Counselling in NE30

Photo of Dr Sophie Monaghan, Psychologist, HCPC - Clin. Psych.
Dr Sophie Monaghan
Psychologist, HCPC - Clin. Psych.
1 Endorsed
Waitlist for new clients
I am passionate about supporting and empowering people to overcome life’s obstacles. My experience has allowed me the privilege of working closely with those facing unexpected and serious life events, either for themselves or those close to them. Often this has been as a result of physical health issues, neurological conditions, life stage transitions, loss or traumatic events; resulting in understandable distress and overwhelm for the person. I provide the opportunity to truly hear your story, understand how your experiences have influenced your life, discovering options for your next steps and a guide to your goals for therapy.
I am passionate about supporting and empowering people to overcome life’s obstacles. My experience has allowed me the privilege of working closely with those facing unexpected and serious life events, either for themselves or those close to them. Often this has been as a result of physical health issues, neurological conditions, life stage transitions, loss or traumatic events; resulting in understandable distress and overwhelm for the person. I provide the opportunity to truly hear your story, understand how your experiences have influenced your life, discovering options for your next steps and a guide to your goals for therapy.
0191 743 1877 View 0191 743 1877
Photo of Glenda McIntosh, Psychotherapist, DCounsPsych, MUKCP
Glenda McIntosh
Psychotherapist, DCounsPsych, MUKCP
I am a Humanistic psychotherapist accredited by the UKCP offering in-person sessions. I have worked with a broad range of issues such as grief, anxiety, identity, family dynamics, fertility, illness and personal development. In relationship work, I have experience with heterosexual and same sex couples as well as ENM. I offer therapy to those seeking to address issues in communication, a breakdown of the relationship and / or the understanding between one another, the impact of fertility treatment and those needing to explore what has caused their crisis. I have a particular interest also in self development and career progression
I am a Humanistic psychotherapist accredited by the UKCP offering in-person sessions. I have worked with a broad range of issues such as grief, anxiety, identity, family dynamics, fertility, illness and personal development. In relationship work, I have experience with heterosexual and same sex couples as well as ENM. I offer therapy to those seeking to address issues in communication, a breakdown of the relationship and / or the understanding between one another, the impact of fertility treatment and those needing to explore what has caused their crisis. I have a particular interest also in self development and career progression
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Photo of Phil Wilson - Coast Counselling, Counsellor, BACP
Coast Counselling
Counsellor, BACP
1 Endorsed
I specialise working with adults, in person, online or by telephone. I help clients develop a deeper understanding of themselves, their thoughts, behaviours, relationships and work through any challenges they have with understanding and warmth. I am a fully qualified, BACP registered counsellor and see first hand the positive outcomes counselling can offer.
I specialise working with adults, in person, online or by telephone. I help clients develop a deeper understanding of themselves, their thoughts, behaviours, relationships and work through any challenges they have with understanding and warmth. I am a fully qualified, BACP registered counsellor and see first hand the positive outcomes counselling can offer.
0191 743 6621 View 0191 743 6621
Photo of Gabrielle Victoria Christie, Psychotherapist, MSc, MBABCP
Gabrielle Victoria Christie
Psychotherapist, MSc, MBABCP
1 Endorsed
Online Only
Hello, I'm Gabrielle, a dedicated Cognitive Behavioural Therapist (CBT), Registered Mental Health Nurse, EMDR Practitioner, Course lead and Senior Lecturer, with a passion for helping others. I believe that therapy is a collaborative journey where we work together to understand what you are going through.
Hello, I'm Gabrielle, a dedicated Cognitive Behavioural Therapist (CBT), Registered Mental Health Nurse, EMDR Practitioner, Course lead and Senior Lecturer, with a passion for helping others. I believe that therapy is a collaborative journey where we work together to understand what you are going through.
0191 743 2242 View 0191 743 2242
Photo of Dr Charley Blackwell, Psychologist, PsychD, HCPC - Clin. Psych.
Dr Charley Blackwell
Psychologist, PsychD, HCPC - Clin. Psych.
3 Endorsed
Tynemouth NE30
I have worked in mental health services for 10 years across a wide variety of settings including inpatient, community, and outpatient services with children, working-age, and older adults. I have experience working with a wide range of mental health difficulties including anxiety, anger, phobias, depression and mood difficulties, personality disorder, neurodiversity (ASD, ADHD), unusual experiences (often referred to as psychosis), and behaviour that challenges. I also have experience supporting families and carers.
I have worked in mental health services for 10 years across a wide variety of settings including inpatient, community, and outpatient services with children, working-age, and older adults. I have experience working with a wide range of mental health difficulties including anxiety, anger, phobias, depression and mood difficulties, personality disorder, neurodiversity (ASD, ADHD), unusual experiences (often referred to as psychosis), and behaviour that challenges. I also have experience supporting families and carers.
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Photo of Lisa Etherson
Lisa Etherson
Verified Verified
I work with people experiencing compulsive sexual behaviour, or what is commonly called sex or porn addiction. This may look like is having guilt or shame feelings about viewing porn or other sexual activity. Or it may be that you are finding it difficult to stop, despite the desire to, or that it is causing you some difficulties in your life. I come from the place of being sex positive, which means I help you to reduce any shame you may be feeling and help you to find a better relationship with your sexual activity. I also work with those people who feel shame about themselves. Whether that be about sex or other aspects of lives
I work with people experiencing compulsive sexual behaviour, or what is commonly called sex or porn addiction. This may look like is having guilt or shame feelings about viewing porn or other sexual activity. Or it may be that you are finding it difficult to stop, despite the desire to, or that it is causing you some difficulties in your life. I come from the place of being sex positive, which means I help you to reduce any shame you may be feeling and help you to find a better relationship with your sexual activity. I also work with those people who feel shame about themselves. Whether that be about sex or other aspects of lives
0191 743 6693 View 0191 743 6693
Photo of Dr Laura Taylor-Gray, Psychologist, DCounsPsych, HCPC - Couns. Psych.
Dr Laura Taylor-Gray
Psychologist, DCounsPsych, HCPC - Couns. Psych.
Tynemouth NE30
Not accepting new clients
As a Highly Specialist Practitioner Psychologist, I have worked mainly with individuals who have suffered some kind of childhood trauma and I also offer assessments for ADHD & ASD. As a result I have found that individuals with personality issues, CPTSD, mood disorders and neurodiversity feel that I am the best fit for them. The types of clients who are drawn to me tend to have difficulties with rejection, abandonment, being judged and not accepted. I provide the space to counteract that, to develop self-empathy and self-compassion and to simply accept and learn to love who we truly are.
As a Highly Specialist Practitioner Psychologist, I have worked mainly with individuals who have suffered some kind of childhood trauma and I also offer assessments for ADHD & ASD. As a result I have found that individuals with personality issues, CPTSD, mood disorders and neurodiversity feel that I am the best fit for them. The types of clients who are drawn to me tend to have difficulties with rejection, abandonment, being judged and not accepted. I provide the space to counteract that, to develop self-empathy and self-compassion and to simply accept and learn to love who we truly are.
0191 743 9148 View 0191 743 9148
Photo of Danielle Waite - Blue Talking Therapies, Psychotherapist, MBABCP
Blue Talking Therapies
Psychotherapist, MBABCP
We are a close team of highly experienced and fully accredited psychotherapists and counsellors. We're here to help you overcome and recover from common mental health issues such as depression, panic, worry, social anxiety, obsessive compulsive disorder (OCD), health anxiety, post traumatic stress disorder (PTSD), phobias, stress and some long term health conditions.
We are a close team of highly experienced and fully accredited psychotherapists and counsellors. We're here to help you overcome and recover from common mental health issues such as depression, panic, worry, social anxiety, obsessive compulsive disorder (OCD), health anxiety, post traumatic stress disorder (PTSD), phobias, stress and some long term health conditions.
0191 814 7118 View 0191 814 7118
Photo of Armele Philpotts, Psychotherapist, MA, MBACP Accred
Armele Philpotts
Psychotherapist, MA, MBACP Accred
1 Endorsed
When you're going through a challenging time working with someone who has supported others in similar situations is a great way to move forward. I can support you to take some time out of the same old experiences, to invest in yourself so you can be happier and enjoy what life has to offer. It's possible to work with me one to one or in your couple.
