Psychiatrists in San Francisco, CA

Photo of Gianni Glick, Psychiatrist in San Francisco, CA
Gianni Glick
Psychiatrist, MD
Verified Verified
1 Endorsed
San Francisco, CA 94114
Welcome. I'm a Stanford-trained psychiatrist with a particular focus in psychotherapy, as well as ketamine-assisted therapy, management of psychiatric medications, and psychedelic research. My approach is to balance traditional evidence-based psychiatry with a deep respect for and openness to the unique unfolding process of each person. Please feel free to reach out with any questions.
Welcome. I'm a Stanford-trained psychiatrist with a particular focus in psychotherapy, as well as ketamine-assisted therapy, management of psychiatric medications, and psychedelic research. My approach is to balance traditional evidence-based psychiatry with a deep respect for and openness to the unique unfolding process of each person. Please feel free to reach out with any questions.
(415) 570-6594 View (415) 570-6594
Photo of Ashlee Roberson, Psychiatrist in San Francisco, CA
Ashlee Roberson
Psychiatrist, MD
Verified Verified
San Francisco, CA 94104
Ashlee Roberson is a Psychiatrist in California. She has a BA from Dartmouth College and an MD from Keck School of Medicine of USC. Ashlee believes in providing patient-centered care to the best of her ability. In her spare time, Ashlee enjoys weightlifting, yoga, and concerts.
Ashlee Roberson is a Psychiatrist in California. She has a BA from Dartmouth College and an MD from Keck School of Medicine of USC. Ashlee believes in providing patient-centered care to the best of her ability. In her spare time, Ashlee enjoys weightlifting, yoga, and concerts.
(628) 277-3974 View (628) 277-3974
Photo of Juliet Morgan, Psychiatrist in San Francisco, CA
Juliet Morgan
Psychiatrist, MD
Verified Verified
San Francisco, CA 94115
Thank you for your interest in my practice. I am a psychiatrist and neuropsychiatrist working with a variety of clients in-person and over tele-health. I specialize in the integrative treatment of patients with mood and anxiety disorders, ADHD, neuropsychiatric illness, and healing from trauma. I am a board certified neurologist, and understand the complex interplay between the structural “hardware” and emotional “software” in the brain. I have been featured in several media outlets including KQED and CBS for my work with clients with COVID-19 patients. I also teach extensively on neuropsychiatry and neuroanatomy at UCSF.
Thank you for your interest in my practice. I am a psychiatrist and neuropsychiatrist working with a variety of clients in-person and over tele-health. I specialize in the integrative treatment of patients with mood and anxiety disorders, ADHD, neuropsychiatric illness, and healing from trauma. I am a board certified neurologist, and understand the complex interplay between the structural “hardware” and emotional “software” in the brain. I have been featured in several media outlets including KQED and CBS for my work with clients with COVID-19 patients. I also teach extensively on neuropsychiatry and neuroanatomy at UCSF.
(310) 935-0754 View (310) 935-0754
Photo of Ariel Schonfeld, Psychiatrist in San Francisco, CA
Ariel Schonfeld
Psychiatrist, MD
Verified Verified
San Francisco, CA 94118
I provide compassionate, evidence-based and practical care through psychotherapy and medication management. I begin with a comprehensive evaluation to understand the needs and strengths of each person. We would work in a collaborative way so that my services are personalized and effective. I will often involve psychotherapy; I only recommend medications if medically indicated and attempt to keep them as simple as possible.
I provide compassionate, evidence-based and practical care through psychotherapy and medication management. I begin with a comprehensive evaluation to understand the needs and strengths of each person. We would work in a collaborative way so that my services are personalized and effective. I will often involve psychotherapy; I only recommend medications if medically indicated and attempt to keep them as simple as possible.
(628) 214-4475 View (628) 214-4475
Photo of Mayoma Olusunmade, Psychiatrist in San Francisco, CA
Mayoma Olusunmade
Psychiatrist, MD
Verified Verified
San Francisco, CA 94111  (Online Only)
