Photo of Alyssa Alvarez, Pre-Licensed Professional in South Loop, Chicago, IL
Alyssa Alvarez
Pre-Licensed Professional
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60605
I believe that in order for treatment to be successful, the therapeutic relationship is essential.
My passion is assisting individuals in recovering from their past traumas and experiences. I’ve worked with teenagers dealing with social anxiety and social anxiety, young adults dealing with depression and individuals dealing with substance-use. While in my sessions I like to incorporate mindfulness meditation to help with anxiety and daily life stressors. I've dealt with clients from a variety of backgrounds, and I welcome those who are LGBTQIA. Leaving you with the skills you need to feel more self-assured and confident in your daily life is my goal for you as you leave therapy!
I believe that in order for treatment to be successful, the therapeutic relationship is essential.
My passion is assisting individuals in recovering from their past traumas and experiences. I’ve worked with teenagers dealing with social anxiety and social anxiety, young adults dealing with depression and individuals dealing with substance-use. While in my sessions I like to incorporate mindfulness meditation to help with anxiety and daily life stressors. I've dealt with clients from a variety of backgrounds, and I welcome those who are LGBTQIA. Leaving you with the skills you need to feel more self-assured and confident in your daily life is my goal for you as you leave therapy!
(312) 854-8493 View (312) 854-8493
Photo of Proactive Therapy, LLC, Clinical Social Work/Therapist in South Loop, Chicago, IL
Proactive Therapy, LLC
Clinical Social Work/Therapist, AM, LCSW
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60602
Life can be difficult and all of us struggle at times. We deal with hardship, loss, pain, break ups, hurt, relationship turmoil, tough transitions, crisis, sadness, worry and difficulty managing intense feelings. We are also resillient. We all have the inherent ability to change and better ourselves. We offer you the space and tools to learn and grow through collaborative, non-judgmental, compassionate therapy.
Life can be difficult and all of us struggle at times. We deal with hardship, loss, pain, break ups, hurt, relationship turmoil, tough transitions, crisis, sadness, worry and difficulty managing intense feelings. We are also resillient. We all have the inherent ability to change and better ourselves. We offer you the space and tools to learn and grow through collaborative, non-judgmental, compassionate therapy.
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Photo of Lana El Masri, Licensed Professional Counselor in South Loop, Chicago, IL
Lana El Masri
Licensed Professional Counselor
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60601  (Online Only)
I work with singles, individuals, and couples and can help you with a variety of areas such as: communicating effectively, conflict resolution, understanding your attachment bond to your partner, managing your emotions, handling your anxiety and depression, and relationship and life stressors. These stressors include infidelity, deciding if you want to stay or leave your relationship, different attachment styles, cultural and religious differences, and general life unhappiness.
I work with singles, individuals, and couples and can help you with a variety of areas such as: communicating effectively, conflict resolution, understanding your attachment bond to your partner, managing your emotions, handling your anxiety and depression, and relationship and life stressors. These stressors include infidelity, deciding if you want to stay or leave your relationship, different attachment styles, cultural and religious differences, and general life unhappiness.
(312) 374-6387 View (312) 374-6387
Photo of Rachel E Cull, Marriage & Family Therapist in South Loop, Chicago, IL
Rachel E Cull
Marriage & Family Therapist, PsyD, LMFT
Verified Verified
South Loop, Chicago, IL 60606
Cull has 20+ years experience working with children and adults, couples and families, in diverse settings.
Dr. Cull works from an integrative, strength-based model, utilizing her training in systemic, transgenerational and intrapsychic models of change, while also embracing meditation, mindfulness, and more "here and now" cognitive-behavioral skills clients can apply immediately. She easily connects to the similar parts in all of us, while still celebrating our unique individuality.She has an engaging, warm, relational style, and her natural and sometimes witty demeanor creates a comfortable and relaxed atmosphere, safe for exploration and recovery.
Cull has 20+ years experience working with children and adults, couples and families, in diverse settings.
Dr. Cull works from an integrative, strength-based model, utilizing her training in systemic, transgenerational and intrapsychic models of change, while also embracing meditation, mindfulness, and more "here and now" cognitive-behavioral skills clients can apply immediately. She easily connects to the similar parts in all of us, while still celebrating our unique individuality.She has an engaging, warm, relational style, and her natural and sometimes witty demeanor creates a comfortable and relaxed atmosphere, safe for exploration and recovery.
