Getting the Most Out of Life, One Chocolate at a Time
On saving the best for last and the psychology of eating chocolates.
Posted Mar 15, 2012
One of the many reasons why studying human nature makes for such an intriguing pastime (or career, for that matter) is the frequency with which there's divergence between the factors that we think influence our decisions and those that actually shape how we see the world around us.
How resistant are we to the idea of order effects? Consider a classic study conducted in the 1970s at the University of Michigan by social psychologists Dick Nisbett and Tim Wilson. In an investigation of consumer behavior, male and female participants were asked to evaluate a variety of household items, including four pairs of nylon stockings. The respondents reported which pair they preferred and gave confident explanations for those preferences, citing a wide range of product characteristics in support of their conclusions.
What did reliably predict consumer preference? Order. Respondents were most likely to select the pair of stockings on the far right–the pair they examined last when moving left-to-right.
Good luck convincing the stocking shoppers that order mattered, though. In fact, Nisbett and Wilson tried, asking the respondents point blank about how the order in which the samples were arrayed might have influenced their evaluation. In response, "virtually all subjects denied it, usually with a worried glance at the interviewer suggesting that they felt either that they had misunderstood the question or were dealing with a madman."
While our knee-jerk response is to pooh-pooh the notion, a closer look reveals that, on some level at least, we have an intuitive grasp of the potential impact of order.
Or if sports isn't your cup of tea, similar debates will arise this summer when it comes to political conventions and the U.S. presidential election. There will be all sorts of talk about which candidate gets the bigger "bump" in polling numbers, as well as discussion of whether it's better to have your party's convention first or second.
This, too, is a question for which empirical answers exist. Decades ago, psychologists examined the influence of order on the impact of persuasive messages. They found that, indeed, when people are exposed to a persuasive message, followed by a delay, followed by another persuasive message, the more recent message has the greater influence on an immediate decision. But when there's also a delay between the second message and the ultimate decision—as is the case in U.S. presidential politics in which months separate the conventions from the election—the recency effect goes away.
And lest you think that the influence of order Nisbett and Wilson identified in the 1970s is an artifact of a bygone era or hosiery-related perceptions, along comes a new study this year to reinforce the power of being last. Once again from the University of Michigan, in this experiment researchers Ed O'Brien and Phoebe Ellsworth went beyond perceptions of Olympic gymnasts or presidential candidates to explore an even more consequential set of assessments: how you feel about chocolate.
That's right, it turns out that even your sweet tooth is swayed by order. In their study, published in the February issue of Psychological Science, O'Brien and Ellsworth asked respondents to sample in random order five different types of Hershey's Kisses candies: milk chocolate, dark chocolate, crème, caramel, and almond.
Just knowing that a particular chocolate was the last one in the sequence had a profound effect on respondents' ratings. In the next condition, 22% of participants selected the 5th candy they sampled as their favorite. But in the last condition, 66% selected the 5th candy as their favorite. In short, knowing that they were eating their final candy led participants to enjoy it more, prefer it to the other candies, and even rate the overall taste test as having been a more enjoyable experience.
As O'Brien and Ellsworth compellingly explain: "Endings are powerful. Long painful experiences that end relatively pleasantly are remembered better than short painful experiences that do not. A short life that ends on a high note seems better than a long life that ends in mediocrity." That's how ubiquitous the effects of stimulus sequence can be, even if we're reluctant to recognize it. Order matters across a surprisingly wide range of domains—from the athletic to the political to the emotional, and, yes, even to the confectionary.
In other words, in the smorgasbord-like taste test that is your daily social existence, remember to consume each proverbial chocolate as if it's the last one you'll ever experience. Doing so just makes life all that much sweeter.
Like this post? Then check out the website for Sam's book, Situations Matter: Understanding How Context Transforms Your World (now available!). You can also follow Sam on Facebook here and on Twitter here. Book trailer video below: