Counselling in Wednesbury

Photo of Tash Glover - Phoenix Renewed Counselling Services, Counsellor, BACP
Phoenix Renewed Counselling Services
Counsellor, BACP
Verified Verified
1 Endorsed
Many clients, with no prior knowledge of counselling, believe that the counsellor will sort their problems out for them. I will help you to explore your own issues, feelings, beliefs, behaviour, and worldview, so you can become more self-aware and achieve greater independence. During our sessions, I will help you to realise what resources and support are available to you that you can use to work through your own issues, build your self-confidence and appreciate that you always have options. I will treat you as the expert on yourself, as no-one else knows exactly what it’s like to be you.
Many clients, with no prior knowledge of counselling, believe that the counsellor will sort their problems out for them. I will help you to explore your own issues, feelings, beliefs, behaviour, and worldview, so you can become more self-aware and achieve greater independence. During our sessions, I will help you to realise what resources and support are available to you that you can use to work through your own issues, build your self-confidence and appreciate that you always have options. I will treat you as the expert on yourself, as no-one else knows exactly what it’s like to be you.
0121 227 5205 View 0121 227 5205
Photo of Saghir Shah, Psychotherapist, MBACP Accred
Saghir Shah
Psychotherapist, MBACP Accred
Verified Verified
1 Endorsed
Online Only
I am an experienced and qualified Integrative Psychotherapist accredited Member of the BACP (British Association of Counselling and Psychotherapy), EMDR Trauma Focussed Practitioner and a Clinical Supervisor. I provide Psychotherapy to individuals and couples. My client case portfolio includes a variety of mental health issues such as Trauma, Domestic Abuse, Depression, Anxiety, Bullying at work and school, Loss and Bereavement and more.
I am an experienced and qualified Integrative Psychotherapist accredited Member of the BACP (British Association of Counselling and Psychotherapy), EMDR Trauma Focussed Practitioner and a Clinical Supervisor. I provide Psychotherapy to individuals and couples. My client case portfolio includes a variety of mental health issues such as Trauma, Domestic Abuse, Depression, Anxiety, Bullying at work and school, Loss and Bereavement and more.
0121 387 0207 View 0121 387 0207
Photo of Hugh J Clarke - Hugh James Clarke Transformational Therapy, Psychotherapist, MSc, MUKCP
Hugh James Clarke Transformational Therapy
Psychotherapist, MSc, MUKCP
Verified Verified
Serves Area
Hello and a warm welcome to my profile. My name is Hugh James Clarke and I am a qualified integrative Psychotherapist and Psychotherapeutic counsellor and who holds a professional qualification, MSc in Integrative Psychotherapy I work in an integrative, relational way which means I draw from a range of theoretical approaches. I also have training in Cognitive Behavioural therapy. As a psychotherapist I help you to find meaning, make sense and manage challenges that are currently impacting on your life. I believe that as human beings we have the potential and the ability to find the best way to achieve growth and change.
Hello and a warm welcome to my profile. My name is Hugh James Clarke and I am a qualified integrative Psychotherapist and Psychotherapeutic counsellor and who holds a professional qualification, MSc in Integrative Psychotherapy I work in an integrative, relational way which means I draw from a range of theoretical approaches. I also have training in Cognitive Behavioural therapy. As a psychotherapist I help you to find meaning, make sense and manage challenges that are currently impacting on your life. I believe that as human beings we have the potential and the ability to find the best way to achieve growth and change.
01384 437611 View 01384 437611
