Counselling in Eastbourne

Photo of Mark Evetts, Psychotherapist in Eastbourne, England
Mark Evetts
Psychotherapist, MA, MBACP
Verified Verified
1 Endorsed
Eastbourne BN20
18 years experience as a Psychotherapist. Online Counselling provided for those isolated at home. It’s very normal to need help when life is challenging or distressing. Such upsets might be because of loss, anxiety, depression or maybe due to childhood neglect, abuse or trauma. Some people simply want to learn more about themselves. Whatever the reason, counselling is a way to help you discover more of who you are, your resilience, find strength and determine a successful strategy that works for you.
18 years experience as a Psychotherapist. Online Counselling provided for those isolated at home. It’s very normal to need help when life is challenging or distressing. Such upsets might be because of loss, anxiety, depression or maybe due to childhood neglect, abuse or trauma. Some people simply want to learn more about themselves. Whatever the reason, counselling is a way to help you discover more of who you are, your resilience, find strength and determine a successful strategy that works for you.
01323 671809 View 01323 671809
Photo of Sam Driscoll, Psychotherapist in Eastbourne, England
Sam Driscoll
Psychotherapist, MBACP
Verified Verified
2 Endorsed
Eastbourne BN21
Life is difficult and often complex, sometimes engaging in a professional therapeutic relationship can help us make sense of things that are causing us distress. I am a person-centred therapist and I care deeply about the work I do. My therapeutic modality has trained me to work holistically with people as a whole rather than work in a problem specific way. I endeavour to co-create relationships which have a healing effect on my clients. Although I have extensive experience with depression, anxiety and addiction, I work with people, not just their problems.
Life is difficult and often complex, sometimes engaging in a professional therapeutic relationship can help us make sense of things that are causing us distress. I am a person-centred therapist and I care deeply about the work I do. My therapeutic modality has trained me to work holistically with people as a whole rather than work in a problem specific way. I endeavour to co-create relationships which have a healing effect on my clients. Although I have extensive experience with depression, anxiety and addiction, I work with people, not just their problems.
01323 396922 View 01323 396922
Photo of Sonia Silve, Psychotherapist in Eastbourne, England
Sonia Silve
Psychotherapist, COSRT General
Verified Verified
Eastbourne BN23
Welcome to my profile page. I am a Psychosexual and Relationship Psychotherapist.
Welcome to my profile page. I am a Psychosexual and Relationship Psychotherapist.
View
Photo of Katia Demetriou, Psychotherapist in Eastbourne, England
Katia Demetriou
Psychotherapist, MA, MBACP
Verified Verified
Eastbourne BN21
At times, we can find it difficult to connect with those closest to us or even with ourselves. Traumatic events, change, loss and ongoing stress can lead us to feel overwhelmed, stuck, anxious, irritated, confused or low and lacking in motivation. If this resonates with you, I provide a confidential space for you to express, explore, process and reflect on your experience, without blame or judgement. I offer a collaborative approach, working with calm compassion and gentle curiosity. By supporting you to enhance self awareness and develop self acceptance, you can move towards more satisfying, life-affirming, choices and connections.
At times, we can find it difficult to connect with those closest to us or even with ourselves. Traumatic events, change, loss and ongoing stress can lead us to feel overwhelmed, stuck, anxious, irritated, confused or low and lacking in motivation. If this resonates with you, I provide a confidential space for you to express, explore, process and reflect on your experience, without blame or judgement. I offer a collaborative approach, working with calm compassion and gentle curiosity. By supporting you to enhance self awareness and develop self acceptance, you can move towards more satisfying, life-affirming, choices and connections.
01323 700161 View 01323 700161
Photo of Lucy S Adamson, Counsellor in Eastbourne, England
Lucy S Adamson
Counsellor, MBACP Snr. Accred
Verified Verified
Eastbourne BN23  (Online Only)
I have experience in dealing with young people as well as being grounded in working with older adults and their issues. Young adult suffering from low mood or anxiety, adolescents struggling with school based issues, eating disorders, social anxieties and traumas of family life are suited to my practice. It can be difficult reaching out for help but if you can connect correctly with another individual it can help build confidence and rebuild your life. Many people struggle with unresolved pain or illness. I offer techniques to cope with these issues. Often psychological barriers prevent our healing successfully.
