Therapists for Teens and Adolescents in Baltimore, MD

Photo of Kayla Evelyn, Pre-Licensed Professional, MA, LPA
Kayla Evelyn
Pre-Licensed Professional, MA, LPA
1 Endorsed
Baltimore, MD 21221
My focus when facilitating groups or individual sessions is self-empowerment and challenging negative perspectives with more positive outlooks. Life can sometimes feel overpowering, and obligations that need to be met can also seem unbearable at times. Still, I believe there will always be some good in what may all seem bad at the moment. I have found my theoretical orientation - cognitive behavioral therapy has helped many of my previous clients reduce stress levels, cope with untimely life changes such as relationships and other losses, and ultimately feel more grounded within their circumstances. I look forward to assisting you!
My focus when facilitating groups or individual sessions is self-empowerment and challenging negative perspectives with more positive outlooks. Life can sometimes feel overpowering, and obligations that need to be met can also seem unbearable at times. Still, I believe there will always be some good in what may all seem bad at the moment. I have found my theoretical orientation - cognitive behavioral therapy has helped many of my previous clients reduce stress levels, cope with untimely life changes such as relationships and other losses, and ultimately feel more grounded within their circumstances. I look forward to assisting you!
(443) 232-2593 View (443) 232-2593
Photo of Danielle Hyesu Kwon, Licensed Master Social Worker, LMSW
Danielle Hyesu Kwon
Licensed Master Social Worker, LMSW
3 Endorsed
Online Only
I specialize in working with survivors, adolescents, and adults navigating anxiety, depression, ADHD and neurodivergence, LGBTQIA+ identity, immigrants/children of immigrants, and folks navigating relationship and family difficulties, grief, and healing from intergenerational, interpersonal, and systemic trauma.
My practice is largely shaped by my experiences facilitating care circles for Queer Asian/Pacific Islander survivors of gender- and power-based violence. My therapeutic approach includes aspects of Acceptance and Commitment Therapy, Internal Family Systems, Attachment-Based Therapy, and is anti-oppressive, neurodivergent-affirming, and trauma-informed.
I specialize in working with survivors, adolescents, and adults navigating anxiety, depression, ADHD and neurodivergence, LGBTQIA+ identity, immigrants/children of immigrants, and folks navigating relationship and family difficulties, grief, and healing from intergenerational, interpersonal, and systemic trauma.
My practice is largely shaped by my experiences facilitating care circles for Queer Asian/Pacific Islander survivors of gender- and power-based violence. My therapeutic approach includes aspects of Acceptance and Commitment Therapy, Internal Family Systems, Attachment-Based Therapy, and is anti-oppressive, neurodivergent-affirming, and trauma-informed.
(240) 663-5802 View (240) 663-5802
Photo of Tiffany Martin, Clinical Social Work/Therapist, LCSW-C
Tiffany Martin
Clinical Social Work/Therapist, LCSW-C
Baltimore, MD 21201
Tiffany (she/ her) is a Licensed Clinical Social Worker (LCSW-C) in the state of Maryland. She earned her Master's degree from the University of Maryland School of Social Work and a bachelor’s degree in English and Religious Studies from McDaniel College. Tiffany has worked in a variety of settings including schools, non-profits, and other clinical practices. She has experience working with anxiety, depression, mood disorders, trauma, as well as autism and intellectual disabilities. She is eager to work with clients of all ages and from diverse backgrounds.
Tiffany (she/ her) is a Licensed Clinical Social Worker (LCSW-C) in the state of Maryland. She earned her Master's degree from the University of Maryland School of Social Work and a bachelor’s degree in English and Religious Studies from McDaniel College. Tiffany has worked in a variety of settings including schools, non-profits, and other clinical practices. She has experience working with anxiety, depression, mood disorders, trauma, as well as autism and intellectual disabilities. She is eager to work with clients of all ages and from diverse backgrounds.
(443) 998-4190 View (443) 998-4190
Photo of Dianne Gertrude DeSantis - MINDCare Consulting, MS, ABD, LCPC
MINDCare Consulting
Verified Verified
Online Only
Hello & Welcome to MINDCare! MC is dedicated to promoting psychological health/healthcare for all. If interested in learning more about your holistic overall health, brain health, your mind, thinking, emotions, behaviors, and how it all works. let's talk. Many individuals have found solutions from psych health education, meaningful dialogue and cognitive/behavioral skill development. Learn more about intentional healthy living, minimize/eliminate unnecessary stress, enjoy a more qualitative life, parenting, and all relationships. Improve overall quality of life. Learn to be equipped to live the life you deserve! Let's Talk!
