Psychologists and Therapists in Chapel Hill, QLD

Photo of Selma van Diest, Psychologist, MSc, PsyBA - Clin. Psych
Selma van Diest
Psychologist, MSc, PsyBA - Clin. Psych
1 Endorsed
Chapel Hill, QLD 4069
Many of my clients come to me for support with their gender identity or expression, questions about sexuality, or challenges in their intimate relationships (including open and poly relationships). Together, we take time to understand where these struggles come from, reflect on the emotional weight they may carry, and find practical steps toward healing and growth. I love walking alongside my clients as they work through life’s challenges. My hope is to help them grow in confidence so they can continue their journey on their own, carrying with them the strategies and insights we’ve discovered together.
Many of my clients come to me for support with their gender identity or expression, questions about sexuality, or challenges in their intimate relationships (including open and poly relationships). Together, we take time to understand where these struggles come from, reflect on the emotional weight they may carry, and find practical steps toward healing and growth. I love walking alongside my clients as they work through life’s challenges. My hope is to help them grow in confidence so they can continue their journey on their own, carrying with them the strategies and insights we’ve discovered together.
(07) 2100 4934 View (07) 2100 4934
Photo of Lisa Turner - All Things Butterfly Pty Ltd, Counsellor, ACA-L1
All Things Butterfly Pty Ltd
Counsellor, ACA-L1
Online Only
Life changes - whether at work or home - can feel overwhelming. Counselling provides a safe space to rebuild strength, restore balance, and enhance resilience. Common Challenges include: - Workplace stress or performance pressures. - Starting a new job or changing roles. - Relationship or team dynamics at work or in friendship groups. - Loss of confidence or feeling unsupported. - Relocating away from family and friends. - Returning to work after extended leave. - Adjusting to new family dynamics. - Midlife transitions and identity shifts. We all want to feel empowered to thrive through the highs and lows of our life's journey.
Life changes - whether at work or home - can feel overwhelming. Counselling provides a safe space to rebuild strength, restore balance, and enhance resilience. Common Challenges include: - Workplace stress or performance pressures. - Starting a new job or changing roles. - Relationship or team dynamics at work or in friendship groups. - Loss of confidence or feeling unsupported. - Relocating away from family and friends. - Returning to work after extended leave. - Adjusting to new family dynamics. - Midlife transitions and identity shifts. We all want to feel empowered to thrive through the highs and lows of our life's journey.
(07) 2100 4843 View (07) 2100 4843
Photo of Kate Altizer, Counsellor, ACA-L4
Kate Altizer
Counsellor, ACA-L4
1 Endorsed
Online Only
Do you want to try one session to get a ‘life consult’ for yourself or someone you care about? I offer Single Session Therapy as well as ongoing counselling. Do you feel lost, overwhelmed, distressed, burdened or alone with your problems? I can help you connect the dots to see a bigger picture. Do you need help getting through a difficult time? Will it help to feel heard, supported and explore creative solutions to feeling better? I have extensive experience with relationships, work stress, student stress, trauma, abuse and families. Maya Angelou said, “be a rainbow in someone’s cloud”. That is what I aim to be.
Do you want to try one session to get a ‘life consult’ for yourself or someone you care about? I offer Single Session Therapy as well as ongoing counselling. Do you feel lost, overwhelmed, distressed, burdened or alone with your problems? I can help you connect the dots to see a bigger picture. Do you need help getting through a difficult time? Will it help to feel heard, supported and explore creative solutions to feeling better? I have extensive experience with relationships, work stress, student stress, trauma, abuse and families. Maya Angelou said, “be a rainbow in someone’s cloud”. That is what I aim to be.
(07) 3063 4761 View (07) 3063 4761
Photo of Renata Webster, Counsellor, PACFA
Renata Webster
Counsellor, PACFA
2 Endorsed
Serves Area
You might be someone who feels trapped in a cycle of recurring patterns, struggling with unresolved traumas and complex mental health problems. Perhaps you're navigating relationship challenges, facing life transitions, or wrestling with self-doubt. You could be feeling overwhelmed by the weight of past decisions or anxious about the uncertainty of the future. Each day might seem like a battle, where you're constantly trying to find balance and peace amidst the chaos. You desire clarity, understanding, and a sense of purpose in your life.