(773) 863-3164 View (773) 863-3164
Photo of Michal Gordon, Marriage & Family Therapist Intern in South Loop, Chicago, IL
Michal Gordon
Marriage & Family Therapist Intern, ALMFT
Verified Verified
South Loop, Chicago, IL 60603
You are a whole person who deserves to be seen, supported, and given access to the tools that can help you thrive through whatever you are going through. I am both sex and religion positive and enjoy working with people who are struggling, or have strengths that they’d like to access, in either area. My main passions include men’s mental health, relationships, and intimacy and I believe that the greatest change in all of these things comes from working on it with others— working with couples and families is the way I most enjoy tackling issues!
You are a whole person who deserves to be seen, supported, and given access to the tools that can help you thrive through whatever you are going through. I am both sex and religion positive and enjoy working with people who are struggling, or have strengths that they’d like to access, in either area. My main passions include men’s mental health, relationships, and intimacy and I believe that the greatest change in all of these things comes from working on it with others— working with couples and families is the way I most enjoy tackling issues!
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Photo of Courtney Morris in South Loop, Chicago, IL
Courtney Morris
EdD, LCPC
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60602
I am an eating disorder specialist and also have expertise in helping folks who struggle with mood disorders, issues related to gender or sexual identity, anxiety, OCD, relationship issues and substance use.
You’re looking for a therapist who is approachable, attentive, and actively engaged—someone who can celebrate and see you, hang in the hard times, who can shift your perspective, facilitate new insights and provide concrete tools and strategies to help you better navigate life and relationships. No matter what we may be struggling with, we can all benefit from a safe and open space to process our unique issues. No problem is too small to share with someone who can help you explore ways to deal with it and to improve your overall quality of life.
I am an eating disorder specialist and also have expertise in helping folks who struggle with mood disorders, issues related to gender or sexual identity, anxiety, OCD, relationship issues and substance use.
You’re looking for a therapist who is approachable, attentive, and actively engaged—someone who can celebrate and see you, hang in the hard times, who can shift your perspective, facilitate new insights and provide concrete tools and strategies to help you better navigate life and relationships. No matter what we may be struggling with, we can all benefit from a safe and open space to process our unique issues. No problem is too small to share with someone who can help you explore ways to deal with it and to improve your overall quality of life.
(773) 985-3353 View (773) 985-3353
Photo of Maggie Bishay, Counselor in South Loop, Chicago, IL
Maggie Bishay
Counselor, PsyD, LCPC
Verified Verified
South Loop, Chicago, IL 60601
I specializes in working with couples at all different stages in their relationship.
I specialize in working with couples, families and individuals. My experience has covered the full gamut of socioeconomic statuses and diagnoses. I hold a PsyD. from the Illinois School of Professional Psychology. I also have a Masters from the Chicago school of Professional Psychology. I work with clients by meeting them at the stage in their life and walking with them in their journey towards a better self."
I specializes in working with couples at all different stages in their relationship.
I specialize in working with couples, families and individuals. My experience has covered the full gamut of socioeconomic statuses and diagnoses. I hold a PsyD. from the Illinois School of Professional Psychology. I also have a Masters from the Chicago school of Professional Psychology. I work with clients by meeting them at the stage in their life and walking with them in their journey towards a better self."
(773) 839-0230 View (773) 839-0230
Photo of Ben Tudor, Marriage & Family Therapist in South Loop, Chicago, IL
Ben Tudor
Marriage & Family Therapist, LMFT
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60602
No one experiences life in a vacuum. This is why I am so passionate about incorporating all of the various relationships, experiences, and cultural dimensions that make you who you are, into our work together. My job is to learn about each individual, partner, or family member, to understand their challenges and help them find strength and motivation towards change. Whether I am working with couples, families, or individuals, it is important for our work to consider the multiple larger systems that impact your life. Just as the networks we are a part of inevitably affect us, we too send ripples out to others.
