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I love seeing friends face-to-face. (Not in gangs, but one or two at a time.) I love Facebook. I love e-mail. I love letters, although it has admittedly been a while since I've written one.
But I hate the phone. Hate it. Hate. It. Read More














I always thought it was social anxiety....
I have hated phone calls my whole life, but I always thought it was because I had social anxiety. I never attributed it to being an introvert though, interesting!
I blogged about the same thing last year... http://www.depressedles.com/2009/02/10/scary-phone-calls/
Telephone
I have always hated telephones. I do not like not being able to see someone's facial expressions when holding a conversation and I feel like I am always interpreting tones of voices. Having to call someone back is agony even when I do care about them. I just have this overwhelming feeling of obligation. I would much rather email or text and plan a face to face get-together. It is reassuring that I am not the only one. I also hate long pauses on the phone so I tend to start babbling which makes me feel even worse.
I have it! I have it! I THINK
I have it! I have it! I THINK this is the right answer: or at least it makes sense to me. As an iNtuitive Introvert, whenever someone says something I have to digest it a little before replying. A simple statement can lead to so many different questions and pathways, and sometimes it's difficult figuring out the difference between what someone SAID, and what they meant. Body language helps me to make these connections, but the phone effectively eradicates that help. Then, you have the added stress of being 'forced' to demand... It's a pretty stressful situation.
The cherry on the cake is the fact you tend to interpret things wrong, which makes you really frustrated. Pauses can signal everything from uncertainty to lack of breath, and all in all you have a overflow of information coming your way with little help to digest it all. Introverts, as you said, are slow 'eaters' (we digest really slowly!) and when a flow of conversation is demanded of us so rapidly of us, we tend to panic.
One more thing: Have you noticed how much harder it is to end a conversation on the phone, compared to in person? A phone call can drag on for a good ten minutes while both parties try to think of something to say. I think THIS might because a phone call is quite 'real': you have to make a conscious, direct effort to engage in conversation, and have to make a conscious, direct effort to end that conversation. It's uncomfortable for me, especially, because I tend to read things out of everything, and this seems almost like a social game: one determined on how quickly I excuse myself from a tiring call.
All in all, our supply / demand process gets a little haywire: we have too big a request and too little a supply from which to give! No wonder our self preservation kicks in, and we tend to avoid the phone!
EXACTLY
That is exactly what I told my friend the other day...and we're all teenagers, so they find it difficult to understand. I rely a lot on body language and facial expression to help me understand what they mean. It frustrates me beyond words talking on the phone, where I am totally blind to these signals.
That makes me a little bit weird, since my generation is one of teenagers rules by their phones. I don't even have a cellphone, and I despise having to get one due to practical reasons.
I usually do have to pace a lot while on the phone. It makes me anxious, trying to send all the right signals, but only through my voice. I tend to over-exaggerate my voice, and I cringe when hearing it.
introverts and phones
I stumbled onto Psychology Today and your Introvert blog when I was looking up brain wave therapy, and I have been reading your articles. I can relate to just about EVERYTHING you say! It has been so nice to read the words of someone who really understands introversion. I thought it was just me who wondered why extroverts always want to make introverts do unpleasant things in the name of fun. (My own theory is that extroverts are insecure and they want to make reasonable people participate in foolish activities with them so that they can feel justified in their behavior.)
And I get very frustrated by the church requests to do things like teach Sunday school, or host fellowship hour, or visit with strangers. Not in my skill set.
But the reason I just had to write is that I hate the phone too! As a moderately shy introvert, I have never liked the phone. Only about 8 people have my cell number and 5 of them are family members, and I keep the phone off most of the time. All four of us in my family are introverts and none of us like to answer the phone. My husband got me caller ID for Christmas one year and it has been wonderful. My mother-in-law is visiting and she can't understand that we let the phone ring if we don't know who it is (and often if we do) so she kept answering and handing me the phone. I took the handset out of the room she is in so she can't do that anymore. Years ago, I thought a long time about why I hate talking on the phone and while I agree with all your answers (I was newly ADD diagnosed here in my middle age, so the boredom thing is doubly true), I think it is because I can't see the other person's expressions and that part of communication is very important to me. More so than whatever the person is saying. Thank God for email and facebook. Keep up the great blog and thanks.
