Psychiatrists in 60601

Photo of Pavan Prasad, Psychiatrist in 60601, IL
Pavan Prasad
Psychiatrist, MD
Verified Verified
1 Endorsed
Chicago, IL 60601
I use a holistic approach, treating the full person rather than just symptoms. I specialize in treating Adults and Adolescents (12 years and up) with mood, self-esteem, and concentration problems, as well as working with more diffuse issues around identity, interpersonal relationships, and professional achievement. I address emotional distress and difficulties in daily living. This could manifest as depression, anxiety, insomnia, problems with intimacy or self-esteem, problems with concentration, feeling excessively angry or guilty, or trouble finding meaning in life, to name only a few.
I use a holistic approach, treating the full person rather than just symptoms. I specialize in treating Adults and Adolescents (12 years and up) with mood, self-esteem, and concentration problems, as well as working with more diffuse issues around identity, interpersonal relationships, and professional achievement. I address emotional distress and difficulties in daily living. This could manifest as depression, anxiety, insomnia, problems with intimacy or self-esteem, problems with concentration, feeling excessively angry or guilty, or trouble finding meaning in life, to name only a few.
(312) 487-2724 View (312) 487-2724
Photo of Judy Kern, Psychiatrist in 60601, IL
Judy Kern
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
I have had an outpatient practice for 41 years. During my residency at Michael Reese Hospital, I taught a psychiatry course to medical students. After graduation I worked at Illinois Masonic Hospital in a women's health clinic addressing the emotional needs of women. I also worked at both a nursing home and assisted living facility doing both talk therapy and medication. I enjoy working with both young and older adults from varied backgrounds. I think I am very good at making people comfortable, as many patients come in afraid of therapy. The therapy and medication is decided upon
I have had an outpatient practice for 41 years. During my residency at Michael Reese Hospital, I taught a psychiatry course to medical students. After graduation I worked at Illinois Masonic Hospital in a women's health clinic addressing the emotional needs of women. I also worked at both a nursing home and assisted living facility doing both talk therapy and medication. I enjoy working with both young and older adults from varied backgrounds. I think I am very good at making people comfortable, as many patients come in afraid of therapy. The therapy and medication is decided upon
(312) 313-3347 View (312) 313-3347
Photo of Dr. Richard A Shapiro, Psychiatrist in 60601, IL
Dr. Richard A Shapiro
Psychiatrist, MD
Verified Verified
1 Endorsed
Chicago, IL 60601
Not accepting new clients
Dr. Richard Shapiro practices at The Juniper Center, PC where our approach for addressing your medical and psychiatric needs is individualized. We work with you to determine which evidence-based treatments are best for you, whether it is with prescription medicines, or a more holistic non-medicine approach. We have specialized expertise in a variety of mental health conditions and will closely collaborate with you and your care providers to offer integrated and coordinated care.
Dr. Richard Shapiro practices at The Juniper Center, PC where our approach for addressing your medical and psychiatric needs is individualized. We work with you to determine which evidence-based treatments are best for you, whether it is with prescription medicines, or a more holistic non-medicine approach. We have specialized expertise in a variety of mental health conditions and will closely collaborate with you and your care providers to offer integrated and coordinated care.
(312) 940-3262 x3 View (312) 940-3262 x3
Photo of Dr. Magdalena Malloy, Psychiatric Nurse Practitioner in 60601, IL
Dr. Magdalena Malloy
Psychiatric Nurse Practitioner, DNP, PMH, APRN, MSN
Verified Verified
Chicago, IL 60601  (Online Only)
To schedule an appointment, please book a call with our Client Care Coordinator here: www.calendly.com/adminccbh I provide psychiatric prescription services for children, teens, and adults with anxiety, depression, mood disorders, attention deficit, and many other psychiatric disorders.
To schedule an appointment, please book a call with our Client Care Coordinator here: www.calendly.com/adminccbh I provide psychiatric prescription services for children, teens, and adults with anxiety, depression, mood disorders, attention deficit, and many other psychiatric disorders.
(312) 626-5663 View (312) 626-5663
