Depression Psychiatrists in Encino, CA
Shaheena is a board certified Psychiatric Mental Health Nurse Practitioner with 10 years of experience in mental health care in both inpatient and outpatient settings, first starting off as a case manager and transitioned to nursing. Shaheena received her Master of Science in Nursing degree and Psychiatric Mental Health Nurse Practitioner license from Western University of Health Sciences Pomona. Shaheena considers mental health as a fundamental pillar of overall well-being and strives to be an advocate for reducing any negative stigma.
Shaheena is a board certified Psychiatric Mental Health Nurse Practitioner with 10 years of experience in mental health care in both inpatient and outpatient settings, first starting off as a case manager and transitioned to nursing. Shaheena received her Master of Science in Nursing degree and Psychiatric Mental Health Nurse Practitioner license from Western University of Health Sciences Pomona. Shaheena considers mental health as a fundamental pillar of overall well-being and strives to be an advocate for reducing any negative stigma.
I am a board certified psychiatrist and I specialize in psychotherapy with adults. I also prescribe medication, when indicated, either in combination with psychotherapy or alone. I work with people with a wide variety of symptoms for coming to see a psychiatrist. Every person is unique. I have worked with people from many different backgrounds, including the sports world, the entertainment industry, business, teaching, students, parenting and other settings. At present due to the pandemic I am only seeing patients remotely.You may be interested in a new book that I have recently published titled Shrinktalk ( available on Amazon)
I am a board certified psychiatrist and I specialize in psychotherapy with adults. I also prescribe medication, when indicated, either in combination with psychotherapy or alone. I work with people with a wide variety of symptoms for coming to see a psychiatrist. Every person is unique. I have worked with people from many different backgrounds, including the sports world, the entertainment industry, business, teaching, students, parenting and other settings. At present due to the pandemic I am only seeing patients remotely.You may be interested in a new book that I have recently published titled Shrinktalk ( available on Amazon)
They may be dealing with a range of issues such as anxiety, depression, trauma, and mood disorders.
I specialize in comprehensive assessment, diagnosis, and treatment of mental health conditions. I offer individualized therapy, medication management, and Cognitive Behavioral Therapy (CBT). My holistic approach ensures that each client's physical, emotional, and psychological needs are addressed.
They may be dealing with a range of issues such as anxiety, depression, trauma, and mood disorders.
I specialize in comprehensive assessment, diagnosis, and treatment of mental health conditions. I offer individualized therapy, medication management, and Cognitive Behavioral Therapy (CBT). My holistic approach ensures that each client's physical, emotional, and psychological needs are addressed.
With a strong foundation in both nursing and psychiatry, Halim offers evidence-based treatment for a variety of mental health concerns, including mood disorders, anxiety, major depressive disorder, trauma, and substance use disorders.
Halim also has a Masters of Nursing Leadership from Western Governors University and a Bachelors of Science in Nursing from Oakland University. Halim is committed to a holistic approach to mental health care, emphasizing collaboration with patients and other healthcare providers to create individualized treatment plans that promote long-term well-being.
With a strong foundation in both nursing and psychiatry, Halim offers evidence-based treatment for a variety of mental health concerns, including mood disorders, anxiety, major depressive disorder, trauma, and substance use disorders.
Halim also has a Masters of Nursing Leadership from Western Governors University and a Bachelors of Science in Nursing from Oakland University. Halim is committed to a holistic approach to mental health care, emphasizing collaboration with patients and other healthcare providers to create individualized treatment plans that promote long-term well-being.
His expertise centers on evidence-based therapies and personalized treatment plans, with an emphasis on building therapeutic relationships to address a wide spectrum of mental health challenges, including anxiety, depression, substance use disorders, and mood disorders.
Stan’s professional background spans working in the private sector as well as providing essential mental health services to the homeless community. His focus on medication management and empowering patients to develop self-reliance highlights his commitment to improving mental health outcomes.
His expertise centers on evidence-based therapies and personalized treatment plans, with an emphasis on building therapeutic relationships to address a wide spectrum of mental health challenges, including anxiety, depression, substance use disorders, and mood disorders.
Stan’s professional background spans working in the private sector as well as providing essential mental health services to the homeless community. His focus on medication management and empowering patients to develop self-reliance highlights his commitment to improving mental health outcomes.
I work with adults experiencing anxiety, depression, insomnia, PTSD, ADHD, and mood disorders, using a grounded, evidence-based mix of medication management and supportive therapy.
