Psychiatrists in New York, NY

Photo of Linda Suarez, Psychiatric Nurse Practitioner in New York, NY
Linda Suarez
Psychiatric Nurse Practitioner, AANP, FNP, ANCC, PMHNP
Verified Verified
New York, NY 10017  (Online Only)
I believe unaddressed mental health disturbances can negatively impact a person's life. I want to work with you, from a medication and counseling perspective, to help you realize your full potential. I became a mental health professional so that I could help others live a productive and fulfilled life.
I believe unaddressed mental health disturbances can negatively impact a person's life. I want to work with you, from a medication and counseling perspective, to help you realize your full potential. I became a mental health professional so that I could help others live a productive and fulfilled life.
(646) 791-3072 View (646) 791-3072
Photo of Dr Mark Chofla | Empathy Therapy, Psychiatrist in New York, NY
Dr Mark Chofla | Empathy Therapy
Psychiatrist, DO
Verified Verified
New York, NY 10001  (Online Only)
Dr. Mark Chofla is a board-certified psychiatrist and physician who completed his specialty residency training at the Los Angeles County + University of Southern California Medical Center. After receiving his Bachelor of Science degree in Neurobiology, Physiology, and Behavior from the University of California at Davis, Dr. Chofla earned his medical degree from Midwestern University: Arizona College of Osteopathic Medicine.
Dr. Mark Chofla is a board-certified psychiatrist and physician who completed his specialty residency training at the Los Angeles County + University of Southern California Medical Center. After receiving his Bachelor of Science degree in Neurobiology, Physiology, and Behavior from the University of California at Davis, Dr. Chofla earned his medical degree from Midwestern University: Arizona College of Osteopathic Medicine.
(332) 262-7969 View (332) 262-7969
Photo of Divya Khosla, Psychiatrist in New York, NY
Divya Khosla
Psychiatrist, MD
Verified Verified
New York, NY 10001  (Online Only)
Dr. Divya Khosla, MD, is a board certified Adult Psychiatrist and board eligible Child and Adolescent Psychiatrist. She received her medical degree from Ross University, completing all of her clinicals in Maryland, D.C., and NYC. She completed her adult psychiatry residency at The Ohio State University in Columbus, Ohio. Dr. Khosla has participated in a variety of innovative academic clinical research, and has presented research at annual national meetings of the American Psychiatric Association. Her clinical experience with varying demographics at different clinical sites around the country has allowed her to treat patients i
Dr. Divya Khosla, MD, is a board certified Adult Psychiatrist and board eligible Child and Adolescent Psychiatrist. She received her medical degree from Ross University, completing all of her clinicals in Maryland, D.C., and NYC. She completed her adult psychiatry residency at The Ohio State University in Columbus, Ohio. Dr. Khosla has participated in a variety of innovative academic clinical research, and has presented research at annual national meetings of the American Psychiatric Association. Her clinical experience with varying demographics at different clinical sites around the country has allowed her to treat patients i
(917) 634-5311 View (917) 634-5311
Photo of Neha Goel, Psychiatrist in New York, NY
Neha Goel
Psychiatrist, MD
Verified Verified
New York, NY 10001
Dr. Goel holds the position of Staff Psychiatrist at Talkiatry. She has completed adult psychiatry training and is board eligible. She has been actively involved in mental health care in various capacities over the past 7 years. Dr. Goel's practice focuses on psychopharmacological interventions. Typically, she combines this with a strong emphasis on Cognitive Behavior Therapy (CBT). Dr. Goel also strongly believes that the best outcomes are achieved, when you treat a person and not just illness.
Dr. Goel holds the position of Staff Psychiatrist at Talkiatry. She has completed adult psychiatry training and is board eligible. She has been actively involved in mental health care in various capacities over the past 7 years. Dr. Goel's practice focuses on psychopharmacological interventions. Typically, she combines this with a strong emphasis on Cognitive Behavior Therapy (CBT). Dr. Goel also strongly believes that the best outcomes are achieved, when you treat a person and not just illness.
