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Bias

Reimagining Prejudice Reduction With Virtual Reality

Immersive technology could help fight biases and build bridges.

Key points

  • VR enables users to experience life from others' perspectives, fostering empathy and reducing bias.
  • Research on VR’s role in prejudice reduction has expanded, with rapid technological advancements.
  • Embodying a minority member fosters empathy, while interacting with them in VR breaks down barriers.

Imagine what it would be like to step into someone else’s shoes not as a metaphor, but for real. To see the world through their eyes, feel their emotions, and navigate their challenges. Virtual reality (VR) is making this possible, offering a new way to bridge divides, foster empathy, and challenge biases. Over the past few years, VR has gained attention as a tool for understanding and reducing prejudice, as highlighted in a systematic review exploring its use in studying prejudice and combating bias. It’s a field full of potential, but it’s also complex.

A Kaleidoscope of Stigmatized Groups

One of the most fascinating things about VR research is how it can connect us with such a wide variety of marginalized groups. These include racial and ethnic minorities, individuals with disabilities, older adults, and people stigmatized for conditions like obesity or addiction. And the scope keeps expanding.

Scholars are also examining how these stigmas intersect. For example, how does belonging both to an ethnic minority and a gender minority shape someone’s experience? This kind of intersectionality highlights that prejudice isn’t one-size-fits-all, and neither are the solutions.

This focus on intersectionality shows that prejudice is not uniform. It varies depending on overlapping identities, and so do the ways we need to address it. By engaging with such a diverse set of groups, VR reminds us of something essential: bias is widespread, and tackling it requires fresh, creative strategies.

Why Is Interest Growing So Quickly?

In the last decade, VR’s role in prejudice research has exploded. Half of the studies covered in the systematic review were published after 2020. Why now? Part of the answer lies in the rapid advancements in VR technology, which has become more immersive, affordable, and user-friendly.

But the story isn’t only about technology. Around the same time, movements like Black Lives Matter and the push for LGBTQ+ rights brought inequality and systemic prejudice into sharper focus. Public conversations shifted, people demanded change, and researchers started searching for new ways to study these issues.

VR fits the bill perfectly. It provides a safe, controlled space to simulate difficult scenarios, challenge biases, and test new ideas. For educators and researchers, it’s a game changer.

Stepping Into Their Shoes: The Promise and the Pitfalls of Embodiment

One of VR’s most striking features is the ability to step into someone else’s perspective. You can quite literally experience the world as another person: a wheelchair user, for example, or someone from a different ethnic background. These kinds of experiences can open eyes in ways that a lecture or a book simply cannot, helping people understand challenges they might otherwise overlook.

Still, embodiment is not a magic fix. If the virtual scenario is clumsy or overwhelming, it can actually backfire. Some studies show that experiencing discrimination in VR, if handled poorly, might reinforce stereotypes instead of reducing them. That does not mean we should avoid these approaches; it just means designers need to be thoughtful. The challenge is to push people to reflect on their assumptions without leaving them defensive or harmed.

When Virtual Becomes Personal

Beyond embodying others, VR offers another powerful avenue: interactions with avatars representing stigmatized minorities. These virtual encounters can mimic the benefits of face-to-face interactions, like reducing anxiety and building familiarity.

In fact, VR has some advantages over real-world interactions. It creates an environment where status can be equalized, giving participants a chance to feel safe from judgment. These are the exact conditions researchers know are most effective for breaking down barriers.

However, it’s important to note that embodying avatars representing stigmatized minorities and interacting with one aren’t the same thing. They trigger different responses and address prejudice in unique ways. Embodiment is great for fostering empathy, while interacting with outgroup avatars helps familiarizing with the “other.” Combining these approaches might be the key to meaningful experiences.

What’s Next?

As VR technology advances, its potential to combat prejudice grows too. But there’s still a lot of work to do. Researchers need to understand how long these attitude changes last, refine the design of VR experiences to avoid unintended outcomes, and expand this research to include underrepresented groups.

One especially promising direction is blending VR with real-life experiences. The idea is simple: you go through something powerful in VR, and then you carry that awareness into your daily interactions. If it works, VR’s impact will not be confined to the headset. It will spill over into the way people actually live and relate to one another.

References

Tassinari, M., Aulbach, M. B., & Jasinskaja-Lahti, I. (2022). The use of virtual reality in studying prejudice and its reduction: A systematic review. PloS one, 17(7), e0270748.

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