Optum Therapists in Luzerne County, PA

With over 25 years of experience in this field, I am unique and eclectic in my approach. I particularly enjoy working with clients who have been seen as "difficult" by others or who have been dissatisfied with counseling in the past. I recognize the hard work that goes into bringing about change, but still feel the overall experience in counseling should be enjoyable. I am passionate about my work and try to make myself as accessible as possible. I welcome the opportunity to discuss your issues with you in a totally free/phone consultation.
With over 25 years of experience in this field, I am unique and eclectic in my approach. I particularly enjoy working with clients who have been seen as "difficult" by others or who have been dissatisfied with counseling in the past. I recognize the hard work that goes into bringing about change, but still feel the overall experience in counseling should be enjoyable. I am passionate about my work and try to make myself as accessible as possible. I welcome the opportunity to discuss your issues with you in a totally free/phone consultation.

I am a compassionate, experienced therapist committed to providing trauma-informed care to clients navigating complex life experiences and transitions. By helping clients understand how past experiences shape their present lives, I support them in gaining insight and developing practical tools for healing, growth, and self-empowerment. I create a safe, non-judgmental environment where clients can unpack emotional impacts, building self-awareness and resilience to move forward with confidence.
I am a compassionate, experienced therapist committed to providing trauma-informed care to clients navigating complex life experiences and transitions. By helping clients understand how past experiences shape their present lives, I support them in gaining insight and developing practical tools for healing, growth, and self-empowerment. I create a safe, non-judgmental environment where clients can unpack emotional impacts, building self-awareness and resilience to move forward with confidence.

The In-network plans that I am associated with are BlueCross & BlueShield, Cigna & Evernorth, Geisinger, Highmark, and Optum.
People are powerful agents of change. If change, healing, and/or growth are your goals - counseling could be the setting you need to reach exactly what you need. Clients who want accountability and a space in their schedule to sift through their thoughts and goals will go far in the process!
The In-network plans that I am associated with are BlueCross & BlueShield, Cigna & Evernorth, Geisinger, Highmark, and Optum.
People are powerful agents of change. If change, healing, and/or growth are your goals - counseling could be the setting you need to reach exactly what you need. Clients who want accountability and a space in their schedule to sift through their thoughts and goals will go far in the process!

Congratulations on taking the first step towards personal growth and change through one on one counseling! Whether you are new to counseling or continuing your journey, whether you are a concerned parent or simply an adult struggling to manage the chaos of everyday life, I believe that finding the right therapist with whom you can most connect with is one of the most important parts of the therapeutic process. I commend you on being brave enough to take those steps and for valuing your emotional health enough to do the work on becoming your best self.
Congratulations on taking the first step towards personal growth and change through one on one counseling! Whether you are new to counseling or continuing your journey, whether you are a concerned parent or simply an adult struggling to manage the chaos of everyday life, I believe that finding the right therapist with whom you can most connect with is one of the most important parts of the therapeutic process. I commend you on being brave enough to take those steps and for valuing your emotional health enough to do the work on becoming your best self.

Hello, my name is Cheryl Rittfeldt. I am a multilingual, Licensed Clinical Social Worker. I earned my Master’s in Social Work from the University of Gothenburg, Sweden. I believe that healing is a collective venture that requires honest caring without judgment. I cooperatively assist clients in identifying their goals. Rather than adopting one methodology for all individuals and issues, I gather from a variety of methods to generate a suited strategy. I have experience working with young children, adolescents, teens, couples, and adults. Hola, Yo hablo Espanol
Hello, my name is Cheryl Rittfeldt. I am a multilingual, Licensed Clinical Social Worker. I earned my Master’s in Social Work from the University of Gothenburg, Sweden. I believe that healing is a collective venture that requires honest caring without judgment. I cooperatively assist clients in identifying their goals. Rather than adopting one methodology for all individuals and issues, I gather from a variety of methods to generate a suited strategy. I have experience working with young children, adolescents, teens, couples, and adults. Hola, Yo hablo Espanol

