Therapists in Waterford, ON

Photo of Shelley Boudreault - Creatively Calm Counselling , Registered Psychotherapist, BA, RP
Creatively Calm Counselling
Registered Psychotherapist, BA, RP
2 Endorsed
Waterford, ON N0E
“Helping you Create Calm in your Life” Do you ever feel stressed and overwhelmed, like no matter what you do, things keep going wrong? Do the frustrations and negative thoughts feel like they are on “repeat”? I understand…sometimes we all need someone to talk to and I will create a safe and supportive environment for you. Let me help you discover creative ways to find more calm and peace in your life. Together we can explore skills and strategies to help you gain perspective and focus more on the positives in your life. You are the director of your life, but I can help guide you towards your preferred future.
“Helping you Create Calm in your Life” Do you ever feel stressed and overwhelmed, like no matter what you do, things keep going wrong? Do the frustrations and negative thoughts feel like they are on “repeat”? I understand…sometimes we all need someone to talk to and I will create a safe and supportive environment for you. Let me help you discover creative ways to find more calm and peace in your life. Together we can explore skills and strategies to help you gain perspective and focus more on the positives in your life. You are the director of your life, but I can help guide you towards your preferred future.
(226) 286-0383 View (226) 286-0383
Photo of Amy Henderson, Registered Psychotherapist (Qualifying)
Amy Henderson
Registered Psychotherapist (Qualifying)
1 Endorsed
Waterford, ON N0E
Do you feel like the demands of your work are consuming so much energy that you have little left for yourself or your relationships? Burnout can leave you questioning your confidence, your decisions, and even your sense of identity. You might look like you’re holding it all together on the outside, but inside, you’re running on fumes. Burnout and stress don't just drain your energy at work; it steals from your relationships and your health.
Do you feel like the demands of your work are consuming so much energy that you have little left for yourself or your relationships? Burnout can leave you questioning your confidence, your decisions, and even your sense of identity. You might look like you’re holding it all together on the outside, but inside, you’re running on fumes. Burnout and stress don't just drain your energy at work; it steals from your relationships and your health.
(226) 894-6305 View (226) 894-6305
Photo of Arden Smelser, Clinical Social Work/Therapist, MA, MSW, RSW
Arden Smelser
Clinical Social Work/Therapist, MA, MSW, RSW
1 Endorsed
Waterford, ON N0E
Life can be challenging. Support is available. I offer therapy for individuals of all ages—children, adolescents, and adults—providing a safe and supportive space to navigate life's difficulties. My approach, rooted in mindfulness and self-compassion, is designed to help manage today's complexities and foster personal growth.
Life can be challenging. Support is available. I offer therapy for individuals of all ages—children, adolescents, and adults—providing a safe and supportive space to navigate life's difficulties. My approach, rooted in mindfulness and self-compassion, is designed to help manage today's complexities and foster personal growth.
(226) 741-3672 View (226) 741-3672
Photo of Jennifer Bard, Registered Psychotherapist (Qualifying), BSc, BSW, RP(Q)
Jennifer Bard
Registered Psychotherapist (Qualifying), BSc, BSW, RP(Q)
1 Endorsed
Waterford, ON N0E
I believe in fostering a safe and supportive environment where clients can achieve personal growth and emotional well-being. Therapy should be a safe space to be fully seen and heard while exploring feelings, building rewarding relationships, and recognizing personal strengths. My approach is collaborative, curious, and compassionate with humour and warmth.
I believe in fostering a safe and supportive environment where clients can achieve personal growth and emotional well-being. Therapy should be a safe space to be fully seen and heard while exploring feelings, building rewarding relationships, and recognizing personal strengths. My approach is collaborative, curious, and compassionate with humour and warmth.
(365) 389-7077 View (365) 389-7077
Photo of Brady Hutchinson - Cornerstone Counselling Services, Registered Psychotherapist, MA, RP
Cornerstone Counselling Services
Registered Psychotherapist, MA, RP
5 Endorsed
Waterford, ON N0E
