Counselling in Mount Martha, VIC

Photo of Ebb to Flow Counselling service, Counsellor in Mount Martha, VIC
Ebb to Flow Counselling service
Counsellor, MC, ACA-L4
Verified Verified
Mount Martha, VIC 3934
A professional face to face and online counselling service on the Mornington Peninsula. Life has a constant ebb and flow. There are times where everything seems to be smooth and worry free, then, for a variety of reasons we can feel knocked about with constant challenges. Similar to getting caught in the surf, it may feel like it is hard to catch a break and get onto steady ground. We are here to help and support you to find your flow.
A professional face to face and online counselling service on the Mornington Peninsula. Life has a constant ebb and flow. There are times where everything seems to be smooth and worry free, then, for a variety of reasons we can feel knocked about with constant challenges. Similar to getting caught in the surf, it may feel like it is hard to catch a break and get onto steady ground. We are here to help and support you to find your flow.
(03) 5907 3930 View (03) 5907 3930
Photo of Alyona Cerfontyne, Counsellor in Mount Martha, VIC
Alyona Cerfontyne
Counsellor, ACA-L2
Verified Verified
Mount Martha, VIC 3934
I help couples and individuals re-discover their relationships and build stronger connections that bring joy and fulfilment. Instead of simply talking about issues you are dealing with, we will learn practical, effective communication tools that can transform your conversations and help you break through gridlocked issues. And if you feel disconnected from your partner, we will use research-based methods of strengthening your connection so that you can feel closer again.
I help couples and individuals re-discover their relationships and build stronger connections that bring joy and fulfilment. Instead of simply talking about issues you are dealing with, we will learn practical, effective communication tools that can transform your conversations and help you break through gridlocked issues. And if you feel disconnected from your partner, we will use research-based methods of strengthening your connection so that you can feel closer again.
(08) 9126 9144 View (08) 9126 9144
Photo of Kym Anderton, Counsellor in Mount Martha, VIC
Kym Anderton
Counsellor, PACFA
Verified Verified
Mount Martha, VIC 3934
The essence of my therapy is in building solid, safe relationships collaboratively with my clients, catering to the unique needs of each person in a non-judgmental way. Rather than tell someone what they need, I prefer a merging of minds to make meaningful and sustainable differences. Together we explore resources to overcome adversity and suffering whilst learning to accept and adapt to the complicated facets of life where required. My therapeutic approach is also rooted in a deep exploration of early life experiences, with a focus on understanding and facilitating the healing of trauma or patterned behaviour.
The essence of my therapy is in building solid, safe relationships collaboratively with my clients, catering to the unique needs of each person in a non-judgmental way. Rather than tell someone what they need, I prefer a merging of minds to make meaningful and sustainable differences. Together we explore resources to overcome adversity and suffering whilst learning to accept and adapt to the complicated facets of life where required. My therapeutic approach is also rooted in a deep exploration of early life experiences, with a focus on understanding and facilitating the healing of trauma or patterned behaviour.
(03) 5910 3030 View (03) 5910 3030
Photo of Waterfront Counselling, Counsellor in Mount Martha, VIC
Waterfront Counselling
Counsellor, ACA-L2
Verified Verified
Mount Martha, VIC 3934
I love helping people to find their inner peace, to understand themselves enabling them to live a happy life and have happy relationships. I especially love helping men to become emotionally intelligent, to become better communicators, fathers and partners. I am experienced in couples counselling assisting my clients to see their situation through more enlightening and empowering perspectives; training couples and singles how to express vulnerability – i.e. feelings, needs and wants – in a constructive and authentic way; offering practical and down to earth advice.
I love helping people to find their inner peace, to understand themselves enabling them to live a happy life and have happy relationships. I especially love helping men to become emotionally intelligent, to become better communicators, fathers and partners. I am experienced in couples counselling assisting my clients to see their situation through more enlightening and empowering perspectives; training couples and singles how to express vulnerability – i.e. feelings, needs and wants – in a constructive and authentic way; offering practical and down to earth advice.