Dr. Olusunmade is trained in child and adolescent psychiatry, as well as in adult psychiatry. He is board certified in adult psychiatry. Dr. Olusunmade has extensive experience treating psychiatric disorders in diverse populations and has particular clinical interests in depression, bipolar disorder, anxiety and trauma. His practice focuses on medication management along with supportive therapy and psycho-education of patients and families.
Dr. Olusunmade is trained in child and adolescent psychiatry, as well as in adult psychiatry. He is board certified in adult psychiatry. Dr. Olusunmade has extensive experience treating psychiatric disorders in diverse populations and has particular clinical interests in depression, bipolar disorder, anxiety and trauma. His practice focuses on medication management along with supportive therapy and psycho-education of patients and families.
(415) 483-1803 View (415) 483-1803
Photo of Ravi Chandra, Psychiatrist in San Francisco, CA
Ravi Chandra
Psychiatrist, MD, DFAPA
Verified Verified
2 Endorsed
San Francisco, CA 94115
Experience, insight, integrity, depth, support. I specialize in understanding you and what's happening: your culture, current dilemmas, patterns, strengths, interests, relationships, life history, and visions of yourself and the world. Our work will be tailored to fit your individual needs, through therapy, medications, or both. I have advanced training and interest in depth work, including psychodynamic and mindfulness approaches. The goal is to help you cope with life, grow, enjoy fulfilling relationships, achieve your potential and develop resilience. Board Certified Distinguished Fellow of the APA, active writer, and member of Asian American committee of the Northern California Psychiatric Society.
Experience, insight, integrity, depth, support. I specialize in understanding you and what's happening: your culture, current dilemmas, patterns, strengths, interests, relationships, life history, and visions of yourself and the world. Our work will be tailored to fit your individual needs, through therapy, medications, or both. I have advanced training and interest in depth work, including psychodynamic and mindfulness approaches. The goal is to help you cope with life, grow, enjoy fulfilling relationships, achieve your potential and develop resilience. Board Certified Distinguished Fellow of the APA, active writer, and member of Asian American committee of the Northern California Psychiatric Society.
(415) 763-5921 View (415) 763-5921
Photo of Sam Oeur, Psychiatric Nurse Practitioner in San Francisco, CA
Sam Oeur
Psychiatric Nurse Practitioner, MSN, APRN, PMHNP, BC
Verified Verified
San Francisco, CA 94103  (Online Only)
I am a Masters’ prepared Board Certified Psychiatric Mental Health Nurse Practitioner providing culturally informed mental health care in populations across the lifespan including children, teens, and adults with complex acute and chronic psychiatric disorders. Our practice, SSO Nursing, offers evidence-based, ethical, and transparent decision-making by being a partner in addressing mental health care in the outpatient telehealth setting.
I am a Masters’ prepared Board Certified Psychiatric Mental Health Nurse Practitioner providing culturally informed mental health care in populations across the lifespan including children, teens, and adults with complex acute and chronic psychiatric disorders. Our practice, SSO Nursing, offers evidence-based, ethical, and transparent decision-making by being a partner in addressing mental health care in the outpatient telehealth setting.
(707) 760-0810 View (707) 760-0810
Photo of Melinda Tyler, Psychiatrist in San Francisco, CA
Melinda Tyler
Psychiatrist, MD
Verified Verified
1 Endorsed
San Francisco, CA 94118  (Online Only)
Dr. Tyler understands that a treatment plan will only be successful if time is taken to understand each individual patient’s wants and needs. She will listen to her patients and involve each patient in the decision-making process of establishing their care.
Dr. Tyler understands that a treatment plan will only be successful if time is taken to understand each individual patient’s wants and needs. She will listen to her patients and involve each patient in the decision-making process of establishing their care.
(415) 304-8907 View (415) 304-8907
Photo of Khadija Hamisi, Psychiatric Nurse Practitioner in San Francisco, CA
Khadija Hamisi
Psychiatric Nurse Practitioner, DNP, PMHNP
Verified Verified
San Francisco, CA 94102