The Juniper Center, PC
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
At the Juniper Center our approach for addressing your medical and psychiatric needs is individualized. We work with you to determine which evidence-based treatments are best for you, whether it is with prescription medicines, or a more holistic non-medicine approach. We have specialized expertise in a variety of mental health conditions and will closely collaborate with you and your care providers to offer integrated and coordinated care. We work with your psychotherapists, both internal and external to coordinate your care, ensuring best outcomes.
At the Juniper Center our approach for addressing your medical and psychiatric needs is individualized. We work with you to determine which evidence-based treatments are best for you, whether it is with prescription medicines, or a more holistic non-medicine approach. We have specialized expertise in a variety of mental health conditions and will closely collaborate with you and your care providers to offer integrated and coordinated care. We work with your psychotherapists, both internal and external to coordinate your care, ensuring best outcomes.
(312) 535-5805 x3 View (312) 535-5805 x3
Photo of Olukemi Ajayi, Psychiatric Nurse Practitioner in 60601, IL
Olukemi Ajayi
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Chicago, IL 60601  (Online Only)
I have a Master of Science in Nursing graduate of Walden University and a Psychiatric Mental Health Nurse Practitioner across the Lifespan. As a board-certified psychiatric nurse practitioner, I am responsible for providing my patients with superior, evidence-based care to improve their quality of life. I place a lot of value on developing long-lasting relationships with people.
I have a Master of Science in Nursing graduate of Walden University and a Psychiatric Mental Health Nurse Practitioner across the Lifespan. As a board-certified psychiatric nurse practitioner, I am responsible for providing my patients with superior, evidence-based care to improve their quality of life. I place a lot of value on developing long-lasting relationships with people.
(224) 487-8023 View (224) 487-8023
Photo of Timothy Kaatman, Psychiatrist in 60601, IL
Timothy Kaatman
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
I became interested in Psychiatry early on while studying psychology in college. From my early experiences in medical training, it became clear to me that I had a natural ability to listen and provide empathetic care for my patients. Providing education and counseling regarding psychiatric treatment is an important aspect of the field which I strive to accomplish in every visit. Throughout my training I have been consistently told that my unique ability to make a patient comfortable and heard is one of my greatest strengths.
I became interested in Psychiatry early on while studying psychology in college. From my early experiences in medical training, it became clear to me that I had a natural ability to listen and provide empathetic care for my patients. Providing education and counseling regarding psychiatric treatment is an important aspect of the field which I strive to accomplish in every visit. Throughout my training I have been consistently told that my unique ability to make a patient comfortable and heard is one of my greatest strengths.
(312) 604-5291 View (312) 604-5291
Photo of Sudhakar Shenoy, Psychiatrist in 60601, IL
Sudhakar Shenoy
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
I enjoy the challenges of learning and treating the brain and its complexities. The mind-body integration and how it affects our day-to-day lives is fascinating to me. As a psychiatrist, I understand the importance of keeping up with advances in science and medicine in addition to being practical about what will work best for the patient. I like to combine cutting edge medicine with care and empathy to form a personalized treatment plan for each of my patients to achieve the best results with a safe and compassionate approach.
I enjoy the challenges of learning and treating the brain and its complexities. The mind-body integration and how it affects our day-to-day lives is fascinating to me. As a psychiatrist, I understand the importance of keeping up with advances in science and medicine in addition to being practical about what will work best for the patient. I like to combine cutting edge medicine with care and empathy to form a personalized treatment plan for each of my patients to achieve the best results with a safe and compassionate approach.
(773) 207-3561 View (773) 207-3561
Photo of Daisy Nie, Psychiatrist in 60601, IL