I have experience in dealing with young people as well as being grounded in working with older adults and their issues. Young adult suffering from low mood or anxiety, adolescents struggling with school based issues, eating disorders, social anxieties and traumas of family life are suited to my practice. It can be difficult reaching out for help but if you can connect correctly with another individual it can help build confidence and rebuild your life. Many people struggle with unresolved pain or illness. I offer techniques to cope with these issues. Often psychological barriers prevent our healing successfully.
01582 380576 View 01582 380576
Photo of Marie Feltham, Counsellor in Eastbourne, England
Marie Feltham
Counsellor, MSc, MBACP
Verified Verified
Eastbourne BN21
Welcome. Are you looking for timely support with life challenges which are making you unhappy? These may include depression, anxiety, trauma, addictions, panic disorders or attacks, PTSD, phobias and OCD to name but a few. I will help you to reconnect with your strengths and develop new self belief. I can also provide focused and timely help with relationship issues, both at home and at work. Divorce, separation, loss, health issues, addiction, complex grief, and change management. I also offer relaxation training, mindfulness-based techniques, compassionate mind training, and help to resolve sleep difficulties and insomnia.
Welcome. Are you looking for timely support with life challenges which are making you unhappy? These may include depression, anxiety, trauma, addictions, panic disorders or attacks, PTSD, phobias and OCD to name but a few. I will help you to reconnect with your strengths and develop new self belief. I can also provide focused and timely help with relationship issues, both at home and at work. Divorce, separation, loss, health issues, addiction, complex grief, and change management. I also offer relaxation training, mindfulness-based techniques, compassionate mind training, and help to resolve sleep difficulties and insomnia.
01323 671758 View 01323 671758
Photo of Alan Smithson, Counsellor in Eastbourne, England
Alan Smithson
Counsellor, MBACP Accred
Verified Verified
1 Endorsed
Eastbourne BN21
Whatever you're going through, I'm listening.
Whatever you're going through, I'm listening.
01323 921148 View 01323 921148
Photo of Harriet Fraser Smith, Counsellor in Eastbourne, England
Harriet Fraser Smith
Counsellor, MBACP
Verified Verified
Eastbourne BN21
Do you struggle with your emotions and want support to manage them? I offer face to face or online therapy for children, teenagers and adults experiencing difficulties with sadness, low self-esteem, shame, attachment anger, LGBTQ, women's health difficulties, autism, bereavement, trauma, loss, stress, depression, injury and anxiety in an empathic, non-judgemental manner. I am looking to help you deal with what life throws / has thrown at you and grow your coping mechanisms.
Do you struggle with your emotions and want support to manage them? I offer face to face or online therapy for children, teenagers and adults experiencing difficulties with sadness, low self-esteem, shame, attachment anger, LGBTQ, women's health difficulties, autism, bereavement, trauma, loss, stress, depression, injury and anxiety in an empathic, non-judgemental manner. I am looking to help you deal with what life throws / has thrown at you and grow your coping mechanisms.
01323 409775 View 01323 409775
Photo of Lizzie Legate Counselling, Counsellor in Eastbourne, England
Lizzie Legate Counselling
Counsellor, MBACP
Verified Verified
Eastbourne BN21
A warm welcome to my Profile page. I am committed to providing a compassionate, supportive, therapeutic counselling environment to all my clients – a confidential, safe space, where together we can explore emotions, anxieties, and life’s challenges. Accessing support can be a daunting experience. There will be no expectation of you – you will be met without judgement, accepted for you, just as you are. I have a fundamental belief that by offering my clients the right conditions, a place to be heard, accepted, and respected, our sessions together can achieve healing, empowerment, and change.
A warm welcome to my Profile page. I am committed to providing a compassionate, supportive, therapeutic counselling environment to all my clients – a confidential, safe space, where together we can explore emotions, anxieties, and life’s challenges. Accessing support can be a daunting experience. There will be no expectation of you – you will be met without judgement, accepted for you, just as you are. I have a fundamental belief that by offering my clients the right conditions, a place to be heard, accepted, and respected, our sessions together can achieve healing, empowerment, and change.
01323 576049 View 01323 576049
Photo of Francesca Hamilton, Psychotherapist in Eastbourne, England
Francesca Hamilton
Psychotherapist, MBACP Accred
Verified Verified
1 Endorsed
Eastbourne BN21
