Mark Goulston, M.D., is the Co-Founder of Heartfelt Leadership whose Mission is: Daring to Care. He is a psychiatrist, business consultant, executive coach, international speaker and trained hostage-negotiators for the FBI. He currently serves as co-founder, co-curator and co-guardian at Heartfelt Leadership a community whose mission is Daring to Care. A bestselling author whose books include REAL INFLUENCE: Persuade Without Pushing and Gain Without Giving In, Just Listen: Discover the Secret to getting Through to Absolutely Anyone, Get Out of Your Own Way, and Get Out of Your Own Way at Work, and The 6 Secrets of a Lasting Relationship: How to Fall in Love Again...and Stay There, he writes the "Closing Bell" column for CSQ magazine and the syndicated column, "Solve Anything with Dr. Mark," for Tribune Media Services and blogs for: the Huffington Post, Business Insider, Fast Company, Daily Speculations, Basil and Spice. Frequently called upon to share his expertise with the media, he has been quoted in the Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, and Reuters; has offered commentary on NPR, CNN, and Fox News; and has appeared on the Oprah and Today shows. He lives in Los Angeles, California.
Reached #1 ranking in six kindle business categories at Amazon.com and #1 in China and Germany for US business books. The essence of the book is that if you want to get through to people you need to leave "your here" and go to "their there" and listen in a way in which they not only feel understood, but "feel felt." When that happens and people sense that you are there to help and mean them no harm, they will open up their hearts and minds to you.