Photo of Annette Balk, Counsellor in 6157, WA
Annette Balk
Counsellor, ACA-L2
Verified Verified
Bicton, WA 6157
I have experience working with clients dealing with depression, anxiety, stress, eating disorders, relationship difficulties, and emotional regulation issues. I work with children, adolescents, and adults and bring a warm, supportive, compassionate, and holistic approach to counselling. My focus is to build strong therapeutic relationships by providing a safe, non-judgmental space and partnering with my clients on their journey to well-being.
I have experience working with clients dealing with depression, anxiety, stress, eating disorders, relationship difficulties, and emotional regulation issues. I work with children, adolescents, and adults and bring a warm, supportive, compassionate, and holistic approach to counselling. My focus is to build strong therapeutic relationships by providing a safe, non-judgmental space and partnering with my clients on their journey to well-being.
(08) 6219 3954 View (08) 6219 3954
Photo of Angela Ranallo, Clinical Social Work/Therapist in 6157, WA
Angela Ranallo
Clinical Social Work/Therapist, MSc, AMHSW
Verified Verified
1 Endorsed
Bicton, WA 6157  (Online Only)
Angela Ranallo is an accredited mental health clinician and supervisor with AASW.  She is a member of Australian College of Social Work (ACSW) signifying advanced clinical practice. Angela is a Medicare Australia registered provider, a Clinical member of the Australian Association of Family Therapy (AAFT). Angela Ranallo has operated an independent counselling and family therapy service in Perth, WA since 2008.   Angela has over 26 years’ professional experience in counselling, family therapy with a focus on:
Angela Ranallo is an accredited mental health clinician and supervisor with AASW.  She is a member of Australian College of Social Work (ACSW) signifying advanced clinical practice. Angela is a Medicare Australia registered provider, a Clinical member of the Australian Association of Family Therapy (AAFT). Angela Ranallo has operated an independent counselling and family therapy service in Perth, WA since 2008.   Angela has over 26 years’ professional experience in counselling, family therapy with a focus on:
(08) 6490 9034 View (08) 6490 9034
Photo of Konrad Srokowski, Clinical Social Work/Therapist in 6157, WA
Konrad Srokowski
Clinical Social Work/Therapist, AASW
Verified Verified
Palmyra, WA 6157
Konrad has a compassionate and non-judgmental approach and works in a collaborative way to build trust and safety. Konrad works with third wave CBT and Gestalt Therapy approaches to help clients find greater support with emotions, moods and relationships through experimentation with evidence-based skills and strategies and improved self-awareness. Konrad is an Accredited Mental Health Social Worker and has worked with people with diverse mental health needs in public, private and NGO services over the last six years.
Konrad has a compassionate and non-judgmental approach and works in a collaborative way to build trust and safety. Konrad works with third wave CBT and Gestalt Therapy approaches to help clients find greater support with emotions, moods and relationships through experimentation with evidence-based skills and strategies and improved self-awareness. Konrad is an Accredited Mental Health Social Worker and has worked with people with diverse mental health needs in public, private and NGO services over the last six years.
(08) 9489 9416 View (08) 9489 9416
Photo of Rebecca Purchon, Psychologist in 6157, WA
Rebecca Purchon
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Palmyra, WA 6157
I am a senior clinical psychologist and accredited psychoanalytic psychotherapist (APPWA). I provide both psychodynamic psychotherapy and supervision. I have a special interest in mental health and medical professionals (psychologists, psychiatrists, GP’s, allied health practitioners, counsellors) who may be either at the beginning of their career or be well established. They may be experiencing fatigue, and professional or personal insecurities and may struggle with transferential aspects of working with patients and distress,
I am a senior clinical psychologist and accredited psychoanalytic psychotherapist (APPWA). I provide both psychodynamic psychotherapy and supervision. I have a special interest in mental health and medical professionals (psychologists, psychiatrists, GP’s, allied health practitioners, counsellors) who may be either at the beginning of their career or be well established. They may be experiencing fatigue, and professional or personal insecurities and may struggle with transferential aspects of working with patients and distress,
(08) 9473 6320 View (08) 9473 6320
Photo of Amber Zahra, Counsellor in 6157, WA
Amber Zahra
Counsellor, ACA-L2
Verified Verified
1 Endorsed
Bicton, WA 6157