(08) 9126 9257 View (08) 9126 9257
Photo of Jacqui Snooks, Counsellor in Mount Martha, VIC
Jacqui Snooks
Counsellor, ACA-L2
Verified Verified
Mount Martha, VIC 3934
I am a psychotherapist and counsellor and the founder and Clinical Director of Haven Counselling and Psychotherapy. I offer a safe and confidential space to help you work through and resolve the issues you are facing which bring you to therapy. Working collaboratively, I help my clients establish more balance, connection, understanding and a greater sense of well-being in their lives. I specialise in helping people manage a range of issues including: relationship breakdowns, loss, depression, trauma, PTSD, addictions, stress and anxiety. Work with me to discover the tools needed to live a more satisfying life right now.
I am a psychotherapist and counsellor and the founder and Clinical Director of Haven Counselling and Psychotherapy. I offer a safe and confidential space to help you work through and resolve the issues you are facing which bring you to therapy. Working collaboratively, I help my clients establish more balance, connection, understanding and a greater sense of well-being in their lives. I specialise in helping people manage a range of issues including: relationship breakdowns, loss, depression, trauma, PTSD, addictions, stress and anxiety. Work with me to discover the tools needed to live a more satisfying life right now.
(08) 9126 9430 View (08) 9126 9430
Photo of Lauren Michelle Ban, Psychologist in Mount Martha, VIC
Lauren Michelle Ban
Psychologist, PhD, PsyBA - Clin. Psych
Verified Verified
1 Endorsed
Mount Martha, VIC 3934
I am interested in helping clients live their best life by helping them process and integrate past traumas. My practice is inspired by Internal Family Systems therapy (IFS) and involves helping people identify and accept different parts of themselves in order to heal parts that are wounded. I have worked in the field of trauma for over 10 years, in private practice, as a researcher and as a Counsellor/Advocate for the Victorian Centre for Survivors of Torture and Trauma.
I am interested in helping clients live their best life by helping them process and integrate past traumas. My practice is inspired by Internal Family Systems therapy (IFS) and involves helping people identify and accept different parts of themselves in order to heal parts that are wounded. I have worked in the field of trauma for over 10 years, in private practice, as a researcher and as a Counsellor/Advocate for the Victorian Centre for Survivors of Torture and Trauma.
(03) 5907 5849 View (03) 5907 5849
Photo of ArchStone Creative, Counsellor in Mount Martha, VIC
ArchStone Creative
Counsellor, ACA-L1
Verified Verified
Mount Martha, VIC 3934
Life throws all sorts of curveballs. It's a necessary skill to be able to dodge or deal with them before things fall to pieces and these skills can be learned! And if it's too late for that, I can help you to pick up the pieces and put them back together in a way that creates a stronger and more connected you.
Life throws all sorts of curveballs. It's a necessary skill to be able to dodge or deal with them before things fall to pieces and these skills can be learned! And if it's too late for that, I can help you to pick up the pieces and put them back together in a way that creates a stronger and more connected you.
(03) 5907 1103 View (03) 5907 1103
Photo of Looking Forward Counselling & Hypnotherapy, Counsellor in Mount Martha, VIC
Looking Forward Counselling & Hypnotherapy
Counsellor, ACA-L4
Verified Verified
1 Endorsed
Mount Martha, VIC 3934
I employ an evidence-based, multi-faceted approach, working with you to create the next chapter. A qualified and registered Counsellor, based in the Mornington Peninsula, who skilfully supports adolescents, adults and relationships. Helping you navigate the path to find your purpose, reframe concerns and look forward to an improved relationship with yourself and others. Passionate about empowering you to develop a set of tools to help you become your own coach. Supporting a wide range of concerns including: Anxiety, Stress, Depression, Self-esteem, Confidence, Grief, Conflict, Anger, Eating Disorder behaviour management
I employ an evidence-based, multi-faceted approach, working with you to create the next chapter. A qualified and registered Counsellor, based in the Mornington Peninsula, who skilfully supports adolescents, adults and relationships. Helping you navigate the path to find your purpose, reframe concerns and look forward to an improved relationship with yourself and others. Passionate about empowering you to develop a set of tools to help you become your own coach. Supporting a wide range of concerns including: Anxiety, Stress, Depression, Self-esteem, Confidence, Grief, Conflict, Anger, Eating Disorder behaviour management
