Excellent ideas Dr. Lickerman. I've also found it helpful for leaders to listen to their staff actively. It's amazing what leaders can learn from this activity. Suddenly it opens the door to understanding people's motivation, gathering information, acquiring innovative ideas and building stronger rapport. When we learn how to get out of the way and make leadership about our staff we can tap into their amazing talents and abilities. It also allows us to relax and not have to do everything and gives our employees more power.

Take care,