You might be someone who feels trapped in a cycle of recurring patterns, struggling with unresolved traumas and complex mental health problems. Perhaps you're navigating relationship challenges, facing life transitions, or wrestling with self-doubt. You could be feeling overwhelmed by the weight of past decisions or anxious about the uncertainty of the future. Each day might seem like a battle, where you're constantly trying to find balance and peace amidst the chaos. You desire clarity, understanding, and a sense of purpose in your life.
(07) 3062 6831 View (07) 3062 6831
Photo of Robin Fraser, Psychologist, MPsych, PsyBA Endorsed
Robin Fraser
Psychologist, MPsych, PsyBA Endorsed
2 Endorsed
Serves Area
Hi, I am an experienced Counselling Psychologist and have gained a broad base of knowledge over 13 years of therapy.The vast majority of my experience has been in the private practice field, treating both individuals & couples. Clients generally find me to be a warm and caring psychologist, with a strong desire to understand and help them to move forwards in their life.
Hi, I am an experienced Counselling Psychologist and have gained a broad base of knowledge over 13 years of therapy.The vast majority of my experience has been in the private practice field, treating both individuals & couples. Clients generally find me to be a warm and caring psychologist, with a strong desire to understand and help them to move forwards in their life.
(07) 2100 4097 View (07) 2100 4097
Photo of Simone Schuetz - In the Ferns Psychology, Psychologist, PsychD, Australian Association of Psychologists - Member
In the Ferns Psychology
Psychologist, PsychD, Australian Association of Psychologists - Member
Serves Area
Open to new clients from January 2026: I offer a calm space where you can slow down and step away from the busy pace of everyday life. A place to reconnect with yourself, with nature and with what matters. I support people, often women, who are navigating: • Major life transitions (separation, burnout, career changes, parenting shifts, peri-/menopause) • Emotional depletion, overwhelm, disconnection or a lack of fulfillment • Unhelpful patterns such as perfectionism, people-pleasing or procrastination • Re-connecting with their sense of self, their body and their needs • A desire to live with more clarity, presence and meaning
Open to new clients from January 2026: I offer a calm space where you can slow down and step away from the busy pace of everyday life. A place to reconnect with yourself, with nature and with what matters. I support people, often women, who are navigating: • Major life transitions (separation, burnout, career changes, parenting shifts, peri-/menopause) • Emotional depletion, overwhelm, disconnection or a lack of fulfillment • Unhelpful patterns such as perfectionism, people-pleasing or procrastination • Re-connecting with their sense of self, their body and their needs • A desire to live with more clarity, presence and meaning
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Photo of Dr Nicole Hess - A to Z Psychology - Enhancing Minds, Psychologist, PhD, PsyBA General
A to Z Psychology - Enhancing Minds
Psychologist, PhD, PsyBA General
Serves Area
Dr Nicole Hess is both founder and director of A to Z Psychology and A to Z Learning Pathways. Nicole aims to empower her clients to explore, unlock, and build on their innate capacity for growth and development and offers neuroaffirming, evidence-based support for ADHD, autism, learning difficulties, anxiety, and burnout. Nicole works across the age spectrum assisting children, parents, teens, and adults navigate the complexities of bio/psycho/social/emotional challenges. At A to Z psychology we seek to look beyond labels to see the complex individual at the base. You are not broken! You are wired uniquely and powerfully!
Dr Nicole Hess is both founder and director of A to Z Psychology and A to Z Learning Pathways. Nicole aims to empower her clients to explore, unlock, and build on their innate capacity for growth and development and offers neuroaffirming, evidence-based support for ADHD, autism, learning difficulties, anxiety, and burnout. Nicole works across the age spectrum assisting children, parents, teens, and adults navigate the complexities of bio/psycho/social/emotional challenges. At A to Z psychology we seek to look beyond labels to see the complex individual at the base. You are not broken! You are wired uniquely and powerfully!
(07) 2100 4824 View (07) 2100 4824
Photo of Helen Huie, Counsellor, ACA-L3
Helen Huie
Counsellor, ACA-L3
Serves Area