Daisy Nie
Psychiatrist, MD
Verified Verified
1 Endorsed
Chicago, IL 60601
Dr. Daisy Nie practices at The Juniper Center, PC utilizing a person-centered, comprehensive, and collaborative approach to caring for her patients. She believes in the thoughtful use of medication as one component in an integrated personalized treatment plan that may include individual therapy, group therapy, nutrition, exercise, and mindfulness. She actively collaborates with a person’s other care providers, including therapists, primary care doctors, and specialists, and with a person’s support network to coordinate a unified plan for care. She prioritizes psycho-education, believing that it is important for people to understand.
Dr. Daisy Nie practices at The Juniper Center, PC utilizing a person-centered, comprehensive, and collaborative approach to caring for her patients. She believes in the thoughtful use of medication as one component in an integrated personalized treatment plan that may include individual therapy, group therapy, nutrition, exercise, and mindfulness. She actively collaborates with a person’s other care providers, including therapists, primary care doctors, and specialists, and with a person’s support network to coordinate a unified plan for care. She prioritizes psycho-education, believing that it is important for people to understand.
(312) 313-0671 x3 View (312) 313-0671 x3
Photo of Kimberly E. Merenkov, Psychiatrist in 60601, IL
Kimberly E. Merenkov
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
As a Chicago Psychiatrist in private practice, I provide an integrated, goal oriented psychotherapy and medication approach (when appropriate) for those challenged by anxiety spectrum disorders, depression, medical problems, as well as work and personal relationship stress. I an an Assistant Professor of Clinical Psychiatry and Behavioral Sciences at Northwestern University Medical School and an Affiliated Physician at Northwestern Memorial Hospital. Honored in "Top Doctor" List in Chicago Magazine, January 2024, 2022, 2021, as well as "Exceptional Women in Medicine," Castle Connolly Medical, LTD, in Chicago Magazine, May 2021.
As a Chicago Psychiatrist in private practice, I provide an integrated, goal oriented psychotherapy and medication approach (when appropriate) for those challenged by anxiety spectrum disorders, depression, medical problems, as well as work and personal relationship stress. I an an Assistant Professor of Clinical Psychiatry and Behavioral Sciences at Northwestern University Medical School and an Affiliated Physician at Northwestern Memorial Hospital. Honored in "Top Doctor" List in Chicago Magazine, January 2024, 2022, 2021, as well as "Exceptional Women in Medicine," Castle Connolly Medical, LTD, in Chicago Magazine, May 2021.
(312) 612-6154 View (312) 612-6154
Photo of AZE Healthcare LLC, Psychiatric Nurse Practitioner in 60601, IL
AZE Healthcare LLC
Psychiatric Nurse Practitioner, PMHNP
Verified Verified
Chicago, IL 60601  (Online Only)
I have a Master of Science in Nursing graduate of Walden University and a Psychiatric Mental Health Nurse Practitioner across the Lifespan. As a board-certified psychiatric nurse practitioner, I am responsible for providing my patients with superior, evidence-based care to improve their quality of life. I place a lot of value on developing long-lasting relationships with people.
I have a Master of Science in Nursing graduate of Walden University and a Psychiatric Mental Health Nurse Practitioner across the Lifespan. As a board-certified psychiatric nurse practitioner, I am responsible for providing my patients with superior, evidence-based care to improve their quality of life. I place a lot of value on developing long-lasting relationships with people.
(312) 872-3631 View (312) 872-3631
Photo of Alan Tony Amberg PLLC, Psychiatric Nurse Practitioner in 60601, IL
Alan Tony Amberg PLLC
Psychiatric Nurse Practitioner, APRN, PMHNP, FPA
Verified Verified
Chicago, IL 60601
Living with a psychiatric disorder is tough. Ordinary things that should make you happy don’t. Ordinary relationships become difficult. Even if you can see that you’re succeeding, sometimes you just can’t feel it. When you work with me, I’m in there with you: finding positive vision and hope, working week by week with what hurts. I believe that all experiences can be ultimately integrated, and inside that physical machine is a beautiful human being, aching not just to heal, but to blossom into full authentic function.