Photo of Jackie B Lawrence - Jackie Lawrence, Counsellor, DCounsPsych, MBACP
Jackie Lawrence
Counsellor, DCounsPsych, MBACP
Verified Verified
Serves Area
I am an experienced conscientious and caring counsellor with over 22 years of experience. My approach is Pluralistic which enables me to combine several methods such as humanistic, cognitive behavioural, psychodynamic and other techniques. This approach recognises that different approaches work for different clients at different times I have experience working with adults and young people who have been impacted by a range of emotional issues and am skilled in working with a number of areas such anxiety and depression, stress, attachment, trauma, abuse, loss and bereavement and relational difficulties.
I am an experienced conscientious and caring counsellor with over 22 years of experience. My approach is Pluralistic which enables me to combine several methods such as humanistic, cognitive behavioural, psychodynamic and other techniques. This approach recognises that different approaches work for different clients at different times I have experience working with adults and young people who have been impacted by a range of emotional issues and am skilled in working with a number of areas such anxiety and depression, stress, attachment, trauma, abuse, loss and bereavement and relational difficulties.
01922 927045 View 01922 927045
Photo of Dr Liam Grisley, Psychologist, HCPC - Clin. Psych.
Dr Liam Grisley
Psychologist, HCPC - Clin. Psych.
Verified Verified
Online Only
I have worked in the NHS since 2015 across a range of different mental health settings, including both the community and inpatient environments, with a range of different psychological presentations. I have experience of working with individuals from a range of ages and backgrounds. I will aim to help you develop an understanding of the distress which you may be experiencing and look to help you process these difficult thoughts and feelings. Our goal will be to equip you with the tools to help you manage these difficult experiences.
I have worked in the NHS since 2015 across a range of different mental health settings, including both the community and inpatient environments, with a range of different psychological presentations. I have experience of working with individuals from a range of ages and backgrounds. I will aim to help you develop an understanding of the distress which you may be experiencing and look to help you process these difficult thoughts and feelings. Our goal will be to equip you with the tools to help you manage these difficult experiences.
07723 483922 View 07723 483922
Photo of Sarah Louise Guy - Enlightened Spaces Therapy Services, Counsellor, MNCPS Acc.
Enlightened Spaces Therapy Services
Counsellor, MNCPS Acc.
Verified Verified
Serves Area
Hi. I am Sarah Guy and I am an integrative counsellor with over 4000 hours of practice time. I offer you a safe space to work through whatever is causing your distress. I work with a range of problems including mental health difficulties, trauma, stress and anxiety, relationship and attachment difficulties and many more areas. I am warm, friendly and empathic. I am trained to degree level in working wih children and young people whom I also offer a service to. I am passionate about working with Gender, Sex and Relationship Diversity.
Hi. I am Sarah Guy and I am an integrative counsellor with over 4000 hours of practice time. I offer you a safe space to work through whatever is causing your distress. I work with a range of problems including mental health difficulties, trauma, stress and anxiety, relationship and attachment difficulties and many more areas. I am warm, friendly and empathic. I am trained to degree level in working wih children and young people whom I also offer a service to. I am passionate about working with Gender, Sex and Relationship Diversity.
01827 948625 View 01827 948625

