Counselling in Ashford (Surrey)

Photo of Aman O’Connor, Psychotherapist, MBACP
Aman O’Connor
Psychotherapist, MBACP
Sometimes life calls for a place to slow down, speak freely, and feel met without judgement. You may be feeling overwhelmed, disconnected, or emotionally stuck—carrying experiences from earlier in life that continue to shape how you feel, think, or relate to others. You might notice patterns repeating, struggle with anxiety or low mood, or find it difficult to understand or express what you’re feeling. You don’t need all the answers—just a sense that something within you needs space, care, and attention.
Sometimes life calls for a place to slow down, speak freely, and feel met without judgement. You may be feeling overwhelmed, disconnected, or emotionally stuck—carrying experiences from earlier in life that continue to shape how you feel, think, or relate to others. You might notice patterns repeating, struggle with anxiety or low mood, or find it difficult to understand or express what you’re feeling. You don’t need all the answers—just a sense that something within you needs space, care, and attention.
01932 502427 View 01932 502427
Photo of Lorraine Porter, Counsellor, MA, MBACP
Lorraine Porter
Counsellor, MA, MBACP
Life can be a tough journey sometimes and it can seem even worse when you feel that you are walking alone. I would like to share that journey with you. As an experienced integrative counsellor working with adults, children and young people I offer you or your child a safe, therapeutic space to work on the issues bothering you including grief and loss, anxiety, depression, relationship problems, anger and feeling sad. I work with warmth and empathy and from a non-judgemental approach enabling you to reflect on your feelings and the changes you may want to make within the context of a strong therapeutic relationship.
Life can be a tough journey sometimes and it can seem even worse when you feel that you are walking alone. I would like to share that journey with you. As an experienced integrative counsellor working with adults, children and young people I offer you or your child a safe, therapeutic space to work on the issues bothering you including grief and loss, anxiety, depression, relationship problems, anger and feeling sad. I work with warmth and empathy and from a non-judgemental approach enabling you to reflect on your feelings and the changes you may want to make within the context of a strong therapeutic relationship.
01932 502218 View 01932 502218
Photo of Denise Harry, Counsellor, MBACP
Denise Harry
Counsellor, MBACP
Are you feeling a bit overwhelmed, anxious or uncertain? Do you feel unable to cope or have low self esteem? You may be facing new challenges and difficulties or perhaps you are stuck and don't know where to turn or what to do. Troubling times can leave us feeling hopeless, sad, and wondering what the point of it is. Therapy is a place for you to work through these things and find ways to feel better in yourself and hopeful for the future.
Are you feeling a bit overwhelmed, anxious or uncertain? Do you feel unable to cope or have low self esteem? You may be facing new challenges and difficulties or perhaps you are stuck and don't know where to turn or what to do. Troubling times can leave us feeling hopeless, sad, and wondering what the point of it is. Therapy is a place for you to work through these things and find ways to feel better in yourself and hopeful for the future.
01784 775853 View 01784 775853
Photo of Amanda Brockwell, Counsellor, MBACP
Amanda Brockwell
Counsellor, MBACP
1 Endorsed
The anticipated outcome from our therapeutic relationship would be for you to find healing and wholeness in the work we do together. My training and experience means nothing, unless the real me can reach out to the real you with genuine care, empathy and understanding. I am interested in being part of your journey, to help empower you to fully engage in what life has to offer rather than being trapped within pain, trauma or unhappiness which can be devouring. Through a gentle and trusting therapeutic relationship the true work begins as we engage with your true self. We unravel the root cause of emotional pain, anxieties or struggle
The anticipated outcome from our therapeutic relationship would be for you to find healing and wholeness in the work we do together. My training and experience means nothing, unless the real me can reach out to the real you with genuine care, empathy and understanding. I am interested in being part of your journey, to help empower you to fully engage in what life has to offer rather than being trapped within pain, trauma or unhappiness which can be devouring. Through a gentle and trusting therapeutic relationship the true work begins as we engage with your true self. We unravel the root cause of emotional pain, anxieties or struggle
020 8138 0853 View 020 8138 0853
Photo of Clare Francis, Counsellor, MA, MBACP
Clare Francis
Counsellor, MA, MBACP
Serves Area
I have worked as a relationship therapist for over 15 years and I offer insights and can help you find coping strategies. I work with individuals, couples, young people and families. The issues that I work with include anxiety, separation/divorce, putting your relationship back together, escalating rows, communication to name but a few. I am a professionally qualified and experienced therapist with a private practise in Staines and work with a large number of my clients online, including clients in both at home and abroad. I have a Master of Arts degree in Relationship and Family Therapy.