No one experiences life in a vacuum. This is why I am so passionate about incorporating all of the various relationships, experiences, and cultural dimensions that make you who you are, into our work together. My job is to learn about each individual, partner, or family member, to understand their challenges and help them find strength and motivation towards change. Whether I am working with couples, families, or individuals, it is important for our work to consider the multiple larger systems that impact your life. Just as the networks we are a part of inevitably affect us, we too send ripples out to others.
(773) 839-3303 View (773) 839-3303
Photo of Jeremy Bergen, Counselor in South Loop, Chicago, IL
Jeremy Bergen
Counselor, MS, LCPC, NCC
Verified Verified
4 Endorsed
South Loop, Chicago, IL 60601
If you have been feeling unusually down or overly stressed lately, therapy may be the answer. My expertise is in helping people deal with a variety of life issues such as decreasing stress, gaining motivation, managing relationships, and finding a greater sense of work/life balance. My primary work is with professional adults, both as individuals and couples. I combine an empathetic and individualized approach that focuses on gaining insight into your thoughts, feelings and behavior, and I use an integrated theoretical style with an emphasis on Cognitive Behavioral techniques (CBT).
If you have been feeling unusually down or overly stressed lately, therapy may be the answer. My expertise is in helping people deal with a variety of life issues such as decreasing stress, gaining motivation, managing relationships, and finding a greater sense of work/life balance. My primary work is with professional adults, both as individuals and couples. I combine an empathetic and individualized approach that focuses on gaining insight into your thoughts, feelings and behavior, and I use an integrated theoretical style with an emphasis on Cognitive Behavioral techniques (CBT).
(773) 796-3940 View (773) 796-3940
Photo of Payton Willis, Licensed Professional Counselor in South Loop, Chicago, IL
Payton Willis
Licensed Professional Counselor, LPC
Verified Verified
3 Endorsed
South Loop, Chicago, IL 60602
I am also building interest in working with couples who are experiencing disruption in their relationship.
We face many challenges and stages in life’s journey and navigating through its different phases can sometimes be a difficult process. I focuse on supporting clients through this difficult process and collaborating with a strong therapeutic relationship. The beauty of therapy is that it will look different for each person and will be tailored to specific needs. I also specialize in facilitating sustainable empowerment and personal growth for BIPOC (Black, Indigenous, and People of Color) community.
I am also building interest in working with couples who are experiencing disruption in their relationship.
We face many challenges and stages in life’s journey and navigating through its different phases can sometimes be a difficult process. I focuse on supporting clients through this difficult process and collaborating with a strong therapeutic relationship. The beauty of therapy is that it will look different for each person and will be tailored to specific needs. I also specialize in facilitating sustainable empowerment and personal growth for BIPOC (Black, Indigenous, and People of Color) community.
(773) 825-0163 View (773) 825-0163
Photo of Caroline Quintanilla, Clinical Social Work/Therapist in South Loop, Chicago, IL
Caroline Quintanilla
Clinical Social Work/Therapist, LCSW
Verified Verified
South Loop, Chicago, IL 60601  (Online Only)
I specialize in treating clients who struggle with eating disorders, relationship issues, issues pertaining to sexuality, women's issues, issues with self esteem, various forms of anxiety, depression, and stress within life transitions.
You spend a substantial amount of time pretending to have it all figured out, but inside you struggle with feeling flawed, unusual, or broken, and you imagine that no one around you can really understand what this feels like. It might look like despising the body that you exist in and feeling like your only option is to change it. It might look like feeling like your insecurities are crushing you, and impacting how you interact with others. It might look like struggling after hearing your partner had an affair, not knowing how you will emotionally recover. You want a therapist who can hold your hand and remind you of your own light.
I specialize in treating clients who struggle with eating disorders, relationship issues, issues pertaining to sexuality, women's issues, issues with self esteem, various forms of anxiety, depression, and stress within life transitions.
You spend a substantial amount of time pretending to have it all figured out, but inside you struggle with feeling flawed, unusual, or broken, and you imagine that no one around you can really understand what this feels like. It might look like despising the body that you exist in and feeling like your only option is to change it. It might look like feeling like your insecurities are crushing you, and impacting how you interact with others. It might look like struggling after hearing your partner had an affair, not knowing how you will emotionally recover. You want a therapist who can hold your hand and remind you of your own light.