(08) 9126 9332 View (08) 9126 9332
Photo of Somatic Synergy, Psychotherapist in Mount Martha, VIC
Somatic Synergy
Psychotherapist, PACFA
Verified Verified
Mount Martha, VIC 3934
I support people to resolve deeply held patterns of trauma or stress related disorders that play havoc on the nervous system. These patterns and disruptions can often hold you back from fully expressing yourself or reaching your optimum levels of health and vitality. Maybe you have had stubborn health issues or an unresolved trauma that keeps playing out in your personal and professional relationships or you have a burning desire to step out and tread your own path but something is holding you back and you don't know how or where to start?
I support people to resolve deeply held patterns of trauma or stress related disorders that play havoc on the nervous system. These patterns and disruptions can often hold you back from fully expressing yourself or reaching your optimum levels of health and vitality. Maybe you have had stubborn health issues or an unresolved trauma that keeps playing out in your personal and professional relationships or you have a burning desire to step out and tread your own path but something is holding you back and you don't know how or where to start?
(03) 6118 7115 View (03) 6118 7115
Photo of Dr Jessica Lee Leskowski, Psychotherapist in Mount Martha, VIC
Dr Jessica Lee Leskowski
Psychotherapist, MBBS, PACFA
Verified Verified
1 Endorsed
Mount Martha, VIC 3934
I help women reclaim their voice, worth, and power after trauma. It is a sign of strength to reach out for support. If you are in need of a safe space to process big emotions, a grounding presence and tools to help bring your nervous system back into balance, or an ally to explore your deeper dreams and parts, I would be honoured to accompany you for the next part of your journey. I have been where you are and know that true transformative healing is possible. I teach the essential practices to restore safety and wellbeing.
I help women reclaim their voice, worth, and power after trauma. It is a sign of strength to reach out for support. If you are in need of a safe space to process big emotions, a grounding presence and tools to help bring your nervous system back into balance, or an ally to explore your deeper dreams and parts, I would be honoured to accompany you for the next part of your journey. I have been where you are and know that true transformative healing is possible. I teach the essential practices to restore safety and wellbeing.
(03) 5909 9330 View (03) 5909 9330
Photo of Aila Copland, Psychologist in Mount Martha, VIC
Aila Copland
Psychologist, MAPS
Verified Verified
Mount Martha, VIC 3934
I’m a psychologist in clinical practice on Mornington Peninsula for some 20 years now. I see adults (20+) as well as older adults (65+) and couples.
I’m a psychologist in clinical practice on Mornington Peninsula for some 20 years now. I see adults (20+) as well as older adults (65+) and couples.
(03) 6120 6362 View (03) 6120 6362
Photo of Benjamin Watkins, Counsellor in Mount Martha, VIC
Benjamin Watkins
Counsellor, PACFA
Verified Verified
2 Endorsed
Mount Martha, VIC 3934
Waitlist for new clients
Benjamin is the Director and primary counsellor at Watkins Therapy Group (WTG). WTG offers counselling Australia-wide via telehealth and in-person appointments in limited locations nationally. Benjamin is available in Franktson Vic or via telehealth. Sessions are bookable online via the website. Please note: Counsellors do not work with MHCP or offer services under Medicare in Australia and therefore you are required to self-fund. If Benjamin is not the right fit for you please speak to our team about the other therapists at WTG who may be better suited for your needs. NDIS clients welcome.
Benjamin is the Director and primary counsellor at Watkins Therapy Group (WTG). WTG offers counselling Australia-wide via telehealth and in-person appointments in limited locations nationally. Benjamin is available in Franktson Vic or via telehealth. Sessions are bookable online via the website. Please note: Counsellors do not work with MHCP or offer services under Medicare in Australia and therefore you are required to self-fund. If Benjamin is not the right fit for you please speak to our team about the other therapists at WTG who may be better suited for your needs. NDIS clients welcome.
(03) 5909 9631 View (03) 5909 9631
Photo of Melissa Jane Freedman, Psychotherapist in Mount Martha, VIC
Melissa Jane Freedman
Psychotherapist, PACFA
Verified Verified
Mount Martha, VIC 3934