I have, very recently, picked
I have, very recently, picked up a new slang word called 'ping'. It describes that feeling you have when someone describes something and you KNOW what they are talking about very, very well indeed: most of the time it's about yourself :) In a non-narcissist way. And I perfectly agree with your last sentiment: body language plays a HUGE role in communicating, which the phone effectively ruins.
On a side note, here's another question: I use Google Chat a LOT. I understand why I use email so much, but what about online chatting? What do introverts generally think about that?
I think things like emailing
I think things like emailing and chat gives you a sufficient amount of time to think about an answer, and not be pressed by the awkward silences on the phone. It takes a lot off my shoulders. It's also pretty easy to end a conversation on chat if it ever gets tedious. My favorite is "My dad's kicking me off.", but really a 'gotta go' can do.
I have a friend where we talk more on facebook chat then in real life. It's a lot easier for both of us, since we're both introverted.
It's good to know I'm not
It's good to know I'm not alone. A friend called today but I just couldn't answer because I wasn't expecting the call. I love email and can respond to those immediately, but I have to mentally prepare for talking on the phone. Usually, I let the phone ring and call back when I feel ready to talk.
Exactly! You were not
Exactly! You were not expecting it and we need to plan things especially interaction with another human being.
Sometimes we do not have the choice, like when you are in the street and somebody is asking their way, but here, you have the choice not to answer, and well, you just take it :-) There is no harm done...
For me it's mostly point 1
For me it's mostly point 1 and a little bit of 2. The phone is the only media that demands my immediate attention and can't be fit into my own schedule. If I get an IM and I'm busy, I'll just leave it hanging for a few minutes. Facebook I read when I have the time. If the phone rings, I can either answer NOW or not answer at all. I really dislike that.
There is a professional side to this issue as well. In a job situation, many people use the phone as an easy way to get in touch with others. It is however very intrusive compared to the alternatives such as mail, and it requires almost no work on behalf of the caller. I have found a solution that works for this however. If I'm busy and my phone rings at work, I may simple not answer it. Try it, it works. If it's really important, they will call again or find another way to contact you or solve the problem.
Unfair to call introverts phone deficit.
I would like to say that I am an extrovert. But I do hate talking on the phone. I find that speaking on the phone to anyone is a waste of time. If it is not someone that is completely adored or in love with, what is the need to be on the phone. I have a distaste for people that walk and talk on the phone. I find it disrespectful to the person that they are talking to, and others around.
When I talk to someone on the phone i am usually direct and short. If we can't get on to another subject, the phone call will end shortly within 5 seconds flat. Till then I will likely meet up with them later in the day to have a real conversation.
I really don't think that you can connect introversion to phones in this way.
Or maybe I may be a displaced introvert.
Not unfair, you inferred incorrectly.
I wouldn't be afraid to bet that a majority of introverts are not fans of speaking on the telephone. That does not imply that all people who dislike talking on the telephone are introverts.
That's like saying all cats walk on four legs, therefore everything that walks on four legs is a cat. It's ungood logic.
Hear, hear!
Hear, hear!
It's the
It's the not-knowing-who's-on-the-other-end that has trained me in my phone deficiency, I think! This isn't always an issue in the age of the cell/mobile phone, but certainly growing up with a landline, and working an office answering phones without caller ID, it totally is!
The stranger on the other end of the line is an unknown quantity - they could demand you communicate with them in a certain way (as you say, chitchat), or even just ask difficult/not-immediately-answerable questions. This pings my anxiety of not interacting with strangers/new people in the way deemed normal (i.e. extroverted).
When you're on email, as you say, you can take time to parse what they're saying and formulate your response. Even in person, you can take more cues from their body language - and literally see them coming. You can avoid talking to strangers in person. You can't if you don't know who's on the other end when you pick up the phone.
