I am the coauthor of four New York Times bestsellers and creator of four award-winning training programs of the same titles—Crucial Conversations, Crucial Accountability, Influencer, and Change Anything.
My partners and I cofounded VitalSmarts, an innovator in corporate training and organizational performance which has helped more than 300 of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors.
I study, write, research, speak, and consult on the topics of influence, communication, leadership, and organizational change. I’ve spoken at the HSM World Business Forum and to organizations around the world. I've also been cited in every major newspaper and appeared on the Today Show, ABC News, CNN, Bloomberg, and CNBC.
I formerly held an executive position at the Covey Leadership Center. I also cofounded Unitus, a non-profit organization that has helped 15 million third world poor achieve economic self-reliance through “microcredit.”