You've lost yourself in the busyness of life, especially since becoming a mom. You’re constantly giving and doing, yet still feel overwhelmed, anxious, and overstimulated. You might be emotionally drained, navigating big transitions like motherhood or identity shifts, and wondering when you’ll feel like yourself again. You’re craving calm, clarity, and a deeper connection to who you are beyond the roles you fill. You don’t have to do this alone. With compassion and the right support, healing is possible. I’d be honored to support you in finding your way back to a more grounded, authentic version of you.
You've lost yourself in the busyness of life, especially since becoming a mom. You’re constantly giving and doing, yet still feel overwhelmed, anxious, and overstimulated. You might be emotionally drained, navigating big transitions like motherhood or identity shifts, and wondering when you’ll feel like yourself again. You’re craving calm, clarity, and a deeper connection to who you are beyond the roles you fill. You don’t have to do this alone. With compassion and the right support, healing is possible. I’d be honored to support you in finding your way back to a more grounded, authentic version of you.

Shannon Otto
Licensed Professional Counselor, NCC, LPC, CCTP-II
Online Only
Waitlist for new clients
I'm an LPC with over a decade of experience working with adults and adolescents on a multitude of issues. My approach to therapy is diverse but primarily person-centered, so I strive to present an inviting, supportive and collaborative atmosphere that is unique to the individual. I am a certified trauma therapist and am trained in various trauma approaches. I also utilize a lot of cognitive behavioral therapy and dialectical behavioral therapy strategies. I would be truly honored to help you on your journey through all of life's seasons.
I'm an LPC with over a decade of experience working with adults and adolescents on a multitude of issues. My approach to therapy is diverse but primarily person-centered, so I strive to present an inviting, supportive and collaborative atmosphere that is unique to the individual. I am a certified trauma therapist and am trained in various trauma approaches. I also utilize a lot of cognitive behavioral therapy and dialectical behavioral therapy strategies. I would be truly honored to help you on your journey through all of life's seasons.

My ideal client is someone who recognizes the significance of holistic healing and is eager to embark on a transformative journey towards self-discovery. They may be navigating the aftermath of trauma, seeking relief from anxiety and depression, or striving to build healthier relationships. Their needs include a safe and non-judgmental space to explore their thoughts and feelings. They aspire to uncover their strengths, build resilience, and cultivate balance in their life. Motivated to achieve holistic well-being, they value a client-centered approach and are ready for a collaborative, empowering journey of self-exploration.
My ideal client is someone who recognizes the significance of holistic healing and is eager to embark on a transformative journey towards self-discovery. They may be navigating the aftermath of trauma, seeking relief from anxiety and depression, or striving to build healthier relationships. Their needs include a safe and non-judgmental space to explore their thoughts and feelings. They aspire to uncover their strengths, build resilience, and cultivate balance in their life. Motivated to achieve holistic well-being, they value a client-centered approach and are ready for a collaborative, empowering journey of self-exploration.

Laura Chickson
Licensed Professional Counselor, MEd, LPC
2 Endorsed
Kingston, PA 18704
Waitlist for new clients
I provide outpatient counseling services on a vast array of clinical issues to adults in a non -judgmental environment that takes the whole person into consideration. Counseling feels like a calling and it is an honor to share the journey with each client. I feel it is imperative to provide a safe place for individuals to identify their own needs, and work to fulfill those needs.
I provide outpatient counseling services on a vast array of clinical issues to adults in a non -judgmental environment that takes the whole person into consideration. Counseling feels like a calling and it is an honor to share the journey with each client. I feel it is imperative to provide a safe place for individuals to identify their own needs, and work to fulfill those needs.

I have worked in the behavioral health field with children and adolescents who were diagnosed from Autism Spectrum Disorder to Attention Deficit Hyperactivity Disorder. I used skills such as positive reinforcement, token economy, and play therapy to help improve the client's lives in different environments. I have worked with trauma clients who have been through various forms of abuse. I used trauma informed cognitive behavioral therapy techniques to help reduce trauma symptoms and improve the clients quality of life.
I have worked in the behavioral health field with children and adolescents who were diagnosed from Autism Spectrum Disorder to Attention Deficit Hyperactivity Disorder. I used skills such as positive reinforcement, token economy, and play therapy to help improve the client's lives in different environments. I have worked with trauma clients who have been through various forms of abuse. I used trauma informed cognitive behavioral therapy techniques to help reduce trauma symptoms and improve the clients quality of life.

