Therapists in London, ON
Christine Wilson
Registered Social Worker, BSW, RSW
Verified Verified
London, ON N6B
The idea of sitting across from a stranger in an office and feeling pressure to be vulnerable is daunting. I get it, I attend counselling myself! Many of us have felt the nerves that come with the unknowns of receiving counselling for the first time, especially when you aren't quite feeling like yourself and are reaching out for support. My goal is to help you feel comfortable by conducting sessions online where you can enjoy the comfort of your own home, or in person with Walk and Talk sessions where we can experience the benefits of natural surroundings in one of London's beautiful parks while walking side by side.
The idea of sitting across from a stranger in an office and feeling pressure to be vulnerable is daunting. I get it, I attend counselling myself! Many of us have felt the nerves that come with the unknowns of receiving counselling for the first time, especially when you aren't quite feeling like yourself and are reaching out for support. My goal is to help you feel comfortable by conducting sessions online where you can enjoy the comfort of your own home, or in person with Walk and Talk sessions where we can experience the benefits of natural surroundings in one of London's beautiful parks while walking side by side.
Vicky Stevens
Registered Social Worker, RSW, CBT, CTRE
Verified Verified
London, ON N6K
Would you like to reduce or eliminate stress, tension and anxiety from your body and mind? I am here to help you. I am an experienced, skilled and compassionate therapist. I work with the mind, body and emotions. Together we will look at how to reduce your stress and tension and work to increase joy and pleasure in your everyday life. My goal is to assist you to feel more in charge of your life.
Would you like to reduce or eliminate stress, tension and anxiety from your body and mind? I am here to help you. I am an experienced, skilled and compassionate therapist. I work with the mind, body and emotions. Together we will look at how to reduce your stress and tension and work to increase joy and pleasure in your everyday life. My goal is to assist you to feel more in charge of your life.
Laura Hounsell
Registered Social Worker, RSW
Verified Verified
2 Endorsed
London, ON N6B
How are you coping with the stress of life? Do you feel like there's more you could be doing to guide your family through life's challenges but don't know where to start? Have you ever felt like you or your child just need someone to be in their corner? Someone to listen without judgement, to come alongside and gently challenge you on your terms? Together we can understand your unique emotional world or that of your child toward helping you improve self-confidence, seek and maintain healthy relationships, develop effective boundaries, balance out mood challenges and hopefully become more satisfied with life!
How are you coping with the stress of life? Do you feel like there's more you could be doing to guide your family through life's challenges but don't know where to start? Have you ever felt like you or your child just need someone to be in their corner? Someone to listen without judgement, to come alongside and gently challenge you on your terms? Together we can understand your unique emotional world or that of your child toward helping you improve self-confidence, seek and maintain healthy relationships, develop effective boundaries, balance out mood challenges and hopefully become more satisfied with life!
Heal Through Love Art Therapy
Registered Psychotherapist, BA, CCC, DTATI, RP
Verified Verified
London, ON N6B
Shekoli (Hello), my name is Tisha Summers. I am a registered psychotherapist, a professional art therapist, and a Canadian Certified Counsellor located in London Ontario. I am from Oneida Nation and Wasauksing First Nation. I have supported Indigenous populations including First Nations, Metis and Inuit for 20 years in a variety of different capacities. I am open to walking beside you through your healing journey, in whatever capacity you feel comfortable.
Shekoli (Hello), my name is Tisha Summers. I am a registered psychotherapist, a professional art therapist, and a Canadian Certified Counsellor located in London Ontario. I am from Oneida Nation and Wasauksing First Nation. I have supported Indigenous populations including First Nations, Metis and Inuit for 20 years in a variety of different capacities. I am open to walking beside you through your healing journey, in whatever capacity you feel comfortable.