As a disabled veteran and former first responder, I understand what it’s like to keep functioning while carrying more than most can see. Many of my patients are military members, veterans, teachers, or frontline professionals who feel anxious, on edge, or burned out—pushing through every day but feeling detached inside. You’re not broken, you are exhausted from surviving.
I work with adults experiencing anxiety, depression, insomnia, PTSD, ADHD, and mood disorders, using a grounded, evidence-based mix of medication management and supportive therapy.
As a disabled veteran and former first responder, I understand what it’s like to keep functioning while carrying more than most can see. Many of my patients are military members, veterans, teachers, or frontline professionals who feel anxious, on edge, or burned out—pushing through every day but feeling detached inside. You’re not broken, you are exhausted from surviving.
His clinical interests span a wide range of psychiatric conditions, including anxiety, depression, ADHD, mood disorders, trauma, and family-related challenges.
As a provider at Bonmente, Dr. Zuberi offers evaluation and diagnosis, medication management, and psychotherapy through convenient telepsychiatry appointments. He helps clients understand symptoms, identify effective treatments, and implement a personalized plan that supports lasting mental wellness and meaningful improvement.
His clinical interests span a wide range of psychiatric conditions, including anxiety, depression, ADHD, mood disorders, trauma, and family-related challenges.
As a provider at Bonmente, Dr. Zuberi offers evaluation and diagnosis, medication management, and psychotherapy through convenient telepsychiatry appointments. He helps clients understand symptoms, identify effective treatments, and implement a personalized plan that supports lasting mental wellness and meaningful improvement.
Ranita Hahm is a Dual Board Certified Adult-Gerontology and Psychiatric Mental Health Nurse Practitioner. She received her post-master’s certificate in Psychiatric Mental Health at the University of California San Francisco (UCSF) and her nurse practitioner master’s degree from the University of California of Los Angeles (UCLA). Her bachelor’s degree is from Mount St. Mary’s University. She practiced in primary care and occupational health for seven years before transitioning to mental health.
Ranita Hahm is a Dual Board Certified Adult-Gerontology and Psychiatric Mental Health Nurse Practitioner. She received her post-master’s certificate in Psychiatric Mental Health at the University of California San Francisco (UCSF) and her nurse practitioner master’s degree from the University of California of Los Angeles (UCLA). Her bachelor’s degree is from Mount St. Mary’s University. She practiced in primary care and occupational health for seven years before transitioning to mental health.
As a provider at Bonmente, Twanna treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Twanna is a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP) at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She holds a Doctorate in Nursing Practice from the University of San Diego. After 13 years as a family nurse practitioner, she discovered her passion for mental health and now provides holistic, culturally sensitive care. Twanna is known for her warm, collaborative style, creating a safe space where clients feel heard and supported.
As a provider at Bonmente, Twanna treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Twanna is a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP) at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She holds a Doctorate in Nursing Practice from the University of San Diego. After 13 years as a family nurse practitioner, she discovered her passion for mental health and now provides holistic, culturally sensitive care. Twanna is known for her warm, collaborative style, creating a safe space where clients feel heard and supported.
As a provider at Bonmente, Paige treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Paige is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She takes a holistic approach to mental healthcare, maintaining the client at its core and integrating both Eastern and Western medicine to optimize overall wellbeing. With more than a decade of experience, Paige has expertise in evaluation and diagnosis, therapy, and medication management.
As a provider at Bonmente, Paige treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Paige is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She takes a holistic approach to mental healthcare, maintaining the client at its core and integrating both Eastern and Western medicine to optimize overall wellbeing. With more than a decade of experience, Paige has expertise in evaluation and diagnosis, therapy, and medication management.
As a provider at Bonmente, Princess treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Princess is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Born in the Philippines, Princess entered mental health care to help break the stigma around mental illness. She views each person as unique, prioritizing deep listening and individualized treatment plans. Committed to compassionate, patient-centered care, she strives to support healing and improve each patient’s quality of life.
As a provider at Bonmente, Princess treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Princess is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Born in the Philippines, Princess entered mental health care to help break the stigma around mental illness. She views each person as unique, prioritizing deep listening and individualized treatment plans. Committed to compassionate, patient-centered care, she strives to support healing and improve each patient’s quality of life.
As a provider at Bonmente, Holly treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Holly is a board-certified psychiatric mental health nurse practitioner (PMHNP) at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She brings a diverse clinical background, having experience working in inpatient, outpatient, and correctional nursing settings. As a PMHNP, her mission is to be a guiding light for individuals struggling with their mental health by fostering a safe and compassionate space.
