Nonverbal Communication and Strategic Flexibility

Strategic flexibility means expanding your nonverbal communication repertoire to use the best skill available for a particular situation.

Some Thoughts on Changing for the Better

The androgynous communication style grasps the differences and uses them to improve the interactions between men and women.

Are Women Queen Bees?

When men argue or engage in conflict, it’s a healthy debate. When women argue, it’s a catfight.

Haven’t Things Changed in Gender Relationships?

Often people assume that with close to four decades of women having entered the workforce, we’ve arrived. Haven’t we given enough attention to this gender problem at work?

Gender Differences

We are all unique and don’t always fit neatly into the gender box.

Gender Communication: It’s Complicated

Women and men can be perceived as members of two distinct and separate subcultures within a larger, more general culture.

Why Women Send More Double Messages Than Men

The term “double messages” refers to an individual’s message where the verbal and nonverbal meanings contradict each other.

How Women and Men Interpret Unspoken Messages

Women interpret both message channels, verbal and nonverbal, when assigning meaning to the message as a whole.

Why Women Don't Ask: The Negotiation Dilemma

For some women, it’s almost like they need permission before they can request more. Some may lack confidence or not have enough self-esteem to realize that they should be asking.

Are Men Really Lousy Listeners?

Think about your top three screening factors for your incoming and outgoing messages. How might they impact your ability to listen to others and to respond appropriately?

Code Switching Solves Workplace Communication in 2020

The term "code switching" refers to having knowledge of both the male and female cultures or languages and readily swapping between them as you communicate.

Front and Center: An Important Domain for Women

Only during the last two or three decades have we finally arrived at a new consciousness of the way sex-role socialization has limited our style of expression in public speaking.

Men’s Conflict Mantra

“It’s not if you win or lose, it is how you play the game.”

Women's Conflict Mantra: Harmony is Normal, Conflict is Abno

What implication does this have for handling everyday conflict at work (financial costs, lack of promotion and career progress, acting out resentment in indirect ways such as passive-aggressive behavior, and inferior decision making)?

The Playground as Battleground: Take the Test!

Nice girls don’t do conflict. A girl often will become a “people pleaser” and adopt accommodation and avoidance as conflict styles. She will say “yes” when she really wants to say “no.” In contrast, men often perceive “no” as “go.” No becomes a challenge, something to conquer.

Where Do We Draw the Line with Office Romance?

Many organizations ask themselves where the line is between “none of our business” and “hurts our business.”

When Love Goes Bad at the Office

When the breakup happens, people may take sides. Coalitions may form. Who’s the bad one who caused the breakup? This makes for high drama at the office.

Cupid at the Office

Many of us would like to think that our personal and professional lives are separate. Our work life seems to be a parallel universe filled with coworkers and casual relationships with acquaintances.

CROSSING THE BOUNDARIES

Should a woman act or become submissive because a man uses power gestures? Does he cue her to be acquiescent with his expansive, powerful, dominating behaviors?

What Do Your Hands Reveal About You?

A single behavior can have multiple meanings in different cultures and can get us in trouble! For instance, the ring gesture (the circle created by the thumb touching the index finger) with which Americans convey “Okay,” means “You are a zero” in France and Belgium.

Emotional Intelligence: Do Women Have an Edge?

Remember emotional intelligence can be learned; while it may be a part of women's "conditioning," many men have or can learn these behaviors.

What’s Behind Women’s Intuition?

The ability to decode nonverbal cues is ultimately valuable and essential for effective communication. So women must ask themselves, how can we use these skills to enhance our effectiveness instead of letting them divert us? Women must not focus on others for a definition of what is “normal” or acceptable behavior; they must define it for themselves.

Why Don’t Many Men Show Their Emotions?

Our fathers pull us aside and tell us to be two-faced: a private face you have outside of the public eye, and a public face that shows no weakness.” Does "Big boys don't cry" and "Take it like a man" sound familiar?

His and Her Feelings

Society conditions women to think they are the emotional gender. Women are taught a separate set of rules that allow a wider range of self-expression. Women aren’t as good at hiding their facial expressions; you can often read them like a book (helpful when women say they’re “fine” but feel the opposite). With men, it’s more of a guessing game.

What Women Talk About

Women and men are two different speech communities. From the college classroom to the corporate world, women typically use forms of speech that you rarely hear from men, such as “qualifiers,” embedded with disclaimers.

Leading the Way Up the Corporate Ladder :

“You have a woman boss? Oh no, I feel for you. I had a woman boss once, and it was terrible.” Heard those words before? Why would someone feel that way about having a woman boss? Who would you rather work for, a man or a woman? Most men say they’d rather work for a man. And most women say the same thing. . How can that be?

Women’s Leadership Style: Boss Plus?

The way women are perceived in society influences how we view a female leader’s behaviors.

It’s a Man’s World, Or Is It?

The male leader’s communication skills follow suit. Men tend to be direct, forceful, and assertive. Male leaders don’t whine, they have a strong, deep voice and speak loudly when needed. The masculine leadership style is authoritative, hierarchical, and structured.

Men and Women Marking Their Territory

Personal space may vary in size for an individual depending on the situation, his or her emotional state, gender, and the relationship with the other person.

Negotiation: Who Plays the Game Better?

Are men better negotiators than women? On one hand, some may argue that men have a more competitive nature, are more aggressive, understand how to use power to their advantage, and appear more business savvy than women. On the other hand, others may argue women bring the relational aspect into a negotiation and look to create a win-win for both parties.

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