Lauren Giugno
Registered Psychotherapist, MA , RP, CCC
Verified Verified
4 Endorsed
London, ON N6B
As human beings we may feel lost/stuck due to painful or challenging life experiences. This can impact our ability to live our lives fully. I am passionate about working with individuals who have concerns around stress, anxiety, depression, self-esteem, trauma, relationships, grief, and life transitions/work-life balance. Support may look different for each person, while some may want to focus on building coping strategies, others may seek a deeper healing process. One of our first steps will be building awareness of your needs, the change you want in your life and identifying your goals to make this change possible.
As human beings we may feel lost/stuck due to painful or challenging life experiences. This can impact our ability to live our lives fully. I am passionate about working with individuals who have concerns around stress, anxiety, depression, self-esteem, trauma, relationships, grief, and life transitions/work-life balance. Support may look different for each person, while some may want to focus on building coping strategies, others may seek a deeper healing process. One of our first steps will be building awareness of your needs, the change you want in your life and identifying your goals to make this change possible.
Michele Moyer
Registered Social Worker, BEd, MSW, RSW
Verified Verified
1 Endorsed
London, ON N6C (Online Only)
Currently Accepting New Clients - You may be feeling it's time to speak to someone about problems you are struggling with. You may feel stuck in your life. It may be time to develop greater insight into past or present issues. There may be goals you are trying to pursue with which you would benefit from encouragement and assistance. Psychotherapy can provide a safe and confidential space to explore your needs and help you to manage problems more effectively. I provide a supportive and nonjudgmental environment in which we can collaboratively identify your needs and explore your thoughts, feelings and experiences.
Currently Accepting New Clients - You may be feeling it's time to speak to someone about problems you are struggling with. You may feel stuck in your life. It may be time to develop greater insight into past or present issues. There may be goals you are trying to pursue with which you would benefit from encouragement and assistance. Psychotherapy can provide a safe and confidential space to explore your needs and help you to manage problems more effectively. I provide a supportive and nonjudgmental environment in which we can collaboratively identify your needs and explore your thoughts, feelings and experiences.
Marilyn Hill
Psychologist, PhD
Verified Verified
1 Endorsed
London, ON N5X (Online Only)
Do you experience chronic pain? Have you been diagnosed with a chronic illness? Chronic pain / illness can impact so many areas of your life - your ability to work, maintain your home or garden, and participate in activities with your family and friends. Living with chronic pain / illness can be exhausting, overwhelming and so very frustrating. Many people who experience daily pain begin to struggle with stress, anxiety and /or depression, which increases their pain and makes it even harder to cope. Worried that group therapy "isn't for you"? I invite you to give us a chance to show you how enjoyable and helpful it can be.
Do you experience chronic pain? Have you been diagnosed with a chronic illness? Chronic pain / illness can impact so many areas of your life - your ability to work, maintain your home or garden, and participate in activities with your family and friends. Living with chronic pain / illness can be exhausting, overwhelming and so very frustrating. Many people who experience daily pain begin to struggle with stress, anxiety and /or depression, which increases their pain and makes it even harder to cope. Worried that group therapy "isn't for you"? I invite you to give us a chance to show you how enjoyable and helpful it can be.
Emma Sutton
Registered Social Worker, BSW, MSW, RSW
Verified Verified
7 Endorsed
London, ON N6B
Now accepting new clients! Clients are the experts on their own lives, my role being to walk with them in their therapy journey. I offer a non-judgemental, supportive, & affirming space where we can work together towards your goals or navigate difficult life transitions or events. I provide counselling to individuals looking for support with mental health concerns like anxiety and depression, grief and loss, relationship stress, as well as folks exploring gender identity or sexuality, or working on overall wellness. I have the credentials to provide trans folks with a referral letter for bottom surgeries.
Now accepting new clients! Clients are the experts on their own lives, my role being to walk with them in their therapy journey. I offer a non-judgemental, supportive, & affirming space where we can work together towards your goals or navigate difficult life transitions or events. I provide counselling to individuals looking for support with mental health concerns like anxiety and depression, grief and loss, relationship stress, as well as folks exploring gender identity or sexuality, or working on overall wellness. I have the credentials to provide trans folks with a referral letter for bottom surgeries.