(646) 762-0962 View (646) 762-0962
Photo of Irene Tetzlaff, Psychiatric Nurse Practitioner in New York, NY
Irene Tetzlaff
Psychiatric Nurse Practitioner, PMHNP, BC
Verified Verified
1 Endorsed
New York, NY 10016  (Online Only)
You did it! You have made the first (and most difficult) step. It's time to address past trauma, handle anxiety, and feel better. First, let's talk a while for free. A free, 15-min. initial consultation is all we need to see if our practice is the one for you. Email me today!
You did it! You have made the first (and most difficult) step. It's time to address past trauma, handle anxiety, and feel better. First, let's talk a while for free. A free, 15-min. initial consultation is all we need to see if our practice is the one for you. Email me today!
(929) 481-3553 View (929) 481-3553
Photo of Vanessa Menjivar, Psychiatric Nurse Practitioner in New York, NY
Vanessa Menjivar
Psychiatric Nurse Practitioner, PMHNP, BC
Verified Verified
New York, NY 10018  (Online Only)
Vanessa A. Menjivar is a board-certified mental health psychiatric nurse practitioner. Vanessa understands that most patients have struggled to find treatment due to lack of access, reluctance to seek help, and stigma. To combat these issues, Vanessa creates a safe space where patients can feel comfortable and supported. She guides her patients through self-actualization and empowerment so they can grow and adapt to life’s challenges. Vanessa uses cognitive behavioral therapy, dialectical behavioral therapy, and person-centered therapy. Vanessa has been providing care since 2018 and works with patients ages 5-64.
Vanessa A. Menjivar is a board-certified mental health psychiatric nurse practitioner. Vanessa understands that most patients have struggled to find treatment due to lack of access, reluctance to seek help, and stigma. To combat these issues, Vanessa creates a safe space where patients can feel comfortable and supported. She guides her patients through self-actualization and empowerment so they can grow and adapt to life’s challenges. Vanessa uses cognitive behavioral therapy, dialectical behavioral therapy, and person-centered therapy. Vanessa has been providing care since 2018 and works with patients ages 5-64.
(646) 971-1767 View (646) 971-1767
Photo of Aderonke Ayodele Oguntoye, Psychiatrist in New York, NY
Aderonke Ayodele Oguntoye
Psychiatrist, MD
Verified Verified
New York, NY 10016
I am an ivy league trained psychiatrist who is double board certified in adult and forensic psychiatry. I provide psychotherapy (talk therapy) and/or psychopharmacology (medication) to high functioning adults. Conditions treated in this practice include but are not limited to mood disorders, adjustment disorders, anxiety disorders, psychotic illnesses, interpersonal/relationship difficulties as well as issues around trauma, grief and loss. This is not an exhaustive list of services. Please contact me directly to discuss your case and if this practice is right for you.
I am an ivy league trained psychiatrist who is double board certified in adult and forensic psychiatry. I provide psychotherapy (talk therapy) and/or psychopharmacology (medication) to high functioning adults. Conditions treated in this practice include but are not limited to mood disorders, adjustment disorders, anxiety disorders, psychotic illnesses, interpersonal/relationship difficulties as well as issues around trauma, grief and loss. This is not an exhaustive list of services. Please contact me directly to discuss your case and if this practice is right for you.
(646) 461-3611 View (646) 461-3611
Photo of Alejandro Ramirez-Vallejo, Psychiatrist in New York, NY
Alejandro Ramirez-Vallejo
Psychiatrist, MD, PhD
Verified Verified
New York, NY 10075
Not accepting new clients
I am a Columbia University trained psychiatrist and neuroscientist with a specialization in treating mood and anxiety disorders. I work with adults of all ages in psychotherapy and medication treatment. My treatment approach is tailored to each individual patient and draws from a number of disciplines including psychoanalysis, cognitive behavioral therapy (CBT), and neuroscience. When appropriate, I combine these approaches with medication. I always work collaboratively with patients to determine what treatment combinations will best meet their treatment goals.