Emily, that's exactly why I
Emily, that's exactly why I don't like the phone either! Caller ID has certainly helped me to overcome my aversion. I remember being terrified of the phone as a child. I just thought I was weird!
This is also why I dislike
This is also why I dislike picking up the phone. I hate talking to people that I don't know. Whenever the phone at home rings I ignore it. If my parents ask if someone called when they were out I say yes then make up a lie as to why I couldn't answer in time. i.e. in the bathroom or listening to music/reading in my room.
Caller ID
Caller ID is something of a double-edged sword in my experience. While it provides the much-desired benefit of knowing who's calling, the person on the other end of the line often knows I have it. Therefore, NOT answering the phone can result in hurt feelings -- especially when it's a regular occurrence.
I'm not even a classic introvert -- just someone with occasional "hermit tendencies". But I've lost count of how many times I've chosen not to answer a person's calls a few times, only to end up having to apologize to them later for "ignoring" them. While my behavior is never personal, it's sometimes taken that way specifically because of Caller ID.
All of These, Depending on the Day
I think I maxed out the I questions on the MBPT. In a work setting, where I must interact with others to perform my occupation, 1 and 3 ring very true--I do not care for impromptu phone conversations because I think slowly and resent being ripped from my previous activity. To my interlocutors, this probably makes me look like a mean curmudgeon or maybe worse, as a pushover since we come to the same ideas, with me just trailing them in a consensus.
I tend to feel differently given the day, however. In the beginning of the week when I have several days of email to go over, I resent being interrupted. Later on, I need time to sit and think.
I would submit that the telephone is not as intrusive to this as the continual IMs from people who've come to expect an answer to a question within 60 seconds. In my office we've come rely on IM as a virtual replacement of the phone in many situations, with the result that it's harder to ignore and answering is more or less required in very short time frames.
Also, I had a difficult time adjusting to idea brainstorm meetings where "s/he who fought for their idea hardest and loudest, won." This is a game I'd rather not play at all--since I cannot form counter-arguments quickly, let alone "on the spot." One previous supervisor saw me "not playing" in a meeting and chastised me by saying "You, know it's OK to *talk* in these meetings." I forced myself to find one thing to say in each meeting to satisfy her and to convince my colleagues I'm not a curmudgeon, just wired differently then they are. A result of my disdain for the IM/meeting issues is that I have to outperform my colleagues to gain an equal amount of respect on the job.
This blog has been a real service to us in the introverted herd. Keep up the great work!
brainstorming and instant messages
Here's an idea to bring into your next free-form brainstorming meeting: researchers are finding that it's not particularly effective.
I forgot to mention instant messaging for the simple reason that I mostly don't use it. I might send a couple back and forth to a client if I have a specific question, but I don't keep it turned on and I have few friends who try to use it with . I would hate if it were part of my office culture. (The benefit of being an office of one.) I don't text much, either, although I do find that very useful at times.
The Demand
Bookmarked this article to show all the extroverts i know that dont seem to understand or believe i Have to use the phone because its expected of succesful people. I also realized that i used the same technique to focus my mind on an uninteresting discussion or conversatoin. When i was in school and the teacher was lecturing, usually in history class, i would doodle and draw to concentrate on what was being said.
I think another part of the phone/introversion experience is that you are not able to focus the attention entirely away from yourself, like when you can talk to someone online or face to face you dont have to just focus on the words said and way they are said, especially if its chit chat. When your online and when your face to face and your not in deep conversation, you also have the option to share external things and sometimes almost avert the attention from yourself to something else, an object, a game, a book, a link or site, an idea. In a way i think just being on the phone, and sometimes even things like skype, theres a pressure to keep the attention focused on yourself instead of whatever the topic of the conversation is.(Or if the topic is yourself, somehow it just zooms in on your inadaquecies.)
It just seems like your playing a sport where all your talents/skills are opposite of what the game requests of you.