When you're going through a challenging time working with someone who has supported others in similar situations is a great way to move forward. I can support you to take some time out of the same old experiences, to invest in yourself so you can be happier and enjoy what life has to offer. It's possible to work with me one to one or in your couple.
0191 743 3173 View 0191 743 3173
Photo of Kate Fitzgibbon, Counsellor, MA
Kate Fitzgibbon
Counsellor, MA
I have over 30 years experience, working privately, within the NHS, relate couples counselling, drug & alcohol services, refugee & disability agencies & as a coach. Confidentiality guaranteed. Free telephone consultation. I work face to face, video & telephone calls locally & internationally.
I have over 30 years experience, working privately, within the NHS, relate couples counselling, drug & alcohol services, refugee & disability agencies & as a coach. Confidentiality guaranteed. Free telephone consultation. I work face to face, video & telephone calls locally & internationally.
0191 743 2830 View 0191 743 2830
Photo of Dr Lauren Mawn, Psychologist, PhD, HCPC - Clin. Psych.
Dr Lauren Mawn
Psychologist, PhD, HCPC - Clin. Psych.
Not accepting new clients
Hi, thanks for visiting. I’m Lauren a HCPC registered psychologist. I work with people feeling stuck, overwhelmed, or disconnected — whether due to anxiety, low mood, relationship struggles, self-esteem, parenting challenges, or major life changes. They’re seeking clarity, relief from distress, and deeper understanding of themselves or their relationships. They want to feel more confident, connected, and compassionate toward themselves and others. They may be individuals, couples, or families hoping to grow, communicate better, and move forward in a more meaningful way. If this feels like you, let’s start with a chat!
Hi, thanks for visiting. I’m Lauren a HCPC registered psychologist. I work with people feeling stuck, overwhelmed, or disconnected — whether due to anxiety, low mood, relationship struggles, self-esteem, parenting challenges, or major life changes. They’re seeking clarity, relief from distress, and deeper understanding of themselves or their relationships. They want to feel more confident, connected, and compassionate toward themselves and others. They may be individuals, couples, or families hoping to grow, communicate better, and move forward in a more meaningful way. If this feels like you, let’s start with a chat!
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Photo of Jessica Lynda Marriott, Psychotherapist, MA, MBACP
Jessica Lynda Marriott
Psychotherapist, MA, MBACP
this is therapy - reimagined for the modern mind. where science meets spirituality to create a space for profound healing across mind, body and soul.healing doesn’t happen through words alone — it happens when the body feels safe enough to let go, to feel, release and rewire. this work isn’t about fixing you, because you’re not broken. it’s about giving you the tools, practices, and presence to trust - feel, move, and express yourself in a way that opens up life again. my job is to walk alongside you until you remember: you’ve had the medicine all along.
this is therapy - reimagined for the modern mind. where science meets spirituality to create a space for profound healing across mind, body and soul.healing doesn’t happen through words alone — it happens when the body feels safe enough to let go, to feel, release and rewire. this work isn’t about fixing you, because you’re not broken. it’s about giving you the tools, practices, and presence to trust - feel, move, and express yourself in a way that opens up life again. my job is to walk alongside you until you remember: you’ve had the medicine all along.
0191 743 1170 View 0191 743 1170
Photo of Kirsty Lawrenson - Therapy North, Counsellor, MBACP
Therapy North
Counsellor, MBACP
Tynemouth NE30
Hello and thanks for visiting our page. I'm Kirsty, a CBT therapist & Counsellor at Therapy North working across our Jesmond and Tynemouth sites. Everyone needs support at times and everyone’s needs are unique to them. It’s important to work with a mental health professional who has the qualifications and experience to meet these. We appreciate the first step is always the hardest so want you to understand the types of support available and make it flexible, convenient and affordable. You choose whether you prefer face to face, online sessions or a mixture and how often you want them.
Hello and thanks for visiting our page. I'm Kirsty, a CBT therapist & Counsellor at Therapy North working across our Jesmond and Tynemouth sites. Everyone needs support at times and everyone’s needs are unique to them. It’s important to work with a mental health professional who has the qualifications and experience to meet these. We appreciate the first step is always the hardest so want you to understand the types of support available and make it flexible, convenient and affordable. You choose whether you prefer face to face, online sessions or a mixture and how often you want them.
0191 607 1432 View 0191 607 1432
Photo of Dr Caroline Murphy, Psychologist, PhD, HCPC - Clin. Psych.
Dr Caroline Murphy
Psychologist, PhD, HCPC - Clin. Psych.
