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Even when they don’t express their thoughts verbally, most people constantly throw off clues to what they’re thinking and feeling. Non-verbal messages communicated through the sender's body movements, facial expressions, vocal tone and volume, and other clues are collectively known as body language.
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. Though there is some disagreement among psychologists as to what constitutes true emotional intelligence, it is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and cheering up or calming down other people.