Cornerstone's caring professionals approach therapy as an equal partnership between client and counsellor. We help our clients to regain hope, drop the struggle with difficult emotions, and take positive steps toward a more rich, full and meaningful life. Online booking is available for your convenience. To help meet your insurance needs, we have both Registered Psychotherapists and Registered Social Workers (MSW/RSW) available. Our clients include First Nations people, Veterans, and those in the Canadian Armed Forces. In addition to traditional talk therapy, we also offer EMDR and brainspotting.
Cornerstone's caring professionals approach therapy as an equal partnership between client and counsellor. We help our clients to regain hope, drop the struggle with difficult emotions, and take positive steps toward a more rich, full and meaningful life. Online booking is available for your convenience. To help meet your insurance needs, we have both Registered Psychotherapists and Registered Social Workers (MSW/RSW) available. Our clients include First Nations people, Veterans, and those in the Canadian Armed Forces. In addition to traditional talk therapy, we also offer EMDR and brainspotting.
(844) 285-9649 View (844) 285-9649
Photo of Juliana Roman, Registered Psychotherapist (Qualifying), MA, RP
Juliana Roman
Registered Psychotherapist (Qualifying), MA, RP
2 Endorsed
Waterford, ON N0E
Navigating new transitions and new journeys in your life can be stressful when managing it on your own. Remember it's okay to ask for help along the way! Through your journey, you may experience stress, anxiety, relationship issues, career change or wanting to make changes and set new goals.
Navigating new transitions and new journeys in your life can be stressful when managing it on your own. Remember it's okay to ask for help along the way! Through your journey, you may experience stress, anxiety, relationship issues, career change or wanting to make changes and set new goals.
(226) 756-1555 View (226) 756-1555
Photo of Samantha Devereaux, Registered Psychotherapist, MACP, RP
Samantha Devereaux
Registered Psychotherapist, MACP, RP
Serves Area
I believe that every individual has a unique life story that shapes the way they think, act and feel. Exploring our uniqueness and making small life changes can help us become the best version of ourselves.Samantha Devereaux is a Registered Psychotherapist with the College of Registered Psychotherapist’s of Ontario. Samantha is an alumni of Yorkville University with a Master’s Degree in Counselling Psychology. Sam holds a Bachelor’s Degree in Psychology and a Graduate Certificate in Addictions and Mental Health.
I believe that every individual has a unique life story that shapes the way they think, act and feel. Exploring our uniqueness and making small life changes can help us become the best version of ourselves.Samantha Devereaux is a Registered Psychotherapist with the College of Registered Psychotherapist’s of Ontario. Samantha is an alumni of Yorkville University with a Master’s Degree in Counselling Psychology. Sam holds a Bachelor’s Degree in Psychology and a Graduate Certificate in Addictions and Mental Health.
(226) 286-0894 View (226) 286-0894
Photo of Amber Kempt, Registered Psychotherapist, MA, RP
Amber Kempt
Registered Psychotherapist, MA, RP
8 Endorsed
Serves Area
For the past 10 years, I’ve had the honour of sitting with people in their most tender and challenging moments. Whether you’re feeling overwhelmed by pregnancy, postpartum, anxiety, stress, or life transitions, you don’t have to carry it alone. I offer a safe, compassionate space where you feel heard and supported. Together, we’ll find gentle practices to ease the weight you’re carrying and help you feel stronger, more grounded, and more like yourself again. I deeply believe in your ability to heal and grow.
For the past 10 years, I’ve had the honour of sitting with people in their most tender and challenging moments. Whether you’re feeling overwhelmed by pregnancy, postpartum, anxiety, stress, or life transitions, you don’t have to carry it alone. I offer a safe, compassionate space where you feel heard and supported. Together, we’ll find gentle practices to ease the weight you’re carrying and help you feel stronger, more grounded, and more like yourself again. I deeply believe in your ability to heal and grow.
(226) 457-6655 View (226) 457-6655
Photo of Hannah Wiersma, Registered Social Worker, MSW, BSW, RSW
Hannah Wiersma
Registered Social Worker, MSW, BSW, RSW
1 Endorsed
Serves Area
Do you find yourself overwhelmed by your emotions? Feeling stressed by changes happening in your life? My goal as a therapist is to support you through these times by helping you feel heard and understood. Through talking about these feelings we can work towards your goals so that you can truly thrive, and focus on what is important to you!