I have worked as a relationship therapist for over 15 years and I offer insights and can help you find coping strategies. I work with individuals, couples, young people and families. The issues that I work with include anxiety, separation/divorce, putting your relationship back together, escalating rows, communication to name but a few. I am a professionally qualified and experienced therapist with a private practise in Staines and work with a large number of my clients online, including clients in both at home and abroad. I have a Master of Arts degree in Relationship and Family Therapy.
01372 677024 View 01372 677024
Photo of Lila Warren, Counsellor, MBACP
Lila Warren
Counsellor, MBACP
Serves Area
Life can be hard at times and you can't always just simply get on with it, get a grip, or forget about it; you can get the right help to overcome difficulties. If you are you feeling worried, or confused by challenging events, or if you had a traumatic, distressing experience and moving on seems impossible. I can help you. Perhaps you are grieving and finding it hard to cope with a significant loss? Or you have difficulties with building or maintaining good relationships? Do you have anger issues? Do you feel stuck, sad, undervalued and finding it hard to be yourself? These are areas I specialise on, I'd like to help you.
Life can be hard at times and you can't always just simply get on with it, get a grip, or forget about it; you can get the right help to overcome difficulties. If you are you feeling worried, or confused by challenging events, or if you had a traumatic, distressing experience and moving on seems impossible. I can help you. Perhaps you are grieving and finding it hard to cope with a significant loss? Or you have difficulties with building or maintaining good relationships? Do you have anger issues? Do you feel stuck, sad, undervalued and finding it hard to be yourself? These are areas I specialise on, I'd like to help you.
07723 453262 View 07723 453262
Photo of Dr Anowra Zahid Hussain Hcpc Registered, Psychologist, HCPC - Clin. Psych.
Dr Anowra Zahid Hussain Hcpc Registered
Psychologist, HCPC - Clin. Psych.
5 Endorsed
Serves Area
I am a Psychologist trained in CBT, EMDR, CPT, DBT, working with children, youth, and women. As a Muslim woman, I believe an empathetic and non-judgemental attitude is the key where a client exploring his/her inner world to make a positive change. I am flexible in my approach working with my clients with a positive attitude. Small goals can lead to bigger goals. I help my clients set up the right goals for themselves. change can begin from inside as well as outside. I work with my clients to make them aware of their potential and strengths
I am a Psychologist trained in CBT, EMDR, CPT, DBT, working with children, youth, and women. As a Muslim woman, I believe an empathetic and non-judgemental attitude is the key where a client exploring his/her inner world to make a positive change. I am flexible in my approach working with my clients with a positive attitude. Small goals can lead to bigger goals. I help my clients set up the right goals for themselves. change can begin from inside as well as outside. I work with my clients to make them aware of their potential and strengths
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Photo of Rebecca Capper, Psychotherapist, MA, MBACP Accred
Rebecca Capper
Psychotherapist, MA, MBACP Accred
Serves Area
Hello, I’m Rebecca and I work with people experiencing anxiety, overwhelm, stress and perfectionism. Maybe you’re looking for help because you find yourself lying awake at night feeling worried and anxious? Perhaps you would like to make changes in your life, but you don’t know where to begin, or you’re afraid to get started because you don’t want to get it wrong? Or maybe it feels as if everything is just too much and your worries and concerns are affecting the way you live your life and your relationships?
Hello, I’m Rebecca and I work with people experiencing anxiety, overwhelm, stress and perfectionism. Maybe you’re looking for help because you find yourself lying awake at night feeling worried and anxious? Perhaps you would like to make changes in your life, but you don’t know where to begin, or you’re afraid to get started because you don’t want to get it wrong? Or maybe it feels as if everything is just too much and your worries and concerns are affecting the way you live your life and your relationships?
01233 225127 View 01233 225127
Photo of Amy Fitzwater, Counsellor, MBACP
Amy Fitzwater
Counsellor, MBACP
2 Endorsed
Serves Area
Counselling can be an opportunity to focus on yourself and bring change to your current situation. Therapy is a leap of faith that can result in growth and self-awareness. Times can be difficult, and navigating yourself through this can be the biggest challenge of all, but together, we can bring "You" into focus to work on what may be causing difficulties in your life. I work in a way that allows us to explore the initial issues and find further understanding of what is causing these under the surface.
Counselling can be an opportunity to focus on yourself and bring change to your current situation. Therapy is a leap of faith that can result in growth and self-awareness. Times can be difficult, and navigating yourself through this can be the biggest challenge of all, but together, we can bring "You" into focus to work on what may be causing difficulties in your life. I work in a way that allows us to explore the initial issues and find further understanding of what is causing these under the surface.
020 3893 8721 View 020 3893 8721

