Rob Kendall has spent 25 years studying the dynamics and practices of effective conversation and is author of the award-winning book Blamestorming. During this time he has worked as a consultant, coach and speaker on 5 continents with over 70 organisations, including AT&T, BBC Worldwide, the FTSE Group, Virgin and the London 2012 Olympics.
Blamestorming: Why Conversations Go Wrong and How to Fix Them, reached number 1 in Amazon's 'Movers and Shakers' list in UK and won the COVR award for 'Best Self-Help Book' in USA. The book explores how to prevent disagreements from escalating into rows and how to have more rewarding and effective conversations. The follow-up Workstorming: Why Conversations at Work Go Wrong and How to Fix Them was published in September 2016. It topped Amazon's Human Resource Management booklist and is a survival guide for communication and smart working in the information age.