Working Creativity

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Creativity = Competitive Advantage?

Creativity may be the best source of competitive advantage, but is it ignored?

I have been energised by a debate with a friend... He is an experienced, wise and knowledgeable assessment and development specialist.  I put it to him that organsiations must begin to take creativity seriously.  He agreed, but countered saying...

"My discussions with clients will rarely focus on creativity not by my choice but by theirs. Strategy, leadership, communication, delivery are all there but creativity tends to take a back seat"

I would like to hope that this state of affairs suggests both a problem and an opportunity.

The problem - successful firms large and small, require a constant stream of new ways of working. From the shopfloor to the boardroom. From products, to processes, to services to concepts. I don't want to argue that we should be constantly seeking radical innovation - but stagnation is surely to be avoided?

Creativity lies at the heart of the development of these new ways of working - by encouraging all staff to be open to opportunities and empowering people to solve problems.

No creativity = stagnation = no innovation


The opportunity
- We all know the figures on the firms that are most admired and most successful (Googles, Apples, Red Bulls, etc.) - at the heart of their success lies a willingness to develop and encourage creativity across all levels of the firm.

In this piece of research I conducted recently - http://www.e-metrixx.com/creativity-profit/organisational-creativity/ - are a range of examples that link creativity to success.

One highlight from the The Ernst & Young 2010 Connecting Innovation to Profit study concluded that...

the ability to manage, organise, cultivate and nurture creative thinking is directly linked to growth and achievement

 

So...


Might we argue that the opportunity lies in companies that normally eschew creativity, to take it seriously?     
Again - not that they should ignore "Strategy, leadership, communication, delivery" - but consider creativity alongside these factors.



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Mark Batey is a creativity researcher and Chairman of the Psychometrics at Work Research Group at Manchester Business School.

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