Christine Krickhan
Registered Psychotherapist (Qualifying), BA, MACP
Verified Verified
1 Endorsed
London, ON N6G (Online Only)
Hi there :) I'm Christine and I am a white, ADHDer, queer person. I am passionate about helping 2SLGBTQ+ folx, parents, and adults explore challenges anxiety, depression and ADHD-specific struggles including executive dysfunction, procrastination and task initiation. I am also passionate about helping individuals explore different relationship dynamics (such as kink, polyamory and consensual non monogamy). I guide my clients through challenges with struggling to find and create meaning in life as well as help individuals discover and live according to the values they hold.
Hi there :) I'm Christine and I am a white, ADHDer, queer person. I am passionate about helping 2SLGBTQ+ folx, parents, and adults explore challenges anxiety, depression and ADHD-specific struggles including executive dysfunction, procrastination and task initiation. I am also passionate about helping individuals explore different relationship dynamics (such as kink, polyamory and consensual non monogamy). I guide my clients through challenges with struggling to find and create meaning in life as well as help individuals discover and live according to the values they hold.
Ontario Trauma Therapy - Gordana
Registered Social Worker, BA, BSW, MSW, RSW
Verified Verified
1 Endorsed
London, ON N6B
Sometimes, life can be very challenging and draining. You might be feeling overwhelmed, tired, confused, anxious or lost. Perhaps you are having issues within your family, or you’re concerned about your child. You might be experiencing struggles in your relationship- having the same fights over and over. You might be trying to rebuild your life after domestic violence, or maybe you’re trying to recover after a divorce or separation. These issues are so painful leaving you scared of the future. This is where I come in, to help you to the other side of this. I offer a safe, empathetic, non-judgmental, confidential and nurturing space.
Sometimes, life can be very challenging and draining. You might be feeling overwhelmed, tired, confused, anxious or lost. Perhaps you are having issues within your family, or you’re concerned about your child. You might be experiencing struggles in your relationship- having the same fights over and over. You might be trying to rebuild your life after domestic violence, or maybe you’re trying to recover after a divorce or separation. These issues are so painful leaving you scared of the future. This is where I come in, to help you to the other side of this. I offer a safe, empathetic, non-judgmental, confidential and nurturing space.
Tori Lewis
Registered Social Worker, BA, BSW, RSW
Verified Verified
1 Endorsed
London, ON N6B
Currently accepting new clients! Hello there, my name is Tori and I am a registered Social Worker helping individuals and couples’ pursuit of mental wellness and personal growth. Throughout my experience as a social worker, I have focused on supporting a diverse range of individuals, including seniors, medically fragile individuals, survivors of interpersonal and institutional violence, those living with mental health concerns, and those coping with addictions. My areas of practice include anxiety, depression, trauma, relationship challenges, ADHD and neurodivergence, caregiver stress and burnout, life transitions, and grief.
Currently accepting new clients! Hello there, my name is Tori and I am a registered Social Worker helping individuals and couples’ pursuit of mental wellness and personal growth. Throughout my experience as a social worker, I have focused on supporting a diverse range of individuals, including seniors, medically fragile individuals, survivors of interpersonal and institutional violence, those living with mental health concerns, and those coping with addictions. My areas of practice include anxiety, depression, trauma, relationship challenges, ADHD and neurodivergence, caregiver stress and burnout, life transitions, and grief.
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Chandler Counselling & Consulting
Registered Social Worker, MSW, RSW
Verified Verified
2 Endorsed
London, ON N6A
Welcome to Chandler Counselling & Consulting and congratulations on taking the first step toward bettering your life. I look forward to developing a treatment plan based on your individual needs. I have been working for the past twenty years alongside individuals wanting to improve their well-being and escape the hold of anxiety, trauma, and depression. My work has been centred around attachment, trauma, and the work that can be done when we focus our attention on the relationships that matter to the individual served. Every individual is different and I pride myself on recognizing each client's unique needs.
