Heart and Hope Counselling
Social Worker, AASW
Verified by Psychology Today Verified by Psychology Today
Available both in-person and online
Footscray, VIC 3011
Let's Connect (03) 8658 2101

I provide counselling, therapy and social work services in both the Ballarat and Footscray areas as well as online. I provide supportive, empathic and flexible responses to individual needs, taking the body, mind and soul into consideration. I have over thirty years of counselling experience and have particular expertise in grief and loss, trauma, depression, anxiety, mental health issues and working with many other concerns. I am passionate about holding the hope and working from the heart as well as utilising diverse knowledge and skills. It is important to me that counselling is affordable to people who need it.
I am empathic, supportive, client centred and empowering. I will work with you on your concerns, possibilities and finding effective ways forward. I provide the support and assistance you need to move forward and be the best you. I offer a flexible service and can also support you with phone or skype sessions and provide a complimentary phone discussion.
I encourage you to contact me by email, text or phone to have a complimentary discussion about how I can support you with your issues. I will generally reply the same day. Texting is often the easiest first step. I appreciate that reaching out for help can be challenging and try to make it as easy as possible for you.
Call or Email Heart and Hope Counselling now for a free 15 minute consultation - (03) 8658 2101
Let's Connect (03) 8658 2101

Finances
Fees
- Individual Sessions $140
- Couple Sessions $160
- Concession rate: apply if you may be eligible
Payment Methods
Bank transfer, Cash, Cheque, Paypal
Heart and Hope Counselling
Social Worker, AASW
Please ask me about fees or use of insurance when you Email
Qualifications
- Verified by Psychology Today Update Due Membership with Australian Association of Social Workers Natalie Susan Burfurd
- In Practice for 7 years
- MSW, Graduated 2018
- Membership with Australian Counselling Association Level 4 member, Clinical Counsellor / 2017
- Degree/Diploma from Southern Cross University in (Master Men) 2020
Social Worker: Natalie Susan Burfurd
Education and Years In Practice
Additional Credentials
Heart and Hope Counselling
Social Worker, AASW
Feel free to ask about qualifications and training experience. Email or (03) 8658 2101
Expertise and Interests
Top Expertise
- Depression
- Anxiety
- Addiction
Practice Areas
- Alcohol Use
- Anger Management
- Autism
- Behavioural Issues
- Bipolar Disorder
- Bisexual
- Body Image
- Borderline Personality (BPD)
- Career Guidance
- Chronic Illness
- Chronic Relapse
- Coping Skills
- Dementia
- Dissociative Disorders (DID)
- Divorce
- Domestic Abuse
- Domestic Violence
- Dual Diagnosis
- Eating Disorders
- Family Conflict
- Gambling
- Geriatric and Seniors
- Grief
- Impulse Control Disorders
- Infertility
- Infidelity
- Internet Addiction
- Lesbian
- LGBTQ+
- Life Coaching
- Life Transitions
- Marital and Premarital
- Men's Issues
- Mood Disorders
- Obesity
- Open Relationships Non-Monogamy
- Parenting
- Peer Relationships
- Personality Disorders
- pet loss and issues for pet owners
- Pregnancy, Prenatal, Postpartum
- Racial Identity
- Relationship Issues
- School Issues
- Self Esteem
- Self-Harming
- Spirituality
- Stress
- Substance Use
- Suicidal Ideation
- Transgender
- Trauma and PTSD
- Veterans
- Video Game Addiction
- Women's Issues
Heart and Hope Counselling
Social Worker, AASW
Do these issues align with your needs? Email or (03) 8658 2101
Client Focus
Age
Children (6 to 10) ,
Preteen ,
Teen ,
Adults ,
Elders (65+)
Participants
Individuals ,
Couples ,
Family
Communities
Bisexual Allied ,
Gay Allied ,
HIV / AIDS Allied ,
Intersex Allied ,
Lesbian Allied ,
Non-Binary Allied ,
Queer Allied ,
Sex Worker Allied ,
Transgender Allied
Age
Children (6 to 10) ,
Preteen ,
Teen ,
Adults ,
Elders (65+)
Participants
Individuals ,
Couples ,
Family
Communities
Bisexual Allied ,
Gay Allied ,
HIV / AIDS Allied ,
Intersex Allied ,
Lesbian Allied ,
Non-Binary Allied ,
Queer Allied ,
Sex Worker Allied ,
Transgender Allied
Treatment Approach
Types of Therapy
- Acceptance and Commitment (ACT)
- Art Therapy
- Attachment-based
- Coaching
- Cognitive Behavioural (CBT)
- Compassion Focused
- Culturally Sensitive
- Dialectical Behaviour (DBT)
- Eclectic
- Existential
- Expressive Arts
- Family / Marital
- Gestalt
- Interpersonal
- Mindfulness-Based (MBCT)
- Motivational Interviewing
- Multicultural
- Person-Centred
- Positive Psychology
- Solution Focused Brief (SFBT)
- Strength-Based
- Transpersonal
- Trauma Focused
Heart and Hope Counselling
Social Worker, AASW
Ask about what different forms of therapy will be like. Email or (03) 8658 2101
Location
Additional Location
Ballarat Central, VIC 3350
(03) 8658 2101