This "rings" so true
I have always hated talking on the phone and envy those like my husband who seem to do it naturally, because it does seem the only way to nurture long-distance friendships. I usually let the friendship die, unfortunately.
All of your points are definitely true, especially the interruptive aspect of the phone, which just seems to completely throw me off and also annoys me. The other person picks up on my annoyance and then they get their feelings hurt because I don't want to stop reading or cooking dinner or whatever to talk to them. Another commenter pointed out that you can't see the other person's facial expressions, and that is definitely a factor for me. I need those cues to remain engaged in the conversation.
But I think the main thing is that phone conversations frequently have very little point, don't allow for proper thought and reflection before responding and don't provide important visual cues, which all serve to make them very uncomfortable for the introvert.
I don't really like the
I don't really like the phone, I keep a cellphone but I only use it whenever I really, really need to. I would like to agree that phone conversations have very little point, oftentimes useless and completely unnecessary. Yes, a lot of my friendships died because I don't use the phone that often. But, it was by choice because whenever i get a call, it's normally chit-chat and all I could is say "Aha", let the other person manipulate the conversation and I end up offending them because I have nothing to contribute and my mind is somewhere else.
I think missing information is part of it.
I agree that telephones are intrusive and don't give you as much time to think as written responses.
I also think that one of the reasons that telephone conversations are harder than in-person conversations is that you can't see the other person and thus don't get any non-verbal cues. I find that telephone conversations drift into silence more often than in-person conversations, probably because over the telephone I can't see the other person's expression and thus don't know when to change the topic.
No - I hate the telephone.
No - I hate the telephone. Avoid it with a passion! Of the reasons you listed, #3 probably rings most true to me. I don't think on the fly and conversations like that on the phone are awkward. Unless it's someone I know very well, I always envision the other person thinking to themselves as I try to put my thoughts together,"she's a weirdo, why isn't she saying anything"!
Also, I think that a big issue for me when I'm on the phone is that I can't pick up on subtle ques from the other person's facial expressions. It's hard to read another person's face and body language when you can't see them. That is big for me when I am talking to another person. How they are internally responding to what I am saying and where they might take the conversation next are a huge part of a conversation for me and I have no idea when I can't see them!!
Caller ID is wonderful, as is email, facebook, etc. Everything on my time! :-)
Love the article
Love the article, your reasons spoke to me completely. I resonate with reason# 1 the most, reasons # 2 and # 3 are very true to me as well.
Sometimes receiving a phone call from someone feels extremely intrusive, as I don't like being interrupted when I am doing my own things; I feel like I am forced to have a conversation with someone when they call. I like emails and facebook messages with which I can take my time to reply!
Phone calls feels very chit-chatty, and I get bored with chit-chats. I much prefer meeting a friend or two and having face to face deep conversations, and really dislike talking on the phone.
Another Possible Theory
As a fellow introvert, I related to much of what you wrote. I too, dislike the phone and tend to have a hard time with the first few minutes of a phone call. My theory has always been that introverts tend to live very far inside their own minds, and can't necessarily be "snapped out" or "snapped away from" wherever there thoughts typically wander to. Yet a sudden phone call aims to do just that, and by humoring it, we're going against our own natural inclination to let our brains do their own thing.
Another Possible Theory
As a fellow introvert, I related to much of what you wrote. I too, dislike the phone and tend to have a hard time with the first few minutes of a phone call. My theory has always been that introverts tend to live very far inside their own minds, and can't necessarily be "snapped out" or "snapped away from" wherever there thoughts typically wander to. Yet a sudden phone call aims to do just that, and by humoring it, we're going against our own natural inclination to let our brains do their own thing.
Yes!
Many of these points ring true for me, including the intrusiveness of the phone and the trapped feeling. I have a few friends who ask "Whatcha doing?" when they call, and it makes me feel like I am supposed to be accountable to them for whatever I am doing that day. (My own paranoid assumption, but still....)
the answer to "Watcha doing"
is "I'm talking to you!"
oh, bravo, my friend
That is the answer I will use from now on.
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