Hello & Welcome to MINDCare! MC is dedicated to promoting psychological health/healthcare for all. If interested in learning more about your holistic overall health, brain health, your mind, thinking, emotions, behaviors, and how it all works. let's talk. Many individuals have found solutions from psych health education, meaningful dialogue and cognitive/behavioral skill development. Learn more about intentional healthy living, minimize/eliminate unnecessary stress, enjoy a more qualitative life, parenting, and all relationships. Improve overall quality of life. Learn to be equipped to live the life you deserve! Let's Talk!
(410) 469-6085 View (410) 469-6085
Photo of Rivkah M. Eidex, Psychologist, PsyD
Rivkah M. Eidex
Psychologist, PsyD
Online Only
My approach is largely cognitive-behavioral. This means that I believe that one’s thought patterns contribute to one’s feelings and behaviors, and in changing faulty thought processes, we can achieve improvement. My work is solution-focused, which means that I push toward change, setting concrete, attainable goals. I also believe that we are products of our environments. Thus, I often guide clients in examining past patterns and relationships to determine where their symptoms were learned. This is done in an attempt to change maladaptive patterns. It is my goal to be nurturing, empathic, & supportive through this process.
My approach is largely cognitive-behavioral. This means that I believe that one’s thought patterns contribute to one’s feelings and behaviors, and in changing faulty thought processes, we can achieve improvement. My work is solution-focused, which means that I push toward change, setting concrete, attainable goals. I also believe that we are products of our environments. Thus, I often guide clients in examining past patterns and relationships to determine where their symptoms were learned. This is done in an attempt to change maladaptive patterns. It is my goal to be nurturing, empathic, & supportive through this process.
(404) 321-0250 View (404) 321-0250
Photo of Susanna Dent, Clinical Social Work/Therapist, LCSW-C
Susanna Dent
Clinical Social Work/Therapist, LCSW-C
1 Endorsed
Baltimore, MD 21214
I enjoy working with people of all ages and from multifaceted backgrounds, individuals, adolescents, couples and families.
Therapy can help change how we feel and ultimately improve our lives. Engaging in therapy is an act of courage which can have surprisingly positive results, improving one’s mood, thoughts, feelings, actions and self-esteem. As your therapist, I will help you become aware of emotions affecting your mood, thoughts, and behaviors. How I work with you depends on what resonates with you. I weave together deep listening, along with creative artwork, trauma techniques, and behavioral approaches for an overall balance of insight and change. Together we'll explore your story and uncover hidden feelings and patterns that block fulfillment.
I enjoy working with people of all ages and from multifaceted backgrounds, individuals, adolescents, couples and families.
Therapy can help change how we feel and ultimately improve our lives. Engaging in therapy is an act of courage which can have surprisingly positive results, improving one’s mood, thoughts, feelings, actions and self-esteem. As your therapist, I will help you become aware of emotions affecting your mood, thoughts, and behaviors. How I work with you depends on what resonates with you. I weave together deep listening, along with creative artwork, trauma techniques, and behavioral approaches for an overall balance of insight and change. Together we'll explore your story and uncover hidden feelings and patterns that block fulfillment.
(443) 390-5846 View (443) 390-5846
Transforming Your Mind Mental Health Clinic
Clinical Social Work/Therapist
1 Endorsed
Baltimore, MD 21202
Thank you for visiting Transform Your Mind. Our clinic was founded with two deeply rooted goals in mind: to empower you with the tools to build a strong, nurturing relationship with your mental health, all while effectively managing the symptoms that life may present. We understand that your needs are important. That is why we have built our core philosophy with the individual at the foundation of our practice. We offer a unique and diverse set of service options to help create an integrative and holistic treatment plan for your goals. Your transformative journey starts now.
Thank you for visiting Transform Your Mind. Our clinic was founded with two deeply rooted goals in mind: to empower you with the tools to build a strong, nurturing relationship with your mental health, all while effectively managing the symptoms that life may present. We understand that your needs are important. That is why we have built our core philosophy with the individual at the foundation of our practice. We offer a unique and diverse set of service options to help create an integrative and holistic treatment plan for your goals. Your transformative journey starts now.