A registered psychotherapist, Melissa has a Master’s Degree in Counselling and Psychotherapy and is registered with the Psychotherapy and Counselling Federation of Australia (PACFA), and the Australian Counselling Association (ACA). Melissa uses a range of evidenced based approaches, tailoring the therapy to best suit the individual needs of her clients.
A registered psychotherapist, Melissa has a Master’s Degree in Counselling and Psychotherapy and is registered with the Psychotherapy and Counselling Federation of Australia (PACFA), and the Australian Counselling Association (ACA). Melissa uses a range of evidenced based approaches, tailoring the therapy to best suit the individual needs of her clients.
(03) 9070 3508 View (03) 9070 3508
Photo of Melissa Rowe, Clinical Social Work/Therapist in Mount Martha, VIC
Melissa Rowe
Clinical Social Work/Therapist, AMHSW
Verified Verified
Mount Martha, VIC 3934
Hi! I'm an Accredited Mental Health Social Worker with 2 decades experience working with a variety of clients. I work with children, adolescents, families and also individuals and in particular women. I work in a holistic manner; not only do I recognise the mind body connection but also acknowledges the system in which the child or family functions, never looking at a behaviour or symptom in isolation. I support individuals to overcome challenges in their lives, from relationships to navigating life transitions.
Hi! I'm an Accredited Mental Health Social Worker with 2 decades experience working with a variety of clients. I work with children, adolescents, families and also individuals and in particular women. I work in a holistic manner; not only do I recognise the mind body connection but also acknowledges the system in which the child or family functions, never looking at a behaviour or symptom in isolation. I support individuals to overcome challenges in their lives, from relationships to navigating life transitions.
(03) 5905 9745 View (03) 5905 9745
Photo of Brooke Harris, Psychologist in Mount Martha, VIC
Brooke Harris
Psychologist, PsyBA General
Verified Verified
Mount Martha, VIC 3934
Not accepting new clients
Brooke is passionate about providing assessment and therapy that is evidence based, ethical, flexible, informative and personalised to the individual’s needs. She uses a trauma informed and culturally inclusive lens drawing on her training and expertise in Psychological Assessment, Trauma Focused Cognitive behavioural therapy (TF-CBT) ,Cognitive Processing Therapy (CPT) Cognitive Behaviour Therapy (CBT), Mindfulness, Acceptance and Commitment Therapy (ACT) , Narrative Therapy, Sensory Motor Psychotherapy, Solution Focused Brief Therapy (SFBT) and Creative Art therapy.
Brooke is passionate about providing assessment and therapy that is evidence based, ethical, flexible, informative and personalised to the individual’s needs. She uses a trauma informed and culturally inclusive lens drawing on her training and expertise in Psychological Assessment, Trauma Focused Cognitive behavioural therapy (TF-CBT) ,Cognitive Processing Therapy (CPT) Cognitive Behaviour Therapy (CBT), Mindfulness, Acceptance and Commitment Therapy (ACT) , Narrative Therapy, Sensory Motor Psychotherapy, Solution Focused Brief Therapy (SFBT) and Creative Art therapy.
(03) 5905 7095 View (03) 5905 7095
Photo of Kirra Caldwell, Psychologist in Mount Martha, VIC
Kirra Caldwell
Psychologist, MPsych, PsyBA Endorsed
Verified Verified
Mount Martha, VIC 3934
Kirra is an AHPRA endorsed clinical psychologist and a member of the Australian Psychological Society. Kirra works with children, adolescents and adults with a diverse range of presentations and psychological problems. Kirra completes learning assessments, Autism assessments, behavioural assessments and also works with depression, anxiety, general counselling and grief. Appointments are generally school hours.
Kirra is an AHPRA endorsed clinical psychologist and a member of the Australian Psychological Society. Kirra works with children, adolescents and adults with a diverse range of presentations and psychological problems. Kirra completes learning assessments, Autism assessments, behavioural assessments and also works with depression, anxiety, general counselling and grief. Appointments are generally school hours.
(03) 9068 6074 View (03) 9068 6074
Photo of Rewire Psychology , Psychologist in Mount Martha, VIC
Rewire Psychology
Psychologist, PsyBA - Couns. Psych.
Verified Verified
Mount Martha, VIC 3934
We all experience some problems in our day-to-day lives.When problems we face impact our physical & emotional well-being & our quality of life, it is helpful to reach out to someone for support. Pri provides counselling to young children, adolescents, & adults. She can help with stress management, anxiety, behaviour management, body image concerns, bullying, depression, grief, gender & sexuality, neurodevelopmental differences, NDIS support, parents’ separation & divorce, school attendance & trauma. She also provides counselling to adults experiencing anxiety, separation, grief and loss, parenting support, and family conflict.