Do you find yourself overwhelmed by your emotions? Feeling stressed by changes happening in your life? My goal as a therapist is to support you through these times by helping you feel heard and understood. Through talking about these feelings we can work towards your goals so that you can truly thrive, and focus on what is important to you!
(548) 901-0312 View (548) 901-0312
Photo of Avril Ferguson, Registered Psychotherapist, RP, CC-BRT, CC-PGL, CC-PMH, PMH-C
Avril Ferguson
Registered Psychotherapist, RP, CC-BRT, CC-PGL, CC-PMH, PMH-C
8 Endorsed
Serves Area
I work with women navigating the perinatal journey—fertility challenges, pregnancy, postpartum, identity shifts, and the weight of grief or trauma. Many are balancing the demands of motherhood, exhaustion, and the reshaping of who they are becoming. I also provide clinical supervision to therapists and other perinatal professionals creating honest, thoughtful conversations about building competence, navigating challenges, and learning how to care for clients while caring for yourself.
I work with women navigating the perinatal journey—fertility challenges, pregnancy, postpartum, identity shifts, and the weight of grief or trauma. Many are balancing the demands of motherhood, exhaustion, and the reshaping of who they are becoming. I also provide clinical supervision to therapists and other perinatal professionals creating honest, thoughtful conversations about building competence, navigating challenges, and learning how to care for clients while caring for yourself.
(226) 400-1688 View (226) 400-1688
Photo of Tara Telfer - Great Lakes Counselling & Consultation Services , Registered Social Worker, MSW, RSW
Great Lakes Counselling & Consultation Services
Registered Social Worker, MSW, RSW
Serves Area
We offer IN-PERSON and video/telephone appointments and have evening and weekend availability. The Clinicians at Great Lakes engage in continuing competence activities and offer strength-based, person-centered, trauma informed, solution focused, culturally aware, non-judgmental and anti-oppressive counselling to individuals, groups, children, youth, couples and families. All Clinicians are registered and are trained in various types of counselling modalities. The Clinician's hold additional certificates in mental health and addiction, trauma and attachment, and suicide intervention.
We offer IN-PERSON and video/telephone appointments and have evening and weekend availability. The Clinicians at Great Lakes engage in continuing competence activities and offer strength-based, person-centered, trauma informed, solution focused, culturally aware, non-judgmental and anti-oppressive counselling to individuals, groups, children, youth, couples and families. All Clinicians are registered and are trained in various types of counselling modalities. The Clinician's hold additional certificates in mental health and addiction, trauma and attachment, and suicide intervention.
(226) 887-8506 View (226) 887-8506
Photo of Taylor McConnachie, Registered Psychotherapist, RP, MACP, CST
Taylor McConnachie
Registered Psychotherapist, RP, MACP, CST
7 Endorsed
Serves Area
Waitlist for new clients
Are you experiencing barriers impacting your sexual relationship with yourself and others? I passionately support individuals, partners and polycules in prioritizing pleasure and becoming more empowered in your sexual experiences. While every individual's journey is unique, common areas of support I offer include navigating sexual trauma, dismantling shaming narratives around sex and pleasure, desire related concerns, arousal and orgasm difficulties, sexual and pelvic pain, and exploring new and developing relationship structures.
Are you experiencing barriers impacting your sexual relationship with yourself and others? I passionately support individuals, partners and polycules in prioritizing pleasure and becoming more empowered in your sexual experiences. While every individual's journey is unique, common areas of support I offer include navigating sexual trauma, dismantling shaming narratives around sex and pleasure, desire related concerns, arousal and orgasm difficulties, sexual and pelvic pain, and exploring new and developing relationship structures.
(226) 639-5589 View (226) 639-5589
Photo of Rebekah Laferriere, Registered Social Worker, MSW, RSW, PMH-C
Rebekah Laferriere
Registered Social Worker, MSW, RSW, PMH-C
3 Endorsed
Serves Area
