Counselling in Robina, QLD

Photo of Inner Healing Counselling , Clinical Social Work/Therapist in Robina, QLD
Inner Healing Counselling
Clinical Social Work/Therapist, MA, AMHSW
Verified Verified
Robina, QLD 4226  (Online Only)
I work with clients who experience anxiety, stress, trauma, abuse, PTSD, relationship issues, chronic illness, injury, grief, workplace issues and life changes. Clients often find it helpful to explore their individual needs and personal goals. Everyone deserves to feel heard and understood. Clients I work with highly value empathy, compassion, collaboration and feeling safe in the counselling space to build a therapeutic alliance together. Nurturing self compassion is often helpful and leads to better treatment progress and outcomes.
I work with clients who experience anxiety, stress, trauma, abuse, PTSD, relationship issues, chronic illness, injury, grief, workplace issues and life changes. Clients often find it helpful to explore their individual needs and personal goals. Everyone deserves to feel heard and understood. Clients I work with highly value empathy, compassion, collaboration and feeling safe in the counselling space to build a therapeutic alliance together. Nurturing self compassion is often helpful and leads to better treatment progress and outcomes.
(08) 7008 7023 View (08) 7008 7023
Photo of The Lakeside Rooms, Psychologist in Robina, QLD
The Lakeside Rooms
Psychologist, MAPS
Verified Verified
Robina, QLD 4226
Lakeside Rooms is a highly regarded and prominent practice of Psychologists and Psychiatrists. Practitioners and support staff have been working together since 2000 to provide a safe, private, and welcoming environment for the community of the Gold Coast and the surrounds. Lakeside Practitioners believe the right match is important and good rapport is critical. Each Practitioner operates their practice independently from the Lakeside Rooms space, ensuring the balance of confidentiality and collaboration in the best interests of the client.
Lakeside Rooms is a highly regarded and prominent practice of Psychologists and Psychiatrists. Practitioners and support staff have been working together since 2000 to provide a safe, private, and welcoming environment for the community of the Gold Coast and the surrounds. Lakeside Practitioners believe the right match is important and good rapport is critical. Each Practitioner operates their practice independently from the Lakeside Rooms space, ensuring the balance of confidentiality and collaboration in the best interests of the client.
(03) 6468 9686 View (03) 6468 9686
Photo of Dr Tracey Hunter, Psychologist in Robina, QLD
Dr Tracey Hunter
Psychologist, PhD, MACPA
Verified Verified
Robina, QLD 4226
Waitlist for new clients
I provide schema coaching to fellow therapists and parents who want to focus on their own wellbeing and emotional health. I explore the lifelong schemas that cause stress at home and work: unrelenting standards, self-sacrifice, emotional deprivation, subjugation and approval-seeking. My clients come with a feeling of imbalance, wondering if they must sacrifice their own joy, mood and energy in order to succeed in their careers & relationships. I enjoy guiding my clients back to their true self, by being kind to themselves, and learning how to tolerate short-term guilt and interpersonal tension to achieve lasting contentment.
I provide schema coaching to fellow therapists and parents who want to focus on their own wellbeing and emotional health. I explore the lifelong schemas that cause stress at home and work: unrelenting standards, self-sacrifice, emotional deprivation, subjugation and approval-seeking. My clients come with a feeling of imbalance, wondering if they must sacrifice their own joy, mood and energy in order to succeed in their careers & relationships. I enjoy guiding my clients back to their true self, by being kind to themselves, and learning how to tolerate short-term guilt and interpersonal tension to achieve lasting contentment.
(08) 7831 0963 View (08) 7831 0963
Photo of Healing Hearts Counselling, Counsellor in Robina, QLD
Healing Hearts Counselling
Counsellor, PACFA
Verified Verified
1 Endorsed
Robina, QLD 4226
Healing Hearts Counselling is a private counselling service that supports children, teens, individuals and families that have experienced trauma or are trying to navigate difficult life challenges. Melanie loves working and supporting children, teens, families and adults around issues related to life transitions, identity formation, trauma, anxiety and emotional regulation.
Healing Hearts Counselling is a private counselling service that supports children, teens, individuals and families that have experienced trauma or are trying to navigate difficult life challenges. Melanie loves working and supporting children, teens, families and adults around issues related to life transitions, identity formation, trauma, anxiety and emotional regulation.