Living with a psychiatric disorder is tough. Ordinary things that should make you happy don’t. Ordinary relationships become difficult. Even if you can see that you’re succeeding, sometimes you just can’t feel it. When you work with me, I’m in there with you: finding positive vision and hope, working week by week with what hurts. I believe that all experiences can be ultimately integrated, and inside that physical machine is a beautiful human being, aching not just to heal, but to blossom into full authentic function.
(872) 276-8881 View (872) 276-8881
Photo of Richard P. Harris, Psychiatrist in 60601, IL
Richard P. Harris
Psychiatrist, MD
Verified Verified
Chicago, IL 60601
What are your symptoms? Anxiety, fatigue, avoidance, sleeplessness, back pain, procrastination, loneliness, anger outbursts..... All symptoms are experiences of pain (dis-ease) and/or ineffective behavior. Symptoms will occur when your "operating system" is overtaxed. My treatment approach focuses on reducing your symptoms and developing more strength and flexibility in your overall managing system, e.g., how you characteristically feel and act in the world. Due to known and as yet unknown problematic side effects of all prescription drugs, I use much safer and ultimately more powerful methods for symptom relief, prevention of recurrence and enduring health.
What are your symptoms? Anxiety, fatigue, avoidance, sleeplessness, back pain, procrastination, loneliness, anger outbursts..... All symptoms are experiences of pain (dis-ease) and/or ineffective behavior. Symptoms will occur when your "operating system" is overtaxed. My treatment approach focuses on reducing your symptoms and developing more strength and flexibility in your overall managing system, e.g., how you characteristically feel and act in the world. Due to known and as yet unknown problematic side effects of all prescription drugs, I use much safer and ultimately more powerful methods for symptom relief, prevention of recurrence and enduring health.
(312) 313-2161 View (312) 313-2161
Photo of Alfreda Shields, Psychiatric Nurse Practitioner in 60601, IL
Alfreda Shields
Psychiatric Nurse Practitioner, MSN, APRN, PMHNP-B
Verified Verified
Chicago, IL 60601  (Online Only)
To schedule an appointment, please book a call with our Client Care Coordinator here: www.calendly.com/adminccbh I am dedicated to providing the evidence-based care that patients deserve, and I desire to establish long-lasting relationships with clients. I have an interest in treating anxiety, depression, insomnia, OCD, and PTSD.
To schedule an appointment, please book a call with our Client Care Coordinator here: www.calendly.com/adminccbh I am dedicated to providing the evidence-based care that patients deserve, and I desire to establish long-lasting relationships with clients. I have an interest in treating anxiety, depression, insomnia, OCD, and PTSD.
(312) 564-5830 View (312) 564-5830
Photo of Katherine Friedmann, Psychiatric Nurse Practitioner in 60601, IL
Katherine Friedmann
Psychiatric Nurse Practitioner, DNP, APN, PMHNP
Verified Verified
Chicago, IL 60601
Not accepting new clients
As a doctorally prepared, board certified Psychiatric Nurse Practitioner, I work with children, adolescents and young adults with a variety of conditions including anxiety, depression and ADHD. I have additional expertise in Autism and other developmental and behavioral disorders. I am currently on faculty as an Assistant Professor at Rush University in the Psychiatric Mental Health, Doctor of Nursing Practice (DNP) Program. With extensive clinical and research experience in neurology, developmental and behavioral pediatrics and psychiatry, I bring a comprehensive and compassionate evaluation and treatment approach to my practice.
As a doctorally prepared, board certified Psychiatric Nurse Practitioner, I work with children, adolescents and young adults with a variety of conditions including anxiety, depression and ADHD. I have additional expertise in Autism and other developmental and behavioral disorders. I am currently on faculty as an Assistant Professor at Rush University in the Psychiatric Mental Health, Doctor of Nursing Practice (DNP) Program. With extensive clinical and research experience in neurology, developmental and behavioral pediatrics and psychiatry, I bring a comprehensive and compassionate evaluation and treatment approach to my practice.
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Photo of New Vistas for Women Integrative Psychiatry, Psychiatric Nurse Practitioner in 60601, IL
New Vistas for Women Integrative Psychiatry
Psychiatric Nurse Practitioner, ACNS-BC, PMHNP, FNP
Verified Verified
5 Endorsed
Chicago, IL 60601
