Citrus Counseling Services
Verified Verified
Redlands, CA 92373
We are a 501c3 nonprofit organization that has been serving the Inland Empire for nearly 40 years. We provide professional, compassionate, evidenced-based mental health services to a wide range of people and needs in our community. Services are available to anyone for things such as marriage & family counseling, depression, crisis, trauma, addiction, and much more. We accept many different insurance, private pay, and offer a sliding fee scale with a variety of therapeutic options to fit most budgets. We also have funding streams within many programs that may be able to help fund the care you need.
We are a 501c3 nonprofit organization that has been serving the Inland Empire for nearly 40 years. We provide professional, compassionate, evidenced-based mental health services to a wide range of people and needs in our community. Services are available to anyone for things such as marriage & family counseling, depression, crisis, trauma, addiction, and much more. We accept many different insurance, private pay, and offer a sliding fee scale with a variety of therapeutic options to fit most budgets. We also have funding streams within many programs that may be able to help fund the care you need.
(909) 402-3583 View (909) 402-3583

Online Therapists

Photo of Soraya Wilder, Counselor in Redlands, CA
Soraya Wilder
Counselor, MA, LPCC
Verified Verified
2 Endorsed
Calabasas, CA 91302
My focus areas include Relationship Issues, Teen Issues, Life Transitions, Depression, Anxiety, Grief and Loss, Women’s Issues, Sexual Dysfunction, Sexuality, ADHD Coaching, Parenting Coaching, and Chronic Pain.
Are you feeling overwhelmed, questioning your life, and finding it difficult to complete daily tasks at work or home? Is depression or anxiety impacting your quality of life? Do you feel stuck, frustrated, anxious, empty, or hopeless? Are you dealing with decreased motivation, increased isolation, changes in appetite, or sleep issues? Additionally, are you struggling with grief, chronic illness, ADHD, relationship challenges, or life transitions?
My focus areas include Relationship Issues, Teen Issues, Life Transitions, Depression, Anxiety, Grief and Loss, Women’s Issues, Sexual Dysfunction, Sexuality, ADHD Coaching, Parenting Coaching, and Chronic Pain.
Are you feeling overwhelmed, questioning your life, and finding it difficult to complete daily tasks at work or home? Is depression or anxiety impacting your quality of life? Do you feel stuck, frustrated, anxious, empty, or hopeless? Are you dealing with decreased motivation, increased isolation, changes in appetite, or sleep issues? Additionally, are you struggling with grief, chronic illness, ADHD, relationship challenges, or life transitions?
(747) 302-2541 View (747) 302-2541
Photo of Valencia Relationship Institute, Clinical Social Work/Therapist in Redlands, CA
Valencia Relationship Institute
Clinical Social Work/Therapist, LCSW
Verified Verified
Valencia, CA 91355
Is your child, adolescent or teenager depressed or acting out in ways that have you concerned? Are you worried about your child or teenager's behavior and emotional well being following a divorce? Are you a first responder family seeking culturally competent clinicians? Are you a person in the midst of life transitions and need some help moving forward? If you answered "yes" to any of these questions, there is help. Valencia Relationship Institute (VRI) should be your first call for help. We have 17 therapists with specializations in all of these areas. Call right now and speak to our Client Care Coordinator. See you soon!
Is your child, adolescent or teenager depressed or acting out in ways that have you concerned? Are you worried about your child or teenager's behavior and emotional well being following a divorce? Are you a first responder family seeking culturally competent clinicians? Are you a person in the midst of life transitions and need some help moving forward? If you answered "yes" to any of these questions, there is help. Valencia Relationship Institute (VRI) should be your first call for help. We have 17 therapists with specializations in all of these areas. Call right now and speak to our Client Care Coordinator. See you soon!
(661) 426-8124 x205 View (661) 426-8124 x205
Photo of Christine Chae, Marriage & Family Therapist in Redlands, CA
Christine Chae
Marriage & Family Therapist, LCSW
Verified Verified
1 Endorsed
Santa Clarita, CA 91355
Are you feeling helpless in dealing with your child/teen emotional and behavioral issues? Do you feel lost in connecting with your child/teen? You want to help them but don't know how? I have been working with children, adults, and families for over 15 years to bring out their potential in mindfulness, creativity and relationships through individual and family therapy. Through this process, clients get to know themselves better, in a safe and supportive environment. I develop a therapeutic relationship based on their needs and goals. My experience includes treating individuals with depression, anxiety, anger, and trauma.