More Therapists Nearby

Photo of Shannon Ownhouse, Psychologist, HCPC - Clin. Psych.
Shannon Ownhouse
Psychologist, HCPC - Clin. Psych.
Verified Verified
7 Endorsed
Serves Area
Hi, I'm Shannon. I have 12 years experience as a registered Clinical Psychologist (HCPC) and 20 years experience in the mental health field. It may be that you have a diagnosed mental health problem that you need to address, or maybe you are seeking a diagnosis? It may be that you don't suffer from a diagnosable mental health condition but experience significant difficulties in your relationships, at work, regulating your emotions, parenting, etc. I offer a safe, non-judgemental and collaborative space in which to explore your difficulties and develop strategies to make the changes you desire.
Hi, I'm Shannon. I have 12 years experience as a registered Clinical Psychologist (HCPC) and 20 years experience in the mental health field. It may be that you have a diagnosed mental health problem that you need to address, or maybe you are seeking a diagnosis? It may be that you don't suffer from a diagnosable mental health condition but experience significant difficulties in your relationships, at work, regulating your emotions, parenting, etc. I offer a safe, non-judgemental and collaborative space in which to explore your difficulties and develop strategies to make the changes you desire.
020 3879 1947 View 020 3879 1947
Photo of Lynn Hyde, Counsellor, MSc, MBACP
Lynn Hyde
Counsellor, MSc, MBACP
Verified Verified
1 Endorsed
Serves Area
I have been counselling individuals and couples for over 15 years in Bristol, London and online. My passion lies in working with people to improve the quality of their life experience, helping people to relate better, gain confidence to have a more prosperous life, look at blocks in their lives which may be a result of unresolved childhood issues, resolving conflict in relationships, and recovery from traumatic relationships.
I have been counselling individuals and couples for over 15 years in Bristol, London and online. My passion lies in working with people to improve the quality of their life experience, helping people to relate better, gain confidence to have a more prosperous life, look at blocks in their lives which may be a result of unresolved childhood issues, resolving conflict in relationships, and recovery from traumatic relationships.
020 4538 3299 View 020 4538 3299
Photo of Antonia Edie, Counsellor, MBACP
Antonia Edie
Counsellor, MBACP
Verified Verified
Serves Area
Hello. Are you feeling unsettled, unhappy, not as bubbly as you once were? Do you need help working through relationship difficulties? Have you experienced trauma that you want to move past? Do you struggle to make your own decisions or assert yourself with the people around you? Is life feeling generally overwhelming and you can't see the woods for the trees? You might be feeling anxious or stressed with what life is throwing at you at the moment. These are all issues that I am working through with current clients, as well as many other things.
Hello. Are you feeling unsettled, unhappy, not as bubbly as you once were? Do you need help working through relationship difficulties? Have you experienced trauma that you want to move past? Do you struggle to make your own decisions or assert yourself with the people around you? Is life feeling generally overwhelming and you can't see the woods for the trees? You might be feeling anxious or stressed with what life is throwing at you at the moment. These are all issues that I am working through with current clients, as well as many other things.
01572 498916 View 01572 498916
Photo of Dr Nisha Sharma, Psychologist, PsychD, HCPC - Health Psych.
Dr Nisha Sharma
Psychologist, PsychD, HCPC - Health Psych.
Verified Verified
Online Only
Hello, are you feeling low, anxious, overwhelmed or just stuck and don’t how to move forward, I can help! Taking the first step to seek help can be tough and you might be finding it difficult to know where to start. I offer a safe, supportive and non judgemental space for you to work through current issues. Together we can explore the areas you want more support in and develop a plan to learn skills and techniques to help you cope with the challenges you are facing. I am a Chartered Health Psychologist with over 12 years experience working in the NHS.
Hello, are you feeling low, anxious, overwhelmed or just stuck and don’t how to move forward, I can help! Taking the first step to seek help can be tough and you might be finding it difficult to know where to start. I offer a safe, supportive and non judgemental space for you to work through current issues. Together we can explore the areas you want more support in and develop a plan to learn skills and techniques to help you cope with the challenges you are facing. I am a Chartered Health Psychologist with over 12 years experience working in the NHS.
020 4538 4876 View 020 4538 4876
Photo of Lucy Courtney-Brisbane - Corvus Psychological and Coaching Services, Psychologist, MSc, HCPC - Forensic Psych.
Corvus Psychological and Coaching Services
Psychologist, MSc, HCPC - Forensic Psych.
Verified Verified
Online Only
We have particular interests in work around emotional management, attachment and reducing barriers to change. We have a specialism in working with people around creativity - whether you wish to use creative approaches to reach your goals or are a creative seeking a therapist who understands your work and can help you to use your creativity to achieve the outcomes you want, we would love to hear from you. We welcome clients from all walks of life. Please note that at present, all sessions are via telephone or videocall. Discount offered for public, arts and martime sector workers.