Online Only
Waitlist for new clients
You’re not enjoying life, but you’re not sure why. You keep thinking over and over about the past, or worrying about the future. Sometimes you may fear that you’ll never be happy and content. You get frustrated with yourself for not being able to just get on with life, like other people seem to be able to do. Sometimes you may struggle to simply get through the day. You want to be able to let go of the past, enjoy life without constant worry, improve your relationships and cope with the difficult events we often have to face. You want to be able to make the most of the life you have now, rather than simply ‘getting through’.
You’re not enjoying life, but you’re not sure why. You keep thinking over and over about the past, or worrying about the future. Sometimes you may fear that you’ll never be happy and content. You get frustrated with yourself for not being able to just get on with life, like other people seem to be able to do. Sometimes you may struggle to simply get through the day. You want to be able to let go of the past, enjoy life without constant worry, improve your relationships and cope with the difficult events we often have to face. You want to be able to make the most of the life you have now, rather than simply ‘getting through’.
01904 935981 View 01904 935981
Photo of Kirsty Lawrenson, Counsellor, MBACP
Kirsty Lawrenson
Counsellor, MBACP
1 Endorsed
Hi and thank you for visiting my profile. I'm Kirsty, a CBT therapist and counsellor for young people, adults & couples. Finding the right therapist can be daunting. It takes courage to reach out for support and take that first step. Therapy works best when there is a strong therapeutic alliance and trust in both the process & the person. That is what I aim to provide when you choose to share your story with me.. Everyone needs something different & working as an integrative therapist means I can use the best techniques from a range of therapy models. We will work together to explore what you need to support you and your goals.
Hi and thank you for visiting my profile. I'm Kirsty, a CBT therapist and counsellor for young people, adults & couples. Finding the right therapist can be daunting. It takes courage to reach out for support and take that first step. Therapy works best when there is a strong therapeutic alliance and trust in both the process & the person. That is what I aim to provide when you choose to share your story with me.. Everyone needs something different & working as an integrative therapist means I can use the best techniques from a range of therapy models. We will work together to explore what you need to support you and your goals.
0191 300 4613 View 0191 300 4613
Photo of Fiona Fitzpatrick, Psychotherapist, MA, HCPC-Art Therap.
Fiona Fitzpatrick
Psychotherapist, MA, HCPC-Art Therap.
Online Only
My name is Fiona Fitzpatrick, an independent Art Psychotherapist for a decade. I am still inspired each day by the people I meet and this therapeutic process. I’m a Jungian and trauma-informed Therapist offering individual and group therapy for adults online, and clinical supervision for therapists. I specialise in supporting adults through creative exploration of identity, trauma and life transitions. I have many years’ experience working with adults in community and online settings, alongside working with adopted children, young people and families. I offer flexible short or longer term therapy packages that suit you.
My name is Fiona Fitzpatrick, an independent Art Psychotherapist for a decade. I am still inspired each day by the people I meet and this therapeutic process. I’m a Jungian and trauma-informed Therapist offering individual and group therapy for adults online, and clinical supervision for therapists. I specialise in supporting adults through creative exploration of identity, trauma and life transitions. I have many years’ experience working with adults in community and online settings, alongside working with adopted children, young people and families. I offer flexible short or longer term therapy packages that suit you.
0191 580 4701 View 0191 580 4701
Photo of Frankie Aitchison - Frankie Aitchison Counselling and Psychotherapy, Psychotherapist, MUKCP
Frankie Aitchison Counselling and Psychotherapy
Psychotherapist, MUKCP
Online Only
Hello and welcome. I'm an Accredited Online Psychotherapist working with people in the North East & across the UK. I offer a relaxed, collaborative and confidential space to explore areas of your life that are causing you difficulty. Often people come because they are not dealing with things as well as they would like to, they are experiencing difficult feelings and emotions, are going through difficult life experiences and dealing with things like lack of sleep, stress, worry, overwhelm, and would like to feel better. They may need a place to talk things through with someone who will listen.
