Counselling in 3089

Photo of Jamie Goodison, Counsellor, MC, ACA-L2
Jamie Goodison
Counsellor, MC, ACA-L2
1 Endorsed
Diamond Creek, VIC 3089
I offer a warm, affirming space to explore identity, manage anxiety, navigate relationships, and better understand neurodivergence. My approach is collaborative and strengths-based, focusing on building insight, emotional regulation skills, and self-acceptance. I aim to support clients in creating meaningful, lasting change at a pace that feels safe and sustainable.
I offer a warm, affirming space to explore identity, manage anxiety, navigate relationships, and better understand neurodivergence. My approach is collaborative and strengths-based, focusing on building insight, emotional regulation skills, and self-acceptance. I aim to support clients in creating meaningful, lasting change at a pace that feels safe and sustainable.
(03) 8400 0535 View (03) 8400 0535
Photo of Kim Maloney, Counsellor, ACA-L2
Kim Maloney
Counsellor, ACA-L2
1 Endorsed
Diamond Creek, VIC 3089
As a person-centered counselor, I’m passionate about helping individuals navigate anxiety and build stronger, more meaningful relationships. Whether you’re seeking to deepen a romantic partnership, improve family dynamics, strengthen friendships, or enhance professional connections, I believe that understanding each other on a deeper level is the key to more fulfilling relationships. Together, we’ll work on improving communication, resolving challenges, and creating healthier, more connected lives.
As a person-centered counselor, I’m passionate about helping individuals navigate anxiety and build stronger, more meaningful relationships. Whether you’re seeking to deepen a romantic partnership, improve family dynamics, strengthen friendships, or enhance professional connections, I believe that understanding each other on a deeper level is the key to more fulfilling relationships. Together, we’ll work on improving communication, resolving challenges, and creating healthier, more connected lives.
(03) 9070 3611 View (03) 9070 3611
Photo of Natasha Davison - Your Local Psychologist, Psychologist, PsychD, PsyBA - Clin. Psych
Your Local Psychologist
Psychologist, PsychD, PsyBA - Clin. Psych
Diamond Creek, VIC 3089
At Your Local Psychologist, we work alongside everyday people to help them to identify and break through the barriers that prevent them from living their best life. We are committed to people feeling respected and heard, and that they have the opportunity to learn new ways to cope with the difficulties that we all face at times in life. Our fully qualified and experienced psychologists are registered with AHPRA. We practice evidence based therapy and are continually undertaking training and updating our knowledge, so that we remain current and fresh to best practice psychological treatments and tools.
At Your Local Psychologist, we work alongside everyday people to help them to identify and break through the barriers that prevent them from living their best life. We are committed to people feeling respected and heard, and that they have the opportunity to learn new ways to cope with the difficulties that we all face at times in life. Our fully qualified and experienced psychologists are registered with AHPRA. We practice evidence based therapy and are continually undertaking training and updating our knowledge, so that we remain current and fresh to best practice psychological treatments and tools.
(03) 8771 4043 View (03) 8771 4043
Photo of Natascha Newton, Counsellor, ACA-L2
Natascha Newton
Counsellor, ACA-L2
Diamond Creek, VIC 3089
I am driven by a genuine passion to make a lasting impact in the lives of my clients. Rise wellbeing's mission is to offer personalised, high-quality supports that truly meet individual needs, while giving back to the community with affordable and accessible services. We believe in the power of evidence-based, person-centred care, creating a safe, supportive space where clients can thrive. As a registered NDIS provider, we’re also able to work with NDIS participants, offering counselling services that empower you to navigate challenges and achieve meaningful outcomes.
I am driven by a genuine passion to make a lasting impact in the lives of my clients. Rise wellbeing's mission is to offer personalised, high-quality supports that truly meet individual needs, while giving back to the community with affordable and accessible services. We believe in the power of evidence-based, person-centred care, creating a safe, supportive space where clients can thrive. As a registered NDIS provider, we’re also able to work with NDIS participants, offering counselling services that empower you to navigate challenges and achieve meaningful outcomes.