(667) 326-9739 View (667) 326-9739
Photo of Dr. Nakieta Lankster - One Heartt, Inc. Mental Health Services , PsyD
One Heartt, Inc. Mental Health Services
Verified Verified
1 Endorsed
Baltimore, MD 21202
We provide therapy, psychological assessments, and consultation services for children, adolescents, and adults.
At One Heartt, we understand that seeking mental health care often comes after a long period of coping, pushing through, or caring for everyone else first. You may be experiencing burnout, navigating neurodiversity, managing grief or trauma, coping with anxiety or depression, or simply feeling disconnected from yourself. We believe your experiences deserve to be met with compassion, skill, and respect. Our care is grounded in safety, dignity, and trust, creating a space where you are not rushed, judged, or reduced to a diagnosis, but supported as a whole person with a meaningful and valid story.
We provide therapy, psychological assessments, and consultation services for children, adolescents, and adults.
At One Heartt, we understand that seeking mental health care often comes after a long period of coping, pushing through, or caring for everyone else first. You may be experiencing burnout, navigating neurodiversity, managing grief or trauma, coping with anxiety or depression, or simply feeling disconnected from yourself. We believe your experiences deserve to be met with compassion, skill, and respect. Our care is grounded in safety, dignity, and trust, creating a space where you are not rushed, judged, or reduced to a diagnosis, but supported as a whole person with a meaningful and valid story.
(410) 936-3361 x1 View (410) 936-3361 x1
Photo of Dionysica Stewart, Licensed Clinical Professional Counselor, LPC, LCPC
Dionysica Stewart
Licensed Clinical Professional Counselor, LPC, LCPC
Online Only
I am currently seeing clients in both Maryland and Virginia. Evening and Weekend appointments available. My ideal clients are ready to heal from trauma, grief, codependency, substance use, or major life transitions. I also support justice involved individuals and returning citizens. In our work together, you’ll gain clarity, confidence, and practical tools to thrive mentally, emotionally, and spiritually. My goal is to help you break free from the weight of your past and walk boldly into your future. Clients leave sessions feeling empowered and deeply supported. Get in touch today, let’s do the work together.
I am currently seeing clients in both Maryland and Virginia. Evening and Weekend appointments available. My ideal clients are ready to heal from trauma, grief, codependency, substance use, or major life transitions. I also support justice involved individuals and returning citizens. In our work together, you’ll gain clarity, confidence, and practical tools to thrive mentally, emotionally, and spiritually. My goal is to help you break free from the weight of your past and walk boldly into your future. Clients leave sessions feeling empowered and deeply supported. Get in touch today, let’s do the work together.
(410) 874-4026 View (410) 874-4026
Photo of Lisa Srok, Pre-Licensed Professional, LGPC, ATR-P
Lisa Srok
Pre-Licensed Professional, LGPC, ATR-P
3 Endorsed
Baltimore, MD 21211
Are you struggling to understand who you are, where you want to go, or how to get there? Do you feel hopeless, powerless, or isolated? Do you want to feel inspired, empowered, and fulfilled? I help clients navigating overwhelming life circumstances, exploring identity, struggling with (or recovering from) addiction/alcoholism, and healing from trauma. I have experience supporting individuals across all gender and sexuality spectrums, including members of LGBTQIA+ communities and their allied loved ones. We will work together to understand and unlearn the thoughts and behaviors that keep you stuck, so you can live a life you love.
Are you struggling to understand who you are, where you want to go, or how to get there? Do you feel hopeless, powerless, or isolated? Do you want to feel inspired, empowered, and fulfilled? I help clients navigating overwhelming life circumstances, exploring identity, struggling with (or recovering from) addiction/alcoholism, and healing from trauma. I have experience supporting individuals across all gender and sexuality spectrums, including members of LGBTQIA+ communities and their allied loved ones. We will work together to understand and unlearn the thoughts and behaviors that keep you stuck, so you can live a life you love.
(410) 817-7058 x25 View (410) 817-7058 x25
Photo of Ryan Wilson - Connections That Matter, Inc., Clinical Social Work/Therapist, LCSW-C
Connections That Matter, Inc.