Are you feeling helpless in dealing with your child/teen emotional and behavioral issues? Do you feel lost in connecting with your child/teen? You want to help them but don't know how? I have been working with children, adults, and families for over 15 years to bring out their potential in mindfulness, creativity and relationships through individual and family therapy. Through this process, clients get to know themselves better, in a safe and supportive environment. I develop a therapeutic relationship based on their needs and goals. My experience includes treating individuals with depression, anxiety, anger, and trauma.
(818) 350-5345 View (818) 350-5345
Photo of Sousan B Amiri, Marriage & Family Therapist in Redlands, CA
Sousan B Amiri
Marriage & Family Therapist, MS, LMFT
Verified Verified
2 Endorsed
Westlake Village, CA 91362
Whether you are a couple who has recently faced challenges or are feeling stuck in the relationship, a teenager experiencing anxiety, or an adult navigating a major life transition, I am here to support you through it.
Are you seeking a seasoned, compassionate guide on your journey to healing and self-discovery? Look no further. I'm Sousan Amiri, LMFT, a dedicated psychotherapist with more than 15 years of experience in serving adults, adolescents, and couples. My passion lies in helping individuals and relationships flourish, particularly in the face of trauma and anxiety.
Whether you are a couple who has recently faced challenges or are feeling stuck in the relationship, a teenager experiencing anxiety, or an adult navigating a major life transition, I am here to support you through it.
Are you seeking a seasoned, compassionate guide on your journey to healing and self-discovery? Look no further. I'm Sousan Amiri, LMFT, a dedicated psychotherapist with more than 15 years of experience in serving adults, adolescents, and couples. My passion lies in helping individuals and relationships flourish, particularly in the face of trauma and anxiety.
(805) 468-4566 View (805) 468-4566
Photo of Serina Nersisian, Marriage & Family Therapist in Redlands, CA
Serina Nersisian
Marriage & Family Therapist, MA, LMFT
Verified Verified
Glendale, CA 91203
Is your child/teen suffering from emotional pain? Are you feeling hopeless and frustrated with your child’s constant worrying, lack of motivation, social skills, struggles at school and difficulties with communication? Are you running out of ideas of what to say and do because disciplining, consequences and removing privileges are not getting you the results you want? Through effective clinical practices, your child can learn to turn their struggles to victories, fears into power, hopelessness to aspirations, and their dreams to plans!
Is your child/teen suffering from emotional pain? Are you feeling hopeless and frustrated with your child’s constant worrying, lack of motivation, social skills, struggles at school and difficulties with communication? Are you running out of ideas of what to say and do because disciplining, consequences and removing privileges are not getting you the results you want? Through effective clinical practices, your child can learn to turn their struggles to victories, fears into power, hopelessness to aspirations, and their dreams to plans!
(323) 366-4179 View (323) 366-4179
Photo of The Maple Counseling Center, Psychologist in Redlands, CA
The Maple Counseling Center
Psychologist
Verified Verified
Los Angeles, CA 90034
Children, adolescent and family therapy including parent consultations, parenting support group, preschool mental health, and school-based services.
The mission of The Maple Counseling Center (TMCC) is to provide low cost comprehensive mental health services to individuals of all ages, couples, and families throughout Los Angeles County, and to provide training for associates and trainees who are working towards licensure in the mental health field. Since our founding, we have become The Maple Counseling Center, and have expanded programs to people of all ages living in all areas of Los Angeles County. Today, with the help of associates, trainees, psychological assistants, and older adult peer counselors, services are provided at our headquarters clinic, at local schools, and
Children, adolescent and family therapy including parent consultations, parenting support group, preschool mental health, and school-based services.
The mission of The Maple Counseling Center (TMCC) is to provide low cost comprehensive mental health services to individuals of all ages, couples, and families throughout Los Angeles County, and to provide training for associates and trainees who are working towards licensure in the mental health field. Since our founding, we have become The Maple Counseling Center, and have expanded programs to people of all ages living in all areas of Los Angeles County. Today, with the help of associates, trainees, psychological assistants, and older adult peer counselors, services are provided at our headquarters clinic, at local schools, and
(424) 358-3417 View (424) 358-3417
Photo of Shireen Shahidi, Marriage & Family Therapist Associate in Redlands, CA
Shireen Shahidi
Marriage & Family Therapist Associate, MA, AMFT
Verified Verified
Encino, CA 91436
Whether you're a parent whose child needs treatment, a teenager, or an adult, I'm here to assist you on your journey to a happier and healthier life.