(03) 8595 5028 View (03) 8595 5028
Photo of Matthew Strebinos, Psychologist, MPsych, PsyBA General
Matthew Strebinos
Psychologist, MPsych, PsyBA General
Serves Area
I’m extremely passionate about helping people create meaningful change and rediscover their confidence, purpose, and potential. I work with clients experiencing mood or behaviour difficulties, low self-esteem, anxiety, trauma, and relationship challenges. My approach is active, practical and motivational, helping you break unhelpful patterns, build resilience, create understanding and strengthen self-worth. I value warmth, empathy and authenticity to create a space where you feel understood, supported, and feel capable, resilient, and motivated to create the life you want.
I’m extremely passionate about helping people create meaningful change and rediscover their confidence, purpose, and potential. I work with clients experiencing mood or behaviour difficulties, low self-esteem, anxiety, trauma, and relationship challenges. My approach is active, practical and motivational, helping you break unhelpful patterns, build resilience, create understanding and strengthen self-worth. I value warmth, empathy and authenticity to create a space where you feel understood, supported, and feel capable, resilient, and motivated to create the life you want.
(03) 8400 0880 View (03) 8400 0880
Photo of Raphael Elisha, Psychologist, MPsych, PsyBA General
Raphael Elisha
Psychologist, MPsych, PsyBA General
Serves Area
I am a psychologist, offering face-to-face sessions in Greensborough. I offer both couples and individual therapy, with a focus on helping people navigate the challenges that come with relationship stress. Whether it's emotional disconnection, conflict, parenting issues, lack of intimacy or betrayal, I provide a safe, non-judgmental space to help you work through it. Relationship therapy is not only for couples. I can help individuals with anxiety, depression, and low self-esteem caused by unhealthy relationships, as well as issues that may be impacting relationships, including personality and anger management issues.
I am a psychologist, offering face-to-face sessions in Greensborough. I offer both couples and individual therapy, with a focus on helping people navigate the challenges that come with relationship stress. Whether it's emotional disconnection, conflict, parenting issues, lack of intimacy or betrayal, I provide a safe, non-judgmental space to help you work through it. Relationship therapy is not only for couples. I can help individuals with anxiety, depression, and low self-esteem caused by unhealthy relationships, as well as issues that may be impacting relationships, including personality and anger management issues.
(03) 8338 4411 View (03) 8338 4411
Photo of Erin Jones - Erin Jones Therapy (Art and Play Therapy), Psychotherapist, MA, AThR
Erin Jones Therapy (Art and Play Therapy)
Psychotherapist, MA, AThR
2 Endorsed
Serves Area
I have a passion working with people to improve their wellbeing and achieve the goals that they set for themselves. I am experienced working with individuals with complex chronic and acute illness and understand the complexities of illness and the impacts this has on a persons mental and emotion state. I also have a large and invested interest in supporting women as they navigate the journey into motherhood (matrescence) and the emotional challenges this can bring along with the change in identity and self. As a mother of 2 young children I understand first hand the day to day challenges being a mother can be.
I have a passion working with people to improve their wellbeing and achieve the goals that they set for themselves. I am experienced working with individuals with complex chronic and acute illness and understand the complexities of illness and the impacts this has on a persons mental and emotion state. I also have a large and invested interest in supporting women as they navigate the journey into motherhood (matrescence) and the emotional challenges this can bring along with the change in identity and self. As a mother of 2 young children I understand first hand the day to day challenges being a mother can be.
(03) 8104 9750 View (03) 8104 9750
Photo of Melissa Smoker, Psychologist, MPsych, PsyBA General
Melissa Smoker
Psychologist, MPsych, PsyBA General
Serves Area
Melissa is a Registered Psychologist and CBT-i Practitioner. She offers telehealth appointments Australia-wide, and in-person appointments in Greensborough, Victoria. Melissa currently provides individual therapy to teens and adults experiencing a range of issues including trauma, sleep concerns, addictions, life transitions, general anxiety, depression, stress and burnout, ADHD coaching.