(08) 6017 5814 View (08) 6017 5814
Photo of Ellie McInerney, Psychologist in Robina, QLD
Ellie McInerney
Psychologist, MPsych, PsyBA General
Verified Verified
Robina, QLD 4226
I have experience working across public and private mental health sectors with individuals across the lifespan with a range of complex mental health concerns. I believe in providing person-centred care for all individuals, utilising a range of evidence-based therapies.
I have experience working across public and private mental health sectors with individuals across the lifespan with a range of complex mental health concerns. I believe in providing person-centred care for all individuals, utilising a range of evidence-based therapies.
(07) 3186 8624 View (07) 3186 8624
Photo of Neutral Zone Counselling, Counsellor in Robina, QLD
Neutral Zone Counselling
Counsellor, ACA-L1
Verified Verified
Robina, QLD 4226
Neutral Zone counselling has been created to provide a compassionate, safe, non-judgmental space where my priority for you is to feel respected, supported & understood. A safe environment for anyone over 18 navigating difficult times, experiencing life-changing events including separation/divorce, grief & loss, depression & anxiety. Additionally, I provide leadership support, collaborating with high-achieving business individuals creating realistic goals to achieve work-life balance & manifesting success in their private & professional lives. As a Counsellor, Wellness coach & Level 1 Irest teacher, my approach is Holistic.
Neutral Zone counselling has been created to provide a compassionate, safe, non-judgmental space where my priority for you is to feel respected, supported & understood. A safe environment for anyone over 18 navigating difficult times, experiencing life-changing events including separation/divorce, grief & loss, depression & anxiety. Additionally, I provide leadership support, collaborating with high-achieving business individuals creating realistic goals to achieve work-life balance & manifesting success in their private & professional lives. As a Counsellor, Wellness coach & Level 1 Irest teacher, my approach is Holistic.
(08) 6835 6366 View (08) 6835 6366
Photo of Natasha Petherick, Psychologist in Robina, QLD
Natasha Petherick
Psychologist, MA, PsyBA General
Verified Verified
Robina, QLD 4226
At Bela Menso Brain and Behaviour Centre, we address the needs of children, adolescents, adults and their families in a clinical practice setting while working to improve the psychological aspects of illness and injury. We also conduct evidence-based assessments, working with a wide range of extensive neurological assessments and testing techniques. We are psychology clinic located in Robina, on the Gold Coast and have a capable and professional team to help focuses on psychological well-being.
At Bela Menso Brain and Behaviour Centre, we address the needs of children, adolescents, adults and their families in a clinical practice setting while working to improve the psychological aspects of illness and injury. We also conduct evidence-based assessments, working with a wide range of extensive neurological assessments and testing techniques. We are psychology clinic located in Robina, on the Gold Coast and have a capable and professional team to help focuses on psychological well-being.
(08) 7948 9485 View (08) 7948 9485
Photo of Shuktika Bose, Psychologist in Robina, QLD
Shuktika Bose
Psychologist, MPsych, Assoc MAPS
Verified Verified
Robina, QLD 4226  (Online Only)
Hi there! My name is Shuktika, and I'm a Clinical Psychologist who supports Australians through life's ups and downs via Telehealth. I'm also an evidence-based researcher and tertiary educator. My main areas of clinical interest are goal setting and habits, assertiveness and communication, anxiety management, and the psychology of money. I have a flexible therapeutic style that draws from several major theoretical approaches to psychotherapy.
Hi there! My name is Shuktika, and I'm a Clinical Psychologist who supports Australians through life's ups and downs via Telehealth. I'm also an evidence-based researcher and tertiary educator. My main areas of clinical interest are goal setting and habits, assertiveness and communication, anxiety management, and the psychology of money. I have a flexible therapeutic style that draws from several major theoretical approaches to psychotherapy.
(08) 6029 4116 View (08) 6029 4116
Photo of ADHD Family Focus, Psychologist in Robina, QLD
ADHD Family Focus
Psychologist, PsychD, PsyBA General
Verified Verified
Robina, QLD 4226
Waitlist for new clients
Do you or your child understand what ADHD actually is? The more you understand about the symptoms and characteristics of ADHD the better you can learn skills to manage it. Perhaps you need support in learning to manage your Executive Functions for daily living, perhaps you need support in understanding how to better respond to your child with ADHD? Or perhaps you need support in managing relationships, personally or professionally, as people with ADHD tend to struggle with?
