Therapy
Is Online Therapy a Promising Option?
Online therapy matches traditional care in efficacy, cost, and accessibility.
Posted April 8, 2024 Reviewed by Abigail Fagan
Key points
- Some research shows that online therapy is as effective as traditional face-to-face therapy.
- The digital platform offers key benefits such as accessibility and flexible scheduling.
- Studies show a strong therapeutic alliance can be built between clients and therapists in an online setting.
Recent years within the healthcare sector have witnessed a digital revolution, and this is particularly observable in the area of mental health. The transition to online therapy was initially met with scepticism but has since proven to be a real game-changer, especially in the wake of the COVID-19 pandemic. The shift has not just been about convenience; it's a living testament to how technology can enhance the reach, effectiveness and equity of mental health service delivery and its usefulness to potential patients.
The Beginning of a Digital Era
When online therapy first emerged, many were hesitant to embrace it, questioning its effectiveness. However, there is now a significant body of evidence to support its efficacy and its effectiveness (Vitry, et al, 2021). Studies comparing online therapy to traditional face-to-face sessions found little to no difference in outcomes for a broad range of mental health issues, including depression and anxiety (Giovanetti, et al, 2022). This was a monumental finding, debunking myths about online options and essentially setting the potential stage for digital therapy to be properly recognised as a valid alternative to conventional face-to-face methods of treatment.
Evidence of Effectiveness
A notable study by Barak et al. in 2008 analysed data from over 9,000 clients and found that online therapy was just as effective as in-person therapy. This study, along with others, highlighted the benefits of digital therapy, such as its ability to offer anonymity, flexible scheduling, and accessibility to those who might otherwise face barriers to receiving care. Further research showed that online therapy was particularly useful for treating depression and anxiety, with studies like those by Perini et al. and Karyotaki et al. (2018) revealing that internet-based programs could significantly improve outcomes for individuals struggling with these conditions. This evidence suggests that digital interventions can play a crucial role in mental health care, offering a viable option for those who might not engage with traditional therapy due to various barriers.
One of the potential advantages of online therapy is its efficiency and accessibility. Without the need to travel or adhere to strict appointment schedules, clients can access care more easily, potentially leading to quicker improvements. Some studies have even found online therapy to be more cost-effective, offering the same benefits at a more affordable price than in-person sessions, which is a major consideration, according to the WHO (2023) in the development and funding of clinical services.
The Importance of the Therapeutic Alliance
Despite concerns about building a therapeutic alliance in an online setting, research has also shown that a strong therapist-client relationship can still be established digitally. The pandemic provided an unexpected proving ground for this, with many patients reporting strong alliances with their therapists even in a completely online format, questioning the assumption that in-person interaction is essential for effective therapy. But this also highlights the ability and adaptability of both therapists and clients to changing realities and the attractiveness of the digital platform format for treatment. Learning how to communicate effectively in this context is also essential to further the work of clinicians and the outcome for patients and is essential to effective outcomes and engagement.
A Future With Digital Therapy
As we move forward, the evidence continues to support the idea that online therapy is not just an alternative to traditional therapy but a complement to it. With some studies showing no significant difference in outcomes between online and in-person therapy, it's clear that digital interventions can offer a valuable resource for mental health services. The flexibility, accessibility, and cost-effectiveness of online therapy make it a promising option for the future of mental health care. The integration of digital technology into mental health services represents a significant advancement in the field (Perini, S., Titov, N., & Andrews, G., 2009). Online therapy has proven to be an effective, efficient, and accessible mode of treatment, breaking down barriers and offering new and equitable opportunities for individuals seeking help (Wootton, B. M., 2016). As research continues to evolve, the role of digital therapy in mental health care is likely to expand, marking a new era in how we address and manage mental health issues.
References
Barak, A., Hen, L., Boniel-Nissim, M., & Shapira, N. (2008). A comprehensive review and a meta-analysis of the effectiveness of internet-based psychotherapeutic interventions. Journal of Technology in Human Services, 26(2-4), 109-160. https://doi.org/10.1080/15228830802094429
Gibson, P. (2021). The Persuasion Principle. Communication Strategies to Persuade and Influence. Strategic Science Books.
Giovanetti, A. K., Punt, S. E., Nelson, E., & Ilardi, S. S. (2022). Teletherapy versus in-person psychotherapy for depression: A meta-analysis of randomised controlled trials. Telemedicine and e-Health, 28(8), 1077-1089. https://doi.org/10.1089/tmj.2021.0178
Karyotaki, E., Ebert, D. D., Donkin, L., Riper, H., Twisk, J., Burger, S., ... Cuijpers, P. (2018). Do guided internet-based interventions result in clinically relevant changes for patients with depression? An individual participant data meta-analysis. Clinical Psychology Review, 63, 80-92. https://doi.org/10.1016/j.cpr.2018.06.007
Perini, S., Titov, N., & Andrews, G. (2009). Clinician-assisted internet-based treatment is effective for depression: Randomized controlled trial. Australian and New Zealand Journal of Psychiatry, 43(6), 571-578. https://doi.org/10.1080/00048670902873722
Vitry, G., Pakrosnis, R., Brosseau, O. G., & Duriez, N. (2021). Effectiveness and efficiency of strategic and systemic therapy in naturalistic settings: Preliminary results from a Systemic Practice Research Network (SYPRENE). Journal of Family Therapy, 0(0), 1–2. https://doi.org/10.1111/1467-6427.12343
World Health Organization. (2022). World Mental Health Report: Transforming Mental Health for All. World Health Organization. Accessed April 25, 2023. https://www.who.int/publications-detail-redirect/9789240049338
Wootton, B. M. (2016). Remote cognitive-behavior therapy for obsessive-compulsive symptoms: A meta-analysis. Clinical Psychology Review, 43, 103-113. https://doi.org/10.1016/j.cpr.2015.10.001