Clinical Social Work/Therapist, LCSW-C
2 Endorsed
Baltimore, MD 21239
What’s the state of your well-being? Are you stressed out, experiencing anxiety, having difficulty managing your behavior or mood? Do you experience problems paying attention or hyperactivity? Connections That Matter is an Outpatient Mental Health Clinic (OMHC) that focuses on helping adults, children, and families achieve their desired goals. Our skilled Clinicians and Nurse Practitioners provide a therapeutic environment in which all people can recognize their own potential, cope with stress, and thrive within their community. We believe that through empathy and support we can all “Change Lives with Each Connection.”
What’s the state of your well-being? Are you stressed out, experiencing anxiety, having difficulty managing your behavior or mood? Do you experience problems paying attention or hyperactivity? Connections That Matter is an Outpatient Mental Health Clinic (OMHC) that focuses on helping adults, children, and families achieve their desired goals. Our skilled Clinicians and Nurse Practitioners provide a therapeutic environment in which all people can recognize their own potential, cope with stress, and thrive within their community. We believe that through empathy and support we can all “Change Lives with Each Connection.”
(667) 213-1732 View (667) 213-1732
Photo of Rosemary Townsend, Clinical Social Work/Therapist, LCSW-C
Rosemary Townsend
Clinical Social Work/Therapist, LCSW-C
Online Only
Accepting new clients! - Feeling overwhelmed at the prospect of starting therapy? As your therapist I hope to make it easier by bringing nonjudgmental curiosity, empathy, and humor to your healing process. Therapy should prioritize earning your trust and creating a space where you can safely explore your own emotions. I aim to guide individuals and partners through processing uncomfortable emotions, disruptive thoughts, and old patterns at a pace that is decided together. My approach can be as eclectic as your needs!
Accepting new clients! - Feeling overwhelmed at the prospect of starting therapy? As your therapist I hope to make it easier by bringing nonjudgmental curiosity, empathy, and humor to your healing process. Therapy should prioritize earning your trust and creating a space where you can safely explore your own emotions. I aim to guide individuals and partners through processing uncomfortable emotions, disruptive thoughts, and old patterns at a pace that is decided together. My approach can be as eclectic as your needs!
(410) 970-3591 View (410) 970-3591
Photo of Lindsey Wiedel, Clinical Social Work/Therapist, LMSW
Lindsey Wiedel
Clinical Social Work/Therapist, LMSW
1 Endorsed
Online Only
I started in special education for adolescents and continued into holistic modalities for all ages.
I offer services to those navigating transition, loss, change, feeling disconnected or overwhelmed. I provide gentle guidance through the many aspects of grief, rooted in empathy and understanding that grief is not something to overcome rather something to integrate into our lives. My approach begins in the present, exploring your current thoughts, feelings, experiences, and stressors. From there, we intentionally explore the past to identify patterns, roots, and connections. With that awareness, we focus on the future you want to create and how to get there.
I started in special education for adolescents and continued into holistic modalities for all ages.
I offer services to those navigating transition, loss, change, feeling disconnected or overwhelmed. I provide gentle guidance through the many aspects of grief, rooted in empathy and understanding that grief is not something to overcome rather something to integrate into our lives. My approach begins in the present, exploring your current thoughts, feelings, experiences, and stressors. From there, we intentionally explore the past to identify patterns, roots, and connections. With that awareness, we focus on the future you want to create and how to get there.
(443) 707-2544 View (443) 707-2544
Photo of Matthew Malouf, Psychologist, PhD
Matthew Malouf
Psychologist, PhD
10 Endorsed
Baltimore, MD 21210
Waitlist for new clients
I have authored articles and book chapters on these issues, served on WPATH's revision committee, SAMHSA's National Workgroup to Address the Needs of Children and Youth Who Are LGBTQI2-S, and as a medical advisor to the AIS DSD support/advocacy group.
If you are searching this site, you are probably looking for help for yourself, your family or someone you care about. I know this is an important step and I hope that the information on my listing can assist you in finding what you need. I am a counseling psychologist with a background in the treatment of anxiety, depression and other common mental health concerns and a specialty in LGBTQI and intersectional, multicultural issues. I treat adults, couples (Gottman Method), and children/families seeking support with sexuality, gender and/or an intersex/DSD diagnosis.
