Mind of the Manager

What works and what doesn't in the workplace

Victor Lipman

The Importance of Management Empathy in Difficult Times

A business discussion from Poland reminded me why managerial empathy matters even more than usual in a pandemic.

The Fundamental Importance of Management Accountability

As recent events at the U.S. Capitol building have shown, effective accountability matters—greatly.

The Management Value of "Psychological Safety"

One of the more subtle but important things a manager does is establish the character of the everyday work environment.

The Time to Collaborate Is Now

A deep divide afflicts America, and a great poem from a century ago can tell us something about it.

Without Credibility, Leadership Falters

President Trump's hospital treatment shined a bright light onto the issue of leadership credibility. We want to believe the people we respect are truthful with us.

3 Tips to Help You "Manage Your Manager"

Effective "upward management" involves far more than "kissing up to your boss." Doing it well can boost your career.

The Importance of Employee Recognition in a Pandemic

How do employees feel about recognition in a COVID climate? Does it still matter, or do concerns like staying alive and employed take precedence? A new survey offers answers.

Returning Teachers Face a Perfect Storm of Problems

Teachers will be facing a complex, hazardous environment. "Open the schools!" is not a strategy to address it.

As Coronavirus Surges, Who's Protecting American Workers?

The answer is hardly anyone. Virginia recently became the first state to begin to create coronavirus workplace safety rules.

How Do Americans Feel About Returning to Work?

A recent workforce survey paints a complicated, none-too-optimistic picture.

Whatever Happened to Empathy in Leadership?

Amid the rush to reopen the coronavirus economy is a marked lack of empathy for those actually asked to do it.

In Praise of Management Consistency

What's good enough one day may not be good enough the next. Lack of management consistency is stressful and demoralizing.

5 Tips for Managing Remotely in Uncertain Times

Managing remotely is always challenging, even more so in periods of disconnection. Here are five best practices for remote management.

In Times of Anxiety, Your Own Breathing Is an Ally

A time-tested and widely used resource to reduce anxiety lies deep within all of us: our own breathing.

3 Ways for Managers to Encourage Creativity

Managers are taught (and need) to exert plenty of control. But too much control also stifles creativity.

Mindfulness in Management: Respond, Don't React

Handling stress productively can be a management challenge. Sometimes, 15 seconds is all it takes to demoralize someone.

The Mindful Manager: The (Often) Lost Art of Listening

It's easy to not listen closely, but it's also not good management. Three reasons why mindful listening makes excellent business sense.

The Mindful Manager: Self-Awareness Is Job One

In management, an important component of how you view the working world is how you view yourself. How cognizant are you of the messages you're sending?

The Mindful Manager: Say No to "Management by Email"

When management relies too much on digital communication, valuable in-person dialogue suffers.

The Mindful Manager: Keeping the Hounds of Stress at Bay

Of the many benefits mindfulness offers management, reducing stress may well be the most substantial.

Mindfulness brings substantive benefits to everyday people-management.

9 Substantive Ways Mindfulness Helps Management

From reducing stress and increasing empathy to improving conflict resolution and decision making, the practice of mindfulness can be a powerful asset to management.

The Benefits of Failure

Failure can be a powerful teacher. In business, failure and successful innovation often go hand-in-hand.

Why Employees Are Passive about Bad Workplace Behavior

Sixty-three percent of survey respondents who witnessed behavior at work that was disruptive to culture, productivity, or the business didn't report it.

The (Underrated) Management Value of Common Courtesy

Small things make a big difference in how an employee responds to management. It's not a question of being "nice." It's a question of being effective.

Key Elements of a New Manager's Mindset

Effective managers not only communicate well, they also take the time to keep their team connected, no matter where they may be.

The Untimely Demise of Corporate Loyalty

Organizations in a "lean mode" often do well. But what about the people at those companies? 

And the Leading Cause of Stress at Work Is...

Hint: What's the most important work relationship?

Why It's Important for Managers To "Keep a Little Distance"

While positive productive relationships with employees are beneficial to management, becoming too close may cause problems.

Stress Is on the Rise in the American Workplace

Management stress is often transferred, meaning that managers who feel stress acutely tend to pass it on to their employees.

Why Mindfulness Is an Underrated Management Attribute

Anything that makes managers more attuned to those around them, including the employees they manage, should have positive implications for their management.

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