More Therapists Nearby

Photo of Bryana Gardner, Counsellor, UKCP Trainee
Bryana Gardner
Counsellor, UKCP Trainee
Online Only
Hi, I’m a psychosynthesis counsellor supporting people who feel stuck between who they are and who they sense they could become. I work with clients navigating life transitions, loss of meaning, and the feeling that something deeper is calling for attention. Living with inner conflict and uncertainty can feel confusing and isolating. Maybe you find yourself overthinking decisions, questioning your purpose, or sensing untapped potential you’re unsure how to reach.
Hi, I’m a psychosynthesis counsellor supporting people who feel stuck between who they are and who they sense they could become. I work with clients navigating life transitions, loss of meaning, and the feeling that something deeper is calling for attention. Living with inner conflict and uncertainty can feel confusing and isolating. Maybe you find yourself overthinking decisions, questioning your purpose, or sensing untapped potential you’re unsure how to reach.
0131 381 1922 View 0131 381 1922
Photo of Analy Reed, Counsellor, MBACP
Analy Reed
Counsellor, MBACP
London N22
I am an integrative counsellor and psychotherapist working with children, young people and adults. Beginning with a FREE ‘get to know you’ session I offer a warm and pragmatic approach to individuals and have experience working with a wide range of clinical issues. I am particularly interested in working with depression, anxiety disorders, body and/or gender dysphoria, addiction, perfectionism and procrastination, social anxiety, self-harm, suicidal thoughts, eating disorders and performance anxiety
I am an integrative counsellor and psychotherapist working with children, young people and adults. Beginning with a FREE ‘get to know you’ session I offer a warm and pragmatic approach to individuals and have experience working with a wide range of clinical issues. I am particularly interested in working with depression, anxiety disorders, body and/or gender dysphoria, addiction, perfectionism and procrastination, social anxiety, self-harm, suicidal thoughts, eating disorders and performance anxiety
020 3984 9132 View 020 3984 9132
Photo of Catiana Odena, Counsellor, DCounsPsych, MBACP
Catiana Odena
Counsellor, DCounsPsych, MBACP
1 Endorsed
Croydon CR0
I was born in Haiti, raised in France, and now call London home. Living across cultures has deepened my appreciation for human uniqueness and the diverse ways we experience life. I welcome French-speaking clients—sometimes, emotions and meaning can be lost in translation, and I understand how important it is to express yourself in your native language. As a BACP-registered integrative counsellor, I work ethically and compassionately to ensure your safety and wellbeing. My approach is relational—I believe healing happens through authentic, respectful connection.
I was born in Haiti, raised in France, and now call London home. Living across cultures has deepened my appreciation for human uniqueness and the diverse ways we experience life. I welcome French-speaking clients—sometimes, emotions and meaning can be lost in translation, and I understand how important it is to express yourself in your native language. As a BACP-registered integrative counsellor, I work ethically and compassionately to ensure your safety and wellbeing. My approach is relational—I believe healing happens through authentic, respectful connection.
020 4634 0517 View 020 4634 0517
Photo of Tricia McNamee - Call Us to Schedule Your Free Therapy Session!, Counsellor, MSc, MBACP Accred
Call Us to Schedule Your Free Therapy Session!
Counsellor, MSc, MBACP Accred
Online Only
Are you someone navigating the challenges of ADHD and struggling with focus, impulsivity, feelings of overwhelm and frustration? Have you been dealing with the stress of managing daily tasks, work, or relationships and often feel misunderstood? Are you looking for guidance to better understand your ADHD, tools to manage it, and ways to boost your confidence and self-esteem? Do you want to create structure, improve your focus, and feel more in control of your life while embracing your strengths?
Are you someone navigating the challenges of ADHD and struggling with focus, impulsivity, feelings of overwhelm and frustration? Have you been dealing with the stress of managing daily tasks, work, or relationships and often feel misunderstood? Are you looking for guidance to better understand your ADHD, tools to manage it, and ways to boost your confidence and self-esteem? Do you want to create structure, improve your focus, and feel more in control of your life while embracing your strengths?
020 3772 7299 View 020 3772 7299
Photo of Tim Moore, Psychologist, DCounsPsych, HCPC - Couns. Psych.
Tim Moore
Psychologist, DCounsPsych, HCPC - Couns. Psych.
1 Endorsed
Serves Area
I am a Counselling Psychologist with over 25 years of experience helping people in different forms of distress. I can help with problems caused by repeating patterns in relating to others (struggles with conflict, getting needs met, feeling misunderstood or unheard) or to yourself (low self-esteem, a lack of meaning, feeling stuck or overwhelmed). I can help with experiences of anxiety, depression, coping with life changes including loss and bereavement, and changing problematic coping strategies such as drug/alcohol use, or self-harm. Early sessions of therapy will focus on developing a personalised formulation of your difficulties
I am a Counselling Psychologist with over 25 years of experience helping people in different forms of distress. I can help with problems caused by repeating patterns in relating to others (struggles with conflict, getting needs met, feeling misunderstood or unheard) or to yourself (low self-esteem, a lack of meaning, feeling stuck or overwhelmed). I can help with experiences of anxiety, depression, coping with life changes including loss and bereavement, and changing problematic coping strategies such as drug/alcohol use, or self-harm. Early sessions of therapy will focus on developing a personalised formulation of your difficulties
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Photo of Amber Bartlett, Psychotherapist, MA, HCPC-Art Therap.
Amber Bartlett
Psychotherapist, MA, HCPC-Art Therap.
Serves Area
Have you seen a change in your child’s mental health which is causing you to feel concerned. Is your child finding it difficult to manage their emotions, or struggling to cope with overwhelming anxiety and daily stress. Are they burned out from masking all day, or experience high and low moods? You might be a parent looking to improve their child's ability to regulate their emotions & due to having Autism or ADHD. No matter how big or small it might seem, why not get in touch for a free consultation. I am a fully qualified HCPC registered art therapist trained to work with Children, Teenagers and Parents/Adults.