Melissa is a Registered Psychologist and CBT-i Practitioner. She offers telehealth appointments Australia-wide, and in-person appointments in Greensborough, Victoria. Melissa currently provides individual therapy to teens and adults experiencing a range of issues including trauma, sleep concerns, addictions, life transitions, general anxiety, depression, stress and burnout, ADHD coaching.
(03) 8400 0989 View (03) 8400 0989
Photo of Robyn Frances Tongue - Robyn Tongue - PAWS Psychology, Psychologist, PsyBA General
Robyn Tongue - PAWS Psychology
Psychologist, PsyBA General
Serves Area
Is your child navigating challenges like anxiety, low mood, ADHD, or school refusal? Perhaps you’re an adult seeking ADHD coaching or looking for Autism, ADHD, or educational assessments for yourself or a loved one. At PAWS Psychology, our therapy animals, dogs Bella & Teddy, and cats Skye & Cloud, provide comfort and companionship, creating a calming, supportive environment. Whether your goal is improving emotional regulation, building confidence, or achieving personal or academic success, you’ll feel understood and empowered on your journey to thrive.
Is your child navigating challenges like anxiety, low mood, ADHD, or school refusal? Perhaps you’re an adult seeking ADHD coaching or looking for Autism, ADHD, or educational assessments for yourself or a loved one. At PAWS Psychology, our therapy animals, dogs Bella & Teddy, and cats Skye & Cloud, provide comfort and companionship, creating a calming, supportive environment. Whether your goal is improving emotional regulation, building confidence, or achieving personal or academic success, you’ll feel understood and empowered on your journey to thrive.
(03) 8400 0752 View (03) 8400 0752
Photo of Tim Nolan - Tim Nolan Counselling & Psychotherapy, Psychotherapist, ACA-L1
Tim Nolan Counselling & Psychotherapy
Psychotherapist, ACA-L1
3 Endorsed
Serves Area
Tim has over 10 years counselling & psychotherapy experience in treating clients with trauma, complex mental health and substance abuse presentations. He has worked across various settings including residential rehabilitation, hospitals, psychiatric, 'not for profit' and general counselling. Tim is trained in Schema Therapy, Acceptance Commitment Therapy, Emotional Focused Therapy and Gottman Method Counselling (for couples), and practice CBT, emotional regulation and psychodynamic therapies. Tim is also a qualified Mental Health & AOD (Alcohol and Other Drug) Clinician
Tim has over 10 years counselling & psychotherapy experience in treating clients with trauma, complex mental health and substance abuse presentations. He has worked across various settings including residential rehabilitation, hospitals, psychiatric, 'not for profit' and general counselling. Tim is trained in Schema Therapy, Acceptance Commitment Therapy, Emotional Focused Therapy and Gottman Method Counselling (for couples), and practice CBT, emotional regulation and psychodynamic therapies. Tim is also a qualified Mental Health & AOD (Alcohol and Other Drug) Clinician
(03) 8400 0062 View (03) 8400 0062
Photo of Sara Cahill, Psychologist, MPsych, PsyBA General
Sara Cahill
Psychologist, MPsych, PsyBA General
Serves Area
Sara is an experienced Clinical Psychologist with over 15 years experience working in both the private and public sector. Sara is fully registered with AHRPA, a member of the Australian Psychological Society and a Board-Approved Supervisor. Sara is also a credentialed Eating Disorder clinician.
Sara is an experienced Clinical Psychologist with over 15 years experience working in both the private and public sector. Sara is fully registered with AHRPA, a member of the Australian Psychological Society and a Board-Approved Supervisor. Sara is also a credentialed Eating Disorder clinician.
(03) 8400 0771 View (03) 8400 0771
Photo of Jana Cibirova, Counsellor, MSc, PACFA
Jana Cibirova
Counsellor, MSc, PACFA
1 Endorsed
Serves Area
Do you feel stuck in life and need someone to support you without judgment? Do you feel overwhelmed and unsure what to do? It can be daunting to take that first step and reach out for support. Jana is a warm and genuine counsellor who helps her clients find what they need. She empathically attunes to people's distress and helps them to connect. When you work with Jana, there's no pretending. She will meet you at where you are in your life and be real. She will be curious about your journey and interested in you. Whether you come by yourself or with your partner.