We all experience some problems in our day-to-day lives.When problems we face impact our physical & emotional well-being & our quality of life, it is helpful to reach out to someone for support. Pri provides counselling to young children, adolescents, & adults. She can help with stress management, anxiety, behaviour management, body image concerns, bullying, depression, grief, gender & sexuality, neurodevelopmental differences, NDIS support, parents’ separation & divorce, school attendance & trauma. She also provides counselling to adults experiencing anxiety, separation, grief and loss, parenting support, and family conflict.
(03) 5905 7130 View (03) 5905 7130
Photo of Newday Counselling, Counsellor in Mount Martha, VIC
Newday Counselling
Counsellor, ACA-L2
Verified Verified
Mount Martha, VIC 3934
I am a caring and supportive therapist with whom you can trust in your time of need. I studied at the Australian Institute of Family and Individual Counselling, a member of the Australian Counsellors Association (ACA) and the Couples Institute (USA). I hold an Advanced Diploma in Individual and Family Counselling, an accredited CAP Money Coach and an accredited Prepare and Enrich pre-marriage and marriage counsellor.
I am a caring and supportive therapist with whom you can trust in your time of need. I studied at the Australian Institute of Family and Individual Counselling, a member of the Australian Counsellors Association (ACA) and the Couples Institute (USA). I hold an Advanced Diploma in Individual and Family Counselling, an accredited CAP Money Coach and an accredited Prepare and Enrich pre-marriage and marriage counsellor.
(03) 5905 9981 View (03) 5905 9981
Photo of Irene Ferri, Counsellor in Mount Martha, VIC
Irene Ferri
Counsellor, ACA-L2
Verified Verified
Mount Martha, VIC 3934
I am a humanistic and relational counsellor. My focus is to meet the needs of each unique client. I form strong collaborative bonds with clients and understand the influence their past experiences and relationships have on their current lives. I'm successful in resolving issues through positive reinforcement and constructive counselling. Some of the issues I work with: relationship issues, anxiety, depression, self-esteem, relocation, impact of abuse and trauma, grief and bereavement.
I am a humanistic and relational counsellor. My focus is to meet the needs of each unique client. I form strong collaborative bonds with clients and understand the influence their past experiences and relationships have on their current lives. I'm successful in resolving issues through positive reinforcement and constructive counselling. Some of the issues I work with: relationship issues, anxiety, depression, self-esteem, relocation, impact of abuse and trauma, grief and bereavement.
(03) 5905 9759 View (03) 5905 9759
Photo of Luke Carolan, Psychologist in Mount Martha, VIC
Luke Carolan
Psychologist, PsyBA General
Verified Verified
Mount Martha, VIC 3934  (Online Only)
I enjoy helping adolescent and adult clients discover there is an alternative to the life of distress and discomfort quite often being experienced in the lead up to engaging with mental health support. I work with people who are experiencing low mood and/or low motivation, difficulties adjusting, stress, anger, confusion or worry, to empower them to discover their strengths whilst developing insight into their presentation. I also offer ADHD assessment at a location in Frankston.
I enjoy helping adolescent and adult clients discover there is an alternative to the life of distress and discomfort quite often being experienced in the lead up to engaging with mental health support. I work with people who are experiencing low mood and/or low motivation, difficulties adjusting, stress, anger, confusion or worry, to empower them to discover their strengths whilst developing insight into their presentation. I also offer ADHD assessment at a location in Frankston.
(03) 5909 9935 View (03) 5909 9935

How does your Counsellor compare?

Number of Counsellors in Mount Martha, VIC

20+

Average cost per session

$140

Counsellors in Mount Martha, VIC who prioritize treating:

91% Self Esteem
91% Stress
86% Depression
86% Anxiety
82% Relationship Issues
82% Life Transitions
77% Coping Skills

Average years in practice

10 Years

Top 3 insurances accepted

50% Medibank Private
43% Bupa
43% Medicare Rebates

How Counsellors in Mount Martha, VIC see their clients

96% In Person and Online
4% Online Only

Gender breakdown

75% Female
25% Male
FAQs - About Therapy and Counselling

How can I find a therapist in Mount Martha?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.