Hey there! If you're feeling overwhelmed and going through tough times, I'm here to lend you a helping hand. I specialize in working with people of all ages who are facing anxiety, depression, and trauma. My goal is to provide you with a compassionate and empathetic approach to help you heal and grow. I want you to feel comfortable and relaxed when sharing your thoughts and emotions with me, so we can work together to overcome any obstacles.
Whether you're a parent whose child needs treatment, a teenager, or an adult, I'm here to assist you on your journey to a happier and healthier life.
Hey there! If you're feeling overwhelmed and going through tough times, I'm here to lend you a helping hand. I specialize in working with people of all ages who are facing anxiety, depression, and trauma. My goal is to provide you with a compassionate and empathetic approach to help you heal and grow. I want you to feel comfortable and relaxed when sharing your thoughts and emotions with me, so we can work together to overcome any obstacles.
(747) 318-3513 View (747) 318-3513
Photo of Dr. Niki Savage Malek, Registered Psychological Associate in Redlands, CA
Dr. Niki Savage Malek
Registered Psychological Associate, PsyD
Verified Verified
Santa Clarita, CA 91355
Does your child or adolescent seem irritated, anxious, depressed? Did Covid impact their social skills? Are they unmotivated, unfocused, stuck on video-games? Are you filled with guilt, shame, anxiety, and depression yourself? We can do hard things, together! I'll help your family move through discomfort and connect back to values that are important to you. We all need help, specially us parents. It's ok to ask for help. I'll help you change patterns, activate resiliency and get aligned with your best selves, which is already there.
Does your child or adolescent seem irritated, anxious, depressed? Did Covid impact their social skills? Are they unmotivated, unfocused, stuck on video-games? Are you filled with guilt, shame, anxiety, and depression yourself? We can do hard things, together! I'll help your family move through discomfort and connect back to values that are important to you. We all need help, specially us parents. It's ok to ask for help. I'll help you change patterns, activate resiliency and get aligned with your best selves, which is already there.
(661) 486-4705 View (661) 486-4705
Photo of Ellie Miraftabi, Marriage & Family Therapist in Redlands, CA
Ellie Miraftabi
Marriage & Family Therapist, MFT, PhD
Verified Verified
Woodland Hills, CA 91367
Life's everyday problems can cause stress,anxiety, confusion and a feeling of hopelessness and similar conditions increasingly lead to physical and emotional disorders that often lead to difficulties in relating to others and even to oneself. I am a multicultural licensed psychotherapist and a strong advocate for psychological and social human services, working with adolescent, adult and families. For more than tweleve years I have been helping people face their most difficult challenges with insight, compassion and understanding. I help clients reach greater potential, improve their relationships, heal from past hurts and deal with current life issues.
Life's everyday problems can cause stress,anxiety, confusion and a feeling of hopelessness and similar conditions increasingly lead to physical and emotional disorders that often lead to difficulties in relating to others and even to oneself. I am a multicultural licensed psychotherapist and a strong advocate for psychological and social human services, working with adolescent, adult and families. For more than tweleve years I have been helping people face their most difficult challenges with insight, compassion and understanding. I help clients reach greater potential, improve their relationships, heal from past hurts and deal with current life issues.
(818) 296-6291 View (818) 296-6291
Photo of Renewing Hope Family Counseling Center, Inc., Marriage & Family Therapist in Redlands, CA
Renewing Hope Family Counseling Center, Inc.
Marriage & Family Therapist, LCSW, PsyD, AMFT, ACSW
Verified Verified
Riverside, CA 92503
We work with people that have anxiety, panic attacks, victims of crime, depression, ADD, ADHD, autism, eating disorders, post part depression, LGBTQ+, teen issues, self esteem, and much more.
Here at Renewing Hope Family Counseling Center, Inc. we work with individuals dealing with everyday life stressors, individuals discovering their sense of identity, and with various discomforts such as depression, anxiety, relational, and family issues. Let us help improve the community one relationship at a time. We are inclusive and serve a variety of cultures, religions and communities. Each therapist approach is to meet the client where they are at in an open, non-judgmental, quality environment.