Finding a therapist you can feel comfortable and safe with is important. Helen is warm and welcoming registered level 3 Clinical Counsellor with a passion for supporting people through trauma and life's challenges. Helen utilises an attachment approach with many modalities not limited to EMDR, Internal Family Systems, psychotherapy, equine assisted therapy and works with polyvagal theory to create a therapeutic service best suited to your needs. Helen has expertise with adolescents, gender diversity and neurodiversity. Telehealth and in person sessions.
Finding a therapist you can feel comfortable and safe with is important. Helen is warm and welcoming registered level 3 Clinical Counsellor with a passion for supporting people through trauma and life's challenges. Helen utilises an attachment approach with many modalities not limited to EMDR, Internal Family Systems, psychotherapy, equine assisted therapy and works with polyvagal theory to create a therapeutic service best suited to your needs. Helen has expertise with adolescents, gender diversity and neurodiversity. Telehealth and in person sessions.
(07) 2100 4054 View (07) 2100 4054
Photo of Dr Kimberley Cunial, Psychologist, PhD
Dr Kimberley Cunial
Psychologist, PhD
Online Only
I am happy to announce I am again accepting new referrals, for therapy appointments. All appointments are offered exclusively via Telehealth. Please note that email contact is preferred, rather than phone. As the Director of Spring Psychology, I am passionate about helping people to grow and achieve their unique goals.
I am happy to announce I am again accepting new referrals, for therapy appointments. All appointments are offered exclusively via Telehealth. Please note that email contact is preferred, rather than phone. As the Director of Spring Psychology, I am passionate about helping people to grow and achieve their unique goals.
(07) 3132 3831 View (07) 3132 3831
Photo of Victoria Davies, Psychologist, PsyBA General
Victoria Davies
Psychologist, PsyBA General
Serves Area
My name is Victoria and I am happy to see anyone aged 7+ who has difficulties with regulating their emotions. I am particularly skilled at supporting people with ADHD, ASD and anxiety. I am also skills in trauma focused approaches. I have a therapy dog you can access for animal assisted therapy too!
My name is Victoria and I am happy to see anyone aged 7+ who has difficulties with regulating their emotions. I am particularly skilled at supporting people with ADHD, ASD and anxiety. I am also skills in trauma focused approaches. I have a therapy dog you can access for animal assisted therapy too!
(07) 3088 9070 View (07) 3088 9070
Photo of Veronica Hellier, Psychologist, MPsych, PsyBA - Clin. Psych
Veronica Hellier
Psychologist, MPsych, PsyBA - Clin. Psych
Serves Area
Not accepting new clients
On leave until July 2026. I enjoy working with individuals who want to understand how unconscious processes and patterns are manifested in their present-day behaviour. I work with individuals who have past trauma that they would like to heal from; individuals who wish to be able to form nourishing and reciprocal relationships; individuals wanting to understand and accept all parts of themselves; and individuals who want to understand and process their childhood experiences to be able to approach parenting their own children differently.
On leave until July 2026. I enjoy working with individuals who want to understand how unconscious processes and patterns are manifested in their present-day behaviour. I work with individuals who have past trauma that they would like to heal from; individuals who wish to be able to form nourishing and reciprocal relationships; individuals wanting to understand and accept all parts of themselves; and individuals who want to understand and process their childhood experiences to be able to approach parenting their own children differently.
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Photo of Anne Castles - Earth & Womb - Holisitic Counselling & EMDR, Social Worker, AMHSW
Earth & Womb - Holisitic Counselling & EMDR
Social Worker, AMHSW
Serves Area
Are you wanting to be more compassionate towards yourself and reclaim an authentic life that’s aligned to your values? I support others to heal and recover from a range of experiences including: anxiety; depression; sleep issues; relationship challenges; challenges in pregnancy/ birth/ postnatal period; childhood trauma; sexual violence; intimate partner violence; other trauma.
Are you wanting to be more compassionate towards yourself and reclaim an authentic life that’s aligned to your values? I support others to heal and recover from a range of experiences including: anxiety; depression; sleep issues; relationship challenges; challenges in pregnancy/ birth/ postnatal period; childhood trauma; sexual violence; intimate partner violence; other trauma.
(07) 3060 8230 View (07) 3060 8230
Judith Sheridan
Psychologist, PsychD, PsyBA - Clin. Psych
1 Endorsed
Serves Area
(07) 2100 4111 View (07) 2100 4111