Do you feel stuck in life and need someone to support you without judgment? Do you feel overwhelmed and unsure what to do? It can be daunting to take that first step and reach out for support. Jana is a warm and genuine counsellor who helps her clients find what they need. She empathically attunes to people's distress and helps them to connect. When you work with Jana, there's no pretending. She will meet you at where you are in your life and be real. She will be curious about your journey and interested in you. Whether you come by yourself or with your partner.
(03) 8400 0810 View (03) 8400 0810
Photo of Arman Ouveysi, MBBS
Arman Ouveysi
Verified Verified
Serves Area
With a broad range of expertise as a senior mental health GP, Dr. Arman excels in diagnosing complex medical and mental health conditions. Dr. Arman is not only thorough but ensures that every patient feels heard and valued. As a specialist in mental health, he provides expert care for ADHD, Autism, OCD, anxiety, depression, as well as trauma and stress management. In addition to his mental health expertise, Dr. Arman is skilled in addressing complex physical ailments, including fibromyalgia, irritable bowel syndrome, chronic fatigue, and chronic pain.
With a broad range of expertise as a senior mental health GP, Dr. Arman excels in diagnosing complex medical and mental health conditions. Dr. Arman is not only thorough but ensures that every patient feels heard and valued. As a specialist in mental health, he provides expert care for ADHD, Autism, OCD, anxiety, depression, as well as trauma and stress management. In addition to his mental health expertise, Dr. Arman is skilled in addressing complex physical ailments, including fibromyalgia, irritable bowel syndrome, chronic fatigue, and chronic pain.
(03) 8400 0363 View (03) 8400 0363
Photo of Kat Cunningham, Psychologist, PsyBA General
Kat Cunningham
Psychologist, PsyBA General
Serves Area
Therapy that’s straightforward, engaging and kind.
Therapy that’s straightforward, engaging and kind.
(03) 8400 0709 View (03) 8400 0709
Photo of Cassandra Scicluna, Psychologist, MPsych, PsyBA General
Cassandra Scicluna
Psychologist, MPsych, PsyBA General
Serves Area
I am a Psychologist who cares about your mental health. I provide warm and compassionate support to individuals and have a special interest in working with women. I aim to provide you with a safe and calming space to help reduce your distress, build your resilience and improve your connection to others and life.
I am a Psychologist who cares about your mental health. I provide warm and compassionate support to individuals and have a special interest in working with women. I aim to provide you with a safe and calming space to help reduce your distress, build your resilience and improve your connection to others and life.
(03) 8771 4615 View (03) 8771 4615
Photo of Kristin Rogers - Kristin Rogers- Tranquility Psychology , Psychologist, MPsych, PsyBA General
Kristin Rogers- Tranquility Psychology
Psychologist, MPsych, PsyBA General
Serves Area
Kristin enjoys supporting a range of individuals across the lifespan including children, adolescents, adults, and older adults. Kristin has a particular interest in supporting neurodivergent individuals (Autism and ADHD) and their supporters across the lifespan. Kristin’s varied experience in community settings (family violence, addiction, mental health, disability), private practice and school settings (primary and secondary) helps her further understand how an individual’s life experiences and envionment intersect and impact wellbeing. Kristin is also able to provide assessments (ADHD, Autism, Educational, Cognitive, FASD).
Kristin enjoys supporting a range of individuals across the lifespan including children, adolescents, adults, and older adults. Kristin has a particular interest in supporting neurodivergent individuals (Autism and ADHD) and their supporters across the lifespan. Kristin’s varied experience in community settings (family violence, addiction, mental health, disability), private practice and school settings (primary and secondary) helps her further understand how an individual’s life experiences and envionment intersect and impact wellbeing. Kristin is also able to provide assessments (ADHD, Autism, Educational, Cognitive, FASD).
(03) 8400 0836 View (03) 8400 0836
Photo of Rebecca Harris, Psychotherapist, ACA-L2
Rebecca Harris
Psychotherapist, ACA-L2
3 Endorsed
Serves Area
I work with all ages, and with couples. My approach brings together mind, body, emotion, and spirit, utilising a range of approaches and interventions such as: Polyvagal theory; somatic psychotherapy; cognitive approaches, mindfulness, and EMDR. I meet clients where they are at, regardless of situation, age, goals or struggles. I believe that each individual is the expert in their own lives and has within them the capacity for growth and healing, but I know that sometimes it can be helpful to have someone walking alongside, supporting the development of the insights and changes that lead to improved wellbeing.