(872) 252-7538 View (872) 252-7538
Photo of Emily Schulz, Marriage & Family Therapist Associate in South Loop, Chicago, IL
Emily Schulz
Marriage & Family Therapist Associate, AMFT
Verified Verified
2 Endorsed
South Loop, Chicago, IL 60602
I work with individuals, couples, and expansive relationship structures, through a systemic lens to identify how folx can feel supported, loved, at peace, and connected.
Feeling and processing our emotions has an incredible influence on our health, well-being, and relationships. We will work together to learn how your emotional experiences impact you holistically. Therapy should be a space where you feel safe and supported to explore your sexual identity, gender, pleasure-oriented sex, relationship dynamics, and radical self-love. Relationships are intertwined in every dimension of our lives, they can cultivate love and euphoria or create emotional wounds. You deserve to feel emotionally at peace and secure in your relationship with yourself and others.
I work with individuals, couples, and expansive relationship structures, through a systemic lens to identify how folx can feel supported, loved, at peace, and connected.
Feeling and processing our emotions has an incredible influence on our health, well-being, and relationships. We will work together to learn how your emotional experiences impact you holistically. Therapy should be a space where you feel safe and supported to explore your sexual identity, gender, pleasure-oriented sex, relationship dynamics, and radical self-love. Relationships are intertwined in every dimension of our lives, they can cultivate love and euphoria or create emotional wounds. You deserve to feel emotionally at peace and secure in your relationship with yourself and others.
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Photo of The Aspen Center, Psychologist in South Loop, Chicago, IL
The Aspen Center
Psychologist
Verified Verified
South Loop, Chicago, IL 60602
The Aspen Center team is here to help you address the specific ways the pandemic has affected your life. We offer in-person or telehealth sessions. We can help with Social Isolation, Work-Life Balance, Parenting, Relationship Stress, Agoraphobia, Grief and Loss, Financial Stress / Strain, Anxiety, and Depression. Further, your Insurance may cover Teletherapy (We can check for you!) At The Aspen Center, our personalized approach focuses on partnership and respect, with an emphasis on the mind-body connection. You can expect an environment that conveys a sense of warmth, comfort, and confidentiality, whether in person or on Zoom.
The Aspen Center team is here to help you address the specific ways the pandemic has affected your life. We offer in-person or telehealth sessions. We can help with Social Isolation, Work-Life Balance, Parenting, Relationship Stress, Agoraphobia, Grief and Loss, Financial Stress / Strain, Anxiety, and Depression. Further, your Insurance may cover Teletherapy (We can check for you!) At The Aspen Center, our personalized approach focuses on partnership and respect, with an emphasis on the mind-body connection. You can expect an environment that conveys a sense of warmth, comfort, and confidentiality, whether in person or on Zoom.
(312) 757-8874 View (312) 757-8874
Photo of Linzi Diaz, Clinical Social Work/Therapist in South Loop, Chicago, IL
Linzi Diaz
Clinical Social Work/Therapist, LCSW
Verified Verified
South Loop, Chicago, IL 60602
Many of the individuals and couples I work with are experiencing anxiety, depression, major life changes, difficulties managing everyday stressors and interpersonal relationship issues. They come to therapy to explore their histories, increase self-awareness, identify patterns, improve communication, process feelings/emotions and gain coping skills and tools to better manage their circumstances. I recognize that every client comes to therapy with unique experiences and needs, which is why we will take time to build a therapeutic relationship and work together to identify your goals.
Many of the individuals and couples I work with are experiencing anxiety, depression, major life changes, difficulties managing everyday stressors and interpersonal relationship issues. They come to therapy to explore their histories, increase self-awareness, identify patterns, improve communication, process feelings/emotions and gain coping skills and tools to better manage their circumstances. I recognize that every client comes to therapy with unique experiences and needs, which is why we will take time to build a therapeutic relationship and work together to identify your goals.
(312) 629-4741 View (312) 629-4741
Photo of Diana Jean-Louis, Clinical Social Work/Therapist in South Loop, Chicago, IL
Diana Jean-Louis
Clinical Social Work/Therapist, LCSW, MJ
Verified Verified
7 Endorsed
South Loop, Chicago, IL 60602  (Online Only)
I specialize in addressing men's and women's unique issues and guiding couples through intricate relationship challenges.