Welcome and congratulations, you have taken the first step towards a better mental well-being. It is not easy to choose the right counsellor, with whom you are comfortable to share your life's significant events, I acknowledge. I am Amber, a registered counsellor with the Australian Counsellor's Association. I believe in respect, positive regard and genuine care for my clients privacy and confidentiality in Counselling. My ARHG provider number is: AC20476T
Welcome and congratulations, you have taken the first step towards a better mental well-being. It is not easy to choose the right counsellor, with whom you are comfortable to share your life's significant events, I acknowledge. I am Amber, a registered counsellor with the Australian Counsellor's Association. I believe in respect, positive regard and genuine care for my clients privacy and confidentiality in Counselling. My ARHG provider number is: AC20476T
(08) 6493 7200 View (08) 6493 7200
Photo of Nicola Cooper in 6157, WA
Nicola Cooper
MSc
Verified Verified
Bicton, WA 6157
Nicola is a psychotherapist, and specialist UK trained mental Health Nurse. She is empathetic, authentic, and honest and has integrity. She has a person centred approach, working collaboratively in a non-judgemental and trauma-informed way. Nicola enjoys working with adolescents and adults experiencing low mood, depression, anxiety, stress, emotional dysregulation, body image concerns and eating disorders in a variety of settings.
Nicola is a psychotherapist, and specialist UK trained mental Health Nurse. She is empathetic, authentic, and honest and has integrity. She has a person centred approach, working collaboratively in a non-judgemental and trauma-informed way. Nicola enjoys working with adolescents and adults experiencing low mood, depression, anxiety, stress, emotional dysregulation, body image concerns and eating disorders in a variety of settings.
(08) 9468 7242 View (08) 9468 7242
Photo of Inter Wisdom, Counsellor in 6157, WA
Inter Wisdom
Counsellor, PACFA
Verified Verified
1 Endorsed
Bicton, WA 6157
Interwisdom Counselling and Wellness Services provide respectful tailored services, which include Somatic Movement Groups and Therapy, integrated Counselling, and Wellness Services. I have extensive experience working with individuals, families and groups in various community, clinical and wellness programs, throughout WA. I am passionate about supporting people to reconnect with their core strengths, and resources to address the issues that are holding them back from living life from their place of authenticity and purpose. My approach is to work with the client in practical and logical ways to find meaning and implement change.
Interwisdom Counselling and Wellness Services provide respectful tailored services, which include Somatic Movement Groups and Therapy, integrated Counselling, and Wellness Services. I have extensive experience working with individuals, families and groups in various community, clinical and wellness programs, throughout WA. I am passionate about supporting people to reconnect with their core strengths, and resources to address the issues that are holding them back from living life from their place of authenticity and purpose. My approach is to work with the client in practical and logical ways to find meaning and implement change.
(08) 6333 0743 View (08) 6333 0743
Photo of Linda Tanner, Psychologist in 6157, WA
Linda Tanner
Psychologist, MA, PsyBA - Clin. Psych
Verified Verified
1 Endorsed
Palmyra, WA 6157
As a Clinical Psychologist, I focus on understanding the individual experience of each client. This includes working together to build trust and an understanding of what you are going through, what matters to you and your priorities for positive change. Therapy can then be tailored to address your needs within your individual circumstances for moving forward and coping well in your life.
As a Clinical Psychologist, I focus on understanding the individual experience of each client. This includes working together to build trust and an understanding of what you are going through, what matters to you and your priorities for positive change. Therapy can then be tailored to address your needs within your individual circumstances for moving forward and coping well in your life.
(08) 6206 8946 View (08) 6206 8946
Photo of Psychology Clinic WA, Psychologist in 6157, WA
Psychology Clinic WA
Psychologist, PhD, PsyBA Endorsed
Verified Verified
Bicton, WA 6157
I am a psychoanalyst and clinical psychologist in Fremantle consulting with adults, adolescents and children presenting with a wide range of mental health issues. I teach at the Lacan Circle of Australia and have postgraduate training in clinical psychology and psychoanalytic studies. For over a decade I have worked in outpatient clinics, the community mental health sector and in private practice both in the USA and Australia. Additionally, I have an extensive research portfolio in psychoanalysis and clinical psychology.