I have authored articles and book chapters on these issues, served on WPATH's revision committee, SAMHSA's National Workgroup to Address the Needs of Children and Youth Who Are LGBTQI2-S, and as a medical advisor to the AIS DSD support/advocacy group.
If you are searching this site, you are probably looking for help for yourself, your family or someone you care about. I know this is an important step and I hope that the information on my listing can assist you in finding what you need. I am a counseling psychologist with a background in the treatment of anxiety, depression and other common mental health concerns and a specialty in LGBTQI and intersectional, multicultural issues. I treat adults, couples (Gottman Method), and children/families seeking support with sexuality, gender and/or an intersex/DSD diagnosis.
(443) 485-5976 View (443) 485-5976
Debbi g Jacobs
Clinical Social Work/Therapist, LCSW-C
Baltimore, MD 21208
In 2009, I began work at the Center for Eating Disorders at Sheppard Pratt where I received extensive training in the Maudsley Method/ Family Based Therapy Approach to treating Anorexia in adolescent patients and working with their families.
With many years of experience treating individuals and families working through Anxiety, Depression, Grief, Illness and Life Transitions, and with 8 years of specific and specialized experience focused on the treatment of Eating Disorders in young adolescents, I have now opened my own practice in the heart of Pikesville.
In 2009, I began work at the Center for Eating Disorders at Sheppard Pratt where I received extensive training in the Maudsley Method/ Family Based Therapy Approach to treating Anorexia in adolescent patients and working with their families.
With many years of experience treating individuals and families working through Anxiety, Depression, Grief, Illness and Life Transitions, and with 8 years of specific and specialized experience focused on the treatment of Eating Disorders in young adolescents, I have now opened my own practice in the heart of Pikesville.
(410) 807-3844 View (410) 807-3844
Photo of Tessa Permut, Licensed Professional Counselor, PhD, LCMHC, LCAS-A
Tessa Permut
Licensed Professional Counselor, PhD, LCMHC, LCAS-A
Baltimore, MD 21218
My approach is relational and intensive. I see therapy as a chance to connect with another human in a protected way that allows for greater openness and honesty. In the safety of the therapeutic relationship, I challenge my clients so we get beneath the surface to gain insight, find greater meaning, grounding, and deeper connection. I specialize in work with men, those experiencing divorce, life transitions, and relationship issues, and religious trauma.
My approach is relational and intensive. I see therapy as a chance to connect with another human in a protected way that allows for greater openness and honesty. In the safety of the therapeutic relationship, I challenge my clients so we get beneath the surface to gain insight, find greater meaning, grounding, and deeper connection. I specialize in work with men, those experiencing divorce, life transitions, and relationship issues, and religious trauma.
(919) 299-2253 View (919) 299-2253
Photo of Ezra Feldman, Psychological Associate, PsyD
Ezra Feldman
Psychological Associate, PsyD
2 Endorsed
Baltimore, MD 21208
Anxiety. Depression. Trauma. OCD. Marital discord. All relevant, all common, all necessary to address. However, one must remember who is hidden behind all the pain and struggle. YOU. Therapy affords the opportunity to peel away the layers and learn to understand yourself better. Therapy helps facilitate the healing of pain, the reduction of symptoms, and the triumph through the various struggles we all face in life. My therapeutic approach is designed to help you discover and understand you within your context and story, to then be able to better address the symptoms and barriers you are facing in life.
Anxiety. Depression. Trauma. OCD. Marital discord. All relevant, all common, all necessary to address. However, one must remember who is hidden behind all the pain and struggle. YOU. Therapy affords the opportunity to peel away the layers and learn to understand yourself better. Therapy helps facilitate the healing of pain, the reduction of symptoms, and the triumph through the various struggles we all face in life. My therapeutic approach is designed to help you discover and understand you within your context and story, to then be able to better address the symptoms and barriers you are facing in life.
(443) 951-3452 View (443) 951-3452
Photo of Emily Margaret Haddad, Clinical Social Work/Therapist, LCSW-C
Emily Margaret Haddad
Clinical Social Work/Therapist, LCSW-C
1 Endorsed
Baltimore, MD 21210
I enjoy providing counseling to pre- teens, teens and adults.
