Counselling in Croydon

Photo of RLMcKenzie, Counsellor in Croydon, England
RLMcKenzie
Counsellor
Verified Verified
Croydon CR0
Rebecca (R.l.McKenzie) is a psychological fiction writer. In addition to writing stories, Rebecca recognises the value of connection in her work as a counsellor. She believes that for therapy to be effective, the client must experience that connection. She seeks to discover more healthful approaches to grieving and the effects of emotions. In addition, she specialises in bereavement and suicide prevention and relationship building. “I relish collaborating with people from diverse backgrounds. If you're prepared to restore order to your life. Reprogram and turn up to the sessions, We'll work well together as a team”
Rebecca (R.l.McKenzie) is a psychological fiction writer. In addition to writing stories, Rebecca recognises the value of connection in her work as a counsellor. She believes that for therapy to be effective, the client must experience that connection. She seeks to discover more healthful approaches to grieving and the effects of emotions. In addition, she specialises in bereavement and suicide prevention and relationship building. “I relish collaborating with people from diverse backgrounds. If you're prepared to restore order to your life. Reprogram and turn up to the sessions, We'll work well together as a team”
01689 663139 View 01689 663139
Photo of Claudine Ford, Counsellor in Croydon, England
Claudine Ford
Counsellor, MSc, MBACP
Verified Verified
Croydon CR0
Navigating life's challenges can leave us feeling overwhelmed, stressed, sad, guilty, unable to sleep because we're worried or fearful of what might happen. We often struggle to talk about difficult things because of shame or feeling judged, and we probably think that we should be able to deal with it, whatever it is, and that we don't want to burden people we know with our troubles. Whether it's a relationship, your partner, children, your past, your career or finances, a death or loss, having a safe and neutral space to talk things through, to help to start to make sense of things or to accept a new normal, can be transformative.
Navigating life's challenges can leave us feeling overwhelmed, stressed, sad, guilty, unable to sleep because we're worried or fearful of what might happen. We often struggle to talk about difficult things because of shame or feeling judged, and we probably think that we should be able to deal with it, whatever it is, and that we don't want to burden people we know with our troubles. Whether it's a relationship, your partner, children, your past, your career or finances, a death or loss, having a safe and neutral space to talk things through, to help to start to make sense of things or to accept a new normal, can be transformative.
020 8187 1386 View 020 8187 1386
Photo of Natasha Louise Lewis, Counsellor in Croydon, England
Natasha Louise Lewis
Counsellor, MBACP
Verified Verified
1 Endorsed
Croydon CR0
I have worked with both individual clients and couples. I have worked with individuals in secondary school, community mental health, charities and the NHS providing both short-term and long-term counselling. I have worked with couples using emotionally focused therapy which allows the couple to look at their current cycle of feeling and thoughts and how that impact on their behaviour towards each other.
I have worked with both individual clients and couples. I have worked with individuals in secondary school, community mental health, charities and the NHS providing both short-term and long-term counselling. I have worked with couples using emotionally focused therapy which allows the couple to look at their current cycle of feeling and thoughts and how that impact on their behaviour towards each other.
01260 545140 View 01260 545140
Photo of Lucy Wykes, Counsellor in Croydon, England
Lucy Wykes
Counsellor, MBACP
Verified Verified
1 Endorsed
Croydon CR0
I believe that we all have a natural tendency to develop our full potential, and can usually find our way forward using our inner sense of what is best for us. Life doesn’t always run to plan and there may be times when we lose touch with our natural tendency, experiencing feelings that may lead to psychological difficulties and we may need some help to move forward with our life.
I believe that we all have a natural tendency to develop our full potential, and can usually find our way forward using our inner sense of what is best for us. Life doesn’t always run to plan and there may be times when we lose touch with our natural tendency, experiencing feelings that may lead to psychological difficulties and we may need some help to move forward with our life.
020 3540 6428 View 020 3540 6428
Photo of Owen Johnson-Stewart, Counsellor in Croydon, England
Owen Johnson-Stewart
Counsellor, MSc, MBACP
Verified Verified
Croydon CR0  (Online Only)
My counselling approach is adapted to your needs drawing from Person-Centred and Psychodynamic training principles. I integrate a range of techniques including Cognitive Behavioural Therapy, Brief Psychodynamic and Cognitive Analytical Therapies. The core of my work is based on empathy and a genuine desire to support you on your journey.