Have you seen a change in your child’s mental health which is causing you to feel concerned. Is your child finding it difficult to manage their emotions, or struggling to cope with overwhelming anxiety and daily stress. Are they burned out from masking all day, or experience high and low moods? You might be a parent looking to improve their child's ability to regulate their emotions & due to having Autism or ADHD. No matter how big or small it might seem, why not get in touch for a free consultation. I am a fully qualified HCPC registered art therapist trained to work with Children, Teenagers and Parents/Adults.
01279 744766 View 01279 744766
Photo of Abby S Quick, Psychotherapist, MBABCP
Abby S Quick
Psychotherapist, MBABCP
1 Endorsed
Serves Area
I am passionate about CBT and my therapeutic approach offers curiosity, compassion, support, non-judgement, knowledge and hope throughout a goals-led treatment process. I am a huge advocate for 'keeping things simple' and work creatively - using metaphors, imagery, reference to pop culture/social media platforms and humour (where appropriate!) to sustain client interest and aid learning and insight. I am a therapist who believes human connection is vital, particularly in this day-and-age of AI and virtual forms of interaction. My preferred method of working therefore is in-person (although I do also offer online methods.)
I am passionate about CBT and my therapeutic approach offers curiosity, compassion, support, non-judgement, knowledge and hope throughout a goals-led treatment process. I am a huge advocate for 'keeping things simple' and work creatively - using metaphors, imagery, reference to pop culture/social media platforms and humour (where appropriate!) to sustain client interest and aid learning and insight. I am a therapist who believes human connection is vital, particularly in this day-and-age of AI and virtual forms of interaction. My preferred method of working therefore is in-person (although I do also offer online methods.)
01444 221447 View 01444 221447
Photo of Darcy Cherry, Counsellor, MSc, MBACP
Darcy Cherry
Counsellor, MSc, MBACP
1 Endorsed
London SE1
Are you struggling with anxiety, depression, low self-esteem, or feeling overwhelmed by life’s challenges? As a psychosynthesis-trained counsellor, I provide a compassionate, supportive space where you can explore your emotions, gain clarity, and move toward healing. I draw on a deep understanding of human emotions and a compassionate approach to support you in addressing your unique needs. My work is focused on empowering you to reconnect with your true self and find balance in all areas of your life.
Are you struggling with anxiety, depression, low self-esteem, or feeling overwhelmed by life’s challenges? As a psychosynthesis-trained counsellor, I provide a compassionate, supportive space where you can explore your emotions, gain clarity, and move toward healing. I draw on a deep understanding of human emotions and a compassionate approach to support you in addressing your unique needs. My work is focused on empowering you to reconnect with your true self and find balance in all areas of your life.
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Photo of Silvia Spankova, Counsellor, MBACP
Silvia Spankova
Counsellor, MBACP
Serves Area
I’m a person‑centred counsellor and coach based in Eastbourne, offering sessions in person, online, or by phone. I work with adults from all backgrounds, including those feeling overwhelmed, stuck, or unsure what’s wrong. My approach is calm, steady, and tailored to your needs. I listen deeply, reflect gently, and walk alongside you as you explore what’s happening. My aim is to help you feel safe, supported, and more connected to yourself. You don’t need to be in crisis — counselling can simply offer space to explore, reflect, and gain more clarity about what is going on for you.
I’m a person‑centred counsellor and coach based in Eastbourne, offering sessions in person, online, or by phone. I work with adults from all backgrounds, including those feeling overwhelmed, stuck, or unsure what’s wrong. My approach is calm, steady, and tailored to your needs. I listen deeply, reflect gently, and walk alongside you as you explore what’s happening. My aim is to help you feel safe, supported, and more connected to yourself. You don’t need to be in crisis — counselling can simply offer space to explore, reflect, and gain more clarity about what is going on for you.
01323 692436 View 01323 692436
Photo of Christine Boyd, Psychotherapist, MA, MUKCP
Christine Boyd
Psychotherapist, MA, MUKCP
Reading RG4
My name is Christine and I have been a practising counsellor and psychotherapist in the Thames Valley, (Sonning Common) near Reading, RG4 and in Paddington, London W2 for over twenty years. I am fully committed to providing counselling and psychotherapy in a safe, confidential and non-judgemental environment.
My name is Christine and I have been a practising counsellor and psychotherapist in the Thames Valley, (Sonning Common) near Reading, RG4 and in Paddington, London W2 for over twenty years. I am fully committed to providing counselling and psychotherapy in a safe, confidential and non-judgemental environment.
0118 207 2461 View 0118 207 2461
Photo of Mandi Martin - Mandi Martin Therapy, Counsellor, MBBS, MNCPS Acc.
Mandi Martin Therapy
Counsellor, MBBS, MNCPS Acc.
2 Endorsed
London E2
Waitlist for new clients
If you are reading this, you have already begun the process of finding a therapist and I understand that this is a courageous step. A step towards change and commitment to yourself. Maybe you are wanting to understand yourself better? Looking for an opportunity to have a deeper knowledge of yourself and your behaviour? You might want more satisfaction in your career or be struggling with a personal or business relationship? Experiencing a loss? Recent diagnosis of life limiting illness? Or seeking a professional relationship with someone that will allow space for talking about your problems/challenges and explore these experiences?
If you are reading this, you have already begun the process of finding a therapist and I understand that this is a courageous step. A step towards change and commitment to yourself. Maybe you are wanting to understand yourself better? Looking for an opportunity to have a deeper knowledge of yourself and your behaviour? You might want more satisfaction in your career or be struggling with a personal or business relationship? Experiencing a loss? Recent diagnosis of life limiting illness? Or seeking a professional relationship with someone that will allow space for talking about your problems/challenges and explore these experiences?
020 3994 7614 View 020 3994 7614