As a provider at Bonmente, Holly treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Holly is a board-certified psychiatric mental health nurse practitioner (PMHNP) at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She brings a diverse clinical background, having experience working in inpatient, outpatient, and correctional nursing settings. As a PMHNP, her mission is to be a guiding light for individuals struggling with their mental health by fostering a safe and compassionate space.
As a provider at Bonmente, Lizette treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Lizette is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She combines evidence-based practices with coping strategies and personal growth techniques and works collaboratively with her clients to build resilience, enhance mental well-being, and promote long-term wellness. Her approach is grounded in compassion and a commitment to fostering personal growth, helping individuals feel more confident.
As a provider at Bonmente, Lizette treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Lizette is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She combines evidence-based practices with coping strategies and personal growth techniques and works collaboratively with her clients to build resilience, enhance mental well-being, and promote long-term wellness. Her approach is grounded in compassion and a commitment to fostering personal growth, helping individuals feel more confident.
She has developed strong clinical expertise in treating depression, anxiety, mood disorders, and trauma-related conditions, and is dedicated to helping patients navigate life’s challenges with support and dignity.
Her approach is holistic, trauma-informed, and patient-centered, emphasizing collaboration, trust, and whole-person wellness. She believes in treating the person while creating a safe, supportive space, where patients feel respected and heard.
She has developed strong clinical expertise in treating depression, anxiety, mood disorders, and trauma-related conditions, and is dedicated to helping patients navigate life’s challenges with support and dignity.
Her approach is holistic, trauma-informed, and patient-centered, emphasizing collaboration, trust, and whole-person wellness. She believes in treating the person while creating a safe, supportive space, where patients feel respected and heard.
Marin treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Dr. Marin is a board-certified osteopathic physician at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Embracing a collaborative approach to mental health care, Dr. Marin draws on her background as an osteopathic physician with additional training in integrative psychiatry. She incorporates a diverse range of treatment options into her practice to develop personalized treatment plans tailored to each individual's unique needs and preferences.
Marin treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Dr. Marin is a board-certified osteopathic physician at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Embracing a collaborative approach to mental health care, Dr. Marin draws on her background as an osteopathic physician with additional training in integrative psychiatry. She incorporates a diverse range of treatment options into her practice to develop personalized treatment plans tailored to each individual's unique needs and preferences.
As a provider at Bonmente, Tiffany treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Tiffany is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. A mental health specialist for more than five years, Tiffany brings warmth, clinical expertise, and evidence-based care to every visit. She listens closely, offers thoughtful evaluations and conscientious medication management, and works collaboratively with clients to build practical plans that support lasting mental health
As a provider at Bonmente, Tiffany treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Tiffany is a board-certified psychiatric mental health nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. A mental health specialist for more than five years, Tiffany brings warmth, clinical expertise, and evidence-based care to every visit. She listens closely, offers thoughtful evaluations and conscientious medication management, and works collaboratively with clients to build practical plans that support lasting mental health
Villa treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Dr. Villa is a board-certified psychiatrist at Bonmente, a mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She is a compassionate bilingual Spanish-English specialist with deep experience in community psychiatry. Regardless of the complexity of the issue, Dr. Villa prioritizes personalized understanding of the diverse needs of her clients. “Mental health challenges don’t define who we are," she says. "I work hard to understand the entire person so we can find solutions together.”
Villa treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Dr. Villa is a board-certified psychiatrist at Bonmente, a mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She is a compassionate bilingual Spanish-English specialist with deep experience in community psychiatry. Regardless of the complexity of the issue, Dr. Villa prioritizes personalized understanding of the diverse needs of her clients. “Mental health challenges don’t define who we are," she says. "I work hard to understand the entire person so we can find solutions together.”
As a provider at Bonmente, Erinn is a mental health expert treating anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Erinn is a dedicated and compassionate physician assistant at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She earned a Master’s degree from Touro University Nevada and has a diverse clinical background, ranging from family medicine to emergency medicine. Erinn integrates medication management with CBT, DBT, and psychodynamic therapy to treat a range of psychiatric conditions and promote resilience, self-awareness, growth, and long-term mental well-being.
