Therapists in Gatineau, QC

Photo of Olivia Faulconbridge, PhD, Psychologist
Olivia Faulconbridge
Psychologist, PhD
Verified Verified
1 Endorsed
Gatineau, QC J9J  (Online Only)
I am a doctoral level psychologist specializing in parenting support and adolescent/early adulthood interventions. I combine my extensive knowledge of developmental theory with practical, evidence-based strategies to help parents navigate the challenges of raising children and to help adolescents/young adults to navigate stressful transitions and relationships. My interventions are tailored to fit your needs.
I am a doctoral level psychologist specializing in parenting support and adolescent/early adulthood interventions. I combine my extensive knowledge of developmental theory with practical, evidence-based strategies to help parents navigate the challenges of raising children and to help adolescents/young adults to navigate stressful transitions and relationships. My interventions are tailored to fit your needs.
(819) 803-3390 View (819) 803-3390
Photo of Susana Irene Ratowiecki Psychologue, MEd, Psychologist
Susana Irene Ratowiecki Psychologue
Psychologist, MEd
Verified Verified
Gatineau, QC J9A
I provide consultation and individual psychotherapy to adults and seniors experiencing a wide range of concerns such as anxiety, depression, stress, self-esteem issues, relationship problems, life transitions, vital crises, workplace issues. I am currently working only in French and Spanish.
I provide consultation and individual psychotherapy to adults and seniors experiencing a wide range of concerns such as anxiety, depression, stress, self-esteem issues, relationship problems, life transitions, vital crises, workplace issues. I am currently working only in French and Spanish.
(819) 272-8178 View (819) 272-8178
Photo of Sylvie Ohanessian, OTSTCQ, CRPO, Registered Psychotherapist
Sylvie Ohanessian
Registered Psychotherapist, OTSTCQ, CRPO
Verified Verified
Gatineau, QC J9H
En quête de sens et de mieux être...ce sera un plaisir de faire votre connaissance et un privilège de vous accompagner dans votre cheminement! Que vous cherchiez à vous connaitre davantage, à améliorer la qualité de vos relations, à passer du mal-être au mieux être. Je travaille depuis plus de 25 ans dans le domaine de la santé mentale. Vous avez besoin d'aide à gérer vos émotions, l'anxiété, des symptômes de dépression, problèmes de dépendances, épuisement professionnel, problèmes relationnels, difficultés d'adaptation, période de transition...je suis une alliée d'expérience qui est sincèrement engagée dans votre cheminement.
En quête de sens et de mieux être...ce sera un plaisir de faire votre connaissance et un privilège de vous accompagner dans votre cheminement! Que vous cherchiez à vous connaitre davantage, à améliorer la qualité de vos relations, à passer du mal-être au mieux être. Je travaille depuis plus de 25 ans dans le domaine de la santé mentale. Vous avez besoin d'aide à gérer vos émotions, l'anxiété, des symptômes de dépression, problèmes de dépendances, épuisement professionnel, problèmes relationnels, difficultés d'adaptation, période de transition...je suis une alliée d'expérience qui est sincèrement engagée dans votre cheminement.
(873) 700-0642 View (873) 700-0642
Georges L Beauchamp
Clinical Social Work/Therapist, LCSW
Verified Verified
Gatineau, QC J8T
Bonjour, je suis bilingue et je suis un TS et psychothérapeute. Je pratique la psychothérapie depuis 1995. je suis un superviseur pour les TS. Je possède une formation académique avec un B.A. en Psychologie, un second en Sociologie et une Maîtrise en Service social. Je me spécialise en stress post-traumatique avec ou sans blessures d'attachements. Je suis formé dans différentes approches et thérapies, notamment, en Thérapie d'Impact et IMO avec supervision; Psychosynthèse; en Thérapie conjugale et familiale approche systémique; en TCC niveau avancé en stress post-traumatique, en EMDR avec 45 heures de supervision.
Bonjour, je suis bilingue et je suis un TS et psychothérapeute. Je pratique la psychothérapie depuis 1995. je suis un superviseur pour les TS. Je possède une formation académique avec un B.A. en Psychologie, un second en Sociologie et une Maîtrise en Service social. Je me spécialise en stress post-traumatique avec ou sans blessures d'attachements. Je suis formé dans différentes approches et thérapies, notamment, en Thérapie d'Impact et IMO avec supervision; Psychosynthèse; en Thérapie conjugale et familiale approche systémique; en TCC niveau avancé en stress post-traumatique, en EMDR avec 45 heures de supervision.
(819) 803-9695 View (819) 803-9695