Do you or your child understand what ADHD actually is? The more you understand about the symptoms and characteristics of ADHD the better you can learn skills to manage it. Perhaps you need support in learning to manage your Executive Functions for daily living, perhaps you need support in understanding how to better respond to your child with ADHD? Or perhaps you need support in managing relationships, personally or professionally, as people with ADHD tend to struggle with?
(08) 7665 8703 View (08) 7665 8703
Photo of DrChristine Ellisdon, Psychologist in Robina, QLD
DrChristine Ellisdon
Psychologist, PsychD, MAPS
Verified Verified
Robina, QLD 4226
Many people experience a fundamental struggle with truly understanding themselves, the relationships they have with others and the difficulties they have experienced in life. This can lead to the development of self defeating behaviour patterns, self critical tendencies, and unhelpful belief systems, which are features of many mental health conditions. Counselling can be an empowering process that can help you develop a deeper understanding of the symptoms you experience to help you get back into the driver's seat of your life rather than being a passenger to these patterns.
Many people experience a fundamental struggle with truly understanding themselves, the relationships they have with others and the difficulties they have experienced in life. This can lead to the development of self defeating behaviour patterns, self critical tendencies, and unhelpful belief systems, which are features of many mental health conditions. Counselling can be an empowering process that can help you develop a deeper understanding of the symptoms you experience to help you get back into the driver's seat of your life rather than being a passenger to these patterns.
(03) 9008 1947 View (03) 9008 1947
Photo of Brighter Beginnings Psychology & Wellbeing , Psychologist in Robina, QLD
Brighter Beginnings Psychology & Wellbeing
Psychologist, PsyBA General
Verified Verified
Robina, QLD 4226
Having a baby is often a time of transition and stress. Brighter Beginnings Psychology & Wellbeing is a dedicated perinatal practice. We work with women and their families, pre-conception, throughout pregnancy and into the years following the birth of a baby.
Having a baby is often a time of transition and stress. Brighter Beginnings Psychology & Wellbeing is a dedicated perinatal practice. We work with women and their families, pre-conception, throughout pregnancy and into the years following the birth of a baby.
(02) 5944 1394 View (02) 5944 1394
Photo of Pamela Chetty (Gold Coast), Counsellor in Robina, QLD
Pamela Chetty (Gold Coast)
Counsellor, MSc, ACA-L4
Verified Verified
Robina, QLD 4226
Healthy relationships are an integral part of living a fulfilled life. When we face life’s challenges, however, we may resort to unhealthy ways of dealing with it like belittling each other or not validating a partner’s emotions (to name a few). Couples counselling is an extremely useful tool for repairing and strengthening your relationship. As your couples/sex therapist, I can help with: Reconnecting to create security and safety in the relationship; Rebuilding trust and safety after an affair/infidelity; Communication issues; Couple goals/vision; Sex and intimacy issues; Parenting issues; Co-parenting; Separation and transition.
Healthy relationships are an integral part of living a fulfilled life. When we face life’s challenges, however, we may resort to unhealthy ways of dealing with it like belittling each other or not validating a partner’s emotions (to name a few). Couples counselling is an extremely useful tool for repairing and strengthening your relationship. As your couples/sex therapist, I can help with: Reconnecting to create security and safety in the relationship; Rebuilding trust and safety after an affair/infidelity; Communication issues; Couple goals/vision; Sex and intimacy issues; Parenting issues; Co-parenting; Separation and transition.
(07) 2801 7207 View (07) 2801 7207
Photo of David Hennessy, Psychologist in Robina, QLD
David Hennessy
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Robina, QLD 4226
I am humbled and privileged to accompany clients on a journey through private perceptions, memories, thoughts, beliefs, hopes, dreams, and fears while we work together on building understanding, resilience, and resourcefulness in the private storm of their internal lives. Mental health struggles are mostly invisible, and the visible parts are rarely consistent with the internal struggle. Clinical & General Psychology - Member of the Australian Psychological Society & Fellow of the College of Clinical Psychology- NDIS Registered- Complex Mental Health Presentations-Availability.