We strongly believe in a person's ability to bring about positive change in their own life and help them achieve this through the development of a healthy, supportive therapeutic environment. Our approach is tailored to meet the individual needs of each client, using solution focused and evidence based interventions. We work with adults and children providing individual, marital/relationship and family therapy.
We strongly believe in a person's ability to bring about positive change in their own life and help them achieve this through the development of a healthy, supportive therapeutic environment. Our approach is tailored to meet the individual needs of each client, using solution focused and evidence based interventions. We work with adults and children providing individual, marital/relationship and family therapy.

Working with us you'll get results. Because we believe you're best served by a clinician who's passionate about not only their work, but who they work with as well. That's why we started Lifebulb - We're committed to building an organization that truly allows therapists to get back to enjoying their work, so you, our client, can receive the highest quality therapy services, whether in person at one of our locations or online through telehealth. We hire only highly trained and educated, licensed clinicians dedicated to the therapy process. We're confident we can help you achieve your therapy goals.
Working with us you'll get results. Because we believe you're best served by a clinician who's passionate about not only their work, but who they work with as well. That's why we started Lifebulb - We're committed to building an organization that truly allows therapists to get back to enjoying their work, so you, our client, can receive the highest quality therapy services, whether in person at one of our locations or online through telehealth. We hire only highly trained and educated, licensed clinicians dedicated to the therapy process. We're confident we can help you achieve your therapy goals.

It is essential for the client to feel safe upon entering counseling and throughout their course of treatment. I have come to believe that treatment is about increasing one’s connection with the present, while seeking solutions, rather than being stuck in one’s past. My goal with any client is to work with them, so that they can feel part of the treatment process.
It is essential for the client to feel safe upon entering counseling and throughout their course of treatment. I have come to believe that treatment is about increasing one’s connection with the present, while seeking solutions, rather than being stuck in one’s past. My goal with any client is to work with them, so that they can feel part of the treatment process.

Don't you love when your doctor tells you to "reduce the stress in your life". Life in general is stressful, right? Relationships can become stressful. Work can be stressful. Kids can be stressful. Anxiety, depression, anger, frustration, and lack of effective ways to cope will influence your need for counseling. Everyone needs someone to vent to and therapy provides you not only with a way to express your frustrations, but it also helps you learn how to cope better with the things that stress you out! Eliminating stress is impossible however learning better ways to cope is not impossible, I can help you work on it.
Don't you love when your doctor tells you to "reduce the stress in your life". Life in general is stressful, right? Relationships can become stressful. Work can be stressful. Kids can be stressful. Anxiety, depression, anger, frustration, and lack of effective ways to cope will influence your need for counseling. Everyone needs someone to vent to and therapy provides you not only with a way to express your frustrations, but it also helps you learn how to cope better with the things that stress you out! Eliminating stress is impossible however learning better ways to cope is not impossible, I can help you work on it.

Do you struggle with feelings that affect your relationships? Do you put your needs at the bottom of your to-do list? Now more than ever, people are feeling overwhelmed while trying to find their place in the world. Ignoring your needs and giving too much of yourself can lead to long-term issues for the mind and body. Therapy is a perfect way to learn more about yourself and take control of your life. I specialize in working with adults who are motivated and ready to learn more about themselves. Are you a caregiver for someone with a chronic illness or dementia? I have vast experience helping caregivers cope with life's challenges.
Do you struggle with feelings that affect your relationships? Do you put your needs at the bottom of your to-do list? Now more than ever, people are feeling overwhelmed while trying to find their place in the world. Ignoring your needs and giving too much of yourself can lead to long-term issues for the mind and body. Therapy is a perfect way to learn more about yourself and take control of your life. I specialize in working with adults who are motivated and ready to learn more about themselves. Are you a caregiver for someone with a chronic illness or dementia? I have vast experience helping caregivers cope with life's challenges.