Photo of Martin David Pleau - No Waitlist, RSW, MSW, Registered Social Worker
Martin David Pleau - No Waitlist
Registered Social Worker, RSW, MSW
Verified Verified
1 Endorsed
Gatineau, QC J9A  (Online Only)
I believe in second chances and new paths wherever you've been, whatever you've done. Let's talk if you feel you're going nowhere or not getting the results you want. If you feel let down and are looking for affordable therapy, I await you.
I believe in second chances and new paths wherever you've been, whatever you've done. Let's talk if you feel you're going nowhere or not getting the results you want. If you feel let down and are looking for affordable therapy, I await you.
(819) 510-4846 View (819) 510-4846
Photo of Stéphanie Lalande Charlebois, DPs, Psychologist
Stéphanie Lalande Charlebois
Psychologist, DPs
Verified Verified
Gatineau, QC J8T  (Online Only)
Available now no waiting list! Hello! I'm helping French speaking adults dealing with anxiety, stress, self-esteem, relationnal and postpartum difficulties. I will respect your pace and we'll work together towards your goals. I will guide you in a warm and human approach to change. I offer individual, couple and clinical supervision for psychologists or other health professionnals. I'm a license psychologist in the province of Quebec. I offer virtual sessions.
Available now no waiting list! Hello! I'm helping French speaking adults dealing with anxiety, stress, self-esteem, relationnal and postpartum difficulties. I will respect your pace and we'll work together towards your goals. I will guide you in a warm and human approach to change. I offer individual, couple and clinical supervision for psychologists or other health professionnals. I'm a license psychologist in the province of Quebec. I offer virtual sessions.
(819) 300-8881 View (819) 300-8881
Photo of Marie Eve Verret, MSW, RSW, MSS, TSI, Registered Social Worker
Marie Eve Verret
Registered Social Worker, MSW, RSW, MSS, TSI
Verified Verified
Gatineau, QC J9H
Je parle aussi français. Hi! I am a Registered Social Worker with 15 years of experience in counselling. I will gladly help, support and carefully listen to anyone who is willing to take this first step and start counselling. Whether you are going through difficult life situations, mental health challenges, or deep life existential questioning, as long as you are willing to explore these from an open mindset, we can work together.
Je parle aussi français. Hi! I am a Registered Social Worker with 15 years of experience in counselling. I will gladly help, support and carefully listen to anyone who is willing to take this first step and start counselling. Whether you are going through difficult life situations, mental health challenges, or deep life existential questioning, as long as you are willing to explore these from an open mindset, we can work together.
(819) 272-3221 View (819) 272-3221
Photo of Annick Letang, LPC, Counsellor
Annick Letang
Counsellor, LPC
Verified Verified
Gatineau, QC J8T
Bilingual Clinic - EMDR therapist - Bonjour, je suis Annick, thérapeute en santé mentale, thérapeute EMDR, membre de l'Association canadienne de counseling et de psychothérapie (ACCP) et membre de du Regroupement des intervenants et thérapeutes en médecine alternative et complémentaire (RITMA). Mes études à la maîtrise en psychoéducation me permettront de vous accompagner et vous aider surmonter les moments les plus difficiles de votre vie. Mon but premier est de vous aider à affronter les défis de tous les jours et trouver des nouvelles voies et des stratégies d’adaptation saines à intégrer dans votre quotidien.
Bilingual Clinic - EMDR therapist - Bonjour, je suis Annick, thérapeute en santé mentale, thérapeute EMDR, membre de l'Association canadienne de counseling et de psychothérapie (ACCP) et membre de du Regroupement des intervenants et thérapeutes en médecine alternative et complémentaire (RITMA). Mes études à la maîtrise en psychoéducation me permettront de vous accompagner et vous aider surmonter les moments les plus difficiles de votre vie. Mon but premier est de vous aider à affronter les défis de tous les jours et trouver des nouvelles voies et des stratégies d’adaptation saines à intégrer dans votre quotidien.
(819) 414-1258 View (819) 414-1258
Photo of Vann-Vateil Phlek, PsyD, Psychologist
Vann-Vateil Phlek
Psychologist, PsyD
Verified Verified
Gatineau, QC J9J  (Online Only)