My counselling approach is adapted to your needs drawing from Person-Centred and Psychodynamic training principles. I integrate a range of techniques including Cognitive Behavioural Therapy, Brief Psychodynamic and Cognitive Analytical Therapies. The core of my work is based on empathy and a genuine desire to support you on your journey.
020 4538 6213 View 020 4538 6213
Photo of Erica Jane Ruse Whalley, Counsellor in Croydon, England
Erica Jane Ruse Whalley
Counsellor, MBACP Accred
Verified Verified
Croydon CR0  (Online Only)
Hi, sometimes it no longer seems enough to talk to friends or family, and we need further support and insight to get back on track. I work with adults, teenagers and children, offering a range of therapeutic methods, to find which suit you best. I am a fully trained and accredited Counsellor with the British Assiciation of Counselling and Psychologists, I am trained in person centred, Psycho- dynamic and CBT and I offer many creative techniques such as Jungian Kallffian Sandplay which is a gentle but extremely effective way of working with children, teenagers and adults. I would really like to hear from you, please send a text (0781 209 7293) or email (stillvoice.ej@gmail.com) so that we can arrange a time for an initial phone call to discuss how I can help you.
Hi, sometimes it no longer seems enough to talk to friends or family, and we need further support and insight to get back on track. I work with adults, teenagers and children, offering a range of therapeutic methods, to find which suit you best. I am a fully trained and accredited Counsellor with the British Assiciation of Counselling and Psychologists, I am trained in person centred, Psycho- dynamic and CBT and I offer many creative techniques such as Jungian Kallffian Sandplay which is a gentle but extremely effective way of working with children, teenagers and adults. I would really like to hear from you, please send a text (0781 209 7293) or email (stillvoice.ej@gmail.com) so that we can arrange a time for an initial phone call to discuss how I can help you.
020 3962 1569 View 020 3962 1569
Photo of Dianna- Working Through It Therapy UK, Counsellor in Croydon, England
Dianna- Working Through It Therapy UK
Counsellor, MSc, MBACP
Verified Verified
1 Endorsed
Croydon CR0  (Online Only)
I offer consultations, 1:1 & group online therapy sessions for young people between 11-25yr. Life is a journey & can have various struggles along the way. It's ok to need support to break through some painful and frustrating day to day barriers. If there's a struggle with anxiety, depression, low self esteem, grief or anger, it's time to take a step forward -so let's work through it together! I explore early/recent experiences which may drive presenting behaviours or feelings & explore unconscious processes contributing towards unhealthy patterns/behaviours.
I offer consultations, 1:1 & group online therapy sessions for young people between 11-25yr. Life is a journey & can have various struggles along the way. It's ok to need support to break through some painful and frustrating day to day barriers. If there's a struggle with anxiety, depression, low self esteem, grief or anger, it's time to take a step forward -so let's work through it together! I explore early/recent experiences which may drive presenting behaviours or feelings & explore unconscious processes contributing towards unhealthy patterns/behaviours.
01582 377047 View 01582 377047
Photo of Yinka Bakare, Counsellor in Croydon, England
Yinka Bakare
Counsellor, PsychD, PNCPS Acc.
Verified Verified
Croydon CR0
I have found counselling extremely helpful for myself, when I was studying to become a therapist in the early 2000s, when I qualified, I thought that being a Black male with a lot of life experience, along with the counselling skills I had learnt, I could be of great use of taking people from point A-B in their lives, so far so good I have been able to help many people to find what they were looking for, or what they had lost. This as given myself great rewards in feeling useful to society.
I have found counselling extremely helpful for myself, when I was studying to become a therapist in the early 2000s, when I qualified, I thought that being a Black male with a lot of life experience, along with the counselling skills I had learnt, I could be of great use of taking people from point A-B in their lives, so far so good I have been able to help many people to find what they were looking for, or what they had lost. This as given myself great rewards in feeling useful to society.
020 3816 1612 View 020 3816 1612
Photo of My Time 2 Heal, Counsellor in Croydon, England
My Time 2 Heal
Counsellor, MBACP
Verified Verified
Croydon CR0  (Online Only)