Welcome to Chandler Counselling & Consulting and congratulations on taking the first step toward bettering your life. I look forward to developing a treatment plan based on your individual needs. I have been working for the past twenty years alongside individuals wanting to improve their well-being and escape the hold of anxiety, trauma, and depression. My work has been centred around attachment, trauma, and the work that can be done when we focus our attention on the relationships that matter to the individual served. Every individual is different and I pride myself on recognizing each client's unique needs.
Jennifer Perkins
Registered Psychotherapist, RP , MA
Verified Verified
5 Endorsed
London, ON N6B
When we aren't feeling like the best version of ourselves, it's tough to engage in our lives and relationships in the way we would like to; our daily stress adds up and pulls us away from the things and people that are important to us. Whether little things in your life are piling up and becoming overwhelming or you are in the midst of a major life transition, accessing support is an important first step to living a values-driven life. Dedicating time and space to process our thoughts with an unbiased listener can build the insight we need to thrive.
When we aren't feeling like the best version of ourselves, it's tough to engage in our lives and relationships in the way we would like to; our daily stress adds up and pulls us away from the things and people that are important to us. Whether little things in your life are piling up and becoming overwhelming or you are in the midst of a major life transition, accessing support is an important first step to living a values-driven life. Dedicating time and space to process our thoughts with an unbiased listener can build the insight we need to thrive.
Christina deBoer Counselling
Registered Psychotherapist, MDiv, RP
Verified Verified
3 Endorsed
London, ON N6E (Online Only)
I am honoured to work with you on your journey to find healing, resolution, and strength in those places we get stuck sometimes. I specialize in helping individuals, with past trauma (abuse, PTSD), relationship issues (parenting, couples), mental health (stress, anxiety, depression, etc), and life transitions. I specialize in tailoring counselling to meet you where you're at.
I am honoured to work with you on your journey to find healing, resolution, and strength in those places we get stuck sometimes. I specialize in helping individuals, with past trauma (abuse, PTSD), relationship issues (parenting, couples), mental health (stress, anxiety, depression, etc), and life transitions. I specialize in tailoring counselling to meet you where you're at.
Dan Logie
Registered Social Worker, MSW, RSW
Verified Verified
1 Endorsed
London, ON N6C
Experiencing personal difficulties? Struggling in your marriage or relationship? Caught in situations that leave you feeling frustrated, hurt, angry or helpless? I can help you to understand and manage your concerns more effectively. Through our work together, you will be able to resolve specific problems, and develop lasting strategies and techniques that support you to move forward.
Experiencing personal difficulties? Struggling in your marriage or relationship? Caught in situations that leave you feeling frustrated, hurt, angry or helpless? I can help you to understand and manage your concerns more effectively. Through our work together, you will be able to resolve specific problems, and develop lasting strategies and techniques that support you to move forward.
Ontario Trauma Therapy - Natalie
Registered Social Worker, MSW, RSW
Verified Verified
London, ON N6B (Online Only)
When you have experienced trauma, your whole system can feel challenged day to day. You might struggle with persistent anxiety, feelings of shame and hopelessness and have a bleak outlook on the future. You can feel exhausted by your circumstances and truly at a loss for how to change or heal. Trauma impacts your thinking, your happiness, your quality of life and your joy. You can often find yourself engaging in behaviours that don't serve you, trying to numb out or manage the pain. It can feel hard to get close to anyone. It can be so hard to trust yourself, or other people. I completely understand, and I help people change daily.
When you have experienced trauma, your whole system can feel challenged day to day. You might struggle with persistent anxiety, feelings of shame and hopelessness and have a bleak outlook on the future. You can feel exhausted by your circumstances and truly at a loss for how to change or heal. Trauma impacts your thinking, your happiness, your quality of life and your joy. You can often find yourself engaging in behaviours that don't serve you, trying to numb out or manage the pain. It can feel hard to get close to anyone. It can be so hard to trust yourself, or other people. I completely understand, and I help people change daily.