I am a psychoanalyst and clinical psychologist in Fremantle consulting with adults, adolescents and children presenting with a wide range of mental health issues. I teach at the Lacan Circle of Australia and have postgraduate training in clinical psychology and psychoanalytic studies. For over a decade I have worked in outpatient clinics, the community mental health sector and in private practice both in the USA and Australia. Additionally, I have an extensive research portfolio in psychoanalysis and clinical psychology.
(08) 7079 4405 View (08) 7079 4405
Photo of Ince Road Counselling , Counsellor in 6157, WA
Ince Road Counselling
Counsellor, MA, PACFA
Verified Verified
Bicton, WA 6157
My name is Vanessa and I am an individual and couples counsellor. I have experience working with individuals who are experiencing anxiety, panic, depression, grief and loss, substance use and addiction, domestic violence, suicidal ideation and self harm. I have worked with clients who have experienced emotional, physical and sexual abuse. In my work with couples, I aim to help couples rebuild connection, communication and intimacy, and to understand the ways their past experiences may impact upon the way they relate to others in the present.
My name is Vanessa and I am an individual and couples counsellor. I have experience working with individuals who are experiencing anxiety, panic, depression, grief and loss, substance use and addiction, domestic violence, suicidal ideation and self harm. I have worked with clients who have experienced emotional, physical and sexual abuse. In my work with couples, I aim to help couples rebuild connection, communication and intimacy, and to understand the ways their past experiences may impact upon the way they relate to others in the present.
(08) 6206 8642 View (08) 6206 8642
Photo of Michelle Allinson, Psychologist in 6157, WA
Michelle Allinson
Psychologist, MPsych, PsyBA General
Verified Verified
Bicton, WA 6157
My focus is client centred, and over the years I have learned a great deal about human behaviour with particular regards to depression and trauma. I focus heavily on self compassion and the defences that can stop us from moving forward. Expect a down to earth, empathic and humanistic approach when you work with me.
My focus is client centred, and over the years I have learned a great deal about human behaviour with particular regards to depression and trauma. I focus heavily on self compassion and the defences that can stop us from moving forward. Expect a down to earth, empathic and humanistic approach when you work with me.
(08) 9468 6011 View (08) 9468 6011
Photo of Victoria Wilkinson, Clinical Social Work/Therapist in 6157, WA
Victoria Wilkinson
Clinical Social Work/Therapist, AASW
Verified Verified
Palmyra, WA 6157
Hi, I'm Victoria and I'd like to help you work through this difficult time. It’s not easy reaching out so I’m pleased you are making the first steps. I have a background in both Social Work and Counselling which is helpful as I can draw from both disciplines to best support you. I started my career in the UK as a Children and Families Social Worker and have since gained a broad range of experience in the therapeutic field including trauma, mental health, family, and relationship-based issues. I also have a passion for supporting people with ADHD and tapping into their neurodiverse strengths from a lived experience.
Hi, I'm Victoria and I'd like to help you work through this difficult time. It’s not easy reaching out so I’m pleased you are making the first steps. I have a background in both Social Work and Counselling which is helpful as I can draw from both disciplines to best support you. I started my career in the UK as a Children and Families Social Worker and have since gained a broad range of experience in the therapeutic field including trauma, mental health, family, and relationship-based issues. I also have a passion for supporting people with ADHD and tapping into their neurodiverse strengths from a lived experience.
(08) 6245 0312 View (08) 6245 0312
Photo of William Lutton, Psychologist in 6157, WA
William Lutton
Psychologist, PsyBA General
Verified Verified
Bicton, WA 6157
I bring a modern, gentle approach to care as a registered psychologist. I enjoy working with a wide range of clients, while specialising in stress management, burnout , depression and trauma. I've found best-practice comes from an empathetic, patient approach, with dynamic, integrated support. I'm passionate in supporting adults, teens and their families to feel empowered realising their potential. While developing into healthy, happy, and unique individuals. We can all find ourselves swimming against a current and greatly benefit from genuine support to reach the shore.