I work with all ages, and with couples. My approach brings together mind, body, emotion, and spirit, utilising a range of approaches and interventions such as: Polyvagal theory; somatic psychotherapy; cognitive approaches, mindfulness, and EMDR. I meet clients where they are at, regardless of situation, age, goals or struggles. I believe that each individual is the expert in their own lives and has within them the capacity for growth and healing, but I know that sometimes it can be helpful to have someone walking alongside, supporting the development of the insights and changes that lead to improved wellbeing.
(03) 8400 0272 View (03) 8400 0272
Photo of Kate Culy, Counsellor, ACA-L2
Kate Culy
Counsellor, ACA-L2
2 Endorsed
Serves Area
Are you uncertain about your next steps towards feeling better and where to start? Facing major shifts in your relationships, job, or well-being? Maybe you’re experiencing overwhelm, depression, or anxiety? Or have you been living with some problems that just won’t go away and simply need to talk things out with someone? Working alongside you, I will help you find your way through tricky times towards feeling better. This might involve developing deeper understanding, broader viewpoints, enhanced self-awareness, and utilizing your inner strengths.
Are you uncertain about your next steps towards feeling better and where to start? Facing major shifts in your relationships, job, or well-being? Maybe you’re experiencing overwhelm, depression, or anxiety? Or have you been living with some problems that just won’t go away and simply need to talk things out with someone? Working alongside you, I will help you find your way through tricky times towards feeling better. This might involve developing deeper understanding, broader viewpoints, enhanced self-awareness, and utilizing your inner strengths.
(03) 8400 0416 View (03) 8400 0416
Photo of Sharon Bard, Counsellor, MA, ACA-L2
Sharon Bard
Counsellor, MA, ACA-L2
Serves Area
Are you feeling overwhelmed by the challenges of your disability or new medical diagnosis? ​Disability and medical diagnosis can cause deep levels of distress, uncertainty, fear and overwhelm. It is a time when lots of new medical information is being presented bringing up both familiar and unfamiliar feelings. This makes it difficult to absorb and unpack information, manage daily tasks, get quality sleep and mobilise. If you have have lived with a disability for some time you might be struggling with a new challenging life moment that is impacting on your happiness and quality of life.
Are you feeling overwhelmed by the challenges of your disability or new medical diagnosis? ​Disability and medical diagnosis can cause deep levels of distress, uncertainty, fear and overwhelm. It is a time when lots of new medical information is being presented bringing up both familiar and unfamiliar feelings. This makes it difficult to absorb and unpack information, manage daily tasks, get quality sleep and mobilise. If you have have lived with a disability for some time you might be struggling with a new challenging life moment that is impacting on your happiness and quality of life.
(03) 8400 0472 View (03) 8400 0472
Photo of Valerene Chin, Psychologist, MPsych, PsyBA General
Valerene Chin
Psychologist, MPsych, PsyBA General
Serves Area
I have worked as a psychologist in a variety of settings, including AOD rehab, refuges, women’s organisations (focused on family violence), NDIS realm, and private practice. I work with a broad range of presentations across the lifespan, including personality disorders, complex trauma, bipolar affective disorder, anxiety, depression, chronic illnesses, addictions, autism spectrum disorder, and schizophrenia. I mainly practice psychodynamic psychotherapy, so the way clients relate to themselves, others and the world is often central in the therapy room. Having said this, I also tailor my approach to suit an individual's needs.
I have worked as a psychologist in a variety of settings, including AOD rehab, refuges, women’s organisations (focused on family violence), NDIS realm, and private practice. I work with a broad range of presentations across the lifespan, including personality disorders, complex trauma, bipolar affective disorder, anxiety, depression, chronic illnesses, addictions, autism spectrum disorder, and schizophrenia. I mainly practice psychodynamic psychotherapy, so the way clients relate to themselves, others and the world is often central in the therapy room. Having said this, I also tailor my approach to suit an individual's needs.
(03) 8400 0503 View (03) 8400 0503