We work with people that have anxiety, panic attacks, victims of crime, depression, ADD, ADHD, autism, eating disorders, post part depression, LGBTQ+, teen issues, self esteem, and much more.
Here at Renewing Hope Family Counseling Center, Inc. we work with individuals dealing with everyday life stressors, individuals discovering their sense of identity, and with various discomforts such as depression, anxiety, relational, and family issues. Let us help improve the community one relationship at a time. We are inclusive and serve a variety of cultures, religions and communities. Each therapist approach is to meet the client where they are at in an open, non-judgmental, quality environment.
(951) 356-9932 View (951) 356-9932
Photo of Dr. Sherry Nourian, Psychologist in Redlands, CA
Dr. Sherry Nourian
Psychologist, PsyD
Verified Verified
Woodland Hills, CA 91364
Are you feeling stuck, burnt out, or overwhelmed in life? In your relationships? In parenting? Whether you are seeking support for yourself or for your child or teen, you want to work with a professional who has the experience, knowledge, and compassion to promote the best parts of you or your child to shine the brightest in this demanding life. You want a psychologist who is well versed in human thought, behavior, and patterns, to individualize interventions to fit your life circumstances. You want to feel understood as you navigate implementing changes towards your goals of increased purpose, fulfillment, and connection.
Are you feeling stuck, burnt out, or overwhelmed in life? In your relationships? In parenting? Whether you are seeking support for yourself or for your child or teen, you want to work with a professional who has the experience, knowledge, and compassion to promote the best parts of you or your child to shine the brightest in this demanding life. You want a psychologist who is well versed in human thought, behavior, and patterns, to individualize interventions to fit your life circumstances. You want to feel understood as you navigate implementing changes towards your goals of increased purpose, fulfillment, and connection.
(818) 651-0359 View (818) 651-0359
Photo of Tara Farazian, Marriage & Family Therapist in Redlands, CA
Tara Farazian
Marriage & Family Therapist
Verified Verified
Sherman Oaks, CA 91423
Her experience includes treating childhood, adolescent, and adult trauma, depression, and anxiety, substance related disorders, career related problems, relationship and parenting struggles.
You have made the most important step of reaching out for help. Are you, or your child dealing with overwhelming amount of stress that has left you with a shattered sense of security? A traumatic event involves one, or repeating experiences that can eventually lead to serious negative consequences such as, Shock, denial, Anger, shame, sadness, and Anxiety. With a myriad of experience working with children, and adults dealing with various psychological issues and with a collaborative approach, I will help you remove barriers that have kept you from achieving your true potential and living your best life possible.
Her experience includes treating childhood, adolescent, and adult trauma, depression, and anxiety, substance related disorders, career related problems, relationship and parenting struggles.
You have made the most important step of reaching out for help. Are you, or your child dealing with overwhelming amount of stress that has left you with a shattered sense of security? A traumatic event involves one, or repeating experiences that can eventually lead to serious negative consequences such as, Shock, denial, Anger, shame, sadness, and Anxiety. With a myriad of experience working with children, and adults dealing with various psychological issues and with a collaborative approach, I will help you remove barriers that have kept you from achieving your true potential and living your best life possible.
(323) 615-2054 View (323) 615-2054
Photo of Pouyan Rasi, Clinical Social Work/Therapist in Redlands, CA
Pouyan Rasi
Clinical Social Work/Therapist, LCSW
Verified Verified
Pasadena, CA 91105
I specialize in adolescent and adult psycho-therapy (ages 11-65).
My approach is a tapestry woven with various evidence-based practices including Cognitive Behavioral Therapy (CBT), Trauma-Focused CBT, Dialectical Behavioral Therapy (DBT), and somatic treatments. My practice is built on a foundation of holistic care, which means looking beyond the surface to address the entirety of your experience – mind, body, and spirit. I’ve seen firsthand how an integrative health approach, which encompasses everything from your diet to your thought patterns, can release the deep-seated traumas and unlock a state of wellness.
I specialize in adolescent and adult psycho-therapy (ages 11-65).