I bring a modern, gentle approach to care as a registered psychologist. I enjoy working with a wide range of clients, while specialising in stress management, burnout , depression and trauma. I've found best-practice comes from an empathetic, patient approach, with dynamic, integrated support. I'm passionate in supporting adults, teens and their families to feel empowered realising their potential. While developing into healthy, happy, and unique individuals. We can all find ourselves swimming against a current and greatly benefit from genuine support to reach the shore.
(08) 9468 7240 View (08) 9468 7240
Photo of Jessica Wilkes, Counsellor in 6157, WA
Jessica Wilkes
Counsellor, MA, ACA-L2
Verified Verified
1 Endorsed
Palmyra, WA 6157
The Make It Well is a creatively responsive, embodied Counselling and Art Therapies service that welcomes you, as you are, supporting you in empowered embracing and expanding of all aspects your whole self. Jess at The Make It Well offers confidential, tailored sessions using a Person Centred, integrated approach. Whether you are seeking support to: navigate specific mental health and wellbeing challenges; safely explore of parts of your self; seek clarity or expansion... or whether you are curious about the possibilities of a Counselling or Art Therapy journey...The first step is to get in touch.
The Make It Well is a creatively responsive, embodied Counselling and Art Therapies service that welcomes you, as you are, supporting you in empowered embracing and expanding of all aspects your whole self. Jess at The Make It Well offers confidential, tailored sessions using a Person Centred, integrated approach. Whether you are seeking support to: navigate specific mental health and wellbeing challenges; safely explore of parts of your self; seek clarity or expansion... or whether you are curious about the possibilities of a Counselling or Art Therapy journey...The first step is to get in touch.
(08) 6206 8125 View (08) 6206 8125
Photo of Hanedy Catalan, Psychologist in 6157, WA
Hanedy Catalan
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Bicton, WA 6157
I am a Clinical Psychologist with over 20 years of experience. I work with people who feel suffocated by self-criticism, doubt, sadness, anxiety, overwhelm, or fear, as well as people who are navigating what it means to show up as themselves in various areas of their life. I support people who want to address the impact of past trauma, family of origin or relationship issues, and support people who want to find more acceptance, wholeness, and aliveness in all of who they are.
I am a Clinical Psychologist with over 20 years of experience. I work with people who feel suffocated by self-criticism, doubt, sadness, anxiety, overwhelm, or fear, as well as people who are navigating what it means to show up as themselves in various areas of their life. I support people who want to address the impact of past trauma, family of origin or relationship issues, and support people who want to find more acceptance, wholeness, and aliveness in all of who they are.
(08) 6219 3072 View (08) 6219 3072
Photo of Georgina Mavor, Psychologist in 6157, WA
Georgina Mavor
Psychologist, MAPS
Verified Verified
Bicton, WA 6157
Regardless of age, being a woman in today's world is complex. Workplace relations, career choices, relationships, families, ageing parents, domestic violence, menopause, ill health, ageing, loss, and too many responsibilities, can take their toll leaving many feeling drained, anxious, and down. When life's demands are onerous, it's easy to get stuck and lose sight of something better. I know the toll that tough challenges can take. I know the toll that women's conditioned ways of thinking, feeling, and behaving, can have on hope, faith, and trust in themselves. Being heard, fresh insights, and realisations change that.
Regardless of age, being a woman in today's world is complex. Workplace relations, career choices, relationships, families, ageing parents, domestic violence, menopause, ill health, ageing, loss, and too many responsibilities, can take their toll leaving many feeling drained, anxious, and down. When life's demands are onerous, it's easy to get stuck and lose sight of something better. I know the toll that tough challenges can take. I know the toll that women's conditioned ways of thinking, feeling, and behaving, can have on hope, faith, and trust in themselves. Being heard, fresh insights, and realisations change that.
(08) 6206 8178 View (08) 6206 8178
Photo of Julie Cole, Psychotherapist in 6157, WA
Julie Cole
Psychotherapist, MA, PACFA
Verified Verified
Bicton, WA 6157
Waitlist for new clients
I am a warm and genuine psychotherapist trained to explore how present concerns or difficulties may be influenced by past experiences, attachment patterns or unconscious beliefs and thoughts. I see people who are working through all kinds of relationship distress or concerns as well as grief. I have a particular expertise working with couples and individuals working through life transitions. I also work on improving or changing difficult workplace relationships or dynamics.
