Yet another workplace trust survey. Yet another red flag. Once again results confirm that employees still distrust their leaders.
The 2011 Leadership, Collaboration, and Trust Research Report released from Interaction Associates found: "Employee trust in leaders is lagging and has not rebounded over the past year. Even as employees express trust in peers by saying they share and collaborate more easily with colleagues, employees remain wary and distrustful of their leaders."
Leaders continue to wonder why those they're striving to engage are alienated, distrustful, and fed-up. Yet, every day, enthusiasm, ideas, and initiative are unintentionally killed by leader actions. They eliminate resources while still expecting immediate results; shut out meaningful dialogue while still requesting candid feedback. They pocket stock options and bonuses while reducing staff salary and benefits; and reward unfavorable behaviors, while operating with myopic interests and escalating bureaucracy.
Any wonder employee engagement and job satisfaction remains low? According to a Towers Watson study, the number one quality people want in workplace leaders is trustworthiness.
But what makes you worthy of your staff's confidence? What does it mean to be a trustworthy leader? What do people need in order to trust again? They'd like to tell you themselves, but studies confirm that more than 50% of employees are afraid to speak up at work.
So, if you're a leader, here's a composite of things your staff would like you to know, and five areas where you can start building trust today:
More trust building insights and tips can be found in my book, Hitting Your Sride.