Khadija Hamisi, DNP, PMHNP-BC, takes a unique and progressive approach to mental health illnesses. Treatment is personalized, based on evidence research, and encompasses on a myriad of treatment modalities. The influence of three factors: one's past and upbringing, current life situations, and one's genetic makeup, affecting mental illness Being trained and current with the best evidence based medication treatment strategy, he places a strong emphasis on psychosocial, and psychodynamic factors as the foundation of his treatment. Many psychiatric conditions have an underlying biological and genetic component of treatment.
Khadija Hamisi, DNP, PMHNP-BC, takes a unique and progressive approach to mental health illnesses. Treatment is personalized, based on evidence research, and encompasses on a myriad of treatment modalities. The influence of three factors: one's past and upbringing, current life situations, and one's genetic makeup, affecting mental illness Being trained and current with the best evidence based medication treatment strategy, he places a strong emphasis on psychosocial, and psychodynamic factors as the foundation of his treatment. Many psychiatric conditions have an underlying biological and genetic component of treatment.
(415) 630-2542 View (415) 630-2542
Photo of Michael Hipolito, MD, Psychiatrist in San Francisco, CA
Michael Hipolito, MD
Psychiatrist, MD
Verified Verified
San Francisco, CA 94102
I am a Board-Certified Psychiatrist who offers both psychotherapy and medication management services. I completed my undergraduate studies at Stanford University with a B.A. in Psychology with Honors and B.S. in Biological Sciences. I earned my medical degree from New York Medical College, where I was inducted into the Alpha Omega Alpha National Honor Society. Afterwards, I pursued my residency training at the University of California, San Francisco, where I had the privilege of working with a variety of populations at Langley Porter Psychiatric Institute, SF VA Medical Center, and SF General Hospital.
I am a Board-Certified Psychiatrist who offers both psychotherapy and medication management services. I completed my undergraduate studies at Stanford University with a B.A. in Psychology with Honors and B.S. in Biological Sciences. I earned my medical degree from New York Medical College, where I was inducted into the Alpha Omega Alpha National Honor Society. Afterwards, I pursued my residency training at the University of California, San Francisco, where I had the privilege of working with a variety of populations at Langley Porter Psychiatric Institute, SF VA Medical Center, and SF General Hospital.
(415) 942-8317 View (415) 942-8317
Photo of Living Wills for Dementia / Stanley Terman, Psychiatrist in San Francisco, CA
Living Wills for Dementia / Stanley Terman
Psychiatrist, PhD, MD
Verified Verified
San Francisco, CA 94118
Stanley Terman's career focuses on empowering people to make informed decisions so they can successfully meet challenges in their lives with more pleasure, less suffering, and improved relationships. He helps couples and families in several ways. These include reducing the suffering of terminally ill patients and their loved ones, especially if they face huge challenges of Advanced Dementia and desire an "Ironclad Strategy" to compel others to honor their end-of-life wishes. In collaboration with clinicians, bioethicists, chaplains, and attorneys, he founded a non-profit organization, wrote three books, and created the patient decision aid, "My Way Cards."
Stanley Terman's career focuses on empowering people to make informed decisions so they can successfully meet challenges in their lives with more pleasure, less suffering, and improved relationships. He helps couples and families in several ways. These include reducing the suffering of terminally ill patients and their loved ones, especially if they face huge challenges of Advanced Dementia and desire an "Ironclad Strategy" to compel others to honor their end-of-life wishes. In collaboration with clinicians, bioethicists, chaplains, and attorneys, he founded a non-profit organization, wrote three books, and created the patient decision aid, "My Way Cards."
(415) 941-3483 View (415) 941-3483
Photo of Vivian Luong, Psychiatric Nurse Practitioner in San Francisco, CA
Vivian Luong
Psychiatric Nurse Practitioner, NP
Verified Verified
San Francisco, CA 94104
Vivian Luong is a Psychiatric Nurse Practitioner in Pennsylvania. She has a Bachelor's of Nursing in Nursing and Nutrition Science and a Master's of Nursing, Psychiatric Mental Health Nurse Practitioner from the University of Pennsylvania. Vivian uses a gentle, grounded approach to treating her clients. She is a patient advocate who demonstrates compassionate, safe, and non-judgmental care for all her clients. Vivian communicates proactively and thoroughly to ensure that she and her clients are working collaboratively in their treatment.
