Craig Dowden Ph.D. on August 22, 2014
Most people struggle when faced with conflict. Things become even more complicated when we are in the wrong. Recent research suggests that the delivery of an effective apology helps preserve and grow our relationships. This article discusses why apologies are so important and how we can better deliver them to the people we have offended.
Most people struggle when faced with conflict. Things become even more complicated when we are in the wrong. Recent research suggests that the delivery of an effective apology helps preserve and grow our relationships. This article discusses why apologies are so important and how we can better deliver them to the people we have offended.