1. Make Lists. Write down your questions: What are your parent's diagnoses? What are the predictable problems that come along with these diagnoses? What are the goals of treatment, and what treatment choices are there? List all your parent's medications, vitamins, and supplements. Note any new symptoms or changes in their health. Many people find that keeping all their notes and records in one binder or notebook is a great organizing tool.

2. Build a working relationship with the doctors' office. Remember that the best person to talk to is not necessarily the doctor-it could be a nurse or office manager. Remember, too, that doctors' staffs are usually very busy; be as direct and brief as possible with your questions. You can always call the office to follow up after each communication.

3. Create a problem list for all the issues your family is facing. Continue to focus on the best way to address and solve each problem with as much guidance as possible from the doctor's office. You can use the 8-Step method to solve each problem.