I am a psychologist registered with the Ordre des psychologues du Québec (OPQ). I help adults and couples facing psychological and emotional difficulties in various areas. I have been trained in emotion focused therapy (EFT), cognitive behavioural therapy (CBT), as well as integrative therapy. I am familiar with psychodynamic therapy and the one-at-a-time (OAAT) session approach. I use them interchangeably according to your needs.
I am a psychologist registered with the Ordre des psychologues du Québec (OPQ). I help adults and couples facing psychological and emotional difficulties in various areas. I have been trained in emotion focused therapy (EFT), cognitive behavioural therapy (CBT), as well as integrative therapy. I am familiar with psychodynamic therapy and the one-at-a-time (OAAT) session approach. I use them interchangeably according to your needs.
(819) 272-2082 View (819) 272-2082
Photo of Wendy Roberge, Registered Psychotherapist
Wendy Roberge
Registered Psychotherapist
Verified Verified
1 Endorsed
Gatineau, QC J8T
I work in French and in English. I help clients understand better, change perceptions, learn effective tools and apply new strategies.
I work in French and in English. I help clients understand better, change perceptions, learn effective tools and apply new strategies.
(819) 412-7278 View (819) 412-7278
Photo of Abir Kadi, PhD
Abir Kadi
PhD
Verified Verified
Gatineau, QC J8X
I am a trained and skilled counselling hypnotist. By inducing a trance-like state, I help my clients activate the power of their subconscious mind to change behavioural patterns and ways of thinking that don’t serve their goals. With the use of hypnosis, I guide my clients to overcome addictions, phobias, stress, anxiety, panic attacks, and physical pain. Hypnosis has also been successfully used for smoke cessation, building confidence, and can help improve academic and physical performance. Clients report profound shift in energy levels and mental clarity. Most clients start to notice improvement after a couple of sessions.
I am a trained and skilled counselling hypnotist. By inducing a trance-like state, I help my clients activate the power of their subconscious mind to change behavioural patterns and ways of thinking that don’t serve their goals. With the use of hypnosis, I guide my clients to overcome addictions, phobias, stress, anxiety, panic attacks, and physical pain. Hypnosis has also been successfully used for smoke cessation, building confidence, and can help improve academic and physical performance. Clients report profound shift in energy levels and mental clarity. Most clients start to notice improvement after a couple of sessions.
(819) 414-2168 View (819) 414-2168
Photo of Geneviève LaRocque, PsyD, Psychologist
Geneviève LaRocque
Psychologist, PsyD
Verified Verified
Gatineau, QC J8Y
Not accepting new clients
I offer therapeutic services to adults of all ages. I work collaboratively with individuals to set and achieve realistic goals in improving relationships and communication, relieving depression and anxiety and adjusting to life stressors such as challenges in the workplace. I also work with people who suffer from chronic illness. Therapeutic intervention in this context aims essentially at helping people adjust to the significant changes and challenges brought on by the chronic condition in their physical state, self-image, social roles and relationships.
I offer therapeutic services to adults of all ages. I work collaboratively with individuals to set and achieve realistic goals in improving relationships and communication, relieving depression and anxiety and adjusting to life stressors such as challenges in the workplace. I also work with people who suffer from chronic illness. Therapeutic intervention in this context aims essentially at helping people adjust to the significant changes and challenges brought on by the chronic condition in their physical state, self-image, social roles and relationships.
(866) 827-9073 View (866) 827-9073
Photo of Jacques Legault - Jacques Legault, CPsych, Psychologist
Jacques Legault
Psychologist, CPsych
Verified Verified
Gatineau, QC J8Y  (Online Only)
Not accepting new clients
With over 30 years experience working with individuals, men and teenage boys, couples, parents and blended families, I have come to appreciate the importance of getting to the heart of the matter with my clients. I am an EFT trained therapist and also use cognitive behavioral (CBT), mindfulness and experiential interventions. For more detailed information please consult my website.
With over 30 years experience working with individuals, men and teenage boys, couples, parents and blended families, I have come to appreciate the importance of getting to the heart of the matter with my clients. I am an EFT trained therapist and also use cognitive behavioral (CBT), mindfulness and experiential interventions. For more detailed information please consult my website.
