In most jurisdictions, the APS, the Area Agency on Aging, or the county Department of Social Services is designated as the agency to receive and investigate allegations of elder abuse and neglect. If investigators find abuse or neglect, they make arrangements for services to help protect the victim.
The Area Agency on Aging operates an information and referral line for a wide range of services. If the elder is in immediate danger, call 911.
Older adults can take the following precautions to help keep themselves safe from abuse:
- Maintain a social life. Stay in touch with old friends and neighbors if you move in with a relative or change your address. Have a buddy outside the home check in with you at least once a week. Invite friends to stop by your house even if they only stay for a brief period.
- Stay open to opportunities. Make new friends. Continue participating in community activities.
- Retain control over your telephone and mail. If your mail is being intercepted, discuss the problem with postal authorities.
- Organize your belongings so you can keep track of everything. Make sure others are aware that you know where everything is kept.
- Try to be in control of attending to your personal needs. Keep regular appointments with your doctor, dentist, barber or hairdresser.
- Maintain financial control. Arrange to have your Social Security or pension check deposited directly to a bank account in your name.
- Maintain legal control. Obtain legal advice about possible future disability, including powers-of-attorney, guardianships, or conservatorships. Be sure to keep records, accounts, and property available for examination by someone you trust, as well as by the person you or the court has designated to manage your affairs. Review your will periodically. Only give up control of your property or assets at a time when you decide you cannot manage them.
- Be sure to ask for help when you need it. Discuss your plans with your attorney, physician or family members.