I believe therapy should be all about providing a conducive space where you can talk about yourself and your world, without fear of being judged, and at the same time, you are provided with the opportunity to learn how to make changes to improve your emotional wellbeing. If there's anything you should know about me, it's the fact that I'm ALWAYS on your side. We're on the same team and I'll help you fight the fight together. My job is to help you navigate and overcome some of the most difficult experiences you have had in your life. And I see it as a privilege that I get to be a part of your journey in finding growth.
I believe therapy should be all about providing a conducive space where you can talk about yourself and your world, without fear of being judged, and at the same time, you are provided with the opportunity to learn how to make changes to improve your emotional wellbeing. If there's anything you should know about me, it's the fact that I'm ALWAYS on your side. We're on the same team and I'll help you fight the fight together. My job is to help you navigate and overcome some of the most difficult experiences you have had in your life. And I see it as a privilege that I get to be a part of your journey in finding growth.
020 4538 3378 View 020 4538 3378
Photo of Robyn Noble, Psychotherapist in Croydon, England
Robyn Noble
Psychotherapist, MA, BACP
Verified Verified
Croydon CR0  (Online Only)
I am psychodynamic psychotherapist specialising in trauma of all kinds, from childhood experiences to medical trauma and dissociation. I offer a safe, non-judgemental space to explore traumatic issues that are preventing you from being fully present in life or achieving certain goals. However, I have worked with clients from a variety of different backgrounds with different presenting problems including, but not limited to, anxiety, low mood, suicidal ideation, work-related stress and identity problems. You can find more info on my website: www.rnobletherapy.co.uk
I am psychodynamic psychotherapist specialising in trauma of all kinds, from childhood experiences to medical trauma and dissociation. I offer a safe, non-judgemental space to explore traumatic issues that are preventing you from being fully present in life or achieving certain goals. However, I have worked with clients from a variety of different backgrounds with different presenting problems including, but not limited to, anxiety, low mood, suicidal ideation, work-related stress and identity problems. You can find more info on my website: www.rnobletherapy.co.uk
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Photo of Denise Caines Counselling, Psychotherapist in Croydon, England
Denise Caines Counselling
Psychotherapist, MBACP Accred
Verified Verified
1 Endorsed
Croydon CR0
I am an experienced counselling psychotherapist in psychodynamic psychotherapy and Cognitive Behaviour Therapy (CBT). I work with young adults (16+), adults and couples. I offer a confidential and non-judgemental environment, encouraging a safe space to enable you to explore and share difficult thoughts and memories. This maybe the first time these memories are shared with someone that shows empathy and understanding to the feelings attached to these. I specialise in Anxiety, Trauma, Bereavement, Depression and Couples Therapy.
I am an experienced counselling psychotherapist in psychodynamic psychotherapy and Cognitive Behaviour Therapy (CBT). I work with young adults (16+), adults and couples. I offer a confidential and non-judgemental environment, encouraging a safe space to enable you to explore and share difficult thoughts and memories. This maybe the first time these memories are shared with someone that shows empathy and understanding to the feelings attached to these. I specialise in Anxiety, Trauma, Bereavement, Depression and Couples Therapy.
020 4538 2475 View 020 4538 2475
Photo of Dr Rhianne Lewis, Psychologist in Croydon, England
Dr Rhianne Lewis
Psychologist, PsychD, HCPC - Clin. Psych.
Verified Verified
Croydon CR0  (Online Only)
I am a registered Clinical Psychologist and I have worked within the NHS for over 10 years. I specialise in assessing and supporting people with learning disabilities and neurodiverse children, adolescents and adults. I also offer post-diagnostic support for neurodiverse groups. I provide remote assessments for those seeking confirmation of a diagnosis of learning difficulties (dyslexia, ADHD, dyscalculia, dyspraxia) or a learning disability. I ensure my reports are SASC (the SpLD Assessment Standards Committee) compliant for those aiming to access learning adjustments and support, or DSA funding.
I am a registered Clinical Psychologist and I have worked within the NHS for over 10 years. I specialise in assessing and supporting people with learning disabilities and neurodiverse children, adolescents and adults. I also offer post-diagnostic support for neurodiverse groups. I provide remote assessments for those seeking confirmation of a diagnosis of learning difficulties (dyslexia, ADHD, dyscalculia, dyspraxia) or a learning disability. I ensure my reports are SASC (the SpLD Assessment Standards Committee) compliant for those aiming to access learning adjustments and support, or DSA funding.
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Photo of Romeo Aurelian Mocanescu, Psychotherapist in Croydon, England
Romeo Aurelian Mocanescu
Psychotherapist, BPC
Verified Verified