I am a Columbia University trained psychiatrist and neuroscientist with a specialization in treating mood and anxiety disorders. I work with adults of all ages in psychotherapy and medication treatment. My treatment approach is tailored to each individual patient and draws from a number of disciplines including psychoanalysis, cognitive behavioral therapy (CBT), and neuroscience. When appropriate, I combine these approaches with medication. I always work collaboratively with patients to determine what treatment combinations will best meet their treatment goals.
Photo of Gavi Hollander, Psychiatrist in New York, NY
Gavi Hollander
Psychiatrist, DO
Verified Verified
2 Endorsed
New York, NY 10001  (Online Only)
I am a board-certified psychiatrist who specializes in the treatment of depressive disorders, ADHD, anxiety and obsessive compulsive disorders, as well as insomnia, fatigue and stress-related physical complaints. In addition to providing comprehensive psychiatric evaluations for new patients, I offer individual and group psychotherapy, and medication management for adults of all ages.
I am a board-certified psychiatrist who specializes in the treatment of depressive disorders, ADHD, anxiety and obsessive compulsive disorders, as well as insomnia, fatigue and stress-related physical complaints. In addition to providing comprehensive psychiatric evaluations for new patients, I offer individual and group psychotherapy, and medication management for adults of all ages.
(646) 588-1594 View (646) 588-1594
Photo of Beatriz Isaza, Psychiatric Nurse Practitioner in New York, NY
Beatriz Isaza
Psychiatric Nurse Practitioner, MSN, PMHNP, -BC
Verified Verified
New York, NY 10016  (Online Only)
Hello, I look forward to meeting you! My name is Beatriz and I'm a Board Certified Psychiatric Nurse Practitioner In the state of New York. I specialize in Anxiety, ADHD, Binge Eating, Bipolar Disorder, College & Graduate Student Mental Health, Depression, Loss/Grief/Bereavement, OCD, PTSD, Seasonal Affective Disorder (SAD) and Stress Management. I work with an amazing group of colleagues at Lavender, an online psychiatry and therapy office, where we believe psychiatric care shouldn't be expensive nor impossible to access.
Hello, I look forward to meeting you! My name is Beatriz and I'm a Board Certified Psychiatric Nurse Practitioner In the state of New York. I specialize in Anxiety, ADHD, Binge Eating, Bipolar Disorder, College & Graduate Student Mental Health, Depression, Loss/Grief/Bereavement, OCD, PTSD, Seasonal Affective Disorder (SAD) and Stress Management. I work with an amazing group of colleagues at Lavender, an online psychiatry and therapy office, where we believe psychiatric care shouldn't be expensive nor impossible to access.
(929) 577-3942 View (929) 577-3942
Photo of Catherine Colson, Psychiatric Nurse Practitioner in New York, NY
Catherine Colson
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
New York, NY 10011
Catherine Colson is a board-certified mental health nurse practitioner. Catherine prioritizes listening, compassion, and cultivating a collaborative relationship with her patients. She is interested in anything and everything her patients want to tell her.
Catherine Colson is a board-certified mental health nurse practitioner. Catherine prioritizes listening, compassion, and cultivating a collaborative relationship with her patients. She is interested in anything and everything her patients want to tell her.
(347) 707-7735 View (347) 707-7735
Photo of Dr. Justin Rossi, Psychiatrist in New York, NY
Dr. Justin Rossi
Psychiatrist, MD, PhD
Verified Verified
New York, NY 10065  (Online Only)
I am a board-certified pediatric and adult psychiatrist trained at Columbia, Cornell, and UCSF and educated at Harvard and the University of Florida. I offer medication management and psychotherapy to treat a range of mental-health concerns, including ADHD, depression, and anxiety. My goal is to provide care that is holistic, personalized, and informed by the most up-to-date clinical research. My background as a PhD-level neuroscientist helps me incorporate the most current scientific evidence into your treatment. I am licensed in New York, Florida, and California.
I am a board-certified pediatric and adult psychiatrist trained at Columbia, Cornell, and UCSF and educated at Harvard and the University of Florida. I offer medication management and psychotherapy to treat a range of mental-health concerns, including ADHD, depression, and anxiety. My goal is to provide care that is holistic, personalized, and informed by the most up-to-date clinical research. My background as a PhD-level neuroscientist helps me incorporate the most current scientific evidence into your treatment. I am licensed in New York, Florida, and California.