Amanda Rowe
Registered Psychotherapist, OT Reg, (Ont), RP
Verified Verified
London, ON N5W
Relationship Success: Couples and individuals can overcome relationship challenges and deepen the connection within yourself and to each other. Joy and happiness depends on building positive connection. It is foundational to personal and relationship fulfillment. The more we understand ourselves and the people that matter to us, the more we can live up to our full potential. I help you to find your personal truth and transform your relationships with others and yourself. When we are truly ourselves, we say yes to life and naturally let go of what no longer serves us.
Relationship Success: Couples and individuals can overcome relationship challenges and deepen the connection within yourself and to each other. Joy and happiness depends on building positive connection. It is foundational to personal and relationship fulfillment. The more we understand ourselves and the people that matter to us, the more we can live up to our full potential. I help you to find your personal truth and transform your relationships with others and yourself. When we are truly ourselves, we say yes to life and naturally let go of what no longer serves us.
Esra Magsoud
Registered Social Worker, MSW, RSW
Verified Verified
London, ON N6A
Have you been feeling overwhelmed & stressed? Experiencing difficulty in your relationships, school or work? Are you struggling with your emotions? Are you a parent with a child experiencing behavioural issues? Are you or your child struggling with thoughts of depression, self-harm & suicide? Are you experiencing anxiety & work/school related issues? Do you have low self esteem? You have come to the right place! I would be honoured to support you. Whether it be helping to process events, providing support or learning different coping skills through evidence-based interventions, myself & the team at CBT Wellness can help you!
Have you been feeling overwhelmed & stressed? Experiencing difficulty in your relationships, school or work? Are you struggling with your emotions? Are you a parent with a child experiencing behavioural issues? Are you or your child struggling with thoughts of depression, self-harm & suicide? Are you experiencing anxiety & work/school related issues? Do you have low self esteem? You have come to the right place! I would be honoured to support you. Whether it be helping to process events, providing support or learning different coping skills through evidence-based interventions, myself & the team at CBT Wellness can help you!
Megan Armstrong
Registered Social Worker, MSW, BSW, RSW
Verified Verified
London, ON N6C (Online Only)
In the past 10 years in the field, I have developed interest in helping people with emotional understanding and regulation, trauma/PTSD treatment and interpersonal challenges. If you are looking to make changes to how you respond to or express your emotions, we would be a good fit. If you are want to manage your trauma symptoms rather than having them manage you, we would be a good fit. If you are someone who wants to develop further insight and understanding in order to move forward, we would be a good fit.
In the past 10 years in the field, I have developed interest in helping people with emotional understanding and regulation, trauma/PTSD treatment and interpersonal challenges. If you are looking to make changes to how you respond to or express your emotions, we would be a good fit. If you are want to manage your trauma symptoms rather than having them manage you, we would be a good fit. If you are someone who wants to develop further insight and understanding in order to move forward, we would be a good fit.
Sydney Bota
Registered Psychotherapist (Qualifying), RPQ
Verified Verified
London, ON N6G (Online Only)
Hi there. My name is Sydney and I’m happy you’re here. Have you been struggling and feeling overwhelmed? Do you want to learn how to more compassionately understand yourself, to identify the source of your challenges, and work together to find effective ways to reduce your distress so that you can live your life in a way that aligns with your values and goals? If so, I would be honoured to accompany you on the journey. I provide virtual (on-line or phone) therapy in the comfort and privacy of your own home.
Hi there. My name is Sydney and I’m happy you’re here. Have you been struggling and feeling overwhelmed? Do you want to learn how to more compassionately understand yourself, to identify the source of your challenges, and work together to find effective ways to reduce your distress so that you can live your life in a way that aligns with your values and goals? If so, I would be honoured to accompany you on the journey. I provide virtual (on-line or phone) therapy in the comfort and privacy of your own home.
See more therapy options for London
How does your Counsellor compare?