Hello and welcome. I'm an Accredited Online Psychotherapist working with people in the North East & across the UK. I offer a relaxed, collaborative and confidential space to explore areas of your life that are causing you difficulty. Often people come because they are not dealing with things as well as they would like to, they are experiencing difficult feelings and emotions, are going through difficult life experiences and dealing with things like lack of sleep, stress, worry, overwhelm, and would like to feel better. They may need a place to talk things through with someone who will listen.
0191 580 4142 View 0191 580 4142
Photo of Joanna Moseley, Counsellor, MBACP
Joanna Moseley
Counsellor, MBACP
1 Endorsed
Online Only
Do you feel sad, lost, weighed down by past events? Has lockdown had a lasting emotional impact? Are you troubled by childhood trauma? Or a loss which prevents you living fully in the present? Are you experiencing bullying or abuse at home or at work? Do you feel called to explore the spiritual or intuitive parts of yourself? As an experienced person centred counsellor I can offer you the opportunity to explore these and other issues within a safe therapeutic relationship. I know that starting counselling can feel daunting and take real courage. I am a gentle, empathic and sensitive practitioner and will help you feel at ease.
Do you feel sad, lost, weighed down by past events? Has lockdown had a lasting emotional impact? Are you troubled by childhood trauma? Or a loss which prevents you living fully in the present? Are you experiencing bullying or abuse at home or at work? Do you feel called to explore the spiritual or intuitive parts of yourself? As an experienced person centred counsellor I can offer you the opportunity to explore these and other issues within a safe therapeutic relationship. I know that starting counselling can feel daunting and take real courage. I am a gentle, empathic and sensitive practitioner and will help you feel at ease.
0191 743 3192 View 0191 743 3192
Photo of Next Step Ne - Next Step Psychotherapy & Wellbeing, Psychotherapist, MBACP
Next Step Psychotherapy & Wellbeing
Psychotherapist, MBACP
Serves Area
Experienced & friendly professionals. BOOK a FREE consultation ONLINE 24 hours a day at a time that’s convenient for yourself simply by clicking on our website. We offer Counselling & Psychotherapy for adults, couples, children and young people. with private clinics in Gosforth and Monkseaton. As well as therapy we also offer therapeutic parenting programs, dramatherapy, work with schools, businesses as well and training in and around the North East.
Experienced & friendly professionals. BOOK a FREE consultation ONLINE 24 hours a day at a time that’s convenient for yourself simply by clicking on our website. We offer Counselling & Psychotherapy for adults, couples, children and young people. with private clinics in Gosforth and Monkseaton. As well as therapy we also offer therapeutic parenting programs, dramatherapy, work with schools, businesses as well and training in and around the North East.
0191 580 4468 View 0191 580 4468
Photo of Lizz Bennett - Lizz Bennett Psychotherapeutic Counselling , Counsellor, MA, MBACP
Lizz Bennett Psychotherapeutic Counselling
Counsellor, MA, MBACP
1 Endorsed
Serves Area
Looking through so many different profiles can be really overwhelming can't it? We may be using terminology you don't understand, and perhaps you don't really know what you are looking for? Therapy works best if you and I connect, and feel safe and comfortable together, I can share a little about myself, here but if something about my profile feels right for you, I would warmly invite you to get in touch for a free, no pressure introductory call. I'm BACP registered & welcoming you with openness, curiosity and warmth, supporting you to overcome challenges and enabling you to live with more peace, contentment and fulfilment.
Looking through so many different profiles can be really overwhelming can't it? We may be using terminology you don't understand, and perhaps you don't really know what you are looking for? Therapy works best if you and I connect, and feel safe and comfortable together, I can share a little about myself, here but if something about my profile feels right for you, I would warmly invite you to get in touch for a free, no pressure introductory call. I'm BACP registered & welcoming you with openness, curiosity and warmth, supporting you to overcome challenges and enabling you to live with more peace, contentment and fulfilment.
0191 743 2292 View 0191 743 2292

How does your Counsellor compare?

Number of Counsellors in NE30

30+

Average cost per session

£79

Counsellors in NE30 who prioritize treating:

91% Anxiety
85% Depression
85% Self Esteem
79% Trauma and PTSD
76% Stress
74% Relationship Issues
62% Coping Skills

Average years in practice

12 Years

Top 3 insurances accepted

76% AXA PPP
76% Bupa
65% Aviva

How Counsellors in NE30 see their clients

88% In Person and Online
12% Online Only

Gender breakdown

91% Female
9% Male
FAQs - About Therapy and Counselling

How can I find a therapist in NE30?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.