How does your Therapist compare?

Number of Therapists in 3089

20+

Average cost per session

$150

Therapists in 3089 who prioritize treating:

93% Anxiety
83% Stress
76% Depression
76% Self Esteem
72% Relationship Issues
66% Parenting
59% Trauma and PTSD

Average years in practice

10 Years

Top 3 insurances accepted

57% Medicare Rebates
43% Bupa
36% NDIS

How Therapists in 3089 see their clients

100% In Person and Online

Gender breakdown

72% Female
28% Male
FAQs - About Therapy and Counselling

How can I find a therapist in 3089?

Search for nearby psychologists or counsellors by inputting your city, suburb, postcode, or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or postcode into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

Counsellors and Psychotherapists listed in the directory are members of the main professional associations, mainly the Australian Counselling Association and the Psychotherapy and Counselling Federation of Australia. Psychologists must be registered in the Australian Health Practitioner Regulation Agency (AHPRA). Most Social Workers listed in the directory are members of the Australian Association of Social Workers (AASW).

Providers whose professional membership or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Given that professional memberships are not a statutory requirement for social workers, psychotherapists and counsellors in Australia, certain qualified professionals or organisations may choose not to maintain such memberships despite possessing the necessary qualifications. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counsellor?

Counsellors, psychotherapists and psychologists can all provide counselling or talking therapy and have credentials and experience that enable them to do so in Australia.

Psychologists have earned a 4 year undergraduate degree in psychology and have completed a postgraduate internship or postgraduate degree. Psychotherapists generally have an undergraduate degree in a health related field in addition to 3-4 years of specialist training in psychotherapy and a period of personal psychotherapy. In order to belong to a professional organisation such as the ACA or PACFA, counsellors and psychotherapists are required to have completed a certain level of AQF qualifications and/ or an approved training course as well as clinical and supervision hours. Social Workers registered with the AASW are required to have a Bachelor’s or Master’s degree in Social Work from an accredited institution.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, the cost of a therapy session in Australia could be between $100 and $250. If you have private insurance, your plan may cover some if not all of your sessions. You should contact your insurance provider to determine if they provide coverage for therapy sessions and to determine what, if any, requirements they might have in order for your sessions to be covered, such as a referral from your GP or medical specialist.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

If you are struggling to access therapy due to budget constraints, you could also consider public funded mental health services. The Better Access Scheme is a government program offering Medicare rebates for mental health care. To access the program you will need to be assessed and diagnosed by your GP and get a Mental Health Plan. This will allow you to receive up to 10 individual sessions and 10 group sessions a year with practitioners who accept bulk billing, with no out of pocket costs for you.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your postcode.

Are therapy sessions confidential?

Therapists who are part of a professional organisation such as the ACA, PACFA, or the APS are bound by an ethical framework that requires them to uphold a confidentiality agreement. Confidentiality is a crucial part of the therapeutic relationship and only under specific circumstances, such as when there is the potential or known harm to the client or others or when a minor is in danger, will a therapist be obligated to break the agreement. These exceptions to the confidentiality agreement are usually discussed during the initial consultation.