(613) 909-8861 View (613) 909-8861
Photo of Rebecca Nemiroff - Aylmer Mental Health Clinic, PhD, CPsych, Psychologist
Aylmer Mental Health Clinic
Psychologist, PhD, CPsych
Verified Verified
1 Endorsed
Gatineau, QC J9H
We provide confidential and empathic psychotherapy mental health services to adults, adolescents, children and families. All services are provided by a licensed mental health professional or under the supervision of a licensed professional. Services are available for adults, children, adolescents and families in English or French. We work with a variety of issues including depression, anxiety, post-traumatic stress disorder (PTSD), dissociative and other trauma-related difficulties, childhood maltreatment, grief, relationship difficulties, parenting concerns, and Attention-Deficit/Hyperactivity Disorder (ADHD).
We provide confidential and empathic psychotherapy mental health services to adults, adolescents, children and families. All services are provided by a licensed mental health professional or under the supervision of a licensed professional. Services are available for adults, children, adolescents and families in English or French. We work with a variety of issues including depression, anxiety, post-traumatic stress disorder (PTSD), dissociative and other trauma-related difficulties, childhood maltreatment, grief, relationship difficulties, parenting concerns, and Attention-Deficit/Hyperactivity Disorder (ADHD).
(819) 351-0648 View (819) 351-0648
Photo of Antoine Roussel - Antoine Roussel, MSW, RSW, Registered Social Worker
Antoine Roussel
Registered Social Worker, MSW, RSW
Verified Verified
Gatineau, QC J9H  (Online Only)
I am a bilingual clinical social worker and counselor offering phone-based counseling services for guidance & support for those difficult times of life. 20 years experience as a clinical social worker. Wide set of experiences ranging from helping individuals with life's transition; grief and adjustment; depression and anxiety; gender-based related issues; addictions; return to work planning. Also extensive experience in assisting the elderly population in regards to issues that relate to their journey and the ones of their families. I will mediate with their families as requested.
I am a bilingual clinical social worker and counselor offering phone-based counseling services for guidance & support for those difficult times of life. 20 years experience as a clinical social worker. Wide set of experiences ranging from helping individuals with life's transition; grief and adjustment; depression and anxiety; gender-based related issues; addictions; return to work planning. Also extensive experience in assisting the elderly population in regards to issues that relate to their journey and the ones of their families. I will mediate with their families as requested.
(819) 801-5344 View (819) 801-5344
Photo of Stephanie L Leon, Psychologist
Stephanie L Leon
Psychologist
Verified Verified
2 Endorsed
Gatineau, QC J9J  (Online Only)
Parenting is a rollercoaster. I work with mothers and fathers who strive to be the best parents possible to their children but somehow end up feeling overwhelmed and burned out. The parents I work with are often successful in their chosen career and love their children deeply, but struggle to deal with the unpredictable, chaotic reality of parenting in this decade. If you are looking to regain a sense of balance in your family life, contact me for parenting sessions.
Parenting is a rollercoaster. I work with mothers and fathers who strive to be the best parents possible to their children but somehow end up feeling overwhelmed and burned out. The parents I work with are often successful in their chosen career and love their children deeply, but struggle to deal with the unpredictable, chaotic reality of parenting in this decade. If you are looking to regain a sense of balance in your family life, contact me for parenting sessions.
(819) 200-7718 View (819) 200-7718
Photo of Michael Bodnar, PhD, Psychologist
Michael Bodnar
Psychologist, PhD
Verified Verified
Gatineau, QC J9H  (Online Only)
I will help you navigate the path towards your current and future life goals. Using a low-key, welcoming presence, we will work on what currently needs to be addressed, delving into the past only as needed. We will explore practical solutions through self-discovery and empowerment as you venture forward. A safe environment is always provided for you to reflect and grow by integrating core life values. I offer an integrative, holistic approach that stems from basic health strategies to the widespread nature of psychology to the neuroscience behind mental health. The process of care is personalized to you.
