BIC Services, LLC, MEd, EdS in Phoenix
If your child or teen is experiencing behavioral and emotional problems and you need help, I can help. If your children suffer from anxiety, ADHD, ADD, mild to moderate depression, or is having social skills problems and you are looking for consultation and guidance, I am here for you. If you have children in special education and your IEP is not meeting your child's needs at school, you can consult with me and we can review/add or modify the goals and I can help you navigate the special education process. BIC Services, LLC. Visit us at
Mrs. Zelaya specializes in conducting developmental and behavioral analysis evaluations. She also provides treatment. Mrs. Zelaya has been a consultant to other psychologists and directors in several school districts in Phoenix. Mrs. Zelaya has knowledge of the special education law and its process.
Behavior Intervention Center and Services, LLC specializes in behavioral science and positive systems that effectively change behavior and emotions in children and adolescents. We use alternative treatments and we consider your belief system, spirituality, or non-religious or science based beliefs in the process.
Call or Email BIC Services, LLC for a free phone consultation now - (602) 833-2154


  • Years in Practice: 15 Years
  • School: Loyola University Chicago
  • Year Graduated: 2002


  • Avg Cost (per session): $80 - $140
Accepted Payment Methods: American Express, Cash, Check, Mastercard, Visa

Additional Credentials

  • Certificate: Arizona / School Psychologist
  • Certificate Date: 2011

BIC Services, LLC's Groups

Parent Trainings-Positive Behavior Supports

If you are at the end of your rope with your child's behavior and need help, this is the right group for you! If your child is having behavior problems at school and at home, you will learn easy to understand behavioral science and psychological principles that work in the home environment. In this 3 hour training you will learn to use techniques that work. You will learn to identify the function of your child's behavior, teach him/her appropriate replacement behaviors, determine how to meet his/her needs, and learn to provide appropriate positive rewards that will maintain the positive behaviors.

More about this group



  • ADHD
  • Anxiety
  • Behavioral Issues
  • Child or Adolescent
  • Coping Skills
  • Depression
  • Developmental Disorders
  • Emotional Disturbance
  • Intellectual Disability
  • Learning Disabilities
  • Oppositional Defiance
  • Parenting
  • Peer Relationships
  • School Issues
  • Self Esteem
  • Spirituality
  • Testing and Evaluation
  • Traumatic Brain Injury
  • Women's Issues

Mental Health

  • Mood Disorders

Client Focus

Ethnicity: Hispanic and Latino and Other Racial or Ethnic Background
Alternative Languages: Spanish


  • Toddlers / Preschoolers (0 to 6)
  • Children (6 to 10)
  • Preteens / Tweens (11 to 13)
  • Adolescents / Teenagers (14 to 19)
  • Adults
  • Elders (65+)

Treatment Approach

Treatment Orientation

  • Alternative Spiritual Healing Techniques
  • Cognitive Behavioral (CBT)
  • Expressive Arts
  • Family Systems
  • Mindfulness-based (MBCT)
  • Play Therapy
  • Positive Psychology
  • Strength-Based


  • Individuals
  • Family
  • Group
Last Modified: 27 Dec 2017
BIC Services, LLC, MEd, EdS in Phoenix

BIC Services, LLC

MEd, EdS