One of the biggest yet perhaps underrated factors in emotional health and well-being is our workplace environment. Given America’s cultural emphasis on prioritizing work, not to mention financial necessity, the workplace has become essentially a second home, even the main home for many people. So when relationships in the workplace become a source of stress for people, that stress can take a huger toll than we initially realize. Accordingly, a workplace structure that emphasizes positive mental health practices and emotional support is crucial. Sadly though, American workplace culture is lagging in terms of awareness or prioritization of these essential wellness issues. The bottom line predominates, instead of work-life balance. And oftentimes leadership is one of the most important factors in setting the tone for a workplace’s emotional culture.
Unfortunately, leadership can also be one of the major causes of stress in the workplace, when a leader displays certain behaviors and characteristics that contribute to a negative, even hostile working environment. The following traits and behaviors are warning signs that a leader or boss may be dangerous to your mental health:
1. Unwillingness to listen to feedback: Leadership is about leading people, which includes listening to those on the front lines, those at different levels of management, and all of their meaningful concerns. Some leaders unfortunately emphasize their own desires and ideas at the expense of any receptivity or openness to what those who work with them have to offer. A continued unwillingness to hear or respond to concerns meaningfully can lead to many conflicts and problems down the line, and employee dissatisfaction, resentment, and attrition.
2. Excessive self-promotion and self-interest: While it is important for leaders to provide guidance and clear goals to their employees, it should not be at the expense of any other goal except their own self-advancement. Narcissism has its limits; employees can easily detect when they are viewed more as pawns than people, and when the leader’s goals do not seem to relate to anyone else’s beyond their own naked self-interest. No one likes someone who never tries to share.
3. Lying and inconsistency: Nothing undermines a leader more than backtracking or shuffling on rules or guidelines they set up for their employees. This is not to say there shouldn’t be any room for flexibility or amendment on established protocols or procedures at a workplace; but those potential changes should be part of organized dialogue and reasonable consensus around a core of consistent philosophies and principles, communicated clearly and directly to everyone. When leaders create secret sets of rules for different parties or make up things or waffle as they go along without any genuine discussion, conflict and resentment can build and brew. And frank dishonesty always poisons morale and nearly always comes to light.
4. Lack of moral philosophy: Leaders need to have a guiding ethical core that informs their decisions and how they decide to prioritize and work with the people around them. They need to care about values like fairness, social justice, equitable behavior, empathy, and humanism. Sometimes these values can run directly in the face of other priorities like profit-building or fame or publicity or whatever inspires people to seek power. But in the end, a lack of ethics often leads to corruption and a human cost when people are thrown under the bus or even at times run into legal issues for committing crimes. Ultimately, their chickens may come home to roost.
5. Rewarding incompetence and lack of accountability: Bad leaders can sometimes be so disconnected as to refuse to see toxic or incompetent employees also poisoning the workplace around them, even if the leaders themselves are not engaging in those behaviors directly. If employees see a leader ignore or even reward and protect bad behavior, their morale and dissatisfaction will foment accordingly, and they will understandably blame the leader for their negative colleague’s running amok.
6. Lack of general support and mentoring: Leaders can sometimes be negative through indifference; if they don’t take time to nurture or help others under them develop their own career tracks or paths for future development, employees will feel stagnant and will also not work to their full potential. Also opportunities for mentoring need to be communicated and distributed fairly and not cherrypicked for grooming members of “the old boys’ club” only. Employees can easily see when they are picked last for the team in gym.
7. Cliquishness: Insecure leaders will often surround themselves with a small cadre of “yes” people who parrot and mirror themselves completely, leaving everyone else to feel like the uncool kids in middle school at best, or in line for the chopping block at worst. Cliquish behavior causes dissent and splitting within an organization, and breeds resentment. General unity and diversity and openness of perspectives within an inner circle, and fluidity with all employee levels should be a more harmonious goal.
8. Bullying and harassment: In the worst-case scenario, a leader may become frankly abusive and belittling to people around them, using attacking or foul language or threats or coercion. This behavior should not be condoned at any level of any organization.
Overall, leaders have to be held to a higher standard since they are responsible not just for themselves, but for the people they work together with. They are the ones who have the decision-making power to institute positive and helpful dynamics in the people in a workplace; but sadly, there are many times, past and present, where they choose to use power to just exert their own sense of control or self-serving goals. That misuse of power can easily trickle down into their employees’ psyches, causing incredible distress, betrayal, anger, and eventually can even lead to frank mental illnesses like depression, anxiety, even trauma. For those who see the signs above of a toxic leader and/or toxic work culture, it may be worth considering cutting your losses if at all financially or situationally feasible and looking elsewhere. And for those who cannot leave, it may be worth seeking out available resources like grievance boards, trusted coworkers and managers, employee assistance programs (EAP), and outside formal psychotherapy and/or mental health resources to help cope with difficult work situations and not feel isolated or alone.
Hopefully, greater discussion and awareness of workplace mental health issues and the types of healthy leadership that can foster a well workplace will continue to grow, given how much the workplace means to many of us.