I will help you navigate the path towards your current and future life goals. Using a low-key, welcoming presence, we will work on what currently needs to be addressed, delving into the past only as needed. We will explore practical solutions through self-discovery and empowerment as you venture forward. A safe environment is always provided for you to reflect and grow by integrating core life values. I offer an integrative, holistic approach that stems from basic health strategies to the widespread nature of psychology to the neuroscience behind mental health. The process of care is personalized to you.
(819) 300-8626 View (819) 300-8626
Photo of Lise Bélanger - Bélanger Counselling Services, RSSW, MEd, CCC, Counsellor
Bélanger Counselling Services
Counsellor, RSSW, MEd, CCC
Verified Verified
Gatineau, QC J9J  (Online Only)
Not accepting new clients
My name is Lise Bélanger, I'm a counsellor and psychotherapist at Bélanger Counselling Services. I work with individuals from ages 16 to the elderly. If you're feeling stressed, experiencing emotional distress or having difficulty with everyday life challenges, you may benefit from consulting with a counsellor. I offer therapy to deal with a wide variety of personal and career issues. I believe that forming a therapeutic alliance is one of the most important aspects of therapy. I have a wealth of personal life experience and over 15 years of work experience in the mental health field.
My name is Lise Bélanger, I'm a counsellor and psychotherapist at Bélanger Counselling Services. I work with individuals from ages 16 to the elderly. If you're feeling stressed, experiencing emotional distress or having difficulty with everyday life challenges, you may benefit from consulting with a counsellor. I offer therapy to deal with a wide variety of personal and career issues. I believe that forming a therapeutic alliance is one of the most important aspects of therapy. I have a wealth of personal life experience and over 15 years of work experience in the mental health field.
(855) 997-1316 View (855) 997-1316
Photo of Nora Benmessoud, Registered Social Worker
Nora Benmessoud
Registered Social Worker
Verified Verified
Gatineau, QC J8X  (Online Only)
Is stress taking control over your life? Are you finding it difficult to manage difficult emotions or feel depressed? My name is Nora. With a foundation of compassion, I offer a safe and non-judgmental space for individuals, families, and groups, spanning preteens to seniors. My approach is rooted in active listening and sincere empathy, ensuring you feel truly heard and understood. I speak fluent French, Arabic and English. Together, we will explore tailored avenues to address your unique needs and challenges. I prioritize your well-being and am dedicated to accompanying you on your journey towards personal fulfillment.
Is stress taking control over your life? Are you finding it difficult to manage difficult emotions or feel depressed? My name is Nora. With a foundation of compassion, I offer a safe and non-judgmental space for individuals, families, and groups, spanning preteens to seniors. My approach is rooted in active listening and sincere empathy, ensuring you feel truly heard and understood. I speak fluent French, Arabic and English. Together, we will explore tailored avenues to address your unique needs and challenges. I prioritize your well-being and am dedicated to accompanying you on your journey towards personal fulfillment.
(647) 646-8724 View (647) 646-8724
Photo of Divine Numuhorakeye, Social, Worker, MSS, TSI, Registered Social Worker
Divine Numuhorakeye
Registered Social Worker, Social, Worker, MSS, TSI
Verified Verified
2 Endorsed
Gatineau, QC J8V
Vous éprouvez de l’anxiété, du stress ou de la dépression ? Vous vivez des épreuves au niveau personnel ou professionnel, familial ou relationnel? Votre estime de soi est faible ? Si c'est le cas, je suis disponible pour vous aider à surmonter ces défis et retrouver votre joie de vivre.
Vous éprouvez de l’anxiété, du stress ou de la dépression ? Vous vivez des épreuves au niveau personnel ou professionnel, familial ou relationnel? Votre estime de soi est faible ? Si c'est le cas, je suis disponible pour vous aider à surmonter ces défis et retrouver votre joie de vivre.
(343) 321-0623 View (343) 321-0623
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See more therapy options for Gatineau

