Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or

Serena Hess

Psychiatric Nurse Practitioner, PMHNP, BC

Verified by Psychology Today Verified by Psychology Today
3223 North Sheffield Avenue, Suite C, Chicago, IL 60657
Managed by Geode Health. Your call or email may go to a representative.
Let's Connect (872) 327-5454
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Managed by Geode Health. Your call or email may go to a representative.
As a board-certified Psychiatric–Mental Health Nurse Practitioner, my focus is to provide compassionate, collaborative care that supports both emotional well-being and cognitive health. I work with individuals navigating anxiety, depression, cognitive concerns, and women’s mental health issues, with a particular interest in supporting veterans, military-connected individuals, and caregivers. My approach centers on creating a warm, respectful environment where patients feel heard, understood, and actively involved in their care.
I provide medication management alongside supportive psychotherapy, emphasizing active and reflective listening, mindfulness, and practical strategies tailored to each person’s goals. I believe effective treatment grows from partnership and thoughtful collaboration, allowing us to develop a plan that feels realistic and empowering.
As a writer and avid reader, I value helping patients find language that makes discussing mental health more natural and accessible. Together, we move at your pace, building understanding, resilience, and meaningful progress one step at a time.
Take the first step to help. Call or Serena Hess now - (872) 327-5454

My Practice at a Glance

Available both in-person and online

Geode Health Lakeview

3223 North Sheffield Avenue

Suite C

Chicago, IL 60657 map

(872) 327-5454
My website
Welcome! We're excited to support you on your journey. Feel free to reach out with questions or to schedule your first appointment.
I specialize in Anxiety, Depression and Cognitive Issues 
I accept insurance 
Individual one-on-one therapy 
Let's Connect (872) 327-5454
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Managed by Geode Health. Your call or email may go to a representative.

My Practice at a Glance

Available both in-person and online

Geode Health Lakeview

3223 North Sheffield Avenue

Suite C

Chicago, IL 60657 map

(872) 327-5454
My website
Welcome! We're excited to support you on your journey. Feel free to reach out with questions or to schedule your first appointment.
I specialize in Anxiety, Depression and Cognitive Issues 
I accept insurance 
Individual one-on-one therapy 

Finances

Payment Methods

American Express, Discover, Health Savings Account, Mastercard, Visa

Insurance

  • Aetna
  • BHS | Behavioral Health Systems
  • Carelon Behavioral Health
  • Cigna and Evernorth
  • ComPsych
  • Government Employees Health Association (GEHA)
  • Health Alliance
  • HealthPartners of MN and WI
  • Humana
  • MultiPlan
  • MultiPlan Private Healthcare Systems (PHCS)
  • Optum
  • Oxford
  • United Medical Resources (UMR)
  • UnitedHealthcare UHC | UBH
"
Geode providers are in network with most major commercial insurance plans, making it easier for patients to access care through their existing coverage. For those without insurance, we also offer the option to pay out-of-pocket. For more information, please call our office.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454
"
Geode providers are in network with most major commercial insurance plans, making it easier for patients to access care through their existing coverage. For those without insurance, we also offer the option to pay out-of-pocket. For more information, please call our office.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454

Qualifications

  • Verified by Psychology Today License: Illinois / 209030355 Serena Pilar Hess
"
I am a Psychiatric Nurse Practitioner with extensive experience providing mental health services in outpatient settings. My background includes working with a diverse range of clients, ensuring personalized and effective care tailored to your needs.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454
"
I am a Psychiatric Nurse Practitioner with extensive experience providing mental health services in outpatient settings. My background includes working with a diverse range of clients, ensuring personalized and effective care tailored to your needs.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454

Specialties and Expertise

Top Specialties

  • Anxiety
  • Depression
  • Cognitive Issues

Expertise

  • ADHD
  • Bipolar Disorder
  • Borderline Personality (BPD)
  • Grief
  • LGBTQ+
  • Memory Loss
  • Mood Disorders
  • Obsessive-Compulsive (OCD)
  • Psychosis
  • Relationship Issues
  • Sleep or Insomnia
  • Trauma and PTSD
  • Veterans
  • Women's Issues
"
I provide a patient-centered approach in psychiatric care, focusing on empathy, support, and creating a safe environment to help you achieve your mental health goals. I understand that seeking psychiatric treatment can be both challenging and overwhelming, but I am committed to supporting you every step of the way. You don't have to face this journey alone.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454
"
I provide a patient-centered approach in psychiatric care, focusing on empathy, support, and creating a safe environment to help you achieve your mental health goals. I understand that seeking psychiatric treatment can be both challenging and overwhelming, but I am committed to supporting you every step of the way. You don't have to face this journey alone.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
or call with questions - (872) 327-5454

Client Focus

Age

Adults
Elders (65+)

Participants

Individuals

Age

Adults
Elders (65+)

Participants

Individuals

Location

Primary Location

Geode Health Lakeview

3223 North Sheffield Avenue

Suite C

Chicago, IL 60657

(872) 327-5454
"
Welcome! We're excited to support you on your journey. Feel free to reach out with questions or to schedule your first appointment.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
Take the first step to help. Call now - (872) 327-5454
"
Welcome! We're excited to support you on your journey. Feel free to reach out with questions or to schedule your first appointment.
Photo of Serena Hess, Psychiatric Nurse Practitioner, PMHNP, BC
Serena Hess
Psychiatric Nurse Practitioner, PMHNP, BC
Take the first step to help. Call now - (872) 327-5454