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Photo of Annie Chen, Psychiatrist in New York, NY
Annie Chen
Psychiatrist, MD
Verified Verified
New York, NY 10003  (Online Only)
A New Jersey native, Dr. Chen is the youngest daughter of immigrant parents from Taiwan. She earned a Bachelor’s in Psychology from UCLA, followed by a Master’s in Psychology in Education from Columbia University, with Postbaccalaureate work in Pre-Health Studies from NYU.. She completed her medical degree from Virginia Commonwealth University School of Medicine.
A New Jersey native, Dr. Chen is the youngest daughter of immigrant parents from Taiwan. She earned a Bachelor’s in Psychology from UCLA, followed by a Master’s in Psychology in Education from Columbia University, with Postbaccalaureate work in Pre-Health Studies from NYU.. She completed her medical degree from Virginia Commonwealth University School of Medicine.
(646) 506-3868 View (646) 506-3868
Photo of Shirin Ali, Psychiatrist in New York, NY
Shirin Ali
Psychiatrist, MD
Verified Verified
5 Endorsed
New York, NY 10011
Not accepting new clients
I am committed to meeting my patients where they are in the therapeutic process and believe in compassionate, ethical care. I integrate psychoanalytic, behavioral, and supportive psychotherapies with psychopharmacology, when needed. My goal is to help patients understand themselves better and live more fulfilling lives, and to cope with difficulties in more constructive ways. I work with patients who have mood disorders, anxiety disorders, relationship difficulties, psychotic disorders, personality disorders, acculturation issues, and substance abuse.
I am committed to meeting my patients where they are in the therapeutic process and believe in compassionate, ethical care. I integrate psychoanalytic, behavioral, and supportive psychotherapies with psychopharmacology, when needed. My goal is to help patients understand themselves better and live more fulfilling lives, and to cope with difficulties in more constructive ways. I work with patients who have mood disorders, anxiety disorders, relationship difficulties, psychotic disorders, personality disorders, acculturation issues, and substance abuse.
(646) 583-3439 View (646) 583-3439
Photo of Menachem Liss, Psychiatrist in New York, NY
Menachem Liss
Psychiatrist, DO
Verified Verified
New York, NY 10001  (Online Only)
Dr. Liss was born and raised in a neighborhood in the North Bronx. He attended Queens College, CUNY where he graduated Summa Cum Laude with a B.A. in Hebrew. He completed Medical school at NYIT College of Osteopathic Medicine in Old Westbury, NY and thereafter was accepted to NUMC for psychiatry residency training. For his final year of residency, Dr. Liss was appointed to the position of Chief Resident at NUMC, Nassau University Medical Center.
Dr. Liss was born and raised in a neighborhood in the North Bronx. He attended Queens College, CUNY where he graduated Summa Cum Laude with a B.A. in Hebrew. He completed Medical school at NYIT College of Osteopathic Medicine in Old Westbury, NY and thereafter was accepted to NUMC for psychiatry residency training. For his final year of residency, Dr. Liss was appointed to the position of Chief Resident at NUMC, Nassau University Medical Center.
(929) 419-4265 View (929) 419-4265
Photo of Henna Warman, Psychiatric Nurse Practitioner in New York, NY
Henna Warman
Psychiatric Nurse Practitioner, MSN, PMHNP, -BC
Verified Verified
2 Endorsed
New York, NY 10016  (Online Only)
Hello, my name is Henna and I am a Board Certified Psychiatric Nurse Practitioner with over 7 years of nursing experience. I graduated with my Masters of Science in Nursing from Hunter-Bellevue School of Nursing. I specialize in Medication Management, Anxiety, Depression and Mood Disorders. I work at Lavender where we believe that psychiatric care shouldn't be expensive, intimidating or impossible to access.
Hello, my name is Henna and I am a Board Certified Psychiatric Nurse Practitioner with over 7 years of nursing experience. I graduated with my Masters of Science in Nursing from Hunter-Bellevue School of Nursing. I specialize in Medication Management, Anxiety, Depression and Mood Disorders. I work at Lavender where we believe that psychiatric care shouldn't be expensive, intimidating or impossible to access.