Vivian Luong is a Psychiatric Nurse Practitioner in Pennsylvania. She has a Bachelor's of Nursing in Nursing and Nutrition Science and a Master's of Nursing, Psychiatric Mental Health Nurse Practitioner from the University of Pennsylvania. Vivian uses a gentle, grounded approach to treating her clients. She is a patient advocate who demonstrates compassionate, safe, and non-judgmental care for all her clients. Vivian communicates proactively and thoroughly to ensure that she and her clients are working collaboratively in their treatment.
(628) 230-6909 View (628) 230-6909
Photo of John Hartmann, Psychiatrist in San Francisco, CA
John Hartmann
Psychiatrist, MD
Verified Verified
1 Endorsed
San Francisco, CA 94118
I am a board-certified psychiatrist with a private practice in San Francisco. I completed medical training at the University of North Carolina at Chapel Hill followed by psychiatry residency at UCSF. I have also received advanced psychotherapy training through the San Francisco Center for Psychoanalysis. I integrate a wide range of techniques and perspectives to provide individualized treatment to each patient.
I am a board-certified psychiatrist with a private practice in San Francisco. I completed medical training at the University of North Carolina at Chapel Hill followed by psychiatry residency at UCSF. I have also received advanced psychotherapy training through the San Francisco Center for Psychoanalysis. I integrate a wide range of techniques and perspectives to provide individualized treatment to each patient.
(415) 610-5420 View (415) 610-5420
Photo of Diane Kim, Psychiatric Nurse Practitioner in San Francisco, CA
Diane Kim
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
1 Endorsed
San Francisco, CA 94114
I have experience treating adults with anxiety, depression, trauma, mood disorders, and ADHD. I provide comprehensive psychiatric assessments and prescribe psychiatric medications. I also provide psychotherapy services and am currently deepening my training of psychoanalytic psychotherapy through the San Francisco Center for Psychoanalysis. My approach draws upon various modalities, including mindfulness, somatic practices, and cognitive behavioral therapy. I enjoy working with patients who are immigrants or children of immigrants and are navigating inter-generational and cross-cultural challenges.
I have experience treating adults with anxiety, depression, trauma, mood disorders, and ADHD. I provide comprehensive psychiatric assessments and prescribe psychiatric medications. I also provide psychotherapy services and am currently deepening my training of psychoanalytic psychotherapy through the San Francisco Center for Psychoanalysis. My approach draws upon various modalities, including mindfulness, somatic practices, and cognitive behavioral therapy. I enjoy working with patients who are immigrants or children of immigrants and are navigating inter-generational and cross-cultural challenges.
(415) 612-3670 View (415) 612-3670
Photo of Raghu Kiran Appasani, Psychiatrist in San Francisco, CA
Raghu Kiran Appasani
Psychiatrist, MD
Verified Verified
1 Endorsed
San Francisco, CA 94123
Dr. Raghu Kiran Appasani is an Integrative Psychiatrist, Neuroscientist, and Social Entrepreneur focused on bridging the gap between western and eastern practices to create a wholesome society by taking a proactive approach to health. His current interests lie at the intersection of psychodynamic psychotherapy, integrative/nutritional psychiatry, mental health literacy, advocacy, wellness, entrepreneurship, and psychedelics.
Dr. Raghu Kiran Appasani is an Integrative Psychiatrist, Neuroscientist, and Social Entrepreneur focused on bridging the gap between western and eastern practices to create a wholesome society by taking a proactive approach to health. His current interests lie at the intersection of psychodynamic psychotherapy, integrative/nutritional psychiatry, mental health literacy, advocacy, wellness, entrepreneurship, and psychedelics.
(415) 426-2654 View (415) 426-2654
Photo of Steven Reidbord, Psychiatrist in San Francisco, CA
Steven Reidbord
Psychiatrist, MD
Verified Verified
4 Endorsed
San Francisco, CA 94118