Welcome to my page. I provide a genuine, empathetic and grounding presence for you, so you have a trusted companion on your journey in therapy. I am passionate about supporting my clients to explore their issues, feelings, beliefs, behaviours and worldview, so that you may become more self-determining and understanding of yourself or your situation . As an accredited Person Centred Experiential therapist and Supervisor, I believe everyone deserves a space to feel heard and supported. Whatever the reason may be to seek counselling, I strive to offer a safe, confidential and nurturing environment for you.
Welcome to my page. I provide a genuine, empathetic and grounding presence for you, so you have a trusted companion on your journey in therapy. I am passionate about supporting my clients to explore their issues, feelings, beliefs, behaviours and worldview, so that you may become more self-determining and understanding of yourself or your situation . As an accredited Person Centred Experiential therapist and Supervisor, I believe everyone deserves a space to feel heard and supported. Whatever the reason may be to seek counselling, I strive to offer a safe, confidential and nurturing environment for you.
01323 914802 View 01323 914802
Photo of Rhys Quantrill, Counsellor in Eastbourne, England
Rhys Quantrill
Counsellor, MBACP
Verified Verified
1 Endorsed
Eastbourne BN23
At this point in your life, you may find yourself wanting to discuss what's been happening for you. Perhaps you sense a disconnection from yourself, and you're seeking a deeper understanding of who you are and your way of being in the world. It could be that the weight of past experiences feels burdensome, or you're grappling with anxiety and overwhelmed about the future. The reasons for seeking counselling are as diverse and unique as we all are, and the outcomes we hope to achieve through the counselling process can vary greatly. Whether your reasons are clear or still taking shape, that's absolutely okay. You are welcome here.
At this point in your life, you may find yourself wanting to discuss what's been happening for you. Perhaps you sense a disconnection from yourself, and you're seeking a deeper understanding of who you are and your way of being in the world. It could be that the weight of past experiences feels burdensome, or you're grappling with anxiety and overwhelmed about the future. The reasons for seeking counselling are as diverse and unique as we all are, and the outcomes we hope to achieve through the counselling process can vary greatly. Whether your reasons are clear or still taking shape, that's absolutely okay. You are welcome here.
01323 921064 View 01323 921064
Photo of Rowan Moloney, Psychotherapist in Eastbourne, England
Rowan Moloney
Psychotherapist, MSc, MBACP
Verified Verified
1 Endorsed
Eastbourne BN22
Are there parts of you that feel unrepresented, hidden, anxious, ashamed, angry, or judged by others? We aren't born feeling this way, have you ever wondered how you got to where you are now? My clients come to me because they trust I can weather the hard places we visit together. We need to be able to talk about the harder things in life and I would like to offer you the space for this; a space of acceptance, warmth, and goodwill. Let's connect the dots of where you are now, how you got here, and work towards where you'd like to be. Please know that all parts of you are welcome with me. There is hope and there can be healing.
Are there parts of you that feel unrepresented, hidden, anxious, ashamed, angry, or judged by others? We aren't born feeling this way, have you ever wondered how you got to where you are now? My clients come to me because they trust I can weather the hard places we visit together. We need to be able to talk about the harder things in life and I would like to offer you the space for this; a space of acceptance, warmth, and goodwill. Let's connect the dots of where you are now, how you got here, and work towards where you'd like to be. Please know that all parts of you are welcome with me. There is hope and there can be healing.
01323 403293 View 01323 403293
Photo of Susan Harriet Chiswell Jones, Counsellor in Eastbourne, England
Susan Harriet Chiswell Jones
Counsellor, MA, MBACP Snr. Accred
Verified Verified
1 Endorsed
Eastbourne BN20
I offer a safe, holding space for you to explore your issues, needs and goals and this may be short or long term therapy, both very effective in their own way and it is up to you to decide. Through the process of exploration I aim to help you become more aware of yourself and others, thus making empowering choices in your life, bringing about positive change and enhancing self esteem. I value the healing effect of the therapeutic relationship and how this can deeply facilitate transformation in both our inner and outer lives.
I offer a safe, holding space for you to explore your issues, needs and goals and this may be short or long term therapy, both very effective in their own way and it is up to you to decide. Through the process of exploration I aim to help you become more aware of yourself and others, thus making empowering choices in your life, bringing about positive change and enhancing self esteem. I value the healing effect of the therapeutic relationship and how this can deeply facilitate transformation in both our inner and outer lives.