My approach is a tapestry woven with various evidence-based practices including Cognitive Behavioral Therapy (CBT), Trauma-Focused CBT, Dialectical Behavioral Therapy (DBT), and somatic treatments. My practice is built on a foundation of holistic care, which means looking beyond the surface to address the entirety of your experience – mind, body, and spirit. I’ve seen firsthand how an integrative health approach, which encompasses everything from your diet to your thought patterns, can release the deep-seated traumas and unlock a state of wellness.
(323) 701-1872 View (323) 701-1872
Photo of Jinous Berjis, Marriage & Family Therapist in Redlands, CA
Jinous Berjis
Marriage & Family Therapist, LMFT
Verified Verified
Los Angeles, CA 90004
Licensed Marriage & Family Therapist providing psychotherapy with children, adolescents and adults. Consults with Preschool programs with teachers and parents with children presenting with developmental delays as well as children with social emotional challenges. Provides family therapy, play therapy, individual adolescent & adult therapy. Provides support and guidance to families who are seeking assistance with the IEP (Individualized Education Plan) process and school district.
Licensed Marriage & Family Therapist providing psychotherapy with children, adolescents and adults. Consults with Preschool programs with teachers and parents with children presenting with developmental delays as well as children with social emotional challenges. Provides family therapy, play therapy, individual adolescent & adult therapy. Provides support and guidance to families who are seeking assistance with the IEP (Individualized Education Plan) process and school district.
(310) 340-7595 View (310) 340-7595
Photo of Orly Shabboui, Marriage & Family Therapist in Redlands, CA
Orly Shabboui
Marriage & Family Therapist, LMFT
Verified Verified
1 Endorsed
Beverly Hills, CA 90212
I have experience running effective parenting groups and teen groups.
Therapy is most effective when you are ready to make a change with guidance and support. Congratulations for wanting to make that change! I provide a safe, non judgmental, and empathic therapeutic space where we explore the challenges you are facing. Whether it's depression, anxiety, trauma, adjusting to a new life experience (i.e. becoming a parent), cultural issues, going to college, starting a new job, or parenting, I am here to help.
I have experience running effective parenting groups and teen groups.
Therapy is most effective when you are ready to make a change with guidance and support. Congratulations for wanting to make that change! I provide a safe, non judgmental, and empathic therapeutic space where we explore the challenges you are facing. Whether it's depression, anxiety, trauma, adjusting to a new life experience (i.e. becoming a parent), cultural issues, going to college, starting a new job, or parenting, I am here to help.
(310) 421-0836 View (310) 421-0836
Photo of Sahar Sara Teimoori, Clinical Social Work/Therapist in Redlands, CA
Sahar Sara Teimoori
Clinical Social Work/Therapist, PsyD, LCSW
Verified Verified
Newport Beach, CA 92660
The ideal client is someone who comes to therapy with a willingness to work on his/her issues. I am experienced in child, adolescent, family and individual. It is possible that you've been to therapists and counselors in the past, and you've been disappointed by the lack of concern and care. It is my firm belief that no one deserves to endure the pain of psychological affliction, especially when real help is available. I do everything within my means to ensure my clients' success, and if you happen to be struggling, I want to extend the same help to you.
The ideal client is someone who comes to therapy with a willingness to work on his/her issues. I am experienced in child, adolescent, family and individual. It is possible that you've been to therapists and counselors in the past, and you've been disappointed by the lack of concern and care. It is my firm belief that no one deserves to endure the pain of psychological affliction, especially when real help is available. I do everything within my means to ensure my clients' success, and if you happen to be struggling, I want to extend the same help to you.
(949) 485-4198 View (949) 485-4198
Photo of Christine Pourandrias, Psychologist in Redlands, CA
Christine Pourandrias
Psychologist, PsyD
Verified Verified
3 Endorsed
Pasadena, CA 91101
I specialize in mental health practices geared toward facilitating child and adolescent engagement in treatment.
Welcome to my practice! I feel privileged to be in a position to guide people through various problems, in search of solutions and geared toward healthy living. I have learned that the most important component to creating a healthy therapeutic process is the meaningful relationships that we create along the way. I currently utilize a strength-based approach in my work with children, adolescence, and families-the focus of the work is identifying and building from the strengths of the individual. I value the collaborative effort that goes into developing a treatment plan; collaboration allows us to experience movement toward pathways of transformation.
I specialize in mental health practices geared toward facilitating child and adolescent engagement in treatment.