My clinical expertise is addiction/substance abuse treatment (both user and impacted family members) as I've worked in both inpatient & outpatient settings. I am very familiar with 12-step recovery but it is not my only tool. I can provide evaluation/assessment and potential referral to rehab if needed. My style is hands on & solution-oriented -- my goal is that you leave our sessions feeling empowered, motivated and have more coping skills to manage your life. There is no reason why you should continue to suffer or struggle; you deserve to feel better & develop confidence in yourself.
My clinical expertise is addiction/substance abuse treatment (both user and impacted family members) as I've worked in both inpatient & outpatient settings. I am very familiar with 12-step recovery but it is not my only tool. I can provide evaluation/assessment and potential referral to rehab if needed. My style is hands on & solution-oriented -- my goal is that you leave our sessions feeling empowered, motivated and have more coping skills to manage your life. There is no reason why you should continue to suffer or struggle; you deserve to feel better & develop confidence in yourself.

I am a compassionate Licensed Professional Counselor that takes a solution-focused, person-centered approach to helping clients reach their goals and overcome life obstacles. I have experience with treating a multitude of issues but I specialize in addiction, relationships, mood disorders and anxiety. Mental health is not a one size fits all concept so my approach will always be individualized and ever-changing since what worked before doesn't always work now. My goal is to create a non-judgmental environment and a trusting relationship with each client to help empower them to work towards growth in all aspects of life.
I am a compassionate Licensed Professional Counselor that takes a solution-focused, person-centered approach to helping clients reach their goals and overcome life obstacles. I have experience with treating a multitude of issues but I specialize in addiction, relationships, mood disorders and anxiety. Mental health is not a one size fits all concept so my approach will always be individualized and ever-changing since what worked before doesn't always work now. My goal is to create a non-judgmental environment and a trusting relationship with each client to help empower them to work towards growth in all aspects of life.

My ideal client is interested in growth and change. I work with individuals who are seeking to better understand themselves, process their experiences, and heal from hurt. Mental health is health. Most of us have not been taught to think critically about our life experiences, emotions, and triggers, we're simply just reacting and not understanding why we're struggling. In my practice, I work with people to make connections, heal from past hurts, and understand their feelings. I specialize in working with women, but provide services to men and folks anywhere across the gender spectrum.
My ideal client is interested in growth and change. I work with individuals who are seeking to better understand themselves, process their experiences, and heal from hurt. Mental health is health. Most of us have not been taught to think critically about our life experiences, emotions, and triggers, we're simply just reacting and not understanding why we're struggling. In my practice, I work with people to make connections, heal from past hurts, and understand their feelings. I specialize in working with women, but provide services to men and folks anywhere across the gender spectrum.

Seeking therapy can feel overwhelming, but you don’t have to go through it alone. I strive to create a warm, inviting, and safe space where you feel heard and supported. I work from a person-centered approach, meaning I tailor therapy to your unique needs, empowering you to heal and grow at your own pace.
Seeking therapy can feel overwhelming, but you don’t have to go through it alone. I strive to create a warm, inviting, and safe space where you feel heard and supported. I work from a person-centered approach, meaning I tailor therapy to your unique needs, empowering you to heal and grow at your own pace.