Stacey Molle (pronounced Moe-lay) is a Clinical Nurse Specialist and Nurse Practitioner that has 18 years of nursing experience and certification in both Family Practice and Psychiatric Mental Health. She has worked with people from all walks of life and realizes that she particularly identifies with women, LGBTQIA+, and neurodivergent persons. Even while providing comprehensive care, she has found that something is missing in traditional medicine. By focusing on care that identifies the ROOT cause of clients’ symptoms, she has found that her clients have better outcomes.
Stacey Molle (pronounced Moe-lay) is a Clinical Nurse Specialist and Nurse Practitioner that has 18 years of nursing experience and certification in both Family Practice and Psychiatric Mental Health. She has worked with people from all walks of life and realizes that she particularly identifies with women, LGBTQIA+, and neurodivergent persons. Even while providing comprehensive care, she has found that something is missing in traditional medicine. By focusing on care that identifies the ROOT cause of clients’ symptoms, she has found that her clients have better outcomes.
(380) 201-9553 View (380) 201-9553
Photo of Clarity Clinic, Psychiatrist in 60601, IL
Clarity Clinic
Psychiatrist, MD
Verified Verified
1 Endorsed
Chicago, IL 60601
We offer Psychiatric services and counseling services to those in the Chicago area
We offer Psychiatric services and counseling services to those in the Chicago area
(312) 883-8789 View (312) 883-8789
Photo of Robert Reff, Psychiatrist in 60601, IL
Robert Reff
Psychiatrist, MD
Not Verified Not Verified
Chicago, IL 60601  (Online Only)
Not accepting new clients
Over the more than three decades that I have been in practice, the field of psychiatry has undergone dramatic changes. We now have available many medications that have significantly and substantially improved the quality of life and long term functioning of numerous people. A number of psychiatrists only see their patients for brief medication management visits on a reasonably infrequent basis. This is not a model of treatment that I employ or am comfortable with.
Over the more than three decades that I have been in practice, the field of psychiatry has undergone dramatic changes. We now have available many medications that have significantly and substantially improved the quality of life and long term functioning of numerous people. A number of psychiatrists only see their patients for brief medication management visits on a reasonably infrequent basis. This is not a model of treatment that I employ or am comfortable with.
(312) 789-5408 View (312) 789-5408
Photo of Aarti Mehta, Psychiatrist in 60601, IL
Aarti Mehta
Psychiatrist, MD
Verified Verified
4 Endorsed
Chicago, IL 60601
Not accepting new clients
In my practice, I strive to take a holistic approach to treatment. I focus on the biological aspects of treatment via medications when necessary, the psychological aspects of treatment via psychotherapy and the social aspects of treatment by inviting family and significant others to participate in treatment if the patient wishes. Psychiatric issues are much more complex than a single diagnosis, and I look forward the challenge of discovering the depth of each patient.
In my practice, I strive to take a holistic approach to treatment. I focus on the biological aspects of treatment via medications when necessary, the psychological aspects of treatment via psychotherapy and the social aspects of treatment by inviting family and significant others to participate in treatment if the patient wishes. Psychiatric issues are much more complex than a single diagnosis, and I look forward the challenge of discovering the depth of each patient.
(773) 245-1975 View (773) 245-1975
Photo of Adolescent, Family Psychiatry, Education Advocacy, Psychiatrist in 60601, IL
Adolescent, Family Psychiatry, Education Advocacy
Psychiatrist, MD, MPH
Verified Verified
Chicago, IL 60601
We help youth with serious learning difficulties and psychiatric/neurological challenges such as lead exposure, violence brain injury. Attention Deficit and Anxiety disorders are further burdened by minimal or no timely or distance access to specialists. A flexible format allows our professionals to use strategies that are tailored to address each child's learning style, skills, interests, and needs.
We help youth with serious learning difficulties and psychiatric/neurological challenges such as lead exposure, violence brain injury. Attention Deficit and Anxiety disorders are further burdened by minimal or no timely or distance access to specialists. A flexible format allows our professionals to use strategies that are tailored to address each child's learning style, skills, interests, and needs.
(773) 207-3271 View (773) 207-3271