More Therapists Nearby

Photo of Honni Joy Hayton - Honni Hayton Counselling and EMDR Therapy, Counsellor, PACFA
Honni Hayton Counselling and EMDR Therapy
Counsellor, PACFA
Serves Area
Do you feel overwhelmed by life's challenges? Are you struggling to cope with anxiety, depression or troubled by past experiences? Are your relationships not what you'd like them to be? If so, please know, there is hope. Imagine finding relief from the burdens that weigh you down! As a dedicated counsellor, my goal is to help you overcome life's challenges and rediscover inner strength. Where appropriate I will use EMDR therapy, to reprocess old memories that may be negatively affecting your present. EMDR is a safe and effective therapy, that can help you have inner peace, emotional wellbeing and a renewed hope for the future.
Do you feel overwhelmed by life's challenges? Are you struggling to cope with anxiety, depression or troubled by past experiences? Are your relationships not what you'd like them to be? If so, please know, there is hope. Imagine finding relief from the burdens that weigh you down! As a dedicated counsellor, my goal is to help you overcome life's challenges and rediscover inner strength. Where appropriate I will use EMDR therapy, to reprocess old memories that may be negatively affecting your present. EMDR is a safe and effective therapy, that can help you have inner peace, emotional wellbeing and a renewed hope for the future.
(07) 5651 0892 View (07) 5651 0892
Photo of Ruby Crowe, Psychologist, MPsych, PsyBA General
Ruby Crowe
Psychologist, MPsych, PsyBA General
1 Endorsed
Serves Area
I work collaboratively with clients to explore the underlying factors contributing to their struggles with body image, burnout, work/school stress, anxiety, and relationship challenges. I help clients build self-awareness, develop effective coping strategies, and cultivate self-compassion. Together, we focus on identifying strengths, celebrating progress, and empowering clients to create meaningful changes in their lives.
I work collaboratively with clients to explore the underlying factors contributing to their struggles with body image, burnout, work/school stress, anxiety, and relationship challenges. I help clients build self-awareness, develop effective coping strategies, and cultivate self-compassion. Together, we focus on identifying strengths, celebrating progress, and empowering clients to create meaningful changes in their lives.
(02) 5503 1524 View (02) 5503 1524
Photo of Brad Murray, Counsellor, ACA-L2
Brad Murray
Counsellor, ACA-L2
1 Endorsed
Mackenzie, QLD 4156
My ideal client is seeking help because they are sick of how life's going, and feel like nothing else has worked. It may be a compulsive need to overwork, a life of constant anxious thoughts, a depression with no end in sight, or a general hopelessness and resignation in the face of a chaotic life. The need in all these these cases is clarity: "Why am I this way and why can't I stop?" What this client wants is the ability to see clearly where their problems originate from, so they can address the root of those issues, and so move forward without barriers and out of stuckness.
My ideal client is seeking help because they are sick of how life's going, and feel like nothing else has worked. It may be a compulsive need to overwork, a life of constant anxious thoughts, a depression with no end in sight, or a general hopelessness and resignation in the face of a chaotic life. The need in all these these cases is clarity: "Why am I this way and why can't I stop?" What this client wants is the ability to see clearly where their problems originate from, so they can address the root of those issues, and so move forward without barriers and out of stuckness.
(07) 2801 5177 View (07) 2801 5177
Photo of Emily Udodzik, Psychologist, MPsych, PsyBA General
Emily Udodzik
Psychologist, MPsych, PsyBA General
Serves Area
Accepting new clients! Emily has a strong interest in trauma-related presentations, including PTSD and complex trauma, personality disorders, and psychological assessment. Additionally, she works with neurodevelopmental disorders like Autism Spectrum Disorder (ASD) and Attention-Deficit/Hyperactivity Disorder (ADHD), and a range of anxiety and mood disorders such as anxiety, depression, Obsessive-Compulsive Disorder, and Bipolar Disorder. She offers psychological assessments for clients of all ages and presentations (e.g., ADHD, ASD, personality, intellectual, etc.).
Accepting new clients! Emily has a strong interest in trauma-related presentations, including PTSD and complex trauma, personality disorders, and psychological assessment. Additionally, she works with neurodevelopmental disorders like Autism Spectrum Disorder (ASD) and Attention-Deficit/Hyperactivity Disorder (ADHD), and a range of anxiety and mood disorders such as anxiety, depression, Obsessive-Compulsive Disorder, and Bipolar Disorder. She offers psychological assessments for clients of all ages and presentations (e.g., ADHD, ASD, personality, intellectual, etc.).