I offer a therapeutic space uniquely tailored to meet each client's needs, fostering a non-judgmental, safe, supportive, yet challenging environment. I welcome clients from diverse backgrounds, often those feeling simply 'stuck'. My goal is to empower you to move forward and achieve personal growth. Therapy is a transformative vehicle for change, offering self-acceptance and healing from the wounds that life can inflict upon us at times. Together, we will address symptom management, occupational and educational issues, interpersonal conflicts, self-esteem, trauma, grief, and goal setting.
I offer a therapeutic space uniquely tailored to meet each client's needs, fostering a non-judgmental, safe, supportive, yet challenging environment. I welcome clients from diverse backgrounds, often those feeling simply 'stuck'. My goal is to empower you to move forward and achieve personal growth. Therapy is a transformative vehicle for change, offering self-acceptance and healing from the wounds that life can inflict upon us at times. Together, we will address symptom management, occupational and educational issues, interpersonal conflicts, self-esteem, trauma, grief, and goal setting.
See more therapy options for Luzerne County
Optum Therapists
Does insurance cover therapy, prescriptions and other behavioral health services?
In general, yes. Laws in the U.S. require insurers to cover essential behavioral health care at the same level as other health care services. Most health plans require a medical diagnosis and treatments that are evidence based and medically essential. This means that life coaching and alternative therapies are not covered, nor is therapy without a diagnosis. Call the number on the back or your insurance card or visit your insurance company's website to review your Summary of Benefits. If you have insurance through your employer, your Human Resources department may also be able to answer questions.
How much does therapy cost with insurance?
The cost of therapy depends on your region, how much training and experience your therapist has, and the type of treatment. The rate for talk therapy generally falls between $100 and $250. For a client seeing an in-network provider, the cost of therapy is often similar to the cost of other health care services. Clients pay co-pays and may need to satisfy a plan’s deductible before benefits kick in.
What is the difference between In-Network and Out-of-Network insurance coverage?
An in-network provider has contracted with an insurer to get paid directly for services, and to accept the insurer’s rate of compensation. Clients are responsible for deductibles and copays. If a therapist is out of network, that means that the client pays the therapist directly for services at the therapist’s regular fee. Out-of-Network providers often give clients a receipt so that they can file for partial reimbursement with their insurance company.
Is it difficult to find an In-Network therapist?
It is not unusual for therapists to limit the number of insurance patients in their practice, so it’s important to check in-network availability when you schedule your first appointment. In regions and times where therapy is in high demand it may take longer to get scheduled with an in-network therapist.
What is the difference between HMO and PPO insurance plans?
HMO health plans only cover in-network services, there is no reimbursement for out-of-network providers. PPO plans often cover both in- and out-of-network services, though the client may pay more for out-of-network services.
What is a Superbill?
A superbill is a receipt for therapy services. It provides all the information required by insurance companies to reimburse you for out-of-network services, including the diagnostic codes for your care, the amount paid, and the dates and duration of care.
Does insurance cover Online therapy?
Many therapists who shifted their practice to online therapy during the pandemic have kept that arrangement. And most insurers continue to cover telehealth services, with a few exceptions. Preventive care (such as an annual depression screening) is often required to be in-person to be covered, and some states require prescribers of controlled substances to see those patients in person.
Does insurance cover Group therapy?
Many insurance plans provide coverage for group therapy provided there is a medical diagnosis for group members, but there are some noteworthy exceptions. For example, Medicare does not always cover group therapy. Group therapy tends to cost less than individual therapy.
Does insurance cover Couples therapy?
Most insurance companies do not cover the cost of couples therapy because there is no medical diagnosis or medically necessary treatment. However, a few plans will offer a limited benefit, so it is still worth checking with your insurance company. Sometimes therapy is covered for a couple when one person has a diagnosis and another family member joins them for joint therapy, but it is considered therapy for the medical condition that includes a family member as a listener or helper, not couples counseling. Without insurance, most clients pay between $100-300 per 60-90 min session for couples therapy. Often clients can find classes or workshops that make it more affordable to work on their relationship. And some employers offer Employee Assistance Plans that help defray the cost of couples therapy.
What is an Employee Assistance Plan (EAP)?
Employee Assistance Plans are purchased by employers for the benefit of their employees. EAPs typically assist employees with referrals and may also provide the first few sessions of therapy free of charge, with the patient's regular health insurance kicking in after those initial sessions. EAP benefits often apply to all types of therapy without the need for a medical diagnosis, making it easier to access couples therapy, therapy for life transitions, and other non-medical counseling. Just as with standard health insurance, clients should always check that a provider accepts their EAP benefits before scheduling.
Learn more about Insurance Coverage and Finding Affordable Therapy
Learn more about Insurance Coverage and Finding Affordable Therapy