How does your Psychiatrist compare?

Number of Psychiatrists in 60601

50+

Average cost per session

$200

Psychiatrists in 60601 who prioritize treating:

100% Depression
98% Anxiety
82% Trauma and PTSD
82% Medication Management
80% Obsessive-Compulsive (OCD)
78% Bipolar Disorder
70% ADHD

Average years in practice

11 Years

Top 3 insurances accepted

85% BlueCross and BlueShield
78% Aetna
78% Cigna and Evernorth

How Psychiatrists in 60601 see their clients

64% In Person and Online
36% Online Only

Gender breakdown

67% Female
33% Male
FAQs - About Psychiatrists and Psychiatric Nurses

How can I find a psychiatrist in 60601?

The Psychology Today Directory enables you to search specifically for psychiatrists, using the drop down provider menu in the navigation bar, by city or zip code, or by the name of the psychiatrist. Search results provide detailed profiles of professionals, including their treatment approach and areas of expertise. In addition, listings provide important information about each psychiatrist’s credentials, fees, payment options, and insurance affiliations. Directory users can select psychiatrists who meet an array of personally-desired criteria, such as familiarity with a specific community or condition.

What is the difference between a psychiatrist and a psychologist?

Psychiatrists are medical specialists who focus on understanding, diagnosing, and treating diseases of the brain and disorders of the mind and behavior. As physicians, psychiatrists are trained to recognize the often-subtle biological causes of mental disorders and to monitor the effects of mental disturbances on physical conditions, such as heart disease. Psychologists are especially attuned to the influence of early experience on development and behavior, emotional and cognitive processes, the nature of personality, and social functioning. They are also trained to deploy an array of psychological tests—IQ tests, personality tests, behavioral assessments—to gauge a person’s functioning.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner, also known as a mental health nurse practitioner, is a registered nurse who completes advanced training in psychiatric care, earning either a master’s or doctoral degree in psychiatric nursing, and in the U.S., passes a national certification exam. Like psychiatrists, psychiatric nurse practitioners are trained to assess, diagnose, and treat mental health conditions. In some locales, psychiatric nurse practitioners can offer the full range of psychiatric care, including prescribing and managing medication. In other places, they must work in collaboration with a physician.

Is everyone in the Psychology Today Therapy Directory a licensed psychiatrist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychiatrists, psychologists, social workers, and counselors. All psychiatrists listed in the directory have a valid license issued by the state(s) in which they practice and are certified by the American Board of Psychiatry and Neurology. Providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some individuals or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

Can a psychiatrist prescribe medication?

Psychiatrists are licensed medical doctors who are trained to recognize the many ways body processes affect the functioning of the brain and mind. As physicians, they can prescribe medication. Patients who are prescribed medications will typically need to continue to see a psychiatrist so that the effects of the medication can be monitored. For many psychiatric conditions, including common disorders such as anxiety and depression, the preferred treatment is combination therapy—medication accompanied by psychotherapy.

Do psychiatrists offer therapy?

Psychiatrists are generally trained in a number of treatment modalities, including psychotherapy, pharmacotherapy, and, increasingly, somatic therapies. Typically, psychiatrists make a diagnosis and determine a course of treatment based on chemical or biological factors, using lab tests, brain scans and physical and psychological evaluations. While psychotherapy may be used in the first session to aid in diagnosis, it is not typically utilized in subsequent visits. In fact, after the introductory session, most sessions with a psychiatrist may only be 15-20 minutes in length and are largely focused on medication management. Many psychiatrists who do not offer psychotherapy work collaboratively with psychologists and other mental health clinicians and can refer clients seeking talk therapy to those providers.

How do I know if I need a psychiatrist or a therapist?

It is not always easy to know which type of mental health practitioner to choose. Many people are unaware of the root of their mental or behavioral problem. One way many people learn which type of care is best for them is by seeing their primary care provider first. Depending on the nature and severity of the symptoms, the physician may review their medical history or perform medical tests to determine whether biological factors are involved before making a referral. It is not necessary for a person to know precisely what type of care they need in order to seek help. Many psychiatrists and psychologists refer clients to each other depending on client needs.

Do I need a referral to see a psychiatrist?

A referral to a psychiatrist is often not required. However, seeing your primary care physician first can be helpful and actually prove to be a shortcut to getting what you need. Your PCP may have a clear idea whether psychiatric help is needed and/or which kind of mental health care would be most beneficial and refer you to the right type of practitioner. For that reason alone, some psychiatrists require a referral. Further, many insurance plans require a referral from a PCP if they cover all of part of the cost of seeing a specialist; if, however, you are paying out of pocket, you may not need a referral. In any case, a referral may speed the process of securing an appointment with a psychiatrist, especially in areas where there is a shortage of mental health specialists and new patients face long waits for appointments.