Are you struggling? Overwhelmed? Feeling frustrated or stuck? Maybe you've noticed waves of anxiety or periods of low mood. Taking care of our families, our loved ones and ourselves can feel like it's too much some days. You are not alone. Maybe you'd like to talk about strategies that might help ease the tough moments, or maybe you just need someone to sit with, while you talk about the hard and scary stuff. We often brush aside our own needs to take care of our people, until it bubbles over and we don't recognize ourselves. Let's get back to you.
Are you struggling? Overwhelmed? Feeling frustrated or stuck? Maybe you've noticed waves of anxiety or periods of low mood. Taking care of our families, our loved ones and ourselves can feel like it's too much some days. You are not alone. Maybe you'd like to talk about strategies that might help ease the tough moments, or maybe you just need someone to sit with, while you talk about the hard and scary stuff. We often brush aside our own needs to take care of our people, until it bubbles over and we don't recognize ourselves. Let's get back to you.
(226) 778-2207 View (226) 778-2207
Photo of Melissa Malley, Registered Social Worker, BA, BSW, RSW
Melissa Malley
Registered Social Worker, BA, BSW, RSW
Serves Area
I provide compassionate support, practical tools, and guidance to adults and teens who are experiencing a range of mental health challenges. With a strong background in crisis intervention and extensive experience in hospital, community, and private settings, I specialize in supporting those navigating anxiety, mood-related symptoms, and emotional distress. I offer a safe, non-judgmental space to explore and challenge difficult thoughts, emotions, and behaviours, while working together to build resilience and healthy coping strategies for life’s complexities.
I provide compassionate support, practical tools, and guidance to adults and teens who are experiencing a range of mental health challenges. With a strong background in crisis intervention and extensive experience in hospital, community, and private settings, I specialize in supporting those navigating anxiety, mood-related symptoms, and emotional distress. I offer a safe, non-judgmental space to explore and challenge difficult thoughts, emotions, and behaviours, while working together to build resilience and healthy coping strategies for life’s complexities.
(226) 401-5457 View (226) 401-5457
Photo of Robin Bouck, Registered Social Worker, MSW, RSW
Robin Bouck
Registered Social Worker, MSW, RSW
1 Endorsed
Serves Area
Your unique path to healing begins here. I specialize in helping individuals including children and families overcome the challenges of depression, anxiety and trauma, as well as those experiencing life transitions. Perhaps you are struggling at work or in your relationships or stressed with life in general. I believe it takes tremendous courage to reach out for help, and together we will work toward your emotional well-being and personal growth.
Your unique path to healing begins here. I specialize in helping individuals including children and families overcome the challenges of depression, anxiety and trauma, as well as those experiencing life transitions. Perhaps you are struggling at work or in your relationships or stressed with life in general. I believe it takes tremendous courage to reach out for help, and together we will work toward your emotional well-being and personal growth.
(226) 407-5135 View (226) 407-5135
Photo of Tania Clatsoff, Registered Social Worker, BA, BSW, MSW
Tania Clatsoff
Registered Social Worker, BA, BSW, MSW
2 Endorsed
Serves Area
I help people who are struggling with stress, grief, challenging relationships, anxiety, depression, as well as people who have experienced trauma. I help when these things affect your day-to-day life, relationships, and your ability to function. I look forward to helping clients achieve their goals by providing an individualized therapy experience in a compassionate and safe setting. My toolbox has a wide range of therapeutic approaches to help my clients develop skills to manage life’s stressors, find and set healthy boundaries, and maintain motivation.
I help people who are struggling with stress, grief, challenging relationships, anxiety, depression, as well as people who have experienced trauma. I help when these things affect your day-to-day life, relationships, and your ability to function. I look forward to helping clients achieve their goals by providing an individualized therapy experience in a compassionate and safe setting. My toolbox has a wide range of therapeutic approaches to help my clients develop skills to manage life’s stressors, find and set healthy boundaries, and maintain motivation.
(226) 778-2031 View (226) 778-2031