I utilize evidence-based modalities: cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT). Both of these examine the connections between thoughts, feelings and actions to help individuals make changes in their life. I also have training in: Emotional Freedom Technique, Eye Movement Desensitization Reprocessing, Internal Family Systems
I enjoy providing counseling to pre- teens, teens and adults.
I utilize evidence-based modalities: cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT). Both of these examine the connections between thoughts, feelings and actions to help individuals make changes in their life. I also have training in: Emotional Freedom Technique, Eye Movement Desensitization Reprocessing, Internal Family Systems
(443) 363-0976 View (443) 363-0976
Photo of Mischell Y Smith, Licensed Clinical Professional Counselor, LCPC
Mischell Y Smith
Licensed Clinical Professional Counselor, LCPC
Baltimore, MD 21215
My focus is to provide effective counseling service with compassion and holistic healing. Restoring lives through inventive modes of treatment and communication in the Maryland area. My office is conveniently located in Pikesville, Maryland at the KnightsBridge Apartments LLC. The building is handicapped accessible, free parking and accessible to the bus line to meet your needs. I have over 10 years of experience in counseling specializing in mental health care. Areas of expertise include Depressive Disorders, Anxiety Disorders, Grief/Loss & Adjustment disorders. I believe in holistic treatment of the mind, body and soul.
My focus is to provide effective counseling service with compassion and holistic healing. Restoring lives through inventive modes of treatment and communication in the Maryland area. My office is conveniently located in Pikesville, Maryland at the KnightsBridge Apartments LLC. The building is handicapped accessible, free parking and accessible to the bus line to meet your needs. I have over 10 years of experience in counseling specializing in mental health care. Areas of expertise include Depressive Disorders, Anxiety Disorders, Grief/Loss & Adjustment disorders. I believe in holistic treatment of the mind, body and soul.
(443) 342-9360 View (443) 342-9360
Photo of Tenesha Wallace, Clinical Social Work/Therapist, LGSW, LMSW
Tenesha Wallace
Clinical Social Work/Therapist, LGSW, LMSW
1 Endorsed
Online Only
Hi, I’m Tenesha and I’m excited you’re here! I am a compassionate and dedicated licensed social worker with a passion for supporting women in their 30’s thru 60’s deal with critical life transitions and the challenges of navigating family relationships. With over seven years of experience in the field of mental health, I have developed expertise in providing empathetic, client-centered therapy that empowers women to reclaim their sense of self-worth and navigate their paths towards healthier, fulfilling lives.
Hi, I’m Tenesha and I’m excited you’re here! I am a compassionate and dedicated licensed social worker with a passion for supporting women in their 30’s thru 60’s deal with critical life transitions and the challenges of navigating family relationships. With over seven years of experience in the field of mental health, I have developed expertise in providing empathetic, client-centered therapy that empowers women to reclaim their sense of self-worth and navigate their paths towards healthier, fulfilling lives.
(855) 523-1390 View (855) 523-1390

See more therapy options for Baltimore

FAQ - Teenage and Adolescent Therapists
What does therapy for teenagers look like?
When a therapist works with a teenager, the pair will talk about what the teen is struggling with and explore solutions, which may involve interpersonal skills, coping strategies, medication, or lifestyle changes related to sleep, diet, and exercise. Different therapists employ different modalities, but most involve a combination of conversation and skill building.

How long does therapy for teenagers generally take to work?
There’s variability in teenagers’ experiences and challenges; some may begin to improve from therapy within a few weeks while others may take several months or longer. Teens can discuss their progress with their therapist periodically to assess how they’re improving and any changes to the treatment plan that could potentially accelerate that progress.

How do you encourage a teenager to go to therapy?
It’s helpful to express your concern and love while framing therapy as an opportunity to explore a tool that could help improve their life; just like they practice baseball or dance, now they can practice their emotional skills. Give your teen control over the process where you can—maybe by weighing in on choice of therapist and signaling that therapy involves confidentiality, so a parent need not know all that is discussed in sessions.

How do you prepare teens for therapy?
You can prepare your teenager for therapy by describing what the process will look like and setting expectations for timeline, if requested. You can explain that the first session may begin with an assessment phase, that they can describe their experiences but that the therapist will ask questions too, and that it may take time to feel comfortable opening up. Ask how they’re feeling about the process and answer any questions calmly and supportively.