The Central Challenge of Management

I once worked for a Chief Marketing Officer who above all liked to hire Psychology majors. What did he know about an effective mindset for business?

The Best Managers are the Best Communicators

Solid manager-employee relationships are built on a foundation of communication. Research bears this out, as did a long-ago conversation.

Employee Development: Often Overlooked, Always Appreciated

Research shows employee development is both highly valued and highly neglected. When I recently overlooked its importance, an old friend quickly took me to task on it.

The Surest Way to Spot a Good Manager

A good manager can be the sole difference between an enjoyable job and an unpleasant one. Practical tips to help you find a winner in the future.

Why Calm Management is Good Management

These five traits of good leaders are underrated - but effective.

Why Health Insurance is Now a Bigger Nightmare Than Ever

Does it seem even remotely reasonable that a married couple earning $63,000 a year could spend $33,000 in premiums and out-of-pocket expenses? Welcome to health insurance in 2015.

New Research Shows Exactly Why Employee Recognition Matters

Seven of 10 employees who have received recognition say they're happy with their jobs. Without recognition, satisfaction drops sharply to 39%.

5 Principles to Guide Sustainable Leadership

Principle number 4: “Example is not the main thing in influencing others. It is the only thing.” (Albert Schweitzer)

Why Leaders Often Lose Loyalty... Unnecessarily

“At the end of the day people won’t remember what you said or did, they will remember how you made them feel.” Though in this famous quote Maya Angelou wasn’t commenting on management or leadership specifically, she might as well have been...

New Employee Survey Underscores the Value of Feeling Valued

A new survey shows how few employees feel valued at work and see meaningful advancement opportunities — and why this matters for retention.

One Key to Effective Management: Plain Old Common Sense

Most people like to be treated the way you like to be treated. Why wouldn't they?

Why the Freelance Economy Is a Social Tragedy in the Making

The Social Contract is dead. We're becoming a nation of freelancers. Corporate profits are very high and retirement prospects very low.

The Real Reason to Care About Employee Engagement

Mindset matters. Attitude is a difference maker. It's not about sensitivity. It's about productivity.

Why Lower-Stress Management Leads to Higher Productivity

We often just assume a high-intensity model of Type A behavior is the natural style for management. But is this really the best way to bring out the best in others? This article first appeared in Harvard Business Review.

The Overarching Importance of Leadership Credibility

People are bone-tired of leaders they don't feel they can believe. In a land where evasion is commonly the verbal currency of choice, straight talk, no matter its flavor, has powerful popular appeal.

Why Do Employees Most Often Quit?

A new survey offers insights and answers. Think autonomy, micromanagement, culture and relationships...

Do You Work for a Demanding 'Type A' Boss?

Type A managers, of which there are many, can at times be impatient, stressful, and plain old hard to work for. Here are practical tips to help you survive, and even succeed.

5 Reasons Not to Fear Public Speaking

Great speakers are made, not born (as are plain old good ones). Consider the examples of this famous five. All overcame significant public speaking confidence problems — and so can you.

Giving Feedback Is Fundamental - Why Is It so Hard?

All too often employees receive no management feedback, or feedback that is emotional and not business-focused.

Your Own Skin

An excerpt from my new book "The Type B Manager: Leading Successfully in a Type A World," which was published in August by Prentice Hall Press. This chapter discusses managers' needs to find the style that works best for them, while remaining true to their own managerial DNA.

3 Reasons People Don't Reply to Your Messages

Are people just too busy these days? Or lazy? Or oversaturated with media? And does anyone (besides me) care?

4 Creative Ways to Become a Better Manager

To develop managers, we tend to focus on a relatively predictable skill set. These four less expected, creative approaches can help improve management performance. It's not about sensitivity, it's about productivity.

What Makes a Good Manager?

This is an excerpt from my new book "The Type B Manager: Leading Successfully in a Type A World," which is being published today by Prentice Hall Press. Publishers Weekly has called it "an excellent resource for leaders who don't fit the mold." This section examines the role Type A and Type B personalities can play in managerial performance.

Why Management Civility Increases Productivity

Studies show that employees who are treated rudely perform worse on routine tasks.

Good Management is Sustainable Management

When I was in the corporate world, we had a saying about a certain kind of manager: “He got results, but he left a trail of bodies in his wake.” His (or her) methods were unsound, unsustainable. What are characteristics of sustainable management?

Lack of Employee Recognition is a Management Epidemic

According to a new survey, only 20% of employees feel "strongly valued" at work. 80% feel "poorly to moderately valued."

Are Women Better Managers Than Men?

A new Gallup study says so.

The Best Bosses Aren't Bossy

Overmanaging is one of the least discussed but most prevalent problems of management. Too much management—often a.k.a. bossiness—is the enemy of productivity.

New Study Suggests Key to Managing Millennials

Research indicates the answer lies in one word: coaching.

The Trouble with "Gotcha" Management

It's a management style that focuses on catching employees doing something—anything—wrong. And it's a drain on productivity.