Croydon CR0
I am an experienced bilingual professionally qualified psychodynamic psychotherapist specialised in adult psychotherapy. I am passionate about helping people who are going through emotional struggles and need help with their symptoms. Our sessions together imply hard work from both of us in gaining a deeper understanding of yourself. This, in turn, can help create a better and more positive connection with yourself and with the people around you. My understanding of human and psychological development, together with an emphasis on attachment patterns and the psychology of complexes are pillars which support my work.
I am an experienced bilingual professionally qualified psychodynamic psychotherapist specialised in adult psychotherapy. I am passionate about helping people who are going through emotional struggles and need help with their symptoms. Our sessions together imply hard work from both of us in gaining a deeper understanding of yourself. This, in turn, can help create a better and more positive connection with yourself and with the people around you. My understanding of human and psychological development, together with an emphasis on attachment patterns and the psychology of complexes are pillars which support my work.
020 3815 7525 View 020 3815 7525
Photo of A Safe Place 2 Talk, Counsellor in Croydon, England
A Safe Place 2 Talk
Counsellor, MBACP
Verified Verified
Croydon CR0
Therapy can help you whilst going through some of the most difficult times in your life, whether they are in the present or the past. As a counsellor there would be a safe place to offload those harmful thoughts in the room and where the focus is on the thoughts and feelings you have created. My focus is on you the client to support you at an emotional and steady pace; and to progress you from where you are to a place of contentment. I have been a therapist to children to mature adults. Remember that, "you are more than your past".
Therapy can help you whilst going through some of the most difficult times in your life, whether they are in the present or the past. As a counsellor there would be a safe place to offload those harmful thoughts in the room and where the focus is on the thoughts and feelings you have created. My focus is on you the client to support you at an emotional and steady pace; and to progress you from where you are to a place of contentment. I have been a therapist to children to mature adults. Remember that, "you are more than your past".
01798 306674 View 01798 306674
Photo of Pia Hansen, Counsellor in Croydon, England
Pia Hansen
Counsellor, MBACP
Verified Verified
Croydon CR0  (Online Only)
Right now, as you read this, you are likely not in a good place. You may be feeling distressed and hopeless or overwhelmed. This may have been going on for a long time and you may have tried to cope in different ways - but it's no longer working? You have tried talking to friends and family but that isn't working either? Maybe there are things that happened a long time ago in your childhood and this is still affecting you today - therapy can be a place to begin to look at all of this and can be the start of beginning to feel better and with improving self-esteem.
Right now, as you read this, you are likely not in a good place. You may be feeling distressed and hopeless or overwhelmed. This may have been going on for a long time and you may have tried to cope in different ways - but it's no longer working? You have tried talking to friends and family but that isn't working either? Maybe there are things that happened a long time ago in your childhood and this is still affecting you today - therapy can be a place to begin to look at all of this and can be the start of beginning to feel better and with improving self-esteem.
01798 305037 View 01798 305037
Photo of Hana Dunajova, Counsellor in Croydon, England
Hana Dunajova
Counsellor, BACP
Verified Verified
Croydon CR0  (Online Only)
My role is to actively listen and offer insights and support as we navigate both the spoken and unspoken questions that weigh on you. Whether you have clear topics to discuss or are unsure where to begin, as a person-centered counsellor, I provide a safe, non-judgmental environment where you can explore at your own pace. My approach to counselling been described as welcoming, accepting, emphatic, authentic and warm. My clients felt as they been supported, held and truly understood.
My role is to actively listen and offer insights and support as we navigate both the spoken and unspoken questions that weigh on you. Whether you have clear topics to discuss or are unsure where to begin, as a person-centered counsellor, I provide a safe, non-judgmental environment where you can explore at your own pace. My approach to counselling been described as welcoming, accepting, emphatic, authentic and warm. My clients felt as they been supported, held and truly understood.
020 4538 7562 View 020 4538 7562
Photo of Dr Ivanka Ezhova, Psychologist in Croydon, England
Dr Ivanka Ezhova
Psychologist, PhD, HCPC - Clin. Psych.
Verified Verified
Croydon CR0