How does your Counsellor compare?

Number of Counsellors in Ashford (Surrey)

< 10

Counsellors in Ashford (Surrey) who prioritize treating:

100% Relationship Issues
100% Anxiety
100% Stress
89% Self Esteem
78% Parenting
78% Family Conflict
67% Depression

Average years in practice

12 Years

Top 3 insurances accepted

100% Bupa
100% Aviva
100% AXA PPP

How Counsellors in Ashford (Surrey) see their clients

100% In Person and Online

Gender breakdown

100% Female
FAQs - About Therapy and Counselling

How can I find a therapist in Ashford (Surrey)?

Search for nearby therapists or counsellors by inputting your city, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the British Association for Counselling and Psychotherapy (BACP) and the UK Council for Psychotherapy (UKCP). Most Psychologists in the directory are accredited members of the British Psychological Society (BPS) and/or are registered in the Health and Care Professions Council (HPCP).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for psychotherapists and counsellors in the UK, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in the UK. Psychologists have earned a degree in psychology and many are members of the British Psychological Society (BPS) and have completed a postgraduate qualification in a specialism. Counsellors and Psychotherapists are not required to have a psychology degree, but to belong to a professional organisation such as the BACP or UKCP, they are required to have completed a training course as well as clinical and supervision hours.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the UK could be between £30 - £60 when seeing a counsellor and £60 - £150 and up when seeing a clinical psychologist. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The NHS Talking therapies programme offers free of charge counselling for common mental health problems like anxiety and depression. The service is available to anyone registered with a GP, though you do not necessarily need to be referred by your GP and can refer yourself directly to a Talking therapies service. The service will provide different solutions, including group and individual therapy, for a limited number of sessions which are generally up to six.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the BACP, the UKCP, or BPS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there has been participation in a criminal act or act of terror, or if there is potential or known harm to the client or others, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.