01323 679503 View 01323 679503
Photo of Kate Victoria McCabe, Psychotherapist in Eastbourne, England
Kate Victoria McCabe
Psychotherapist, MA
Verified Verified
Eastbourne BN22
A warm welcome to my profile page. I have over twenty years experience working in mental health, and I'm here to offer compassionate, non judgemental support, be that with managing the stresses of everyday life, making personal changes or navigating your way through a crisis. People are individuals, and I'm commited to the idea that the support they receive should reflect this and come from a place of positive personal empowerment. I truly believe that difficult times and challenges offer an opportunity for personal growth and development, but also that you don't just have to 'survive' them ,you can come out thriving.
A warm welcome to my profile page. I have over twenty years experience working in mental health, and I'm here to offer compassionate, non judgemental support, be that with managing the stresses of everyday life, making personal changes or navigating your way through a crisis. People are individuals, and I'm commited to the idea that the support they receive should reflect this and come from a place of positive personal empowerment. I truly believe that difficult times and challenges offer an opportunity for personal growth and development, but also that you don't just have to 'survive' them ,you can come out thriving.
01323 401840 View 01323 401840
Photo of Mark Potter, Counsellor in Eastbourne, England
Mark Potter
Counsellor, MBACP
Verified Verified
Eastbourne BN22
My Name is Mark. I specialise in helping people overcome and gain recovery from Sex Addiction, and have been doing so since 2009. During this time I have tailored my style of therapy to enable my clients to not only gain as much insight to their own addiction, but also the tools to live a more fulfilling life free of addiction. I still feel sex addiction is a taboo area in today’s society where very few people including general counsellors do not fully understand the severity and impact caused.
My Name is Mark. I specialise in helping people overcome and gain recovery from Sex Addiction, and have been doing so since 2009. During this time I have tailored my style of therapy to enable my clients to not only gain as much insight to their own addiction, but also the tools to live a more fulfilling life free of addiction. I still feel sex addiction is a taboo area in today’s society where very few people including general counsellors do not fully understand the severity and impact caused.
01323 409724 View 01323 409724
Photo of Su Orosa, Counsellor in Eastbourne, England
Su Orosa
Counsellor, MBACP
Verified Verified
1 Endorsed
Eastbourne BN22
I work with clients who struggle with a range of issues from relationship challenges to historical sexual abuse. I work with you at your pace in a supportive, non-directive way. I won't ever tell you what to do as I trust that you can come to your own answers with the right support. You may be seeking clarity about a challenging decision to be made or you might want to explore what is blocking you from reaching your potential. It might be that you are lacking in confidence generally and you'd like to get to know who you are and start to believe in yourself. Perhaps you lost your way and you are experiencing an existential crisis.
I work with clients who struggle with a range of issues from relationship challenges to historical sexual abuse. I work with you at your pace in a supportive, non-directive way. I won't ever tell you what to do as I trust that you can come to your own answers with the right support. You may be seeking clarity about a challenging decision to be made or you might want to explore what is blocking you from reaching your potential. It might be that you are lacking in confidence generally and you'd like to get to know who you are and start to believe in yourself. Perhaps you lost your way and you are experiencing an existential crisis.
01323 921137 View 01323 921137
Photo of Cate Miller, Counsellor in Eastbourne, England
Cate Miller
Counsellor, MSc, MBACP
Verified Verified
Eastbourne BN21
Are you feeling anxious, stressed or burnt out? Have you experienced trauma and want help to feel safe again? Or maybe as someone with autism, ADHD or dyslexia, you’re struggling with a world that doesn’t seem to be designed for you? You might feel like everything is spinning out of control and too overwhelmed to know how to respond? Or that you are the chaos and too much of others to cope with?
Are you feeling anxious, stressed or burnt out? Have you experienced trauma and want help to feel safe again? Or maybe as someone with autism, ADHD or dyslexia, you’re struggling with a world that doesn’t seem to be designed for you? You might feel like everything is spinning out of control and too overwhelmed to know how to respond? Or that you are the chaos and too much of others to cope with?
