Mind of the Manager

What works and what doesn't in the workplace

Victor Lipman

The Mindful Manager: Self-Awareness Is Job One

In management, an important component of how you view the working world is how you view yourself. How cognizant are you of the messages you're sending?

The Mindful Manager: Say No to "Management by Email"

When management relies too much on digital communication, valuable in-person dialogue suffers.

The Mindful Manager: Keeping the Hounds of Stress at Bay

Of the many benefits mindfulness offers management, reducing stress may well be the most substantial.

Mindfulness brings substantive benefits to everyday people-management.

9 Substantive Ways Mindfulness Helps Management

From reducing stress and increasing empathy to improving conflict resolution and decision making, the practice of mindfulness can be a powerful asset to management.

The Benefits of Failure

Failure can be a powerful teacher. In business, failure and successful innovation often go hand-in-hand.

Why Employees Are Passive about Bad Workplace Behavior

Sixty-three percent of survey respondents who witnessed behavior at work that was disruptive to culture, productivity, or the business didn't report it.

The (Underrated) Management Value of Common Courtesy

Small things make a big difference in how an employee responds to management. It's not a question of being "nice." It's a question of being effective.

Key Elements of a New Manager's Mindset

Effective managers not only communicate well, they also take the time to keep their team connected, no matter where they may be.

The Untimely Demise of Corporate Loyalty

Organizations in a "lean mode" often do well. But what about the people at those companies? 

And the Leading Cause of Stress at Work Is...

Hint: What's the most important work relationship?

Why It's Important for Managers To "Keep a Little Distance"

While positive productive relationships with employees are beneficial to management, becoming too close may cause problems.

Stress Is on the Rise in the American Workplace

Management stress is often transferred, meaning that managers who feel stress acutely tend to pass it on to their employees.

Why Mindfulness Is an Underrated Management Attribute

Anything that makes managers more attuned to those around them, including the employees they manage, should have positive implications for their management.

What to Do When You Begin Managing Your Former Peers

A move into management can pose delicate relationship challenges. Here are 5 practical tips to make the transition successful.

New Managers Are the Most Neglected Population in Business

Despite their importance to an organization, new managers are often thrown into a job with little or no training.

3 Basic Steps in Dealing With Bad Bosses

A bad boss can make even a good job a misery. Three constructive steps to try to help a bad management relationship.

The Simple Power of Management Listening

Thoughtful management listening can lead to gains in employee engagement and productivity.

What to Do If an Employee Starts Crying at Work

Managers are often taken by surprise and have no clue how to react in these situations. (I know I didn't.) Some helpful, practical counsel.

The U.S. Is Fast Becoming the "No-Vacation Nation"

New research shows that 47% of Americans didn't take all their vacation time last year. The increasingly stressful demands of work are making us "vacation-phobic."

"You Don't Take Me Seriously"

"I'm not being listened to." "My opinions don't matter." When employees start to feel this way, it's a good bet there are problems ahead for management.

Why Higher Execs Often Have Lower Self-Awareness

The more power you attain, the harder it can be for people to tell you the truth.

5 Fundamental Ways to Earn Leadership Credibility

Credibility is a key component of trust, and an invaluable asset for business leadership at all levels - from supervisor to CEO. Here are five time-tested ways to earn it.

Empathy Is a Key to Successful Management

Research shows that fewer than half of managers are proficient at empathy. Yet having powerful empathetic conversations is a critical piece of being a great manager.

A Common But Ignored Management Issue: Favoritism

Most organizations are content to accept a certain amount of favoritism, but this can have a demoralizing effect on the other employees who see it in action.

The Move to New Manager Is One of the Toughest in Business

New managers are often thrown into the job with minimal training and guidance. In some ways the transition to new manager is harder than the transition to CEO.

A 10 percent Raise or a Great Boss—Which Would You Take?

A new management survey addresses this and other questions, and examines common disconnects between managers and employees.

How Companies Can Help Prevent Sexual Harassment

Here's one tangible step all organizations can take: Build zero-tolerance harassment-related language into every manager's performance objectives.

Key Management Skills For the Increasingly "Agile Workforce"

With fewer employees and more freelancers, the character of the workforce is rapidly changing. If communication is king in this increasingly remote environment, clarity is queen.

Good Ways to Deal with Bad Bosses

A bad boss can make a good job a misery. Here are five constructive ways to help your career by "managing your own management."

Recognition Is Easy, So Why Do We Make It So Hard?

Employee recognition is a fundamental but often overlooked aspect of management. It's common for employees to feel their best efforts are routinely ignored.

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