Glad there are articles like this critical of it here because so many have unwittingly promoted it.

The APA has reviewed other niche telehealth applications that are much better.

You have to have a virtual waiting room where you let people in and they can't just barge in. That's a HIPAA disaster waiting to happen.

So many programs and apps achieve Zipfian dominance based on consumer hype and don't deserve it. You would think the public learned from Facebook but the same mistakes happen over and over.