(347) 482-0788 View (347) 482-0788
Photo of Aaron Savedoff, Psychiatrist in New York, NY
Aaron Savedoff
Psychiatrist, MD
Verified Verified
6 Endorsed
New York, NY 10007
Psychiatry is as much a science as an art, and listening carefully to my patients is key. As a teaching psychiatrist at Mount Sinai Beth Israel and assistant clinical professor of psychiatry in the Mount Sinai Icahn School of Medicine, I treat a wide range of problems including Anxiety, Depression, Sleep issues, Bipolar Disorder, Adult ADHD, Addiction, OCD, Trauma, Family issues, and Stress Management issues. Sometimes medication is not the answer. I do psychotherapy in addition to medication, but I also collaborate with a large network of outside therapists to help you find the best fit for your needs.
Psychiatry is as much a science as an art, and listening carefully to my patients is key. As a teaching psychiatrist at Mount Sinai Beth Israel and assistant clinical professor of psychiatry in the Mount Sinai Icahn School of Medicine, I treat a wide range of problems including Anxiety, Depression, Sleep issues, Bipolar Disorder, Adult ADHD, Addiction, OCD, Trauma, Family issues, and Stress Management issues. Sometimes medication is not the answer. I do psychotherapy in addition to medication, but I also collaborate with a large network of outside therapists to help you find the best fit for your needs.
(646) 798-9351 View (646) 798-9351
Photo of Brighid Gannon, Psychiatric Nurse Practitioner in New York, NY
Brighid Gannon
Psychiatric Nurse Practitioner, DNP, PMHNP, -BC
Verified Verified
New York, NY 10016  (Online Only)
Our goal is to help you feel better faster. We are a team of passionate, board-certified psychiatric nurse practitioners who care deeply for our communities. We believe that psychiatric care shouldn't be expensive, intimidating or impossible to access. We are committed to providing care that is backed by science with a team of friendly providers that go the extra mile for you.
Our goal is to help you feel better faster. We are a team of passionate, board-certified psychiatric nurse practitioners who care deeply for our communities. We believe that psychiatric care shouldn't be expensive, intimidating or impossible to access. We are committed to providing care that is backed by science with a team of friendly providers that go the extra mile for you.
(332) 241-6646 View (332) 241-6646
Nancy O'Dell
Psychiatric Nurse Practitioner, NP, MSN
Verified Verified
New York, NY 10036
I am board certified Nurse Practitioner with over 10 years of experience. I provide a safe and emphatic space for my clients. I will prepare a customized treatment plan which may include pharmacological and non-pharmacological modalities. I utilize the most current and comprehensive regimens. My focus is on wellness and prevention. I provide evening and Saturday office hours as well as video-psychiatry/visits. I also provide assessments and letters for emotional support animal in NYC. I am able to prescribe medical cannabis in New York State/City.
I am board certified Nurse Practitioner with over 10 years of experience. I provide a safe and emphatic space for my clients. I will prepare a customized treatment plan which may include pharmacological and non-pharmacological modalities. I utilize the most current and comprehensive regimens. My focus is on wellness and prevention. I provide evening and Saturday office hours as well as video-psychiatry/visits. I also provide assessments and letters for emotional support animal in NYC. I am able to prescribe medical cannabis in New York State/City.
(646) 713-1130 View (646) 713-1130
Photo of Alexandra Back, Psychiatric Nurse Practitioner in New York, NY
Alexandra Back
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
New York, NY 10016  (Online Only)
I have worked as a mental health practitioner for 16 years. I am also a board certified medical provider (ANP/GNP), and have practiced a combination of integrated medical and psychiatric care for over a decade. Given this experience, I am able to meet a wide array of patient treatment needs.
I have worked as a mental health practitioner for 16 years. I am also a board certified medical provider (ANP/GNP), and have practiced a combination of integrated medical and psychiatric care for over a decade. Given this experience, I am able to meet a wide array of patient treatment needs.
(929) 305-0483 View (929) 305-0483