More Therapists Nearby

Photo of Elisa Rendina-Ashley - Mareas Therapeutic Services Inc, CYC, RP, BSW, MSW
Mareas Therapeutic Services Inc
Verified Verified
Serves Area
Mareas was established as a specialized service provider to meet the needs of individuals, children and families experiencing challenges in the areas of emotional regulation, anxiety, attachment, interfering behaviours. Mareas recognizes that from time to time, everyone including all families need support. Programs and treatment plans are designed with a holistic approach with the client as the focus. Mareas is committed to providing nurturing and dedicated support to individuals, children, youth and families during difficult periods of time to help them get back on course.
Mareas was established as a specialized service provider to meet the needs of individuals, children and families experiencing challenges in the areas of emotional regulation, anxiety, attachment, interfering behaviours. Mareas recognizes that from time to time, everyone including all families need support. Programs and treatment plans are designed with a holistic approach with the client as the focus. Mareas is committed to providing nurturing and dedicated support to individuals, children, youth and families during difficult periods of time to help them get back on course.
(365) 398-0745 View (365) 398-0745
Photo of Candice Baker, Registered Psychotherapist (Qualifying), MDiv, RP (Q)
Candice Baker
Registered Psychotherapist (Qualifying), MDiv, RP (Q)
Brantford, ON N3S
I am dedicated to helping people thrive. I have more than 16 years providing mental health support and services. I have specialized in supporting marginalized youth, families and individuals impacted by gender-based violence. My approach is deeply rooted in person-centered therapy, fostering a safe and non-judgmental space for clients to explore their thoughts and emotions. I am passionate about helping people from diverse backgrounds achieve their goals and discover their true potential. I believe in empowering my clients to become the best versions of themselves, guiding them through their personal journeys
I am dedicated to helping people thrive. I have more than 16 years providing mental health support and services. I have specialized in supporting marginalized youth, families and individuals impacted by gender-based violence. My approach is deeply rooted in person-centered therapy, fostering a safe and non-judgmental space for clients to explore their thoughts and emotions. I am passionate about helping people from diverse backgrounds achieve their goals and discover their true potential. I believe in empowering my clients to become the best versions of themselves, guiding them through their personal journeys
(548) 409-5972 View (548) 409-5972
Photo of Amanda Bolger - SoulScape Services, Registered Psychotherapist, MA, BAHon, RP
SoulScape Services
Registered Psychotherapist, MA, BAHon, RP
Brantford, ON N3T
Therapy shouldn't feel like a chore. While it might sometimes be hard to hear what is discussed in therapy, overall you should leave feeling like you've gained something useful or even transformative. Over time, you should feel you are getting stronger, more resilient and have shed layers of fear and anxiety. Of course this process can be overwhelming at times and you might not always progress on the timeframe that you thought you would, but when therapy goes well, you should feel more settled and more clear about your life. You should gain understanding about yourself and others and have a renewed sense of purpose and passion
Therapy shouldn't feel like a chore. While it might sometimes be hard to hear what is discussed in therapy, overall you should leave feeling like you've gained something useful or even transformative. Over time, you should feel you are getting stronger, more resilient and have shed layers of fear and anxiety. Of course this process can be overwhelming at times and you might not always progress on the timeframe that you thought you would, but when therapy goes well, you should feel more settled and more clear about your life. You should gain understanding about yourself and others and have a renewed sense of purpose and passion
(226) 887-8486 View (226) 887-8486
Photo of Katie Friesen, Registered Psychotherapist (Qualifying), BA, MACP, RP
Katie Friesen
Registered Psychotherapist (Qualifying), BA, MACP, RP
Simcoe, ON N3Y
If you’re feeling overwhelmed by the chaos of ADHD, the anxiety of OCD, or the quiet heaviness of emotional stress, you’re not alone. Maybe you’ve always been the one to hold it together—high-functioning on the outside but exhausted underneath. You might be craving relief from the constant noise in your mind or the pressure to keep up. You may have never talked openly about your mental health before, especially if you’ve been told to “just push through.” You’re not looking for perfection—you’re looking for real strategies, honest connection, and the space to finally feel like yourself again.
If you’re feeling overwhelmed by the chaos of ADHD, the anxiety of OCD, or the quiet heaviness of emotional stress, you’re not alone. Maybe you’ve always been the one to hold it together—high-functioning on the outside but exhausted underneath. You might be craving relief from the constant noise in your mind or the pressure to keep up. You may have never talked openly about your mental health before, especially if you’ve been told to “just push through.” You’re not looking for perfection—you’re looking for real strategies, honest connection, and the space to finally feel like yourself again.
(226) 806-0555 View (226) 806-0555