I am humbled and privileged to accompany clients on a journey through private perceptions, memories, thoughts, beliefs, hopes, dreams, and fears while we work together on building understanding, resilience, and resourcefulness in the private storm of their internal lives. Mental health struggles are mostly invisible, and the visible parts are rarely consistent with the internal struggle. Clinical & General Psychology - Member of the Australian Psychological Society & Fellow of the College of Clinical Psychology- NDIS Registered- Complex Mental Health Presentations-Availability.
(07) 4519 1064 View (07) 4519 1064
Photo of Daniel McStay, Psychologist in Robina, QLD
Daniel McStay
Psychologist, PsychD, PsyBA General
Verified Verified
Robina, QLD 4226
Hi, my name's Danny and i'm a Registered Psychologist. Sometimes we all need a little bit of help. My goal is to assist others on their journey towards personal growth, self-discovery and mental wellbeing. I provide a safe and confidential space to explore your thoughts, emotions and behaviours.
Hi, my name's Danny and i'm a Registered Psychologist. Sometimes we all need a little bit of help. My goal is to assist others on their journey towards personal growth, self-discovery and mental wellbeing. I provide a safe and confidential space to explore your thoughts, emotions and behaviours.
(02) 5016 9927 View (02) 5016 9927
Photo of Paul Moorhead, Counsellor in Robina, QLD
Paul Moorhead
Counsellor, ACA-L1
Verified Verified
Robina, QLD 4226
My person-centered approach aims at accepting and appreciating each individual's unique experience. This includes understanding how physiological processes influence our mental and cognitive processes to guide behaviours. I'm particularly passionate about how developments in technology are helping us understand the brain and its function to assist in de-stigmatizing, uncovering and offering more treatments for mental health. This is helpful for individuals seeking support in their journey with anxiety, depression, ASD, ADHD, PTSD, Traumatic Brain Injury and other conditions.
My person-centered approach aims at accepting and appreciating each individual's unique experience. This includes understanding how physiological processes influence our mental and cognitive processes to guide behaviours. I'm particularly passionate about how developments in technology are helping us understand the brain and its function to assist in de-stigmatizing, uncovering and offering more treatments for mental health. This is helpful for individuals seeking support in their journey with anxiety, depression, ASD, ADHD, PTSD, Traumatic Brain Injury and other conditions.
(02) 5605 6222 View (02) 5605 6222
Photo of Natasha Denny, Psychologist in Robina, QLD
Natasha Denny
Psychologist, PsyBA General
Verified Verified
Robina, QLD 4226
Hi, My name is Tash and I'm a registered psychologist. I am dedicated and committed to creating a nurturing and non-judgemental environment for my clients. I believe in working from a holistic approach to assist clients to navigate life's complexities, build resilience, and facilitate positive change. I have worked in unique environments including with children, adolescents, and adults both in the community and in correctional centres. I currently work in private practice, high schools, and with NDIS participants.
Hi, My name is Tash and I'm a registered psychologist. I am dedicated and committed to creating a nurturing and non-judgemental environment for my clients. I believe in working from a holistic approach to assist clients to navigate life's complexities, build resilience, and facilitate positive change. I have worked in unique environments including with children, adolescents, and adults both in the community and in correctional centres. I currently work in private practice, high schools, and with NDIS participants.
(03) 8771 5438 View (03) 8771 5438
Photo of Trusting Connections Counselling, Counsellor in Robina, QLD
Trusting Connections Counselling
Counsellor, ACA-L1
Verified Verified
Robina, QLD 4226
At Trusting Connections we offer individual and small group experiential sessions within a tranquil and peaceful setting in the beautiful Hinterland of Mudgeeraba. The space provides a safe and non-judgemental environment to allow exploration of self and processes to naturally unfold. Our services include Equine Assisted Therapy, Sand tray Counselling and Counselling though Expressive Play, all unique and highly engaging models, suited to all ages and diversity. An accredited mental health practitioner is able to support you through a wide range of challenges and a variety of concerns, to address your personal and therapeutic goals.