How does your Counsellor compare?

Number of Counsellors in Gatineau, QC

100+

Average cost per session

$160

Counsellors in Gatineau, QC who prioritize treating:

91% Anxiety
86% Depression
84% Self Esteem
83% Relationship Issues
74% Stress
67% Grief
67% Life Transitions

Average years in practice

10 Years

Top 3 insurances accepted

63% SunLife
56% Blue Cross
53% Manulife

How Counsellors in Gatineau, QC see their clients

65% In Person and Online
35% Online Only

Gender breakdown

80% Female
19% Male
1% Non-Binary
FAQs - About Therapy and Counselling

How can I find a therapist in Gatineau?

Search for nearby therapists or counsellors by inputting your city, postal code, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postal code into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Most Counsellors and Psychotherapists listed in the directory are certified by one of the main professional associations, mainly the Canadian Counselling and Psychotherapy Association (CCPA), and will have a Certified Canadian Counsellor (CCC) designation with their name. Social Workers listed in the directory must be registered members of the college specific to their province. To be listed in the directory, Psychologists must be registered with the psychological college specific to their province or territory.

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given the considerable variation in professional regulation and prerequisites across Canadian provinces, some providers may possess significant professional qualifications without necessarily holding professional memberships or being obliged to acquire them. As a result, they may be selectively included without the "Verified" seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Psychologists, counsellors, psychotherapists and social workers can all provide counselling or talking therapy and have credentials and supervised, practical experience that enable them to do so in Canada.

Psychologists have a master's and/or doctoral degree and have passed both written and oral exams. Psychologists are able to complete mental health assessments and provide diagnostic information to clients as well as provide counselling therapy or psychotherapy. Counsellors and psychotherapists are expected to have a master's or doctoral degree in counselling psychology, social work, or a related mental health discipline and certification by a professional association, such as the Canadian Counselling and Psychotherapy Association. Registered Social Workers possess a Bachelor's or Master's degree in Social Work and where possible must be licensed or certified by the provincial government and/or regulatory college.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Canada could be between $100 and $200. If you have insurance, the expense of mental health care is typically lower, but it varies based on your insurance plan details and whether you choose an in-network or out-of-network mental healthcare provider.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. Some types of outpatient mental health services are covered by Medicare, provided these are performed by a licensed mental health professional in the provinces or territory you reside in and who accepts the assignment.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postal code.

Are therapy sessions confidential?

Professionals licensed by regulatory colleges and those certified by associations such as the Canadian Counselling and Psychotherapy Association are obligated to uphold client confidentiality unless there is a legal reason that requires them to disclose information. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others, or a court order, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.