Dr. Goulston is Founder and CEO of The Goulston Group, has 30+ years as a clinical and nationally recognized psychiatrist and UCLA professor. He transitioned into the business world after doing house calls to dying founders and CEO’s and their families and helping them resolve never before resolved issues at the eleventh hour. Following that, next generation business leaders called upon him to help pull their executive teams together. He is also the founder of "Heal the World, One Conversation at a Time."
He is a business consultant, executive coach, consultant to CEOs, C suite executives and major organizations and serves on the Board of Advisors for Nolan Bushnell’s Brainrush, Dr. Oz’s Health Corps and American Women Veterans.
His diverse background includes training FBI and police hostage negotiators and speaking internationally to companies, groups and organizations ranging from digital medial conferences to YPOWPO across India to Goldman Sachs to the William Morris Agency to national meetings of school superintendents to national women’s conferences to prisoners at federal prisons to homeless teenagers living in shelters to imprisoned teenagers and to universities and parents groups regarding suicide prevention and intervention.
He currently is an advisor to executives from start-ups to the Fortune 100 and helps entrepreneurs to “think like Steve Jobs” with regard to creating new products and services that cause customers, clients and their markets to react with, “Gotta Have It!”
Dr. Goulston’ s own skill development started with his education: a B.A. from UC Berkeley, an M.D. from Boston University, post graduate residency in psychiatry at UCLA. He went on to be a professor at UCLA’s internationally renowned Neuropsychiatric Institute for more than twenty years, become a Fellow of the American Psychiatric Association (the highest award that organization offers) and was named one of America’s Top Psychiatrists for 2004-2005 and again in 2009 and 2011 by Washington, D.C. based Consumers’ Research Council of America.
Dr. Mark Goulston is the author of, “JUST LISTEN" Discover the Secret to Getting Through to Absolutely Anyone. JUST LISTEN became the #1 internationally best-selling book on listening. Dr. Mark’s background as a trainer of FBI and police hostage negotiators has helped many individuals understand “who is holding them hostage”. Dr. Goulston and the American Managment Association have created a two day, multi-site and offsite course, "The Secret to Getting Through to Anyone," that is the ideal course for merged companies to attend to increase communication and cooperation right from the start. His next book, due out in October, 2015 is: Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life (Amacom, 2015).
His other books include: REAL INFLUENCE: Persuade Without Pushing and Gain Without Giving In, Get Out of Your Own Way and Get Out of Your Own Way at Work…and Help Others Do the Same. Mark writes for Harvard Business Review, Business Insider, Huffington Post and Psychology Today and is Senior Editor at CSQ Magazine where he also write the “Closing Bell.”
Mark is also the Co-Founder of Heartfelt Leadership a community whose mission is: “Daring to Care.” He works with high integrity, motivated, committed, and “failure is not an option” heartfelt leaders, executives, governmental officials and senior military officers to overcome obstacles to achieving their mission.
He is frequently called upon to share his expertise with regard to contemporary business, national and world news by television, radio and print media that has included: Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, Los Angeles Times, ABC/NBC/CBS/Fox/CNN/BBC News, Oprah, Today. He lives in Los Angeles.