Welcome to my practice! I feel privileged to be in a position to guide people through various problems, in search of solutions and geared toward healthy living. I have learned that the most important component to creating a healthy therapeutic process is the meaningful relationships that we create along the way. I currently utilize a strength-based approach in my work with children, adolescence, and families-the focus of the work is identifying and building from the strengths of the individual. I value the collaborative effort that goes into developing a treatment plan; collaboration allows us to experience movement toward pathways of transformation.
(818) 741-3023 View (818) 741-3023
Photo of Neda Sanai, Marriage & Family Therapist in Redlands, CA
Neda Sanai
Marriage & Family Therapist, MA, LMFT, 121144
Verified Verified
2 Endorsed
Los Angeles, CA 90048
Neda Sanai, MFT is a licensed marriage and family therapist and founder of Sanai Therapy. Sanai Therapy is an online therapy practice helping clients gain insight about themselves and their relationships, reduce stress, enhance their lives, and gain interpersonal feedback. Sanai Therapy offers individual, parent consultation, friends therapy, couples therapy, premarital counseling, child & teen therapy, group therapy, and family therapy. Neda began her career in the mental health community as a behavioral therapist. While obtaining her Masters, she worked at The Maple Counseling Center (TMCC) In Beverly Hills.
Neda Sanai, MFT is a licensed marriage and family therapist and founder of Sanai Therapy. Sanai Therapy is an online therapy practice helping clients gain insight about themselves and their relationships, reduce stress, enhance their lives, and gain interpersonal feedback. Sanai Therapy offers individual, parent consultation, friends therapy, couples therapy, premarital counseling, child & teen therapy, group therapy, and family therapy. Neda began her career in the mental health community as a behavioral therapist. While obtaining her Masters, she worked at The Maple Counseling Center (TMCC) In Beverly Hills.
(323) 922-4061 View (323) 922-4061
Photo of Elenor Daneshvar, Psychologist in Redlands, CA
Elenor Daneshvar
Psychologist, PsyD
Verified Verified
3 Endorsed
Los Angeles, CA 90035
I specialize in working with teen and adult women.
Make time for yourself today. Painful symptoms from depression, anxiety, and/or relationship problems can cause great difficulty as we try to navigate through daily life. You don't have to go through difficult times alone. Talking about what you are experiencing is the first step to feeling better. I listen carefully and openly to current and past struggles to help promote self-awareness and understanding. I work closely with my clients to alleviate problematic symptoms and promote overall well-being.
I specialize in working with teen and adult women.
Make time for yourself today. Painful symptoms from depression, anxiety, and/or relationship problems can cause great difficulty as we try to navigate through daily life. You don't have to go through difficult times alone. Talking about what you are experiencing is the first step to feeling better. I listen carefully and openly to current and past struggles to help promote self-awareness and understanding. I work closely with my clients to alleviate problematic symptoms and promote overall well-being.
(310) 707-1526 View (310) 707-1526
Teen Therapists

What does therapy for teenagers look like?

When a therapist works with a teenager, the pair will talk about what the teen is struggling with and explore solutions, which may involve interpersonal skills, coping strategies, medication, or lifestyle changes related to sleep, diet, and exercise. Different therapists employ different modalities, but most involve a combination of conversation and skill building.

How long does therapy for teenagers generally take to work?

There’s variability in teenagers’ experiences and challenges; some may begin to improve from therapy within a few weeks while others may take several months or longer. Teens can discuss their progress with their therapist periodically to assess how they’re improving and any changes to the treatment plan that could potentially accelerate that progress.

How do you encourage a teenager to go to therapy?

It’s helpful to express your concern and love while framing therapy as an opportunity to explore a tool that could help improve their life; just like they practice baseball or dance, now they can practice their emotional skills. Give your teen control over the process where you can—maybe by weighing in on choice of therapist and signaling that therapy involves confidentiality, so a parent need not know all that is discussed in sessions.

How do you prepare teens for therapy?

You can prepare your teenager for therapy by describing what the process will look like and setting expectations for timeline, if requested. You can explain that the first session may begin with an assessment phase, that they can describe their experiences but that the therapist will ask questions too, and that it may take time to feel comfortable opening up. Ask how they’re feeling about the process and answer any questions calmly and supportively.