We have particular interests in work around emotional management, attachment and reducing barriers to change. We have a specialism in working with people around creativity - whether you wish to use creative approaches to reach your goals or are a creative seeking a therapist who understands your work and can help you to use your creativity to achieve the outcomes you want, we would love to hear from you. We welcome clients from all walks of life. Please note that at present, all sessions are via telephone or videocall. Discount offered for public, arts and martime sector workers.
0121 387 3589 View 0121 387 3589
Photo of Sarah Katie O'Sullivan - One 2 One You matter, Psychotherapist, MBABCP
One 2 One You matter
Psychotherapist, MBABCP
Verified Verified
I am a registered Paediatric Nurse (RSCN / NMC) and Registered school nurse (SCPHN/ NMC) and registered CBT Therapist (BABCP) as well as additional skills in coaching. I have worked for over 20 years with young people and adults in Health, Social Care and Education. I have worked across urban and rural areas in culturally diverse communities. I have worked with young people and adults who have experienced adverse environments affecting child development and functioning as an adult. I am supportive, compassionate and empathetic, for the times in your live that you need guidance, as "YOU MATTER". Listening to your holistic needs.
I am a registered Paediatric Nurse (RSCN / NMC) and Registered school nurse (SCPHN/ NMC) and registered CBT Therapist (BABCP) as well as additional skills in coaching. I have worked for over 20 years with young people and adults in Health, Social Care and Education. I have worked across urban and rural areas in culturally diverse communities. I have worked with young people and adults who have experienced adverse environments affecting child development and functioning as an adult. I am supportive, compassionate and empathetic, for the times in your live that you need guidance, as "YOU MATTER". Listening to your holistic needs.
0121 312 1586 View 0121 312 1586
Photo of Spencer Bridge, Psychotherapist, MBACP
Spencer Bridge
Psychotherapist, MBACP
Verified Verified
1 Endorsed
Online Only
Reaching out can be difficult. Maybe you feel stuck, anxious, unsettled, lost your way, or uncomfortable with whom you have become. The difficulties within our lives can change who we are or how we see the world. It can lead to thoughts or behaviours that take us away from who we are, resulting in a feeling of something not being right, struggling to cope or to make sense of things. When entering therapy, our life experiences enter too, and healing occurs within the processing. We will work together to build trust and explore your emotions and thoughts within a non-judgemental and safe environment, working at your own pace.
Reaching out can be difficult. Maybe you feel stuck, anxious, unsettled, lost your way, or uncomfortable with whom you have become. The difficulties within our lives can change who we are or how we see the world. It can lead to thoughts or behaviours that take us away from who we are, resulting in a feeling of something not being right, struggling to cope or to make sense of things. When entering therapy, our life experiences enter too, and healing occurs within the processing. We will work together to build trust and explore your emotions and thoughts within a non-judgemental and safe environment, working at your own pace.
01274 015347 View 01274 015347
Photo of Fianna Pacheco, Psychologist, HCPC - Clin. Psych.
Fianna Pacheco
Psychologist, HCPC - Clin. Psych.
Verified Verified
Online Only
Are you going through difficult times? Do you feel anxious, depressed and/or angry? Are you unhappy with your life? Are your emotions getting in the way of your goals? Are you interested in trying to understand yourself better to help relieve your symptoms? I’m a Clinical Psychologist with over 15 years of experience dealing with anxiety, depression, anger and other issues in adults and young people. Talking about your problems can help you rebuild your self-confidence and achieve a clearer understanding of yourself and your relationships. Through self-reflection, we analyse the past and how you are now.
Are you going through difficult times? Do you feel anxious, depressed and/or angry? Are you unhappy with your life? Are your emotions getting in the way of your goals? Are you interested in trying to understand yourself better to help relieve your symptoms? I’m a Clinical Psychologist with over 15 years of experience dealing with anxiety, depression, anger and other issues in adults and young people. Talking about your problems can help you rebuild your self-confidence and achieve a clearer understanding of yourself and your relationships. Through self-reflection, we analyse the past and how you are now.
0121 227 4252 View 0121 227 4252
Photo of Liz Hancock, Psychotherapist, MBACP Accred
Liz Hancock
Psychotherapist, MBACP Accred
Verified Verified
In 16 years of practice I have probably seen most presenting problems. I specialise in stress, anxiety and depression. Stress can contribute to other issues of chronic pain or illness like Diabetes, ME/CFS or Fibromyalgia.. I qualified with Relate and worked for them for 10 years so have much experience in relationships too. I work both online and face to face. It is very important to choose a therapist who you connect with and for this reason I offer a 15 minute telephone conversation or a 30 minute meeting in person to discuss your requirements
In 16 years of practice I have probably seen most presenting problems. I specialise in stress, anxiety and depression. Stress can contribute to other issues of chronic pain or illness like Diabetes, ME/CFS or Fibromyalgia.. I qualified with Relate and worked for them for 10 years so have much experience in relationships too. I work both online and face to face. It is very important to choose a therapist who you connect with and for this reason I offer a 15 minute telephone conversation or a 30 minute meeting in person to discuss your requirements
