Resolution, Not Conflict

The guide to problem-solving.
by Susan Heitler, Ph.D.

A Plan for Zero Arguments

By Susan Heitler, Ph.D. on January 16, 2012 in Resolution, Not Conflict

Exit strategies work best when they have been designed mutually, and when they have been carefully created prior to the emotionally upsetting situation. Plan your exit routines now using this checklist. Then your plan will be ready for action next time you need to avert a clash. Read More

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Susan Heitler, Ph.D.

Susan Heitler, Ph.D., is the author of many books, including From Conflict to Resolution and The Power of Two. She is a graduate of Harvard University and New York University.

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