How does your Counsellor compare?

Number of Counsellors in Waterford, ON

10+

Average cost per session

$150

Counsellors in Waterford, ON who prioritize treating:

100% Anxiety
94% Depression
88% Relationship Issues
81% Coping Skills
75% Grief
75% Self Esteem
63% Trauma and PTSD

Average years in practice

10 Years

Top 3 insurances accepted

83% First Nations Health Authority
67% Other
67% Green Shield Canada

How Counsellors in Waterford, ON see their clients

100% In Person and Online

Gender breakdown

100% Female
FAQs - About Therapy and Counselling

How can I find a therapist in Waterford?

Search for nearby therapists or counsellors by inputting your city, postal code, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postal code into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Most Counsellors and Psychotherapists listed in the directory are certified by one of the main professional associations, mainly the Canadian Counselling and Psychotherapy Association (CCPA), and will have a Certified Canadian Counsellor (CCC) designation with their name. Social Workers listed in the directory must be registered members of the college specific to their province. To be listed in the directory, Psychologists must be registered with the psychological college specific to their province or territory.

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given the considerable variation in professional regulation and prerequisites across Canadian provinces, some providers may possess significant professional qualifications without necessarily holding professional memberships or being obliged to acquire them. As a result, they may be selectively included without the "Verified" seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Psychologists, counsellors, psychotherapists and social workers can all provide counselling or talking therapy and have credentials and supervised, practical experience that enable them to do so in Canada.

Psychologists have a master's and/or doctoral degree and have passed both written and oral exams. Psychologists are able to complete mental health assessments and provide diagnostic information to clients as well as provide counselling therapy or psychotherapy. Counsellors and psychotherapists are expected to have a master's or doctoral degree in counselling psychology, social work, or a related mental health discipline and certification by a professional association, such as the Canadian Counselling and Psychotherapy Association. Registered Social Workers possess a Bachelor's or Master's degree in Social Work and where possible must be licensed or certified by the provincial government and/or regulatory college.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Canada could be between $100 and $200. If you have insurance, the expense of mental health care is typically lower, but it varies based on your insurance plan details and whether you choose an in-network or out-of-network mental healthcare provider.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. Some types of outpatient mental health services are covered by Medicare, provided these are performed by a licensed mental health professional in the provinces or territory you reside in and who accepts the assignment.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postal code.

Are therapy sessions confidential?

Professionals licensed by regulatory colleges and those certified by associations such as the Canadian Counselling and Psychotherapy Association are obligated to uphold client confidentiality unless there is a legal reason that requires them to disclose information. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others, or a court order, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.