01522 246098 View 01522 246098
Photo of Denis Victor -Teenagers- Young Adults- Adults, Counsellor, MBACP
Denis Victor -Teenagers- Young Adults- Adults
Counsellor, MBACP
Verified Verified
Serves Area
I am a multicultural counsellor, I provide online counseling for teenagers, young adults and adult men and women to navigate a range of challenges including; anxiety, depression, multicultural issues, relationship issues, life transitions, social stress, trauma, school and education, grief and loss, suicide etc. I provide counselling tailored to each person's unique needs. Feel free to reach out if you'd like to talk more about how I can help you. The first session is FREE.
I am a multicultural counsellor, I provide online counseling for teenagers, young adults and adult men and women to navigate a range of challenges including; anxiety, depression, multicultural issues, relationship issues, life transitions, social stress, trauma, school and education, grief and loss, suicide etc. I provide counselling tailored to each person's unique needs. Feel free to reach out if you'd like to talk more about how I can help you. The first session is FREE.
01823 785735 View 01823 785735
Photo of Michelle Corbin, Counsellor, MBACP
Michelle Corbin
Counsellor, MBACP
Verified Verified
2 Endorsed
I am a Counsellor, Relationship therapist and Life Coach, working with couples and individuals. You’ve been carrying so much for so long — heartbreak, self-doubt, confusion about your relationships or your past. You want to feel seen, heard, and understood. To stop questioning your worth and start healing in a way that feels real and lasting. Whether you're navigating emotional pain, repeating patterns, or just feeling disconnected from yourself or your partner, I offer a warm, down-to-earth space to explore it all. Together, we’ll work towards clarity, confidence, and meaningful change.
I am a Counsellor, Relationship therapist and Life Coach, working with couples and individuals. You’ve been carrying so much for so long — heartbreak, self-doubt, confusion about your relationships or your past. You want to feel seen, heard, and understood. To stop questioning your worth and start healing in a way that feels real and lasting. Whether you're navigating emotional pain, repeating patterns, or just feeling disconnected from yourself or your partner, I offer a warm, down-to-earth space to explore it all. Together, we’ll work towards clarity, confidence, and meaningful change.
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Photo of Vickie Barbier
Vickie Barbier
Verified Verified
1 Endorsed
Peace of mind and contentment are possible, no matter what circumstances life has thrown at you. It is not always about changing what is happening - that can often be beyond our control. But it is possible to change our relationship with the events and people in our lives.
Peace of mind and contentment are possible, no matter what circumstances life has thrown at you. It is not always about changing what is happening - that can often be beyond our control. But it is possible to change our relationship with the events and people in our lives.
01603 576912 View 01603 576912
Photo of Nick Kartsanis, Counsellor, MCOSCA
Nick Kartsanis
Counsellor, MCOSCA
Verified Verified
1 Endorsed
Online Only
Being human is hard, but you don't have to go it alone. I will give you the time and space to explore the difficulties you face at a pace which is comfortable for you, to help you live a life more satisfying, meaningful, and free. I can help you understand yourself better, be more present and more purposeful in your life, and improve your relationship with yourself and others.
Being human is hard, but you don't have to go it alone. I will give you the time and space to explore the difficulties you face at a pace which is comfortable for you, to help you live a life more satisfying, meaningful, and free. I can help you understand yourself better, be more present and more purposeful in your life, and improve your relationship with yourself and others.
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Photo of Connor Wallace, Counsellor, MSc, MNCPS Acc.
Connor Wallace
Counsellor, MSc, MNCPS Acc.
Verified Verified
Online Only
Feeling down or stuck? Whether you have a specific problem and know what you want to work on, or are generally feeling down, talking things through can help. I work with adults and have experience working with a wide range of issues and I offer support to adults with issues including stress, depression, anxiety, life difficulties, low self-esteem/confidence, chronic illness and LGBTQ+ issues.
Feeling down or stuck? Whether you have a specific problem and know what you want to work on, or are generally feeling down, talking things through can help. I work with adults and have experience working with a wide range of issues and I offer support to adults with issues including stress, depression, anxiety, life difficulties, low self-esteem/confidence, chronic illness and LGBTQ+ issues.
01204 929700 View 01204 929700

How does your Counsellor compare?

Number of Counsellors in Wednesbury

< 10

Counsellors in Wednesbury who prioritize treating:

100% Depression
100% Anxiety
100% Stress
83% Relationship Issues
83% Bereavement
83% Trauma and PTSD
83% Divorce

Average years in practice

11 Years

Top 3 insurances accepted

67% Other
67% Bupa
33% Aetna

How Counsellors in Wednesbury see their clients

67% In Person and Online
33% Online Only

Gender breakdown

50% Female
50% Male
FAQs - About Therapy and Counselling

How can I find a therapist in Wednesbury?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.