Hello and thank you for reading my bio. My name is Dr Ivanka Ezhova and I am a Registered Clinical Psychologist. I have 15 years extensive international experience of clinical practice, multidisciplinary research and education across the United Kingdom, France, and Bulgaria. I have worked in a number of clinical settings, including specialist Child and Adolescent Mental Health Services (CAMHS), acute in-patient care, primary and secondary care, and the private sector.
Hello and thank you for reading my bio. My name is Dr Ivanka Ezhova and I am a Registered Clinical Psychologist. I have 15 years extensive international experience of clinical practice, multidisciplinary research and education across the United Kingdom, France, and Bulgaria. I have worked in a number of clinical settings, including specialist Child and Adolescent Mental Health Services (CAMHS), acute in-patient care, primary and secondary care, and the private sector.
01798 305160 View 01798 305160
Photo of Hana Mandikova, Counsellor in Croydon, England
Hana Mandikova
Counsellor, MBACP
Verified Verified
1 Endorsed
Croydon CR0
I work with adults whose past difficulties and traumatic experiences create barriers to fully embrace and enjoy the present. If you are looking for a non-judgemental, safe and accepting place to work through your childhood/adolescent trauma, anxiety, depression or other challenges, please do get in touch. I offer sessions online or in person in Bermondsey, Brockley or Croydon areas.
I work with adults whose past difficulties and traumatic experiences create barriers to fully embrace and enjoy the present. If you are looking for a non-judgemental, safe and accepting place to work through your childhood/adolescent trauma, anxiety, depression or other challenges, please do get in touch. I offer sessions online or in person in Bermondsey, Brockley or Croydon areas.
020 3962 1983 View 020 3962 1983
Photo of Lewis Gains, Counsellor in Croydon, England
Lewis Gains
Counsellor, MBACP
Verified Verified
Croydon CR0  (Online Only)
Welcome to my profile. Whether this is your first time seeking therapy or a position you have been in before, it can be a bit daunting contacting someone new and unknown. To help with this, allow me to introduce myself. My name is Lewis Gains, an experienced therapist who offers you a safe space to speak about whatever it is you wish to bring. You may have specific goals in mind, or you may wish to simply speak and see how things go. What is important is that you have made this step to get to here.
Welcome to my profile. Whether this is your first time seeking therapy or a position you have been in before, it can be a bit daunting contacting someone new and unknown. To help with this, allow me to introduce myself. My name is Lewis Gains, an experienced therapist who offers you a safe space to speak about whatever it is you wish to bring. You may have specific goals in mind, or you may wish to simply speak and see how things go. What is important is that you have made this step to get to here.
020 3667 0764 View 020 3667 0764
Photo of Rebuild&Rebrand, Counsellor in Croydon, England
Rebuild&Rebrand
Counsellor, BACP
Verified Verified
Croydon CR0  (Online Only)
do you feel overwhelmed, anxious or fearful? do you feel safe and secure in your body? do you have difficulty trusting others? do you focus on others or have issues with people pleasing, perfectionism, speaking your truth? I am a fully qualified Integrative Counselor, Executive Function Coach and Reiki Practitioner. I offer individual and couples therapy. The essence of my work is facilitaing self-growth, helping identify the core challenges and setbacks in your life, helping to overcome them with confidence. I specialize in creating personalized plans and providing tools to guide you forward and achieve your desired goals.
do you feel overwhelmed, anxious or fearful? do you feel safe and secure in your body? do you have difficulty trusting others? do you focus on others or have issues with people pleasing, perfectionism, speaking your truth? I am a fully qualified Integrative Counselor, Executive Function Coach and Reiki Practitioner. I offer individual and couples therapy. The essence of my work is facilitaing self-growth, helping identify the core challenges and setbacks in your life, helping to overcome them with confidence. I specialize in creating personalized plans and providing tools to guide you forward and achieve your desired goals.
01798 305089 View 01798 305089

See more therapy options for Croydon

How does your Counsellor compare?

Number of Counsellors in Croydon

100+

Average cost per session

£65

Counsellors in Croydon who prioritize treating:

93% Anxiety
89% Depression
89% Self Esteem
84% Stress
83% Relationship Issues
72% Bereavement
66% Family Conflict

Average years in practice

9 Years

Top 3 insurances accepted

69% Vitality
66% Aviva
63% AXA PPP

How Counsellors in Croydon see their clients

67% In Person and Online
33% Online Only

Gender breakdown

81% Female
19% Male
FAQs - About Therapy and Counselling

How can I find a therapist in Croydon?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.