01323 921078 View 01323 921078
Photo of Ben French at Eastbourne Child Therapy, Psychotherapist in Eastbourne, England
Ben French at Eastbourne Child Therapy
Psychotherapist, MA, BPC
Verified Verified
Eastbourne BN21
Working therapeutically with children and teenagers is different from therapy with adults, it requires specialist skills and knowledge. My graduate training included a Masters and 5 years clinical at the Tavistock and Portman (NHS), a world centre for Child and Adolescent Psychotherapy. I work as a Senior Psychotherapist in CAMHS (NHS) and privately with 2 to 25 year olds, and have significant clinical experience in evidence based psychotherapy for depression, self harm, suicidal thoughts, anxiety, abuse, tics, phobias, eating disorders, adoption, illness, trauma, ADHD, school and family problems, and body, trans and gender issues.
Working therapeutically with children and teenagers is different from therapy with adults, it requires specialist skills and knowledge. My graduate training included a Masters and 5 years clinical at the Tavistock and Portman (NHS), a world centre for Child and Adolescent Psychotherapy. I work as a Senior Psychotherapist in CAMHS (NHS) and privately with 2 to 25 year olds, and have significant clinical experience in evidence based psychotherapy for depression, self harm, suicidal thoughts, anxiety, abuse, tics, phobias, eating disorders, adoption, illness, trauma, ADHD, school and family problems, and body, trans and gender issues.
01323 671017 View 01323 671017
Photo of Laura Lambert, Counsellor in Eastbourne, England
Laura Lambert
Counsellor, MBACP
Verified Verified
Eastbourne BN21
I offer individual one to one counselling from a comfortable, welcoming space in Eastbourne. I have experience working with people who have a wide range of mental health difficulties, such as depression, anxiety, self-harm and suicidal thoughts. Furthermore, you may be experiencing relationship difficulties, grief, low self-esteem, isolation or anger for example. You may feel something is not right, but unsure what this is. Through a process of exploration, counselling can help you to gain greater understanding of whatever difficulties you may be facing, helping to increase your self-awareness.
I offer individual one to one counselling from a comfortable, welcoming space in Eastbourne. I have experience working with people who have a wide range of mental health difficulties, such as depression, anxiety, self-harm and suicidal thoughts. Furthermore, you may be experiencing relationship difficulties, grief, low self-esteem, isolation or anger for example. You may feel something is not right, but unsure what this is. Through a process of exploration, counselling can help you to gain greater understanding of whatever difficulties you may be facing, helping to increase your self-awareness.
01323 405819 View 01323 405819
Photo of Ferga Robinson, Psychotherapist in Eastbourne, England
Ferga Robinson
Psychotherapist, MBABCP
Verified Verified
Eastbourne BN20
Counselling offers an opportunity to explore your concerns in a confidential, non-judgemental setting; someone trained to listen carefully, to support and to help you. Talking through problems with a counsellor who is really listening and trying to understand how it is for you, without judging you, feels supportive and empowering. It helps to relieve painful feelings; gives you an increased understanding of your situation and helps you see a way forward. Because everyone is unique and people want & need different things, and because of my many trainings I am able to fit my way of working to you, rather than using 'one-size-fits-all'
Counselling offers an opportunity to explore your concerns in a confidential, non-judgemental setting; someone trained to listen carefully, to support and to help you. Talking through problems with a counsellor who is really listening and trying to understand how it is for you, without judging you, feels supportive and empowering. It helps to relieve painful feelings; gives you an increased understanding of your situation and helps you see a way forward. Because everyone is unique and people want & need different things, and because of my many trainings I am able to fit my way of working to you, rather than using 'one-size-fits-all'
01323 921618 View 01323 921618

See more therapy options for Eastbourne

How does your Counsellor compare?

Number of Counsellors in Eastbourne

100+

Average cost per session

£55

Counsellors in Eastbourne who prioritize treating:

93% Anxiety
86% Depression
86% Self Esteem
83% Stress
81% Relationship Issues
78% Bereavement
64% Trauma and PTSD

Average years in practice

9 Years

Top 3 insurances accepted

63% Aviva
63% AXA PPP
53% Bupa

How Counsellors in Eastbourne see their clients

90% In Person and Online
10% Online Only

Gender breakdown

79% Female
20% Male
1% Non-Binary
FAQs - About Therapy and Counselling

How can I find a therapist in Eastbourne?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.