Number of Counsellors in London, ON
800+
Average cost per session
$150
Counsellors in London, ON who prioritize treating:
93% | Anxiety |
86% | Depression |
81% | Self Esteem |
81% | Stress |
79% | Relationship Issues |
77% | Coping Skills |
70% | Trauma and PTSD |
Average years in practice
10 Years
Top 3 insurances accepted
59% | Green Shield Canada |
52% | SunLife |
52% | Manulife |
How Counsellors in London, ON see their clients
65% | In Person and Online | |
35% | Online Only |
Gender breakdown
81% | Female | |
17% | Male | |
2% | Non-Binary |
FAQs - About Therapy and Counselling
How can I find a therapist in London?
Search for nearby therapists or counsellors by inputting your city, postal code, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postal code into the search bar.
Learn more about how to find a therapist
Learn more about how to find a therapist
Is everyone in the Psychology Today Therapy Directory a licensed therapist?
Most Counsellors and Psychotherapists listed in the directory are certified by one of the main professional associations, mainly the Canadian Counselling and Psychotherapy Association (CCPA), and will have a Certified Canadian Counsellor (CCC) designation with their name. Social Workers listed in the directory must be registered members of the college specific to their province. To be listed in the directory, Psychologists must be registered with the psychological college specific to their province or territory.
Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given the considerable variation in professional regulation and prerequisites across Canadian provinces, some providers may possess significant professional qualifications without necessarily holding professional memberships or being obliged to acquire them. As a result, they may be selectively included without the "Verified" seal.
Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given the considerable variation in professional regulation and prerequisites across Canadian provinces, some providers may possess significant professional qualifications without necessarily holding professional memberships or being obliged to acquire them. As a result, they may be selectively included without the "Verified" seal.
What’s the difference between a psychologist, a therapist, and a counsellor?
Psychologists, counsellors, psychotherapists and social workers can all provide counselling or talking therapy and have credentials and supervised, practical experience that enable them to do so in Canada.
Psychologists have a master's and/or doctoral degree and have passed both written and oral exams. Psychologists are able to complete mental health assessments and provide diagnostic information to clients as well as provide counselling therapy or psychotherapy. Counsellors and psychotherapists are expected to have a master's or doctoral degree in counselling psychology, social work, or a related mental health discipline and certification by a professional association, such as the Canadian Counselling and Psychotherapy Association. Registered Social Workers possess a Bachelor's or Master's degree in Social Work and where possible must be licensed or certified by the provincial government and/or regulatory college.
Psychologists have a master's and/or doctoral degree and have passed both written and oral exams. Psychologists are able to complete mental health assessments and provide diagnostic information to clients as well as provide counselling therapy or psychotherapy. Counsellors and psychotherapists are expected to have a master's or doctoral degree in counselling psychology, social work, or a related mental health discipline and certification by a professional association, such as the Canadian Counselling and Psychotherapy Association. Registered Social Workers possess a Bachelor's or Master's degree in Social Work and where possible must be licensed or certified by the provincial government and/or regulatory college.
What type of therapy is right for me?
The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.
How much does therapy cost?
The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Canada could be between $100 and $200. If you have insurance, the expense of mental health care is typically lower, but it varies based on your insurance plan details and whether you choose an in-network or out-of-network mental healthcare provider.
What are more affordable or low cost therapy solutions?
Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.
If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. Some types of outpatient mental health services are covered by Medicare, provided these are performed by a licensed mental health professional in the provinces or territory you reside in and who accepts the assignment.
If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. Some types of outpatient mental health services are covered by Medicare, provided these are performed by a licensed mental health professional in the provinces or territory you reside in and who accepts the assignment.
Is online therapy cheaper than in-person therapy?
Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.
Is online therapy a good option?
Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postal code.
Are therapy sessions confidential?
Professionals licensed by regulatory colleges and those certified by associations such as the Canadian Counselling and Psychotherapy Association are obligated to uphold client confidentiality unless there is a legal reason that requires them to disclose information. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others, or a court order, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.