Digital payment systems use subtle tactics to increase tips, and while it’s certainly good for hard-working service workers, it may not be so good for your wallet. Here's the hidden psychology of why you unconsciously pay more.
Companies have an obligation to protect addicted users of their products. Establishing some kind of upper limit helps ensure that users do not abuse the service and that companies do not abuse their users.
When our autonomy is threatened, we feel constrained by our lack of choices and often rebel against doing the new behavior. Psychologists call this “reactance.”
We have all seen the internet startup that was created out of seemingly thin air that gets sold for billions of dollars just by having people show up to their site, but the true stories are far more variegated.
The number of companies new and old jockeying for your clicks is baffling—getting visitors in the door is just the tip of the iceberg.
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