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Many leaders, and far more celebrities, employ “impression-management coaches” (or public relations [PR] agents) when they stick one-or-both feet in their mouths. Mel Gibson did following the anti-Semitic diatribe he launched at the LAPD officer who busted him for DUI. When Kobe Bryant was accused of raping the assistant manager of a hotel he visited, the L.A. Laker star used PR agents in an effort to refurbish his image and retain his lucrative “endorsement persona.” Read More