As a provider at Bonmente, Erinn is a mental health expert treating anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Erinn is a dedicated and compassionate physician assistant at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. She earned a Master’s degree from Touro University Nevada and has a diverse clinical background, ranging from family medicine to emergency medicine. Erinn integrates medication management with CBT, DBT, and psychodynamic therapy to treat a range of psychiatric conditions and promote resilience, self-awareness, growth, and long-term mental well-being.
Harris treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming Patients! Dr. Jamila Harris is a board-certified psychiatrist at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Dr. Harris provides psychiatric diagnostic assessments, medication consultation, psychopharmacology, and psychotherapy services. She specializes in comprehensive evaluations and evidence-based medication management for a range of psychiatric and psychological disorders. She understands the complexities of mental health and is committed to delivering personalized care.
Harris treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming Patients! Dr. Jamila Harris is a board-certified psychiatrist at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Dr. Harris provides psychiatric diagnostic assessments, medication consultation, psychopharmacology, and psychotherapy services. She specializes in comprehensive evaluations and evidence-based medication management for a range of psychiatric and psychological disorders. She understands the complexities of mental health and is committed to delivering personalized care.
As a provider at Bonmente, Lauren treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Lauren is a board-certified nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Dual licensed in pediatrics and psychiatric mental health, Lauren has a decade of experience as a nurse practitioner. She delivers integrative, whole-person care that addresses physical, emotional, and psychological needs. Her diverse background enhances her ability to support children, adolescents, and families navigating complex behavioral health challenges
As a provider at Bonmente, Lauren treats a range of mental health issues, including anxiety, depression, OCD, ADHD, sleep disorders, PTSD, postpartum depression, bipolar disorder, panic attacks, and personality disorders.
Welcoming New Patients! Lauren is a board-certified nurse practitioner at Bonmente, a full-service mental health clinic that offers online appointments, accepts insurance (Aetna, Anthem, Blue Cross, Cigna, United, and more), and has same-week appointments available. Dual licensed in pediatrics and psychiatric mental health, Lauren has a decade of experience as a nurse practitioner. She delivers integrative, whole-person care that addresses physical, emotional, and psychological needs. Her diverse background enhances her ability to support children, adolescents, and families navigating complex behavioral health challenges
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FAQ - Depression Psychiatrists
How can a psychiatrist help with depression?
Depression can be a deeply challenging and often debilitating condition that affects an individual's ability to function in day-to-day life, influencing everything from personal relationships and work performance to motivation, energy levels, and overall emotional well-being. However, psychiatrists can help individuals experiencing depression and related conditions—such as major depressive disorder (MDD), seasonal affective disorder (SAD), and postpartum depression—by providing a combination of psychotherapy and medication management. Psychiatrists who specialize in depression are typically trained in a variety of therapeutic modalities that are proven to support recovery from depressive symptoms, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), motivational interviewing, and interpersonal therapy (IPT).
What can you expect from the treatment process?
The process of working with a psychiatrist usually begins with an evaluation or assessment, which allows the psychiatrist to understand the client’s medical history and current symptoms. This initial assessment serves to help develop a treatment plan and can help the psychiatrist assess whether a client may benefit from medication, talk therapy, or a combination of both. As treatment progresses, psychiatrists continue to monitor the individual’s response to therapy and any prescribed medications; they may also work in collaboration with other mental health professionals on a client's care team, such as therapists, psychologists, or social workers, in order to ensure a client receives coordinated care. In many cases, individuals meet with their psychiatrist on a weekly or biweekly basis for several months or more, which allows enough time to evaluate treatment outcomes and for medications—such as antidepressants—to take full effect. For some clients, particularly those with less severe symptoms or more focused goals, shorter-term therapy may be offered, especially when the psychiatrist is trained in structured approaches like solution-focused therapy or brief therapy models.
How to find the right psychiatrist for depression?
Given the prevalence of depression, many psychiatrists possess considerable experience treating it. Still, it is important to find a provider who is a good personal and clinical fit. Resources like Psychology Today’s online directory make it easy to locate psychiatrists (MDs) and psychiatric nurse practitioners (PMHNPs) who specialize in depression and related conditions. The directory includes filters that allow users to search by specialty, cost, location, and identity preferences. When considering a provider, it can be helpful to ask about their specific experience treating depression, their approach to therapy and medication, and whether they offer care in a convenient format—either in-person or via telehealth. Additionally, for some individuals, especially those from marginalized communities, finding a psychiatrist who shares or has familiarity with their cultural, racial, or gender identity can make a significant difference in the effectiveness of care.