I'm happy to meet you for: (1) traditional dynamic psychotherapy — only flexible, non-stuffy, and straightforward; (2) recognition of mind-body medicine, i.e., how the body affects the mind, and vice versa; (3) prescription writing when needed in addition to psychotherapy, with a light touch and full attention to pros and cons. The ideal patient appears successful on the outside, but suffers longstanding dissatisfaction or self-defeating behavior. Examples include prolonged reactions to trauma or grief, undue guilt or self-blame, or a pattern of interpersonal conflicts.
I'm happy to meet you for: (1) traditional dynamic psychotherapy — only flexible, non-stuffy, and straightforward; (2) recognition of mind-body medicine, i.e., how the body affects the mind, and vice versa; (3) prescription writing when needed in addition to psychotherapy, with a light touch and full attention to pros and cons. The ideal patient appears successful on the outside, but suffers longstanding dissatisfaction or self-defeating behavior. Examples include prolonged reactions to trauma or grief, undue guilt or self-blame, or a pattern of interpersonal conflicts.
(415) 474-7600 View (415) 474-7600
Photo of Grace Marian, Psychiatrist in San Francisco, CA
Grace Marian
Psychiatrist, MD
Verified Verified
San Francisco, CA 94102
I am a licensed child/adolescent and adult psychiatrist and a Diplomate of the American Board of Psychiatry and Neurology in General Psychiatry and Child/Adolescent Psychiatry. I offer integrative and holistic psychiatric treatment for children, adolescents and young adults, in particular. I also treat older adults and my understanding of development and early challenges better informs my work with them as well.
I am a licensed child/adolescent and adult psychiatrist and a Diplomate of the American Board of Psychiatry and Neurology in General Psychiatry and Child/Adolescent Psychiatry. I offer integrative and holistic psychiatric treatment for children, adolescents and young adults, in particular. I also treat older adults and my understanding of development and early challenges better informs my work with them as well.
(628) 257-2209 View (628) 257-2209
Photo of William Huggett, Psychiatrist in San Francisco, CA
William Huggett
Psychiatrist, MD
Verified Verified
San Francisco, CA 94114
You've noticed how it's getting more difficult to get through the day? Sometimes life can feel heavy, like you’re just going through the motions. By this point, you’ve probably already tried a few things to help yourself. But don’t give up. Because underneath the anxiety and depression, there is another part of you that’s waiting to emerge. Of course, it can be hard to turn things around on your own. So it's OK to reach out for help.
You've noticed how it's getting more difficult to get through the day? Sometimes life can feel heavy, like you’re just going through the motions. By this point, you’ve probably already tried a few things to help yourself. But don’t give up. Because underneath the anxiety and depression, there is another part of you that’s waiting to emerge. Of course, it can be hard to turn things around on your own. So it's OK to reach out for help.
(415) 527-5617 View (415) 527-5617
Photo of Katie Reeves, Psychiatric Nurse Practitioner in San Francisco, CA
Katie Reeves
Psychiatric Nurse Practitioner, PhD, PMHNP
Verified Verified
San Francisco, CA 94114
My practice is designed to meet the needs of youth and young adults who are looking for individual psychotherapy and/or medication management.
My practice is designed to meet the needs of youth and young adults who are looking for individual psychotherapy and/or medication management.
View
Photo of J Helen Wyman, Psychiatrist in San Francisco, CA
J Helen Wyman
Psychiatrist, MD
Verified Verified
San Francisco, CA 94109  (Online Only)
Dr. Wyman is a licensed physician. She strives to understand her patients beyond their symptoms or diagnoses, to understand them as whole people with unique values, beliefs and hopes. Her clinical interests include complex and developmental trauma, adult ADHD, and psychoanalytic psychotherapy. She treats patients with depression, anxiety, bipolar disorder, adult ADHD, and other common and complex conditions.
Dr. Wyman is a licensed physician. She strives to understand her patients beyond their symptoms or diagnoses, to understand them as whole people with unique values, beliefs and hopes. Her clinical interests include complex and developmental trauma, adult ADHD, and psychoanalytic psychotherapy. She treats patients with depression, anxiety, bipolar disorder, adult ADHD, and other common and complex conditions.
(628) 228-6252 View (628) 228-6252

