The COVID crisis throws into relief what happens when grief has—quite literally—nowhere to go. The evidence suggests that most people summon strengths that surpass their own expectations.
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I love your comment about folded arms. I am very aware of body language and often find myself with arms crossed when in meetings or when interviewing others. I usually unfold them as soon as I am aware that they are folded but I reckon that this gesture is softened by the rest of my body language (I smile, show genuine interest and show that I am actively listening).
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