My ideal clients? They're a colorful bunch, representing diverse backgrounds and facing issues like past trauma, depression, anxiety, relationship twists, and the journey of self-discovery. They're on a mission for clarity, healing, and personal growth. They crave a therapist who's all about keeping it real, serving up those honest truths, and providing the answers, support, and guidance that'll help them conquer their struggles, transforming into even more resilient and empowered versions of themselves.
I specialize in addressing men's and women's unique issues and guiding couples through intricate relationship challenges.
My ideal clients? They're a colorful bunch, representing diverse backgrounds and facing issues like past trauma, depression, anxiety, relationship twists, and the journey of self-discovery. They're on a mission for clarity, healing, and personal growth. They crave a therapist who's all about keeping it real, serving up those honest truths, and providing the answers, support, and guidance that'll help them conquer their struggles, transforming into even more resilient and empowered versions of themselves.
(312) 477-0400 View (312) 477-0400
Photo of Kyle Lawell, Counselor in South Loop, Chicago, IL
Kyle Lawell
Counselor, MS, LCPC
Verified Verified
South Loop, Chicago, IL 60606
I provide support to individuals and couples who have various concerns including depression, anxiety, life transitions, relationship difficulties, non-monogamy, and LGBTQ+ issues.
Thanks for checking out my page and kudos to you for taking care of yourself! What matters most to me is that my clients know they are welcomed and accepted for who they are. As a therapist, I support clients as they make their way through challenging times, whether that be a breakup, a rejection, loneliness, family struggles, depression, or life transitions that feel overwhelming. In my work, I strive to help clients find belonging and connection while also becoming more accepting of unpleasant or challenging experiences outside of their control.
I provide support to individuals and couples who have various concerns including depression, anxiety, life transitions, relationship difficulties, non-monogamy, and LGBTQ+ issues.
Thanks for checking out my page and kudos to you for taking care of yourself! What matters most to me is that my clients know they are welcomed and accepted for who they are. As a therapist, I support clients as they make their way through challenging times, whether that be a breakup, a rejection, loneliness, family struggles, depression, or life transitions that feel overwhelming. In my work, I strive to help clients find belonging and connection while also becoming more accepting of unpleasant or challenging experiences outside of their control.
(872) 231-3793 View (872) 231-3793
Photo of Angelica Maria Martinez, Marriage & Family Therapist Intern in South Loop, Chicago, IL
Angelica Maria Martinez
Marriage & Family Therapist Intern
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60602
Whether you're seeking Marriage/Couples Counseling or Family Therapy, I am here to support you in finding resolution and strengthening your bonds.
I am a Spanish Speaking Bilingual Couple and Family Therapist Intern passionate about assisting Families and Couples in building healthy connections to their community, families and partner(s). My goal is to facilitate effective communication, enhance understanding, and provide tools for resolving conflicts and improving overall relationship satisfaction.
Whether you're seeking Marriage/Couples Counseling or Family Therapy, I am here to support you in finding resolution and strengthening your bonds.
I am a Spanish Speaking Bilingual Couple and Family Therapist Intern passionate about assisting Families and Couples in building healthy connections to their community, families and partner(s). My goal is to facilitate effective communication, enhance understanding, and provide tools for resolving conflicts and improving overall relationship satisfaction.
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Photo of Shaysa Esther Villa, Clinical Social Work/Therapist in South Loop, Chicago, IL
Shaysa Esther Villa
Clinical Social Work/Therapist, MSW, LCSW
Verified Verified
1 Endorsed
South Loop, Chicago, IL 60605
As a modern therapist, I provide culturally sensitive and thoughtful therapy to help individuals and couples. I understand how hard it can be to find a therapist that seems relatable or trustworthy. I work particularly well with individuals navigating trauma, relationships, and identity looking for a therapist that "gets it". This may be an overwhelming point in your life, but pursuing psychotherapy can be one of the most transformative experiences you can take to heal & grow.
As a modern therapist, I provide culturally sensitive and thoughtful therapy to help individuals and couples. I understand how hard it can be to find a therapist that seems relatable or trustworthy. I work particularly well with individuals navigating trauma, relationships, and identity looking for a therapist that "gets it". This may be an overwhelming point in your life, but pursuing psychotherapy can be one of the most transformative experiences you can take to heal & grow.