(07) 2801 7671 View (07) 2801 7671
Photo of Kamila Schneltser, Psychotherapist, PACFA
Kamila Schneltser
Psychotherapist, PACFA
7 Endorsed
Serves Area
At the heart of my work is the commitment to foster a therapeutic space where you can safely navigate through personal challenges, such as relationship issues, attachment difficulties, expat immigration hardships, trauma, grief and depression. My practice is open to people of all genders, backgrounds, and identities, and I aim to create a safe, supportive space for each individual’s unique experience.
At the heart of my work is the commitment to foster a therapeutic space where you can safely navigate through personal challenges, such as relationship issues, attachment difficulties, expat immigration hardships, trauma, grief and depression. My practice is open to people of all genders, backgrounds, and identities, and I aim to create a safe, supportive space for each individual’s unique experience.
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Photo of Eleasa Pearce - Eleasa Pearce - People Psychology, Psychologist, PsyBA General
Eleasa Pearce - People Psychology
Psychologist, PsyBA General
Serves Area
Eleasa Pearce has extensive experience counselling clients and can help you if you’re experiencing: Anxiety Panic Attacks Phobias (Fear of specific things / situations) Trauma and Post Traumatic Stress Disorder (PTSD) Early childhood trauma Depression Relationship issues / counselling and interpersonal issues Eco anxiety and client grief Values exploration Burnout Workplace stress and career change Communication skills Grief and loss Chronic pain Stress-related conditions Coaching Anger Management Sleep difficulties Medicare, Private Health Insurers, NDIS, TAC and WorkCover Psychologist Reports. EMDR Specialist.
Eleasa Pearce has extensive experience counselling clients and can help you if you’re experiencing: Anxiety Panic Attacks Phobias (Fear of specific things / situations) Trauma and Post Traumatic Stress Disorder (PTSD) Early childhood trauma Depression Relationship issues / counselling and interpersonal issues Eco anxiety and client grief Values exploration Burnout Workplace stress and career change Communication skills Grief and loss Chronic pain Stress-related conditions Coaching Anger Management Sleep difficulties Medicare, Private Health Insurers, NDIS, TAC and WorkCover Psychologist Reports. EMDR Specialist.
(03) 7003 2671 View (03) 7003 2671
Photo of Aline Harten, Counsellor, ACA-L2
Aline Harten
Counsellor, ACA-L2
1 Endorsed
Online Only
If you’ve been touched by adoption or foster care, you might carry questions about identity, belonging, or how your past continues to shape your present. You may long to feel more at peace with your story, to find words for experiences that feel complex or hard to share, or to simply be seen and understood without judgment. As someone with lived experience of adoption, I deeply understand that these journeys are layered often filled with both love and loss, connection and challenge. Together, you can explore your feelings, discover new perspectives, and move toward a way of living that feels right for you.
If you’ve been touched by adoption or foster care, you might carry questions about identity, belonging, or how your past continues to shape your present. You may long to feel more at peace with your story, to find words for experiences that feel complex or hard to share, or to simply be seen and understood without judgment. As someone with lived experience of adoption, I deeply understand that these journeys are layered often filled with both love and loss, connection and challenge. Together, you can explore your feelings, discover new perspectives, and move toward a way of living that feels right for you.
(08) 7943 6366 View (08) 7943 6366

How does your Therapist compare?

Number of Psychologists and Therapists in Chapel Hill, QLD

10+

Average cost per session

$220

Psychologists and Therapists in Chapel Hill, QLD who prioritize treating:

85% Anxiety
85% Stress
77% Depression
77% Self Esteem
69% Trauma and PTSD
62% Relationship Issues
62% Women's Issues

Average years in practice

16 Years

Top 3 insurances accepted

83% Medicare Rebates
50% Bupa
50% ACA Health

How Psychologists and Therapists in Chapel Hill, QLD see their clients

77% In Person and Online
23% Online Only

Gender breakdown

92% Female
8% Male
FAQs - About Therapy and Counselling

How can I find a therapist in Chapel Hill?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.