Richmond
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Email Us
0451 947 206 Call Us
0451 947 206 Call Us
or
Email Us
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA

Charlene's Counselling Room

Counsellor, MPsych, PACFA (she, her)

Verified by Psychology Today Verified by Psychology Today
Call Us
Let's Connect 0451 947 206
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Available both in-person and online
620 Bridge Road Richmond, VIC 3121
Website
English
 | 中文  | 廣東話
Are you feeling overwhelmed by anxiety, sadness, or self-doubt, even when you're trying your best to keep things together? Perhaps you feel a deep sense that something is out of balance, and you're longing for inner peace and more fulfilling relationships. I deeply understand that taking the step to seek support requires courage, and I’m here to offer a gentle, supportive space where you feel genuinely heard and valued.
Even on the longest nights, a warm light makes all the difference. Here's a space for quiet courage and small hopes.
I believe healing happens in the space between us—in moments of safety, trust, and real connection. My relational approach invites you to bring your whole self, as you are. Together, we’ll gently explore what hurts, what matters, and what’s possible, building change through the power of authentic relationship.
If you’re ready—or even just curious—to begin this journey towards healing and growth, I warmly invite you to reach out. You don't have to navigate these challenges alone; together, we can create a safe, compassionate space where authentic connection and meaningful change can unfold.
Call or Charlene's Counselling Room now for a free 15 minute consultation - 0451 947 206

Practice at a Glance

Available both in-person and online

Charlene's Counselling Room

620 Bridge Road

Richmond, VIC 3121 map

 0451 947 206

203 Poath Road

Murrumbeena, VIC 3163 map
Website
I offer flexible afternoon and evening sessions, both online and in person. When you're ready, we can find a time that feels right for you.
I focus on Depression, Anxiety and Self Esteem 
$120 Per Session  
Individual one-on-one therapy 
Let's Connect 0451 947 206
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA

Practice at a Glance

Available both in-person and online

Charlene's Counselling Room

620 Bridge Road

Richmond, VIC 3121 map

 0451 947 206

203 Poath Road

Murrumbeena, VIC 3163 map
Website
I offer flexible afternoon and evening sessions, both online and in person. When you're ready, we can find a time that feels right for you.
I focus on Depression, Anxiety and Self Esteem 
$120 Per Session  
Individual one-on-one therapy 

Finances

Fees

  • Individual Sessions $120
  • Concession rate: apply if you may be eligible

Payment Methods

American Express, Bank transfer, Cash, Electronic Funds Transfer, Mastercard, Paypal, Visa
"
Session fees are agreed together and payable at the end of each session. I will always provide a receipt. If attending feels financially difficult, please let me know and we can explore a comfortable arrangement together. I am here to support you and your wellbeing.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206
"
Session fees are agreed together and payable at the end of each session. I will always provide a receipt. If attending feels financially difficult, please let me know and we can explore a comfortable arrangement together. I am here to support you and your wellbeing.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206

Qualifications

    Counsellor: Charlene Ma
  • Verified by Psychology Today Membership with Psychotherapy and Counselling Federation of Australia Charlene Ma

    • Education and Years In Practice

  • In Practice for 3 years
  • Humanistic and integrative psychotherapy training, Western Sydney University, Master of Psychotherapy and Counselling, Graduated 2023

    • Additional Credentials

  • Degree/Diploma from Shenzhen University in Philosophy (BPhil) Bachelor of Philosphy / 2016
  • Degree/Diploma from Shenzhen University in Applied Psychology (BSc) Bachelor of Science / 2016
"
From Shenzhen via Sydney to Melbourne, I bring cross cultural insight to therapy. Fluent in Mandarin, Cantonese and Teochew, I'm PACFA supervised and blend trauma informed and narrative approaches. I create a safe, tailored space for you to explore, heal and grow.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206
"
From Shenzhen via Sydney to Melbourne, I bring cross cultural insight to therapy. Fluent in Mandarin, Cantonese and Teochew, I'm PACFA supervised and blend trauma informed and narrative approaches. I create a safe, tailored space for you to explore, heal and grow.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206

Expertise and Interests

Top Expertise

  • Depression
  • Anxiety
  • Self Esteem

Practice Areas

  • ADHD
  • Coping Skills
  • Domestic Abuse
  • Domestic Violence
  • Emotional Disturbance
  • Family Conflict
  • Grief
  • Life Transitions
  • Peer Relationships
  • Stress
  • Trauma and PTSD
"
Main issues include anxiety, identity issues, relationship/family stress and life transitions. We begin with intake to clarify goals and co-create a plan grounded in trauma-informed narrative therapy. We use psychoeducation, emotion-regulation, boundary-setting and self-compassion practices. Clients often report reduced distress, increased resilience and clearer direction within 8 to 12 sessions.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206
"
Main issues include anxiety, identity issues, relationship/family stress and life transitions. We begin with intake to clarify goals and co-create a plan grounded in trauma-informed narrative therapy. We use psychoeducation, emotion-regulation, boundary-setting and self-compassion practices. Clients often report reduced distress, increased resilience and clearer direction within 8 to 12 sessions.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206

Client Focus

Age

Adults , 
Elders (65+)

Participants

Individuals

I also speak

Cantonese , 
Mandarin , 
Teochew

Age

Adults , 
Elders (65+)

Participants

Individuals

I also speak

Cantonese , 
Mandarin , 
Teochew

Treatment Approach

Types of Therapy

  • Acceptance and Commitment (ACT)
  • Attachment-based
  • Cognitive Behavioural (CBT)
  • Dialectical Behaviour (DBT)
  • Existential
  • Integrative
  • Interpersonal
  • Mindfulness-Based (MBCT)
  • Motivational Interviewing
  • Multicultural
  • Narrative
  • Person-Centred
  • Relational
  • Strength-Based
  • Trauma Focused
"
These are the treatment types I use: humanistic therapy, narrative therapy, and trauma-informed care. As a counsellor who has walked the path of change and growth myself, I bring genuine warmth and deep empathy to each session. In our calm, attentive space, we'll gently explore and re-author your story, co-creating practical paths to healing and growth.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206
"
These are the treatment types I use: humanistic therapy, narrative therapy, and trauma-informed care. As a counsellor who has walked the path of change and growth myself, I bring genuine warmth and deep empathy to each session. In our calm, attentive space, we'll gently explore and re-author your story, co-creating practical paths to healing and growth.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call or for a free 15 minute consultation now - 0451 947 206

Location

Primary Location

Charlene's Counselling Room

620 Bridge Road

Richmond, VIC 3121

0451 947 206

Email Us

Website

Additional Location

203 Poath Road

Murrumbeena, VIC 3163

0451 947 206

Nearby Areas

Cities/Towns

Regions

Postcodes

"
I offer flexible afternoon and evening sessions, both online and in person. When you're ready, we can find a time that feels right for you.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call for a free consultation now - 0451 947 206
"
I offer flexible afternoon and evening sessions, both online and in person. When you're ready, we can find a time that feels right for you.
Photo of Charlene Ma - Charlene's Counselling Room, Counsellor, MPsych, PACFA
Charlene's Counselling Room
Counsellor, MPsych, PACFA
Call for a free consultation now - 0451 947 206