Skip to main content

Verified by Psychology Today

Gratitude

Expressing Gratitude in the Digital Era

Be the sun, not the salt.

Key points

  • It's not always clear if our texts have the same intended impact as in-person expressions of gratitude. 
  • When we express gratitude, our brains light up and the result is us feeling happier.
  • Emojis, GIFs, and memes can add a layer of "I really mean this" to your message.

Have you noticed how saying "thanks" has changed a lot now that we are all more focused on our screens? Back in the day, a heartfelt thank you was done in person and was all about a warm smile and a handshake or hug. It's not always clear if our "thank you" texts have the same intended impact as those in-person expressions of gratitude.

Why Saying Thanks Matters

So, here's a useful fact: Being grateful and actually saying it out loud (or in a text) does wonders for our brains. When we express gratitude, our brains light up and the result is us feeling happier. A study by Adam Grant and Francesca Gino found that even small expressions of gratitude can significantly motivate positive social behaviors in others by making them feel valued. Couple this with the knowledge that expressing and receiving gratitude promotes less stress and more fulfillment in our lives, and it is hard to think of a reason why we shouldn't be showing gratitude as often as we can. The best news is that these cool benefits still work when we are typing out our thanks instead of saying them face-to-face, as long as we’re mindful of how we do it.

The Challenging Part of a Digital Thank You

Ever sent a "thanks" message and then wondered if they thought you really meant it? It turns out this makes perfect sense from a scientific perspective. A series of studies found that roughly 55 percent of communication is conveyed through body language, 38 percent is conveyed through tone of voice, and only 7 percent is conveyed through the actual words we use. Without our body language and tone of voice, our thank you text messages can sometimes miss the mark. It is all about figuring out how to show that we really mean it.

And if you are the one receiving gratitude via digital platform, you have an especially important role as well. It is not easy, but we must do our best to assume positive intent. Remember, we do not always know what's happening on the other end of the screen. Maybe your co-worker who sent a simple "thank you" text in response to your hard work is in a meeting or is buried in emails and simply did not take the time to send a lengthy response. It doesn't mean that person isn't grateful, and we can always try to give others that grace.

How to Rock at Saying Thanks Online

Now, let us get into the effective ways we can improve our digital gratitude skills. Emojis, GIFs, and those hilarious memes? They are very useful secret weapons. Choose the right one, and you can add a whole layer of "I really mean this" to your message. And do not forget voice messages—they're like sending a mini version of you to deliver the thanks in person. Also, if you really want to ensure your expression of gratitude lands, get specific! For example, instead of a boring old "thanks," try using this four-word phrase and notice how it elevates the following thank you:

"Hey, I am grateful for your advice on my presentation—you're a lifesaver. It really helped me. I would not have thought of what you pointed out, and my audience commented on the insight!"

It shows you're not just throwing out thank yous left and right, but exactly why you really mean it. Lastly, tailor your thanks to the person—a chuckle-worthy GIF for your meme-loving friend or a classic, well-worded email for your more traditional co-worker.

Wrapping It Up

Whether it's a quick emoji, a heartfelt voice message, or a full-on video chat, there are endless ways to make our digital "thanks" feel as warm and welcoming as a real-life hug. Let's keep "lighting people up," being like the sun on the leaves of a plant, and not salt on its roots. We all can do this one digital "thank you" at a time. It is easy to do. It will make you and them feel great. There is no downside.

advertisement
More from Harry Cohen Ph.D.
More from Psychology Today