How does your Psychiatrist compare?

Number of Psychiatrists in New York, NY

1,000+

Average cost per session

$300

Psychiatrists in New York, NY who prioritize treating:

95% Anxiety
94% Depression
83% Medication Management
71% Obsessive-Compulsive (OCD)
70% Trauma and PTSD
69% ADHD
69% Bipolar Disorder

Average years in practice

10 Years

Top 3 insurances accepted

90% Aetna
84% Cigna and Evernorth
84% UnitedHealthcare UHC | UBH

How Psychiatrists in New York, NY see their clients

53% In Person and Online
47% Online Only

Gender breakdown

62% Female
37% Male
1% Non-Binary

FAQs - About Psychiatrists and Psychiatric Nurses

How can I find a psychiatrist in New York?

The Psychology Today Directory enables you to search specifically for psychiatrists, using the drop down provider menu in the navigation bar, by city or zip code, or by the name of the psychiatrist. Search results provide detailed profiles of professionals, including their treatment approach and areas of expertise. In addition, listings provide important information about each psychiatrist’s credentials, fees, payment options, and insurance affiliations. Directory users can select psychiatrists who meet an array of personally-desired criteria, such as familiarity with a specific community or condition.

What is the difference between a psychiatrist and a psychologist?

Psychiatrists are medical specialists who focus on understanding, diagnosing, and treating diseases of the brain and disorders of the mind and behavior. As physicians, psychiatrists are trained to recognize the often-subtle biological causes of mental disorders and to monitor the effects of mental disturbances on physical conditions, such as heart disease. Psychologists are especially attuned to the influence of early experience on development and behavior, emotional and cognitive processes, the nature of personality, and social functioning. They are also trained to deploy an array of psychological tests—IQ tests, personality tests, behavioral assessments—to gauge a person’s functioning.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner, also known as a mental health nurse practitioner, is a registered nurse who completes advanced training in psychiatric care, earning either a master’s or doctoral degree in psychiatric nursing, and in the U.S., passes a national certification exam. Like psychiatrists, psychiatric nurse practitioners are trained to assess, diagnose, and treat mental health conditions. In some locales, psychiatric nurse practitioners can offer the full range of psychiatric care, including prescribing and managing medication. In other places, they must work in collaboration with a physician.

Is everyone in the Psychology Today Therapy Directory a licensed psychiatrist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychiatrists, psychologists, social workers, and counselors. All psychiatrists listed in the directory have a valid license issued by the state(s) in which they practice and are certified by the American Board of Psychiatry and Neurology. Providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some individuals or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

Can a psychiatrist prescribe medication?

Psychiatrists are licensed medical doctors who are trained to recognize the many ways body processes affect the functioning of the brain and mind. As physicians, they can prescribe medication. Patients who are prescribed medications will typically need to continue to see a psychiatrist so that the effects of the medication can be monitored. For many psychiatric conditions, including common disorders such as anxiety and depression, the preferred treatment is combination therapy—medication accompanied by psychotherapy.

Do psychiatrists offer therapy?

Psychiatrists are generally trained in a number of treatment modalities, including psychotherapy, pharmacotherapy, and, increasingly, somatic therapies. Typically, psychiatrists make a diagnosis and determine a course of treatment based on chemical or biological factors, using lab tests, brain scans and physical and psychological evaluations. While psychotherapy may be used in the first session to aid in diagnosis, it is not typically utilized in subsequent visits. In fact, after the introductory session, most sessions with a psychiatrist may only be 15-20 minutes in length and are largely focused on medication management. Many psychiatrists who do not offer psychotherapy work collaboratively with psychologists and other mental health clinicians and can refer clients seeking talk therapy to those providers.

How do I know if I need a psychiatrist or a therapist?

It is not always easy to know which type of mental health practitioner to choose. Many people are unaware of the root of their mental or behavioral problem. One way many people learn which type of care is best for them is by seeing their primary care provider first. Depending on the nature and severity of the symptoms, the physician may review their medical history or perform medical tests to determine whether biological factors are involved before making a referral. It is not necessary for a person to know precisely what type of care they need in order to seek help. Many psychiatrists and psychologists refer clients to each other depending on client needs.

Do I need a referral to see a psychiatrist?

A referral to a psychiatrist is often not required. However, seeing your primary care physician first can be helpful and actually prove to be a shortcut to getting what you need. Your PCP may have a clear idea whether psychiatric help is needed and/or which kind of mental health care would be most beneficial and refer you to the right type of practitioner. For that reason alone, some psychiatrists require a referral. Further, many insurance plans require a referral from a PCP if they cover all of part of the cost of seeing a specialist; if, however, you are paying out of pocket, you may not need a referral. In any case, a referral may speed the process of securing an appointment with a psychiatrist, especially in areas where there is a shortage of mental health specialists and new patients face long waits for appointments.