See more therapy options for San Francisco

How does your Psychiatrist compare?

Number of Psychiatrists in San Francisco, CA

300+

Average cost per session

$300

Psychiatrists in San Francisco, CA who prioritize treating:

93% Anxiety
90% Depression
78% Medication Management
68% ADHD
68% Trauma and PTSD
68% Bipolar Disorder
62% Obsessive-Compulsive (OCD)

Average years in practice

12 Years

Top 3 insurances accepted

91% Aetna
86% Cigna and Evernorth
79% UnitedHealthcare UHC | UBH

How Psychiatrists in San Francisco, CA see their clients

59% In Person and Online
41% Online Only

Gender breakdown

57% Female
42% Male
1% Non-Binary
FAQs - About Psychiatrists and Psychiatric Nurses

How can I find a psychiatrist in San Francisco?

The Psychology Today Directory enables you to search specifically for psychiatrists, using the drop down provider menu in the navigation bar, by city or zip code, or by the name of the psychiatrist. Search results provide detailed profiles of professionals, including their treatment approach and areas of expertise. In addition, listings provide important information about each psychiatrist’s credentials, fees, payment options, and insurance affiliations. Directory users can select psychiatrists who meet an array of personally-desired criteria, such as familiarity with a specific community or condition.

What is the difference between a psychiatrist and a psychologist?

Psychiatrists are medical specialists who focus on understanding, diagnosing, and treating diseases of the brain and disorders of the mind and behavior. As physicians, psychiatrists are trained to recognize the often-subtle biological causes of mental disorders and to monitor the effects of mental disturbances on physical conditions, such as heart disease. Psychologists are especially attuned to the influence of early experience on development and behavior, emotional and cognitive processes, the nature of personality, and social functioning. They are also trained to deploy an array of psychological tests—IQ tests, personality tests, behavioral assessments—to gauge a person’s functioning.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner, also known as a mental health nurse practitioner, is a registered nurse who completes advanced training in psychiatric care, earning either a master’s or doctoral degree in psychiatric nursing, and in the U.S., passes a national certification exam. Like psychiatrists, psychiatric nurse practitioners are trained to assess, diagnose, and treat mental health conditions. In some locales, psychiatric nurse practitioners can offer the full range of psychiatric care, including prescribing and managing medication. In other places, they must work in collaboration with a physician.

Is everyone in the Psychology Today Therapy Directory a licensed psychiatrist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychiatrists, psychologists, social workers, and counselors. All psychiatrists listed in the directory have a valid license issued by the state(s) in which they practice and are certified by the American Board of Psychiatry and Neurology. Providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some individuals or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

Can a psychiatrist prescribe medication?

Psychiatrists are licensed medical doctors who are trained to recognize the many ways body processes affect the functioning of the brain and mind. As physicians, they can prescribe medication. Patients who are prescribed medications will typically need to continue to see a psychiatrist so that the effects of the medication can be monitored. For many psychiatric conditions, including common disorders such as anxiety and depression, the preferred treatment is combination therapy—medication accompanied by psychotherapy.

Do psychiatrists offer therapy?

Psychiatrists are generally trained in a number of treatment modalities, including psychotherapy, pharmacotherapy, and, increasingly, somatic therapies. Typically, psychiatrists make a diagnosis and determine a course of treatment based on chemical or biological factors, using lab tests, brain scans and physical and psychological evaluations. While psychotherapy may be used in the first session to aid in diagnosis, it is not typically utilized in subsequent visits. In fact, after the introductory session, most sessions with a psychiatrist may only be 15-20 minutes in length and are largely focused on medication management. Many psychiatrists who do not offer psychotherapy work collaboratively with psychologists and other mental health clinicians and can refer clients seeking talk therapy to those providers.

How do I know if I need a psychiatrist or a therapist?

It is not always easy to know which type of mental health practitioner to choose. Many people are unaware of the root of their mental or behavioral problem. One way many people learn which type of care is best for them is by seeing their primary care provider first. Depending on the nature and severity of the symptoms, the physician may review their medical history or perform medical tests to determine whether biological factors are involved before making a referral. It is not necessary for a person to know precisely what type of care they need in order to seek help. Many psychiatrists and psychologists refer clients to each other depending on client needs.

Do I need a referral to see a psychiatrist?

A referral to a psychiatrist is often not required. However, seeing your primary care physician first can be helpful and actually prove to be a shortcut to getting what you need. Your PCP may have a clear idea whether psychiatric help is needed and/or which kind of mental health care would be most beneficial and refer you to the right type of practitioner. For that reason alone, some psychiatrists require a referral. Further, many insurance plans require a referral from a PCP if they cover all of part of the cost of seeing a specialist; if, however, you are paying out of pocket, you may not need a referral. In any case, a referral may speed the process of securing an appointment with a psychiatrist, especially in areas where there is a shortage of mental health specialists and new patients face long waits for appointments.