At Trusting Connections we offer individual and small group experiential sessions within a tranquil and peaceful setting in the beautiful Hinterland of Mudgeeraba. The space provides a safe and non-judgemental environment to allow exploration of self and processes to naturally unfold. Our services include Equine Assisted Therapy, Sand tray Counselling and Counselling though Expressive Play, all unique and highly engaging models, suited to all ages and diversity. An accredited mental health practitioner is able to support you through a wide range of challenges and a variety of concerns, to address your personal and therapeutic goals.
(08) 8004 6002 View (08) 8004 6002
Photo of Wisemind & Body, Psychologist in Robina, QLD
Wisemind & Body
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Robina, QLD 4226
Wisemind & Body Clinicians work with children, adolescents, adults, families and organisations across various presentations. We aim to create a safe space for each individual and assist them through a warm, empathetic, and Trauma-informed approach while building and maintaining a strong therapeutic alliance with each of our clients. We ensure that each client's presentation is entailed towards them and provide various evidence-based interventions with achievable treatment plans to have the best possible outcomes for clients for any presentation, concerns, or goals they may have. Call us now on or email us!
Wisemind & Body Clinicians work with children, adolescents, adults, families and organisations across various presentations. We aim to create a safe space for each individual and assist them through a warm, empathetic, and Trauma-informed approach while building and maintaining a strong therapeutic alliance with each of our clients. We ensure that each client's presentation is entailed towards them and provide various evidence-based interventions with achievable treatment plans to have the best possible outcomes for clients for any presentation, concerns, or goals they may have. Call us now on or email us!
(07) 2801 6810 View (07) 2801 6810
Photo of Dr Jason Wessel, Psychologist in Robina, QLD
Dr Jason Wessel
Psychologist, PhD, PsyBA - Org. Psych.
Verified Verified
3 Endorsed
Robina, QLD 4226
Struggling with anxiety, depression, stress, procrastination, addiction, poor sleep, or relationships? I can help. These issues affect us all at various times. Sometimes we navigate them alone. Other times we need to reach out for help. Both take strength. Whether you're working on getting through the day or exploring the meaning of your life, I take great care to cultivate a safe and non-judgemental space with you so we can explore your struggles together.
Struggling with anxiety, depression, stress, procrastination, addiction, poor sleep, or relationships? I can help. These issues affect us all at various times. Sometimes we navigate them alone. Other times we need to reach out for help. Both take strength. Whether you're working on getting through the day or exploring the meaning of your life, I take great care to cultivate a safe and non-judgemental space with you so we can explore your struggles together.
(02) 4703 9595 View (02) 4703 9595
Photo of Brittaney Evans, Psychologist in Robina, QLD
Brittaney Evans
Psychologist, MPsych, PsyBA General
Verified Verified
Robina, QLD 4226
Brittaney has a keen interest in Child and Adolescent psychology; however, she enjoys working with clients of all ages. She has special interests in social-emotional development, ASD, ADHD, learning difficulties, anxiety, depression, and trauma. Brittaney values client input and feedback as she understands that not all therapy modalities are suited to individual client experiences and needs. Therefore, she aims to work alongside vulnerable individuals to ensure positive life changes and improved mental health outcomes.
Brittaney has a keen interest in Child and Adolescent psychology; however, she enjoys working with clients of all ages. She has special interests in social-emotional development, ASD, ADHD, learning difficulties, anxiety, depression, and trauma. Brittaney values client input and feedback as she understands that not all therapy modalities are suited to individual client experiences and needs. Therefore, she aims to work alongside vulnerable individuals to ensure positive life changes and improved mental health outcomes.
(03) 4427 7639 View (03) 4427 7639

See more therapy options for Robina

How does your Counsellor compare?

Number of Counsellors in Robina, QLD

50+

Average cost per session

$190

Counsellors in Robina, QLD who prioritize treating:

88% Anxiety
76% Depression
75% Relationship Issues
75% Self Esteem
71% Coping Skills
69% Trauma and PTSD
69% Stress

Average years in practice

9 Years

Top 3 insurances accepted

65% Medicare Rebates
62% Bupa
62% Medibank Private

How Counsellors in Robina, QLD see their clients

92% In Person and Online
8% Online Only

Gender breakdown

73% Female
27% Male
FAQs - About Therapy and Counselling

How can I find a therapist in Robina?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.