I am a warm and genuine psychotherapist trained to explore how present concerns or difficulties may be influenced by past experiences, attachment patterns or unconscious beliefs and thoughts. I see people who are working through all kinds of relationship distress or concerns as well as grief. I have a particular expertise working with couples and individuals working through life transitions. I also work on improving or changing difficult workplace relationships or dynamics.
(08) 6219 3879 View (08) 6219 3879
Photo of Claudia Zappalenti, Counsellor in 6157, WA
Claudia Zappalenti
Counsellor, MA, PACFA
Verified Verified
Bicton, WA 6157
I have over 10 years of experience and a deep passion for helping people just like you. I will apply a strength-based approach, using only evidence-based therapeutic modalities, to suit your unique needs and empower you to transition successfully through your challenges. Whether you are facing relationship issues, challenging life transitions, cultural issues, professional dissatisfaction or other emotionally challenging life events, I can help you to become more aware of your strengths and assist you in engaging in successful coping styles and letting go of ones that are not serving you well.
I have over 10 years of experience and a deep passion for helping people just like you. I will apply a strength-based approach, using only evidence-based therapeutic modalities, to suit your unique needs and empower you to transition successfully through your challenges. Whether you are facing relationship issues, challenging life transitions, cultural issues, professional dissatisfaction or other emotionally challenging life events, I can help you to become more aware of your strengths and assist you in engaging in successful coping styles and letting go of ones that are not serving you well.
(08) 6185 0804 View (08) 6185 0804
Photo of Jess Rogers, Psychologist in 6157, WA
Jess Rogers
Psychologist, PsyBA General
Verified Verified
Bicton, WA 6157
The decision to start therapy can be a little overwhelming. I respect your decision to come to therapy and will work with you to make the process as easy and as smooth as possible. I am passionate about providing therapy that is person-centered, compassionate, empathetic, and holistic. I tailor my interventions to each individual’s needs and draw from a range of modalities. I am committed to creating a safe, non-judgemental space that allows room for the exploration of difficult thoughts, feelings, and events. I pride myself on being an empathetic listener and have been known to sprinkle some humour into sessions where appropriate.
The decision to start therapy can be a little overwhelming. I respect your decision to come to therapy and will work with you to make the process as easy and as smooth as possible. I am passionate about providing therapy that is person-centered, compassionate, empathetic, and holistic. I tailor my interventions to each individual’s needs and draw from a range of modalities. I am committed to creating a safe, non-judgemental space that allows room for the exploration of difficult thoughts, feelings, and events. I pride myself on being an empathetic listener and have been known to sprinkle some humour into sessions where appropriate.
(08) 6206 8083 View (08) 6206 8083
Photo of Anita Smith, Psychologist in 6157, WA
Anita Smith
Psychologist, MPsych, PsyBA - Clin. Psych
Verified Verified
Bicton, WA 6157
I am a Clinical Psychologist with experience providing counselling and therapy to adults and adolescents. My approach is client-centred, placing strong value on the therapeutic relationship as a space where it is safe to laugh and cry, while learning how to respond differently to yourself and to others. Every person is unique and every situation is unique, so I utilise a variety of evidence-based therapies, tailoring therapy to you and your needs.
I am a Clinical Psychologist with experience providing counselling and therapy to adults and adolescents. My approach is client-centred, placing strong value on the therapeutic relationship as a space where it is safe to laugh and cry, while learning how to respond differently to yourself and to others. Every person is unique and every situation is unique, so I utilise a variety of evidence-based therapies, tailoring therapy to you and your needs.
(08) 6206 8980 View (08) 6206 8980

See more therapy options for 6157

How does your Counsellor compare?

Number of Counsellors in 6157

30+

Average cost per session

$165

Counsellors in 6157 who prioritize treating:

100% Anxiety
95% Depression
86% Self Esteem
86% Stress
84% Relationship Issues
73% Trauma and PTSD
70% Coping Skills

Average years in practice

13 Years

Top 3 insurances accepted

67% Bupa
67% Medibank Private
52% Medicare Rebates

How Counsellors in 6157 see their clients

95% In Person and Online
5% Online Only

Gender breakdown

84% Female
16% Male
FAQs - About Therapy and Counselling

How can I find a therapist in 6157?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.