(312) 626-6959 View (312) 626-6959
Photo of Xinzhu Yu, Licensed Professional Counselor in South Loop, Chicago, IL
Xinzhu Yu
Licensed Professional Counselor, MA, LPC, NCC
Verified Verified
South Loop, Chicago, IL 60601  (Online Only)
I work with individual adults and couples and am passionate about serving marginalized communities through a social justice advocacy lens. As a former “parachute kid” who started living abroad on my own as a teenager, I understand the complications of establishing one’s cultural identity while struggling to find meaning or belonging. I have experience working in different mental health settings with varying levels of needs, ranging from stress, trauma, ADHD, OCD, anxiety, depression, relationship and intimacy, identity development, racial and cultural issues, neurodivergent issues, to suicidal ideation and/or past attempts.
I work with individual adults and couples and am passionate about serving marginalized communities through a social justice advocacy lens. As a former “parachute kid” who started living abroad on my own as a teenager, I understand the complications of establishing one’s cultural identity while struggling to find meaning or belonging. I have experience working in different mental health settings with varying levels of needs, ranging from stress, trauma, ADHD, OCD, anxiety, depression, relationship and intimacy, identity development, racial and cultural issues, neurodivergent issues, to suicidal ideation and/or past attempts.
(312) 257-3851 View (312) 257-3851
Photo of Lakeitta Harris, Licensed Professional Counselor in South Loop, Chicago, IL
Lakeitta Harris
Licensed Professional Counselor, MEd, LPC
Verified Verified
4 Endorsed
South Loop, Chicago, IL 60601
I have experience working with individuals and couples who have had a variety of challenges such as depression, anxiety, trauma, relationship issues, difficult life transitions, and grief.
Do you feel overwhelmed and drained from challenges you have experienced in your life? Do find yourself feeling sad and guilty about things that have happened to you? Feelings similar to this can often lead to overthinking about decisions and relationships and as a result feeling misunderstood and unhappy. As your therapist, I will provide a safe and supportive space while we navigate the difficulties you are facing. I’ll provide you a place where you can express yourself authentically and talk through challenging moments with care while honoring your unique strengths and identities.
I have experience working with individuals and couples who have had a variety of challenges such as depression, anxiety, trauma, relationship issues, difficult life transitions, and grief.
Do you feel overwhelmed and drained from challenges you have experienced in your life? Do find yourself feeling sad and guilty about things that have happened to you? Feelings similar to this can often lead to overthinking about decisions and relationships and as a result feeling misunderstood and unhappy. As your therapist, I will provide a safe and supportive space while we navigate the difficulties you are facing. I’ll provide you a place where you can express yourself authentically and talk through challenging moments with care while honoring your unique strengths and identities.
(312) 584-3748 View (312) 584-3748

See more therapy options for South Loop, Chicago

Couples Counseling Therapists

Does couples counseling work?

Research shows that couples counseling is effective; it can reduce relationship distress and improve emotional awareness, communication, empathy, intimacy, and overall relationship satisfaction. For example, emotionally focused therapy was found to be effective for about 75 percent of couples, and those benefits lasted at least two years.

When should a couple seek counseling?

Couples can benefit from counseling if they consistently struggle in their relationship. They may have lost the ability to communicate effectively, become entrenched in harmful patterns, begun to fight more than usual, broken the other’s trust, suffered from a mental or physical illness, or faced any number of other challenges. Many therapists offer free consultations, so if a couple isn’t sure whether therapy is necessary, asking directly can provide clarity.

How can I get my partner to go to couples therapy?

The decision to seek couples therapy is often driven by one partner, who then convinces the other to participate. When discussing the idea, the initiator should be direct and assertive. They can state the problems they see and explain how the relationship would benefit from therapy. In more serious cases, they can also explain how their relationship may suffer without making any changes or seeking professional help.

How does a couple prepare for couples counseling?

The anticipation of beginning couples counseling can be difficult—sometimes more difficult than the first session itself. Taking a few moments to reflect can allay those concerns: What are the current challenges? When and how did they begin? What do they want the relationship to look like in the future? Reflecting on these questions can help individuals or couples articulate their goals. Of course, the therapist will also ask questions and guide couples through the process.